HP ProLiant DL140, User Manual

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46 HP ProLiant 100 Series Server User Guide
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Connection of the data cable, but not the power cable, of a new device
4. Be sure no memory, I/O, or interrupt conflicts exist.
5. Be sure no loose connections (on page 23 ) exist.
6. Be sure all cables are connected to the correct locations and are the correct
lengths. For more information, refer to the server documentation.
7. Be sure other components were not unseated accidentally during the
installation of the new hardware component.
8. Be sure all necessary software updates, such as device drivers, ROM updates,
and patches, are installed and current. For example, if you are using a Smart
Array controller, you need the latest Smart Array Controller device driver.
9. Be sure all device drivers are the correct ones for the hardware. Uninstall any
incorrect drivers before installing the correct drivers.
10. Press the F10 key to run the BIOS Setup Utility after boards or other options
are installed or replaced to be sure all system components recognize the
changes. If you do not run the utility, you may receive a POST error message
indicating a configuration error. After you check the settings in the BIOS
setup menu, press the
F10 key to save and exit the utility, and then restart the
server.
11. Be sure all switch settings are set correctly. For additional information about
required switch settings, refer to the labels located on the inside of the server
access panel or the server documentation.
12. Be sure all boards are properly installed in the server.
13. Run HP Insight Diagnostics (on page 22 ) to see if it recognizes and tests the
device.
14. Uninstall the new hardware.
Third-party device problems
Action :
1. Refer to the server and operating system documentation to be sure the server
and operating system support the device.
2. Be sure the latest device drivers are installed.