HP ProLiant DL140, User Manual

Page: 45 / 107

Troubleshooting 45
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If the system boots and video is working, add each component back to
the server one at a time, restarting the server after each component is
added to determine if that component is the cause of the problem. When
adding each component back to the server, be sure to disconnect power
to the server and follow the guidelines and cautionary information in the
server documentation.
General hardware problems
Problems with new hardware (on page 45 )
Unknown problem (on page 44 )
Third-Party Device Problems (on page 46 )
Testing the Device (on page 47 )
Problems with new hardware
Action :
1. Refer to the server documentation to be sure the hardware being installed is a
supported option on the server. Remove unsupported hardware.
2. Refer to the release notes included with the hardware to be sure the problem
is not caused by a last minute change to the hardware release. If no
documentation is available, refer to the HP support website
(
http://www.hp.com/support ).
3. Be sure the new hardware is installed properly. Refer to the device, server,
and operating system documentation to be sure all requirements are met.
Common problems include:
−
Incomplete population of a memory bank
−
Installation of a processor without a corresponding PPM
−
Installation of a SCSI device without termination or without proper ID
settings
−
Setting of an IDE device to Primary/Secondary when the other device is
set to CS