HP ProLiant DL140, User Manual

Page: 67 / 107

Troubleshooting 67
3. Be sure no loose connections (on page 23 ) exist.
4. Be sure the network cable is working by replacing it with a known functional
cable.
5. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving
power, if applicable.
6. Be sure the network controller is not damaged.
7. Run Insight Diagnostics ("HP Insight Diagnostics" on page 22 ) and replace
failed components as indicated.
Network controller stopped working when an expansion board was added
Action :
1. Be sure no loose connections (on page 23 ) exist.
2. Be sure the server and operating system support the controller. Refer to the
server and operating system documentation.
3. Be sure the new expansion board has not changed the server configuration,
requiring reinstallation of the network driver.
a. Uninstall the network controller driver for the malfunctioning controller
in the operating system.
b. Restart the server, run BIOS Setup Utility, and be sure the server
recognizes the controller and resources are available for the controller.
c. Restart the server, and then reinstall the network driver.
4. Refer to the operating system documentation to be sure the correct drivers
are installed.
5. Refer to the operating system documentation to be sure that the driver
parameters match the configuration of the network controller.
Problems are occurring with the network interconnect blades
Action : Be sure the network interconnect blades are properly seated and
connected.