Troubleshooting and Maintenance
Troubleshooting Your Computer
Corporate Evaluator’s Guide
125
If the computer can’t find Wordpad.exe after inserting a CD
•
The system is trying to open a .doc file in WordPad, but cannot find the Wordpad.exe
program file. Type C:\Program Files\Accessories in the error message box.
Display Problems
If the computer is on, but the screen is blank
•
Move the mouse or tap the touch pad. This will wake the display if it is in Display-off
mode.
•
Press Fn+F5 in case the internal display was disabled. (Do this three times to return to
the state you started from.)
•
If the computer is cold, allow it to warm up.
If the screen is difficult to read
•
Try setting the display resolution to its default setting of 1024×768 or higher,
depending on your model: click Start, Control Panel, Appearance and Themes,
Display (Windows XP) or Start, Settings, Control Panel, Display, Settings
(Windows 2000).
•
Try adjusting the size of the desktop icons and labels—see “To adjust the display” on
page 37.
If an external display does not work
•
Check the connections.
•
Press Fn+F5 in case the external monitor was disabled. (Do this three times to return
to the state you started from.)
•
The external monitor may not be detected. In the BIOS Setup utility, try setting Video
Display Device to Both in the System Devices menu.
•
If you’re using a TV connected to the S-video port, you must activate the TV—see
“To use a TV set as a monitor” on page 84.
•
Test the display with the e-Diagtools diagnostics. See “Testing the Hardware” on
page 142.
Summary of Contents for Pavilion ze5100 - Notebook PC
Page 1: ...HP Omnibook XE4400 PC Technology Code KD Corporate Evaluator s Guide ...
Page 6: ......
Page 12: ...Corporate Evaluator s Guide 12 Getting Started with Your HP Notebook ...
Page 27: ...Corporate Evaluator s Guide 27 Basic Operation ...
Page 50: ......
Page 51: ...Corporate Evaluator s Guide 51 Batteries and Power Management ...
Page 58: ......
Page 59: ...Corporate Evaluator s Guide 59 Modem and Network Connections ...
Page 75: ...Corporate Evaluator s Guide 75 Add On Devices ...
Page 95: ...Corporate Evaluator s Guide 95 Installing Windows 2000 ...
Page 107: ...Corporate Evaluator s Guide 107 Installing Windows XP ...
Page 120: ......
Page 121: ...Corporate Evaluator s Guide 121 Troubleshooting and Maintenance ...
Page 152: ......
Page 153: ...Corporate Evaluator s Guide 153 HP Support and Service ...
Page 161: ...Corporate Evaluator s Guide 161 Reference Information ...