Table of Contents
1 BCS Global Limited Warranty and Technical Support
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5
Hardware limited warranty....................................................................................................................5
General terms....................................................................................................................................5
Exclusions..........................................................................................................................................6
Exclusive remedy..............................................................................................................................7
Limitation of liability.........................................................................................................................7
Options limited warranty..................................................................................................................7
Customer responsibilities.......................................................................................................................8
Types of hardware warranty service......................................................................................................9
Customer self repair .........................................................................................................................9
Parts only warranty service...............................................................................................................9
Advanced unit replacement warranty service..................................................................................9
On-site warranty service...................................................................................................................9
Service upgrades...................................................................................................................................10
Limited warranty period.......................................................................................................................10
Software limited warranty....................................................................................................................14
Freeware operating systems and applications................................................................................14
Contacting HP.......................................................................................................................................15
Documentation feedback......................................................................................................................15
Table of Contents
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