HP -UX B6941-90001, Administrator'S Reference Manual

Page: 386 / 548

386 Chapter 10
Tuning, Troubleshooting, Security, and Maintenance
Troubleshooting: How ITO Reports Errors
Troubleshooting: How ITO Reports
Errors
This section describes how ITO processes and reports errors during
operation. The section is broken down into three areas:
❏
Errors reported via logfiles.
❏
Errors reported via the Message Browser.
❏
The Error Dialog Box in the GUI.
❏
stdout
and
stderr
in the shell.
Errors Reported in Logfiles
Error messages are written to two different locations:
1. All errors detected by the ITO server or by agent processes are
written to the appropriate log file.
2. In addition (if possible) an ITO message is generated for display in
the Message Browser.
In event of a problem, you should always check the ITO error log files.
The following list indicates where you may find information relating to
the operations described:
❏
Errors reported by ITO manager processes on the management
server during operation, are written to
/var/opt/OV/log/OpC/mgmt_sv/opcerror
❏
Errors reported during the installation of software on the managed
nodes, are written to the following file on the management server.
/var/opt/OV/log/OpC/mgmt_sv/inst_err.log
❏
Errors reported by agent processes during the operation of ITO are
written (on the appropriate managed node) to the locations specified
in Table 10-2 on page 387: