Chapter 8:
Troubleshooting
95
If it is necessary, restart the server from your computer, see “Using
the HP Server software” on page 70.
For more information about file formats, see “Supported Media
File Types” on page 100.
When viewing steaming video from my computer by
using a wireless LAN, the video is choppy.
The quality of streaming video over wireless depends on many
factors such as the bitrate of the original video, the reception
quality, and the access point. For best quality over wireless, HP
recommends using an access point that supports either IEEE
802.11n 5 GHz or IEEE 802.11a. For more information about
networks, see “Chapter 2: Connecting your HP MediaSmart
Connect to your Home Network” on page 35.
When viewing streaming video of a downloaded
movie, the Pause, Fast-Forward, and other device
trick-play buttons do not work.
Many video download sites do not allow or support use of the
device trick-play buttons on their pay-per-view video files.
When viewing or playing media, the screen freezes.
Unplug the HP MediaSmart Connect power adaptor, and then
plug it back in.
During high transfer rates, as when streaming videos, your
firewall may be blocking Windows Media Player from working
properly with your HP MediaSmart Connect. Reset the Microsoft
firewall settings in Windows Media Player, or, if you are using
another firewall program, make Windows Media Player a trusted
program, and make your whole home network a trusted device.
I try to watch a CinemaNow-downloaded movie but
see a
Failed to play media content
message.
You may see this message the first time you try to watch a
CinemaNow movie. To fix it, start to watch the movie directly on
the computer by using Windows Media Player 11 or the
CinemaNow player. A dialog window displays, asking to install a
new software component (update) on your computer. Follow the
onscreen directions to complete the installation, and then play the
movie again for a few minutes after the FBI notice finishes. After
this one-time update, you can watch the movie on your
HP MediaSmart Connect.
Summary of Contents for x280n - MediaSmart Connect - Digital Multimedia Receiver
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Page 123: ...Installation et Manuel de l utilisateur HP MediaSmart Connect x280n ...
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