HP ProLiant DL140, User Manual

Page: 55 / 107

Troubleshooting 55
3. Run Insight Diagnostics ("HP Insight Diagnostics" on page 22 ) and replace
failed components as indicated.
Memory problems
General memory problems are occurring
Action :
•
Be sure the memory meets the server requirements and is installed as
required by the server. Some servers may require that memory banks be fully
populated or that all memory within a memory bank must be the same size,
type, and speed. Refer to the server documentation to determine if the
memory is installed properly.
•
Check any server LEDs that correspond to memory slots.
•
If you are unsure which DIMM has failed, test each bank of DIMMs by
removing all other DIMMs. Then, isolate the failed DIMM by switching
each DIMM in a bank with a known working DIMM.
•
Remove any third-party memory.
•
Run Insight Diagnostics to test the memory.
Server is out of memory
Action :
1. Be sure the memory is configured properly. Refer to the application
documentation to determine the memory configuration requirements.
2. Be sure no operating system errors are indicated.
3. Be sure a memory count error ("Memory count error exists" on page 55 ) did
not occur. Refer to the message displaying memory count during POST.
Memory count error exists
Possible Cause : The memory modules are not installed correctly.
Action :
1. Be sure the memory modules are supported by the server. Refer to the server
documentation.