398
Chapter 10
Tuning, Troubleshooting, Security, and Maintenance
Troubleshooting: Specific Problems
Troubleshooting on Managed Nodes
This section includes descriptions of specific problems that may occur on
the ITO managed nodes and provides a solution.
1. Identify the ITO version installed on the management server by
looking at the
/opt/OV/bin/OpC/install/opcsvinfo
file on the
management server.
Problem
Ungraceful abort of the ITO GUI leaving some GUI processes still
running
Description
You receive the error message
The user is already logged on.
(50-17)
, when logging on to ITO after the ITO GUI has crashed while
users were still logged on.
Solution
Some GUI processes may still be running; check for the following
processes and kill them:
opcuiadm
opcuiop
opcdispr
ovw
If these processes are not running, but you still receive the error message,
delete the entry for logged-on operators from the ITO database:
su - oracle
svrmgrl
connect internal;
select * from opc_op.opc_op_runtime;
To delete the entry for a specific user (currently logged on):
delete from opc_op.opc_op_runtime where name =
‘<
username
>’;
To delete the entry for a all users (currently logged on):
delete from opc_op.opc_op_runtime;
commit;
exit
exit
Summary of Contents for -UX B6941-90001
Page 6: ...6 ...
Page 8: ...8 ...
Page 27: ...27 1 Prerequisites for Installing ITO Agent Software ...
Page 43: ...43 2 Installing ITO Agents on the Managed Nodes ...
Page 115: ...115 3 File Tree Layouts on the Managed Node Platforms ...
Page 163: ...163 4 Software Maintenance on Managed Nodes ...
Page 183: ...183 5 Configuring ITO ...
Page 298: ...298 Chapter5 Configuring ITO Variables ...
Page 299: ...299 6 Installing Updating the ITO Configuration on the Managed Nodes ...
Page 315: ...315 7 Integrating Applications into ITO ...
Page 333: ...333 8 ITO Language Support ...
Page 352: ...352 Chapter8 ITO Language Support Flexible Management in a Japanese Environment ...
Page 353: ...353 9 An Overview of ITO Processes ...
Page 372: ...372 Chapter9 An Overview of ITO Processes Secure Networking ...
Page 373: ...373 10 Tuning Troubleshooting Security and Maintenance ...
Page 481: ...481 A ITO Managed Node APIs and Libraries ...
Page 499: ...499 B Administration of MC ServiceGuard ...
Page 513: ...513 C ITO Tables and Tablespaces in the Database ...
Page 520: ...520 AppendixC ITO Tables and Tablespaces in the Database ITO Tables and Tablespace ...
Page 521: ...521 D ITO Man Pages Listing ...