HP x280n - MediaSmart Connect - Digital Multimedia Receiver, Installation And User Manual

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Chapter 8: Troubleshooting 94
Check that your home network is a private network, because
broadcast services and some UPnP programs may not work
through a virtual private network (VPN). For the steps to
change your network to private, see the remedy for “My
HP MediaSmart Connect can see my Windows Vista
computer, but I cannot stream any content.”
My HP MediaSmart Connect can see my Windows
Vista computer, but I cannot stream any content.
The Windows Vista operating system requires that your home
network be in a secure private network before it allows any
content to stream to an allowed device. You can change your
network from public to private by using these steps:
1 At the computer, click the Windows Start Button , and
then click Network .
2 Click the Network and Sharing Center tab.
3 To change your network to private, click Customize .
4 Click Private , and then click Next .
5 Click Close .
I cannot find the media files from the HP MediaSmart
Connect that I know are in the folders I share on my
computer.
The media files do not display when they are an unsupported
format. However, the HP MediaSmart Services Gateway software
(installed on your computer from the Installation CD) adds
additional file format support that is not provided by Windows
Media Player.
Check that the HP MediaSmart Services Gateway software is
running on your computer (the icon is on the taskbar).
Or
Check that the server is visible from your device (and so,
running on your computer):
1 Press the Media button on your remote control to display
the Media menu.
2 Press an Arrow button to select Servers , and then press
OK.
3 The screen lists the available servers. Confirm that
HP MediaSmart Services Gateway is listed.