Recommended action
3x500 paper deck installed.
1.
Open the lower right door, remove any jammed paper, and then close the lower right door.
2.
Inspect the Tray 5 pick, feed and separation rollers. Clean or replace them if necessary.
3.
Check the connectors at the feed sensor, solenoid, feed motor, and the controller PCA.
4.
Use the Tray/bin manual sensor tests to toggle the Tray 5 feed sensor. If the sensor or lever are
not properly functioning, replace the Tray 5 paper pickup assembly.
5.
Use the Components tests to toggle the Tray 5 solenoid (listen for the solenoid to move). If the
solenoid is not properly functioning, replace the Tray 5 paper pickup assembly.
6.
Use the Components tests to activate the Tray 5 pickup motor (listen for the motor to rotate). If the
motor is not properly functioning, replace the Tray 5 pickup motor.
7.
Use the Tray/bin manual sensor tests to toggle the Tray 4 feed sensor. If the sensor or lever are
not properly functioning, replace the HCI paper pickup assembly.
13.A4.D5 Jam in middle right door
Description
This jam occurs when the leading edge of the sheet exits the source tray, but does not reach the Tray 4
feed sensor (SR1PF) in the designated amount of time.
Recommended action
1x500 paper feeder and 1x500 paper deck installed or a 1x500 paper feeder and HCI installed.
1.
Open the middle right door, remove any jammed paper, and then close the middle right door.
2.
Inspect the Tray 5 pick, feed and separation rollers. Clean or replace them if necessary.
3.
Check the connectors at the feed sensor, solenoid, feed motor, and the controller PCA.
4.
Use the Tray/bin manual sensor tests to toggle the Tray 5 feed sensor. If the sensor or lever are
not properly functioning, replace the Tray 5 paper pickup assembly.
5.
Use the Components tests to toggle the Tray 5 solenoid (listen for the solenoid to move). If the
solenoid is not properly functioning, replace the Tray 5 paper pickup assembly.
6.
Use the Components tests to activate the Tray 5 pickup motor (listen for the motor to rotate). If the
motor is not properly functioning, replace the Tray 5 pickup motor.
7.
Use the Tray/bin manual sensor tests to toggle the Tray 4 feed sensor. If the sensor or lever are
not properly functioning, replace the HCI paper pickup assembly.
300
Chapter 2 Solve problems
ENWW
Summary of Contents for LASERJET ENTERPRISE MFP M725dn
Page 1: ...LASERJET ENTERPRISE MFP M725 Troubleshooting Manual M725z M725dn M725f M725z ...
Page 2: ......
Page 3: ...HP LaserJet Enterprise MFP M725 Troubleshooting Manual ...
Page 6: ...iv Conventions used in this guide ENWW ...
Page 32: ...xxx ENWW ...
Page 142: ...110 Chapter 1 Theory of operation ENWW ...
Page 457: ...4 Close the fuser jam access cover 5 Close the fuser door ENWW Clear jams 425 ...
Page 475: ...1 Lift the document feeder latch 2 Open the document feeder cover ENWW Clean the product 443 ...
Page 516: ...484 Appendix A Service and support ENWW ...
Page 545: ......
Page 546: ... 2013 Hewlett Packard Development Company L P www hp com CF066 91023 CF066 91023 CF066 91023 ...