HP Integrity BL60p Limited Warranty Download | Manualshive

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BCS Servers - Hardware Product Warranty Offering...................................................................11

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Summary of Contents for Integrity BL60p

Page 1: ...BCS Global Limited Warranty and Technical Support HP Part Number 5991 6026_ed4 Published April 2010 Edition 4 ...

Page 2: ... Copyright 2009 2010 Hewlett Packard Development Company L P ...

Page 3: ...ed warranty 7 Customer responsibilities 8 Types of hardware warranty service 9 Customer self repair 9 Parts only warranty service 9 Advanced unit replacement warranty service 9 On site warranty service 9 Service upgrades 10 Limited warranty period 10 Software limited warranty 14 Freeware operating systems and applications 14 Contacting HP 15 Documentation feedback 15 Table of Contents 3 ...

Page 4: ...List of Tables 1 1 BCS Servers Hardware Product Warranty Offering 11 4 List of Tables ...

Page 5: ... MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU This Limited Warranty is applicable in all countries and may be enforced in any country or region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this Limited Warranty Under the HP Global L...

Page 6: ...ikely event that your HP Hardware Product has recurring failures HP at its sole discretion may elect to provide you with a a replacement unit of HP s choosing that is the same or equivalent to your HP Hardware Product in performance or b to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products Exclusio...

Page 7: ... OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANYSUCHDAMAGESOREVENIFSUCHPOSSIBILITYWEREREASONABLY FORESEEABLE THIS LIMITATION OF LIABILITY HOWEVER WILL NOT APPLY TO CLAIMSFOR PERSONAL INJURY THIS LIMITED WARRANTY GIVES YOU SPEC...

Page 8: ...vey the Proprietary Service Tools In some cases HP may require additional software such as drivers and agents to be loaded on your system in order to take advantage of these support solutions and capabilities Use HP remote support solutions where applicable HP strongly encourages you to use available support technologies provided by HP If you choose not to deploy available remote support capabilit...

Page 9: ...ation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only service HP will provide repla...

Page 10: ...of service upgrades and the cost for these service upgrades refer to the HP website at http www hp com support Limited warranty period The Limited Warranty Period for an HP Hardware Product is a specified fixed period commencing on the date of purchase The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing HP online support includes a var...

Page 11: ...some parts Go to www hp com go csrparts for component CSR details Firmware upgrade pre upgrade tasks Remote monitoring email notification of errors events 3 years c Class Carrier Grade enclosure Onsite Warranty Service for service events not remedied either remotely or through CSR6 Normal business hours Next business day response CSR6 Available on some parts Go to www hp com go csrparts for compon...

Page 12: ...e parts Go to www hp com go csrparts for component CSR details Firmware upgrade pre upgrade tasks Remote monitoring email notification of errors events 3 year rp2405 rp4410 rp4440 rp5400 rp5405 rp5430 rp5450 rp5470 Onsite Warranty Service for service events not remedied either remotely or through CSR6 Normal business hours Next business day response CSR6 Available on some parts Go to www hp com go...

Page 13: ...arranty Service for service events not remedied either remotely or through CSR6 Normal business hours Next business day response CSR6 Available on some parts Go to www hp com go csrparts for component CSR details Firmware upgrade pre upgrade tasks Remote monitoring email notification of errors events 3 year rx4640 rx5670 Onsite Warranty Service Normal Business Hours Next Business Day CSR6 Availabl...

Page 14: ...mplied warranties or limitations on the duration of implied warranties so the above disclaimer may not apply to you in its entirety TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION FOR ...

Page 15: ...ollowing information available before you call Product serial number model name and model number Applicable error messages Add on options Operating system Third party hardware or software Detailed questions 2009 2010 Hewlett Packard Development Company L P Printed in the United States Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation send...

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