HP x280n - MediaSmart Connect - Digital Multimedia Receiver, Installation And User Manual

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Chapter 8: Troubleshooting 92
If you are using a power strip, make sure it is turned on.
The color is strange, faded, or misaligned.
If you are using the Component connectors for video, make sure
the red, blue, and green cables are fully inserted into the proper
connectors at both HP MediaSmart Connect and the TV.
I press Media on the remote control but nothing
happens.
Is the HP MediaSmart Connect the selected device on the remote
control? Press the Device button to change the controlled device.
Remote control questions
The remote control does not work.
Make sure the batteries are inserted with the polarity properly
aligned.
Make sure the remote control batteries are fresh. If they are worn
out, replace them with new batteries.
Make sure the remote sensor window on the front of device is not
under too much light, direct sunlight, or strong artificial light.
Make sure no obstacles are between the remote control and the
sensor window on the front of the device.
Make sure the remote control is aimed at the device.
The remote control does not control other home
entertainment equipment.
Try all listed codes for the equipment brands you are trying to
set up, or try programming the remote control using the auto
setup mode.
Make sure the equipment can be operated with an infrared
remote control.
The remote control does not blink the selected device
button (HP MediaSmart Connect, TV, CBL, and so on)
when I push a button.
Replace the batteries in the remote control.
I press Media on the remote control, but nothing
happens.
Is the HP MediaSmart Connect the selected device on the remote
control?