1
Warranty details in this table reflect base hardware warranty offerings. Enhancements to base hardware warranty
may be included with your HP Hardware Product. HP Care Pack Services may also be purchased to upgrade service
levels, to extend and expand your standard hardware product warranty. For details, please consult product
specifications at
www.hp.com
.
2
To take full advantage of HP's remote monitoring & support solutions and maximize the service delivery experience,
these features must be enabled at time of installation.
3
For a more complete list and details – see
“Customer responsibilities” (page 8)
and
“Customer self repair ” (page 9)
.
4
For more details – see
“On-site warranty service” (page 9)
and
“Parts only warranty service” (page 9)
.
5
Interconnects include Pass-thru modules and switches. HP branded switches have a maximum warranty period of
one (1) year regardless of the warranty period for the system in which they are installed. Non-HP options are provided
“AS IS”. However, non-HP
6
CSR = Customer Self Repair: Remote telephone support with parts replacement when diagnostic tests confirm part
failure. For more details – see
“Customer self repair ” (page 9)
.
Software limited warranty
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM
LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE
PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (as defined below) OR
THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED ‘AS IS’ AND WITH ALL
FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,
EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF TITLE AND NON- INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES
OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE,
AND OF LACK OF VIRUSES. Some states/jurisdictions do not allow exclusion of implied
warranties or limitations on the duration of implied warranties, so the above disclaimer may not
apply to you in its entirety. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT
LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER
INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF
PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY
TO USE THE SOFTWARE PRODUCT, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS
ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
HP's only warranty obligations with respect to software distributed by HP under the HP brand
name are set forth in the applicable end-user license or program license agreement provided
with that software. If the removable media on which HP distributes the software proves to be
defective in materials or workmanship within ninety (90) days of purchase, your sole remedy
shall be to return the removable media to HP for replacement. For blank tape removable media
please refer to the following website:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50101
It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support.
Freeware operating systems and applications
HP does not provide support for software provided under public license by third parties, including
operating systems or applications ("Freeware"). Support for Freeware provided with HP Hardware
Products is provided by the Freeware vendor. Please refer to the Freeware operating system or
other Freeware application support statement included with your HP Hardware Product.
14
BCS Global Limited Warranty and Technical Support
