HP ProLiant DL140, User Manual

Page: 77 / 107

Troubleshooting 77
If you apply the update and have problems, refer to the Software and Drivers
Download website (
http://h18007.www1.hp.com/support/files/server ) to find
files to correct the problems.
Operating system problems
Operating system locks up
Action : Scan for viruses with an updated virus scan utility.
Errors are displayed in the error log
Action : Follow the information provided in the error log, and then refer to the
operating system documentation.
Problems occur after the installation of a service pack
Action : Follow the instructions for updating the operating system ("Operating
system updates" on page 76 ).
You are unable to bind NICs during the Protocols Interview with a Factory-Installed
Novell NetWare 5 operating system
Action : Be sure the packet receive buffers are set high enough. Toggle over to
the console during the Protocols Interview and adjust these values to a higher
setting that allows you to bind the NICs. A minimum setting of 50 buffers per
port is recommended, and the maximum setting should be 125 more than the
minimum. To make the setting changes:
1. Type the following commands at the System Console screen (where XXX is
the new numeric value):
Set Minimum Packet Receive Buffers=
XXX
Set Maximum Packet Receive Buffers=
XXX
2. Add the commands to the STARTUP.NCF file.
NOTE: When gigabit NICs are installed, the minimum buffers should be
set to at least 500, and the maximum to at least 2000.