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HP EX490 - MediaSmart Server - 2 GB RAM, User Manual

The HP EX490 - MediaSmart Server - 2 GB RAM is a powerful and reliable media server designed to enhance your home entertainment experience. To ensure you have all the necessary information, download the free Warranty And Support Manual from manualshive.com, providing detailed instructions and troubleshooting tips for your convenience.

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HP MediaSmart Server User's Guide 

d.

 

If recovery mode is successfully initiated, the Health indicator light blinks violet 

. 

5.

 

Please wait while the server enters recovery mode and click 

Next

. 

This may take up to 15 minutes. 
During the recovery process, the following may happen:  

ƒ

 

If the recovery program cannot find the server, see 

No server found

.  

ƒ

 

If the Server Recovery cannot recover the partition data, the progress bar will go to 100% 
and then back to zero and start over.  

ƒ

 

If the recovery fails, see 

Recovery fails

. 

6.

 

Select 

Server Recovery

 or 

Factory Reset

 and click

 Next.

 

For help deciding which option to select, see 

Choose Server Recovery or Factory Reset

 above. 

7.

 

Follow the instructions on your computer to complete the server recovery or factory reset. 

8.

 

Click 

Finish

 on the 

Server recovery complete

 dialog box to reboot your server. 

Once the server reboots, the server lights will be breathing aqua white 

.  

9.

 

Re-connect the Ethernet cable to your router. 

10.

 

Complete the server software installation on the computer where you performed the Server 
Recovery or Factory Reset and all other network computers. 

 

No Server Found 

If the recovery program cannot find the server, the most likely causes are: 

•

 

The Recovery Mode was not successfully initiated—repeat 

step 4

 if you did not push the 

Status/Recovery button while the Health indicator lights was blinking red and aqua white.  

•

 

A firewall is blocking the connection - configure the firewall to allow the 

Windows Home Server 

Recovery

 application or to allow connections over TCP port 8192 and UDP port 8192. If opening 

these ports, be sure to close them after the recovery has completed. For more information, see the 
vendor’s documentation.  

•

 

The network connection is not working. 

 

Server Recovery Fails 

If the recovery fails, one of the following messages will be displayed:  

•

 

The server disks could not be reformatted. 

•

 

The partition data on the server could not be written. 

•

 

The primary volume on the server could not be written. 

•

 

The recovery image could not be loaded. 

216 

Summary of Contents for EX490 - MediaSmart Server - 2 GB RAM

Page 1: ...HP MediaSmart Server User s Guide ...

Page 2: ......

Page 3: ...rver 42 Update and Roll Back Client PCs 46 Update and Roll Back Mac Clients 51 Chapter 3 Start Using Your Server 55 Guided Tour 55 HP Home Page 55 Windows Home Server Console 57 First Steps 59 PC Backup and Restore 59 Mac Time Machine Backup 60 Using Shared Folders 64 Enable Guest Account or Set up User Accounts 67 Configure Remote Access 70 Secure your Server from Intruders 72 Add Shared Folders ...

Page 4: ...eamer 132 HP Media Streamer Music Page 133 HP Media Streamer Photos Page 139 HP Media Streamer Videos Page 143 Troubleshooting and FAQs 149 Streaming Media to a Device 154 Why does the server show up twice on my DMA list 154 Media Files Audio Video of Supported Format Aren t Seen by Device 155 My Files Do Not Show Up on My DMA 155 Why do I see duplicate songs pictures or videos on my DMA list 157 ...

Page 5: ... DHCP 240 Check the Network is Set Up Properly for TCP IP 240 Check the Network NetBIOS Properties 241 Network Frequently Asked Questions 242 What are Optimum Data Throughput Speeds for Different Network Interfaces 243 The First Backup is Taking a Long Time 243 Uninterruptible Power Supply is not Supported 244 The Firewall is Blocking the Connection 244 Update Your Firewall s Trusted Program List ...

Page 6: ...288 MiscUtil dll MiscUtil 291 Sample Code WPF Calculator 292 Libsmbclient dylib From SAMBA 3 0 38 GPLv2 292 Sqlite dotnet2 Public Domain License 297 Tftpd32 Artistic License 298 PacketVideo 299 Yahoo ASTRA Components for Flash BSD License 299 PureMVC Framework Creative Commons Attribution License 3 0 307 ScaleFilter Software License Agreement BSD License 308 Glossary 313 Index 317 ...

Page 7: ...y not be available at the time of product purchase The available service providers may vary in your country region Media Collector Media Collector automatically collects photos music and video files from computers on the network and organizes them on the server Media Streaming and Remote Media Streaming Photos videos and music can be streamed to PCs or TVs on the network Furthermore you can enjoy ...

Page 8: ...access music on the server as an iTunes shared library Disk Duplication and Storage Expansion A way to transparently duplicate selected folders on separate disk drives to help protect against a hard disk failure Plus it s easy to add storage as needs grow Folder duplication requires at least two hard disks ...

Page 9: ...t Server Power cord Ethernet RJ 45 cable Software and Documentation For warranty and support information see the Warranty and Support Guide on the Software Installation Disc THE SERVER AT A GLANCE The following lights and symbols are found on the front and back of the HP MediaSmart Server 3 ...

Page 10: ...disk drives into the USB ports to expand your storage space There is one USB port on the front and three on the back of the server The Back of the Server USB Port Plug up to four USB 2 0 or later disk drives into the USB ports to expand your storage space There is one USB port on the front and three on the back of the server eSATA Port Plug an eSATA external SATA hard drive into the eSATA port to ...

Page 11: ...tion to your broadband router or a switch connected to your broadband router The server also requires adequate ventilation to ensure it does not get too hot Do not locate the server in an unventilated space Make sure that the server s front and back panels are not blocked Check that the location of the server is not too hot Maximum environmental temperature for operating the server is 35 C 95 F Ne...

Page 12: ... the following options Download Internet Explorer from http www microsoft com downloads Download Firefox from http www firefoxdownload com Download Safari from http www apple com safari download Router An external Internet broadband router with 100 Mbps or faster Ethernet connection to the server for remote access functionality and wired or wireless connections to the computers on the network Addi...

Page 13: ...ows Vista Ultimate 32 bit or 64 bit SP2 X X X Windows XP Home SP3 X X Windows XP Professional SP3 X X X Windows XP Media Center Edition 2005 with SP2 and Rollup 2 X X Wireless Support You must connect the HP MediaSmart Server to your router or switch with an Ethernet cable The server does not support wireless connection to your router However computers connected wirelessly to a wireless access poi...

Page 14: ...ntation that came with your router Turn on the Server 1 Plug in Plug one end of the power cord into the server s power receptacle and the other end into an electrical outlet 2 Connect Connect one end of the Ethernet cable to the server and the other end to an available Ethernet port on your router or to a switch that is connected to your router 3 Power on Press the Power button on the back of the ...

Page 15: ...rk Health Light Light bar is Pulsating Aqua White Light bar is Red Network Connection Light Blinking Network Connection Light off Power Indicator is Off INSTALL THE SOFTWARE Update Your Firewall s Trusted Program List The Software Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network Software firewalls installed on your...

Page 16: ...rus program C Program Files Windows Home Server MountBackup exe RestoreOffProc exe WHSTrayApp exe WHSConsoleClient exe WHSConnector exe BackupEngine exe WHSOOBE exe C Program Files Hewlett Packard HP MediaSmart Server MediaCollectorClient exe MSSConnectorService exe ControlCenter exe C Program Files HP HP Software Update HPWUCli exe Manually Add Programs to Your Firewall or Anti Virus Program s Tr...

Page 17: ...ll button to configure the Firewall Add the programs listed at the top of this page McAfee Open your McAfee Security Center click Internet and Network and then click the Advanced button in the firewall section Click Program Permissions then click Add Allowed Program Add the programs listed at the top of this page Note McAfee s firewall automatically disables Windows Firewall and sets itself as you...

Page 18: ...HP MediaSmart Server User s Guide Microsoft Windows Vista To add exceptions to your firewall using Windows Vista preform the following steps 12 ...

Page 19: ...Set up and Installation 1 Click Start Control Panel and then Security Center 2 Click Allow a program through Windows Firewall 13 ...

Page 20: ...xceptions tab and then click Add Program 4 In the Add a Program dialog box click Browse Add the programs listed at the top of this page 5 Click OK Microsoft Windows XP To add exceptions to your firewall using Windows XP preform the following steps 14 ...

Page 21: ...Click Start Control Panel and then Security Center 2 Click Windows Firewall 3 Select the Exceptions tab and then click Add Program 4 In the Add a Program dialog box click Browse Add the programs listed at the top of this page 15 ...

Page 22: ...HP MediaSmart Server User s Guide 5 Click OK Norton Click Options in Norton to change the firewall settings Add the programs listed at the top of this page 16 ...

Page 23: ...on click Change Settings and then click Configure Settings for Network Threat Protection Add the programs listed at the top of this page Trend Micro 1 Open the Trend Micro Main Console select the Personal Network and Firewall Controls tab and then click Settings 17 ...

Page 24: ...HP MediaSmart Server User s Guide 2 On the Personal Firewall page click Add 18 ...

Page 25: ...Set up and Installation 3 Select the Program Control tab and then click Add 4 Click Browse and add the programs listed at the top of this page 5 Click OK ZoneAlarm 19 ...

Page 26: ...ation Click each step to expand it and see additional information Important To ensure a smooth software installation The first installation must be on a Windows computer Subsequent installations can be on a Windows or Mac computer Update Your Firewall s Trusted Program List Verify that you have administrator privileges on the computer where you are doing the install step 1 below Write down your se...

Page 27: ...ac OS X 10 5 or Later Click System Preferences Accounts and check Allow user to administer this computer 2 Insert the Software Installation Disc into a network PC 3 Click Next to progress through the Install Wizard and install the HP MediaSmart Server client software The HP MediaSmart Server software installs first This software is used to Provide a single point of access for all of the server s f...

Page 28: ...ur computer to the server Automatically backs up your computer every night Monitors the health of the network and computers running Windows Vista Enables configuration of the server from your computer The Windows Home Server software installation runs only once on the first computer where you run the Software Installation Disc 22 ...

Page 29: ...on this option now you can enable it later a At the computer right click the Windows Home Server icon in the system tray b Check Wake this Computer for Backup in the shortcut menu 6 Name the HP MediaSmart Server Type a name for your server Server names can be 15 characters maximum with no spaces Letters at least one numbers and hyphens 23 ...

Page 30: ...e a strong password A strong password must be at least 7 characters long and must fulfill three of the following requirements Uppercase characters Lowercase characters Numbers Symbols such as and Note The password hint can be seen by anyone who clicks the Password hint button on the Windows Home Server Connector logon window Important This is the only opportunity you will have to set the server pa...

Page 31: ...dows Home Server Console 8 The install checks for Windows Home Server Updates The Windows Home Server installation checks for any relevant important updates This may take some time to complete but does not require additional information from you Important Do not restart or turn off your home server during the update process 25 ...

Page 32: ...d log on to the Windows Home Server 10 The install checks for HP MediaSmart Server updates The HP MediaSmart Server installation checks for any updates Installing updates ensures that you experience the full functionality and optimal performance of the HP MediaSmart Server 26 ...

Page 33: ...f you want to check for updates at a later time see Updating and Rolling Back the Server 11 Install server updates if they are available If there is an update select it and complete the instructions on the screen to install it Important Do not restart or turn off your home server during the update process 27 ...

Page 34: ...ftware on Additional PCs You can install the client software through a web browser or you can use the Software Installation Disc to install the HP MediaSmart Server client software and Windows Home Server Connector on the other computers on the network Install the software on one computer at time Note If you misplaced or damaged your Software Installation Disc you can also install the client softw...

Page 35: ...Setup does not run Your server password is required to install as shown in the following figure Install the from the Server using Windows XP or Windows Vista 1 At the computer click Start and then Run Type the following UNC network address hpstorage Software Home Server Connector Software setup exe The network address will be different if you renamed your server In this case type server name Softw...

Page 36: ... Installation Disc there are a few setup options for you to consider The computer is automatically set up to be backed up each night If you want to customize back up settings for this computer see Computer Backups If you created individual user accounts in Windows Home Server for one or more network members that use this computer you also need to set up computer user accounts for them if you want ...

Page 37: ... the Software Installation Disc 2 Double click Install HP MediaSmart Server Software pkg 3 Click Continue on the Welcome to the HP MediaSmart Server Software page 4 Click Continue and Agree on the End User License Agreement 5 Choose a location to install the client software or click Install to continue with the default location You may be asked to type your Mac computer administrator password 6 Th...

Page 38: ...installation select that name in the Shared category You are connected to the server If you experience problems connecting to the server see Troubleshooting a Mac Connection to the Server 3 Open the Software folder 4 Open the Mac folder 5 Double click HP MSS Client dmg 6 Double click Install HP MediaSmart Server Software pkg and follow the instructions on the screen Troubleshooting a Mac Connectio...

Page 39: ... need temporary access to your server In these cases it probably does not make sense to create a user account for each person Instead you can create a single guest account that all visitors use The guest account may or may not have a password 1 From the Server menu select Launch Home Server Console 2 Select the User Accounts tab 3 Double click the Guest account and click Enable Account on the Prop...

Page 40: ...does not already exist The Mac user account should have the same user name and password as the server user account On the Mac computer choose Apple menu System Preferences Accounts On the Accounts dialog verify the dialog features are unlocked and click to add a user account Complete the information on the Accounts dialog Connection Method A Using the Finder Connecting to the HP MediaSmart Server ...

Page 41: ...k Connect You do not need to change the Name Check Remember this password in my keychain to remember your settings and automatically connect to the server in the future User account If you have a User Account on the server select Registered User type the Name and Password that was created in the server s user account in the Windows Home Server Console and click Connect Check Remember this password...

Page 42: ...he music shared folder smb hpstorage music If you renamed your server during the first software installation remember to use that server name instead of hpstorage A shared folder name is required The shared folder name cannot contain spaces type 20 instead of spaces Additionally you cannot connect to a shared folder name that contains a hyphen Connection Method C Using Connect to Server and the Se...

Page 43: ...nd click OK In the DOS window type ipconfig and press Enter Use the Default Gateway IP address to log on to your router 2 Once logged in to the router look for a list of connected devices Each router is different See your router s documentation if you do not find the server s IP address right away 3 Once you find your server s IP address choose Go Connect to Server on the Apple menu bar 4 Type the...

Page 44: ...2 Select the Ping tab 3 Type the server s IP address 4 Click Ping A successful ping verifies a connection between the Mac computer and the server If you are unable to ping the server check that the server is on and that all network cables are securely connected You may also need to reset your router UNINSTALL THE SOFTWARE Uninstall the PC Client Software 1 Click the Start menu Control Panel and Ad...

Page 45: ... of the left Sidebar If you renamed the HP MediaSmart Server during the first installation select that name in the Shared category You are connected to the server If you experience problems connecting to the server see Troubleshooting a Mac Connection to the Server 3 Open the Software folder 4 Open the Mac folder 5 Double click HP MSS Client dmg 6 Double click Uninstall HP MediaSmart Server Softwa...

Page 46: ...rmation Configure HP Update 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac Select Launch Home Server Console from the Server menu 2 Click Settings in the upper right of the Console 3 Select HP MediaSmart Server in the left menu and click the HP Update tab 4 The following choices are available in the Configure section HP recommends that you select Aut...

Page 47: ...on section 5 Click OK Version Information The following information and options are in the Version section of the HP Update dialog The server software version number and date are shown Click Check for updates to immediately check for available software updates regardless of the configuration settings you selected above The Install link becomes active when an update has been downloaded but not inst...

Page 48: ...ly check for updates If you selected Automatically download and install updates when you configured HP Update then you do not need to take further action The server will install updates in the background as they are available To manually check for updates Note If you have never restarted your HP MediaSmart Server you may need to turn it off and back on before you check for updates 1 At the compute...

Page 49: ... on the server complete the following steps 2 At the computer double click the Windows Home Server icon in the system tray and log on 3 Click Settings in the upper right of the Console 4 Select HP MediaSmart Server in the left menu andclick the HP Update tab 5 Click the Check for updates link After the install wizard checks for pending updates on your server you will see the select package page wh...

Page 50: ... file 7 Type the full path to the file that you copied to the server or select the Browse button navigate to the file and select OK 8 Click Finish to start the install process and follow the default choices to complete the server software install 44 ...

Page 51: ... the left menu and click the HP Update tab 4 Click Rollback and then click Yes in the confirmation screen Note If you updated the client software it must also be uninstalled so that the server and the client are running the same version of the HP MediaSmart Server software Note HP Update does not update the Microsoft Windows Home Server operating system For information about updating Windows Home ...

Page 52: ...he server and can be run from the software folder The client PC update can also be downloaded and run from HP Update The following sections describe various methods for installing the client PC update Click an option to expand and view the instructions for updating your client Click again to hide the instructions To Update Client PCs Using Run Programs 1 At the computer click Start and then Run Ty...

Page 53: ...tware Installation Disc after you update the server the CD will find the new client executable file on the server and install it To Update Client PCs Using a Browser 1 Open a Web Browser and type the following address http hpstorage 55000 If you renamed your server during the initial installation the URL will be http server name 55000 The Windows Home Server Connector Setup window opens 2 Click Do...

Page 54: ...mportant for the server software and the PC client software to be on the same version in order for them to work together properly Complete the following steps to confirm that the server and the client are on the same version On Windows XP 1 To check the PC client software version number on Windows XP click Start and Control Panel 2 Click Add or Remove Programs 3 Select HP MediaSmart Server and the...

Page 55: ...ersion number on a PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings in the upper right of the Console 3 Select HP MediaSmart Server in the left menu and click the HP Update tab The version number is at the bottom of the HP Update tab 49 ...

Page 56: ...le lists the version numbers that work together Compatible Software Version Numbers Server Version PC Client Version Mac Client Version 1 3 6 21622 1 2 1 18999 1 3 6 21622 N A 1 3 8 25155 1 2 1 18999 1 3 6 21622 1 3 8 25155 N A 2 1 7 24261 2 1 7 24261 1 0 0b20 2 5 10 26972 2 5 10 27366 2 5 10 26972 2 5 0b51 3 0 3 0 3 0 50 ...

Page 57: ... MediaSmart Server menu choose Open Preferences 2 Click the Software Update tab 3 Click Check Now If the HP MSS Client dmg file on the server has changed you will be prompted to install the file The HP MSS Client dmg may have changed because an update was downloaded from HP or because the server administrator rolled back the server software 4 Follow the instructions on the screen for installing th...

Page 58: ...umber is displayed in the About dialog Check the Server Version Number 1 To check the server software version number on a PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings in the upper right of the Console 3 Select HP MediaSmart Server in the left menu and click the HP Update tab The version...

Page 59: ...sts the version numbers that work together Compatible Software Version Numbers Server Version PC Client Version Mac Client Version 1 3 6 21622 1 2 1 18999 1 3 6 21622 N A 1 3 8 25155 1 2 1 18999 1 3 6 21622 1 3 8 25155 N A 2 1 7 24261 2 1 7 24261 1 0 0b20 2 5 10 26972 2 5 10 27366 2 5 10 26972 2 50b51 3 0 3 0 3 0 53 ...

Page 60: ......

Page 61: ... Start All Programs and then select HP MediaSmart Server Desktop icon At the computer double click the HP MediaSmart Server icon on the desktop Open the HP Home Page on a Mac The HP Home Page can be accessed from the following Using the Finder At the Mac click Finder Applications and then select HP MediaSmart Server Home Server Menu Select Open Home Page from the HP MediaSmart Server menu at the t...

Page 62: ...twork This feature is enabled when you open the HP Home Page from a remote location Server Opens a folder that displays a list of all your shared folders Music Opens a folder that displays a list of music and music subfolders Photos Opens a folder that displays a list of photos and photo subfolders Video Opens a folder that displays a list of videos and video subfolders Backup Now PC or Time Machi...

Page 63: ... All Programs and then select Windows Home Server Console 2 Log on to the Windows Home Server Console Open the WHS Console from the HP MediaSmart Server Desktop Icon 1 From the computer desktop double click HP MediaSmart Server icon 2 In the HP Home Page click the Tools tab 3 Click Home Server Console 4 Log on to the Windows Home Server Console Open the WHS Console from the System Tray 1 At the co...

Page 64: ...stores iTunes music and playlists on your server for all networked computers to access Stream to TV via xBox PS3 DMA Streams video from your HP MediaSmart Server to networked devices Share iTunes Streams music and playlists from your HP MediaSmart Server to computers running iTunes HP Photo Viewer Share photos with family and friends from your server Stream to PC Streams media from your HP MediaSm...

Page 65: ...al settings such as date and time backups passwords media sharing remote access add ins resources and more For more information see Server Settings in the Windows Home Server Console Help Help Access the Windows Home Server Console Help FIRST STEPS PC Backup and Restore After running the Software Installation Disc on a computer it is automatically added to the list of computers that are backed up ...

Page 66: ...r Local Disk Begin by finding out how much space your data currently occupies on your Local disk When you set up Time Machine the minimum backup disk size is automatically calculated for you However you may want to increase the backup disk size depending on how often you create or change files on your Mac 1 Open a Finder window and select the Local disk 2 On the Apple menu bar choose File Get Info...

Page 67: ...ble Configure Time Machine Backups Before you begin The HP MediaSmart Server software has to be installed on your Mac See Installing and Uninstalling Mac Software You must be logged on to the Mac with an account that has administrator privileges To configure the HP MediaSmart Server as a valid Time Machine backup device 1 From the HP MediaSmart Server menu select Open Preferences 2 On the Server t...

Page 68: ...ur total local disc capacity or larger if possible When choosing a backup disk size you may want to consider how much you use your Mac and how much disk space you have available on your server The backup disk size cannot exceed the amount of free space that you have available on one server disk Important You can resize your backup disk later if you need more room Resizing the backup disk overwrite...

Page 69: ...r may already be selected You may have to change the backup location to the HP MediaSmart Server if you had a previous Time Machine backup that pointed to a different location Change the Backup Disk Size 1 From the HP MediaSmart Server menu select Open Preferences 2 Click the Backup tab 3 In the Backup Disk Status click Stop The Backup Disk Status changes to Stopped and the virtual disk icon on th...

Page 70: ...the Backup Disk Size Using Shared Folders Shared folders are places for you to organize and store files on your server so that you can share them with other people on your network Start copying digital assets from your computer to shared folders on the HP MediaSmart Server Important Do not delete the shared folders that come with the HP MediaSmart Server Converted Videos Mac Music Photos Public Re...

Page 71: ...ng Server opens a folder that contains all your shared folders Photos opens a folder for sharing photos Music opens a folder for sharing music Videos opens a folder for sharing videos Access Shared Folders from the Desktop Shortcut 1 At the computer go to the desktop and then double click the Shared Folders on Server shortcut 2 Double click the shared folder you want to open Access Shared Folders ...

Page 72: ...At the Mac computer choose File New Finder Window 2 Click hpstorage in the Shared category of the left Sidebar If you renamed the HP MediaSmart Server during the first installation select that name in the Shared category 3 If you are not automatically connected to the server click Connect As and log on 4 Double click the shared folder you want to open Related Topics HP MediaSmart Server User s Gui...

Page 73: ... Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click the User Accounts tab 3 Click Enable Guest on the User Accounts Setup dialog or on the Properties for Guest dialog Create PC and Mac User Accounts If network users want to access information on your network from an Internet café coffee shop or other location outside of your network ...

Page 74: ...ay it Create a User Account for a PC Running Windows Vista 1 At the computer click Start and then Control Panel 2 Under User Accounts and Family Safety select Add or remove user accounts 3 Add user accounts or make changes to existing user accounts A strong password is suggested to ensure security and is required to use remote access A strong password must be at least 7 characters long and must fu...

Page 75: ...erver menu 2 Click the User Accounts tab at the top of the page If the User Accounts Setup dialog displays click OK 3 Click Add this will open the Add User Account screen enter user information Check the Enable Remote Access for this user check box Make an appropriate choice concerning allowing access to computer and folders 4 Click Next 5 Enter and confirm a strong password A strong password is s...

Page 76: ...le 3 Click Remote Access in the left menu Click to Turn on remote access The Remote Access wizard starts and attempts to configure your router If you encounter problems see Configuring your broadband router in the Windows Home Server Console help 4 The wizard then prompts you to select a Domain Name Provider and create a domain name A domain name is a web address It allows you to access your HP Me...

Page 77: ...n assortment of domain names such as hphomeserver com or hpshare net Each part is combined so the Domain Name looks like MyFamily hphomeserver com About TZO COM Custom Domain Names With this option you can create a domain name with any name you want like MyName com as long as that name is not already registered A domain name has several components Top level or first level domain names all domain n...

Page 78: ...ers to view add and delete files on the server from remote locations If not properly secured these features present security risks so you ll want to ensure that unauthorized users can t access your server and the files stored on it In this article Firewall Protection Wireless Security Anti virus Software User Name and Password Protection Remote Access Security Firewall Protection A firewall is a h...

Page 79: ...irewall Windows Home Server includes Windows Firewall which protects communications between the server and the computers on your network This firewall is configured to allow remote access It is not configurable by the user Personal Firewall A personal firewall is a software application that protects an individual computer Because a personal firewall is behind the broadband firewall it protects the...

Page 80: ...he security for your wireless network see the user s guide that came with your networking equipment Anti virus Software You should install anti virus software on all the computers on your network and configure the software from one of the computers to scan all the shared folders on the server You might be required to assign map drive letters to all your shared folders to enable the anti virus soft...

Page 81: ... computer that is not attached to the network is using a browser with Internet access Using remote access to access your server from public or other untrusted computers is not recommended Doing so can potentially expose your server to malicious software and viruses HTTPS Remote Access is secure because the connection between the remote computer and the server is done over HTTPS HTTPS uses the encr...

Page 82: ...k Add a network place 4 In the Add Network Place Wizard click Next 5 Highlight Choose another network location and then click Next 6 To add the network place you have two options In the Internet or network address box enter the path to the shared folder you want to map and then click Next For example enter hpstorage Music Where hpstorage is the default name If you changed the name of the server us...

Page 83: ...hared folder s name Click Browse and then use Windows Explorer to locate the network place The path is usually Entire Network Microsoft Windows Network Workgroup Name of Server After locating the shared folder click to highlight it and then click OK The location will appear in the Internet or network address box 6 To create a name for the network place enter a name in the Type a name for this netw...

Page 84: ...e documentation in one of the following languages English http us mcafee com root campaign asp cid 39906 l enu action whshelp French http us mcafee com root campaign asp cid 39906 l fra action whshelp German http us mcafee com root campaign asp cid 39906 l deu action whshelp Spanish http us mcafee com root campaign asp cid 39906 l esp action whshelp After you activate McAfee antivirus protection y...

Page 85: ... mode to save power 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings in the upper right corner of the Console 3 Click HP MediaSmart Server in the left menu 4 Click the Power tab 5 Select options Enable Daily Sleep Time The Enable Daily Sleep Time checkbox allows the Server to be pu...

Page 86: ... features HP MediaSmart Server software update does not update the Microsoft Windows Home Server operating system For information about updating Windows Home Server see Configuring Windows Update in the Windows Home Server Console Help In this article Configure HP Update Version Information Configure HP Update 1 At the PC double click the Windows Home Server icon in the system tray and log on At t...

Page 87: ...loads and installs updates on the server in the background If necessary the server will automatically reboot Download updates and let me choose when to install Requires user action Your computer notifies you that an update has been downloaded and is ready to install on the server Additionally the Install link turns blue under HP MediaSmart Server software updates To update the server after an upda...

Page 88: ...ck link becomes active when a software update has been installed Use this link to uninstall the update on the server and revert to the previous server software version Important Clicking Install or Rollback only makes changes to the server software Each networked computer still needs to be updated or rolled back so that the server and client computers are running the same version of software See U...

Page 89: ...K LED SETTINGS The LED screen gives you control of two different LED behaviors 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings in the upper right corner of the Console 3 Click HP MediaSmart Server in the left menu 83 ...

Page 90: ...ws for the Server s health LED to show red you for any Critical Windows Home Server health notifications 6 Click OK HARDWARE INFORMATION 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings in the upper right corner of the Console 3 Click HP MediaSmart Server in the left menu 4 Click t...

Page 91: ...or equal to 80 Temperature PECI HP MediaSmart Server EX495 Less than 85 Between 85 and 100 Greater than or equal to 100 3 3 V Between 3 069V and 3 531V 7 10 greater or lesser than 3 3V More than 10 greater or lesser than 3 3V 5 0V Between 4 650V and 5 350V 7 10 greater or lesser than 5 0V More than 10 greater or lesser than 5 0V 12 0V Between 10 200V and 13 800V 15 20 greater or lesser than12 0V M...

Page 92: ...MediaSmart Server in the left menu 4 Click the Support tab 5 Click OK GETTING HELP FOR USING YOUR SERVER The HP MediaSmart Server enables multiple computers on a network to enjoy their digital experiences when and where they want The HP MediaSmart Server includes remote access to files automatic computer backups virtually unlimited storage expandability and media streaming to the entertainment cen...

Page 93: ...on in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Help in the upper right corner when you are not on the HP MediaSmart Server tab The help button is indicated by a icon Or click Help buttons on Microsoft dialog boxes in the Console Windows Home Server Console Help Main Topics Description Welcome to the Windows Home Server Console Learn what ...

Page 94: ...in Topics Description Windows Home Server Settings How to configure backups passwords media sharing remote access add ins resources and more Remote Access How to set up the server to easily access your files on your server using an Internet connection from a remote location ...

Page 95: ...kipped Files Supported File Formats Media File Duplication Media Collection HP Media Collector scans your network computers for music image and video files and it copies them to the server You can choose how where and when Media Collector gathers your media For example You can tell Media Collector to look for videos in all folders or only in your My Videos folders You can tell Media Collector to l...

Page 96: ...efaults You can tell HP Media Collector how you want to organize your media on your HP MediaSmart Server For example you can organize media in these ways Photos By date taken or existing file structure Default is existing file structure Music By Artist Album or existing file structure Default is Artist Album Videos By existing file structure Ignored Directories and Skipped Files HP Media Collector...

Page 97: ...r icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Media and then HP Media Collector in the left menu 3 Click Configuration The HP Media Collector General Settings panel opens 4 On General Settings move available computers to enabled for collection When enabled Media Collector automatically scans the enabled for collection computers for m...

Page 98: ...s Example of Photos Collected by Date and by PC Folder Structure First of all it s helpful to understand the underlying data used to build the two examples below In this case the files that are being shown are based on two groups of photos One group is located under user Susan s home Pictures folder with a number of uploaded photos and a single named photo Beach_sunrise jpg This group of photos co...

Page 99: ...ups are now grouped together based on date and 2 The one photo that was duplicated between the two groups is only present once The single grouping is what the Organize by Date option accomplishes it uses the Date Picture Taken tag within the file to place the photos by date If this is not set the system will use the file property Modified Date to place the photo Be aware that this model ignores yo...

Page 100: ...o lose your folder structure Configuring Media Collector for Music To Configure Media Collector for Music follow the steps below 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Media and then HP Media Collector in the left menu 3 Click Configuration The HP Media Collector General Settings ...

Page 101: ... well as some that are included within her iTunes library This music could be on any particular computer in the network or even split across two computers The second group of music files is on a particular computer LaptopDad but not under a user s home Music folder In this case it s under D Misc Music Notice that these files are not organized by album name and they include a duplicate song U2 s Bu...

Page 102: ...d on its location on the user s computer This organizational approach is useful for organizing multiple music collections into a single collection and reducing file duplication This means that browsing the server music share for music streaming will be more streamlined without duplicate file entries The example illustrates duplicate file handling by pointing out the single file entry on the left p...

Page 103: ...llow the steps below 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Media and then HP Media Collector in the left menu 3 Click Configuration The HP Media Collector General Settings panel opens 4 Click Video Settings in the left menu You can configure these settings in this tab Video Colle...

Page 104: ...gnored by Media Collector and not copied to the server Click Files Not Needed to view details Select a file in the list to view the reason it was not copied to the server Click the Close button in the upper right corner to return to the status page 4 Click Reset Database to clear the counts and history for Files Copied Files Pending and Files Not Needed and restart at zero HP MEDIA COLLECTOR TROUB...

Page 105: ... is not collecting music photos or videos and you use a third party firewall add a firewall exception for port 21 TCP outbound within the local subnet Consult your software s documentation for details on how to do this For additional information see Update Your Firewall s Trusted Program List The Server may not have refreshed yet Click the HP MediaSmart Server tab on the Windows Home Server Consol...

Page 106: ...rt Server may not be set up to scan one of your network computers Check your HP Media Collector settings to make sure all of your home computers are included 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings 3 Click Media Collector in the left menu of the Windows Home Server Setting...

Page 107: ...HP Media Collector 4 On the General Settings tab check that all of the necessary computers are Included in the Scanned Computers list 5 Click OK 101 ...

Page 108: ......

Page 109: ...t Video Converter Profile Input Folders DVD Settings Output Settings Enable Video Converter About Video Converter The Video Converter monitors selected shared folders and attempts to perform video conversion also known as transcoding on files with common video file formats The video converter also supports DVD file system conversion for DVD files that are commonly used in camcorders Videos are con...

Page 110: ...select settings to use as a basis for the profile depending on how the converted video files will be used Delete Select a profile and click Delete to remove it from the list There are two default profiles Full Full resolution keeps the source video s screen resolution and basically creates an output file with the new format for the provided input Video and audio quality should be very similar to t...

Page 111: ...is put in the Converted Videos folder You can select any number of folders or subfolders to monitor If you select a folder that has subfolders all of the folders within the selected folder will be monitored For example if you select the Videos shared folder and Videos has a subfolder named FamilyMovies then the Videos and FamilyMovies folders will be monitored If you only want the FamilyMovies fol...

Page 112: ...king sure all of your DVD content is converted but also breaking up the content into smaller files Use the single longest title This setting finds the longest duration title within the DVD and ONLY convert this title The title number will still be used for the output file name so if the 3rd title is the longest duration title your output file might be My DVD Title 3 mp4 This setting works well whe...

Page 113: ...in the advanced settings the Output Resolution View dynamically updates to reflect your changes Required Bandwidth This gauge estimates the network speed required to view the video after it is converted It is calculated by taking the total bit rate audio video and then approximating the type of network needed to view the converted video Why is my total bit rate placed in such a high category You m...

Page 114: ...is very small in display resolution seldom looks pleasant when upscaled to a 1080p screen size As rule of thumb if the source material is of good quality you should be able to nearly double the display resolution and only see minor issues Also of note is that some smaller devices only support a limited display resolution You might need to check device documentation for supported video resolutions ...

Page 115: ...3 Select options on the Video Converter Status page Enable Video Converter Check to turn Video Converter on Clear to turn it off If you turn Video Converter off after it has been in use it will remember videos that have already been converted or canceled Videos that were in progress or waiting to be converted will be removed from the queue Sort by Choose an option from the list to sort converted v...

Page 116: ...les This page gives a couple of examples of Video Converter profiles and their particular uses In this article Create a Profile to Use When You Want to Stream Videos to an iPhone using iStream Create a Profile to Use When You Want to Copy Converted Videod to a Mobile Device Create a Profile to Use When You Want to Stream Videos to an iPhone using iStream The HP MediaSmart Server iStream is an appl...

Page 117: ...ed in the Converted Videos shared folder and are ready to be streamed using iStream These settings are also suggested for streaming videos to a Mac or PC using the HP Media Streamer Create a Profile to Use When You Want to Copy Converted Videos to a Mobile Device You will have different considerations if you want to copy a video to a mobile device such as a Microsoft Zune or iPod Touch In this cas...

Page 118: ... your network computers If you have a lot of video content on your network computers you may want to consider the Video Converter profile settings you are using and how much time will be required to convert the videos and how much disk space will they take up on the server 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Conso...

Page 119: ...lder You may want to give users on your network access to the Converted Videos folder so they can see what is in the folder or so they can add delete or change videos from the folder By default users have no access to the Converted Videos folder Users that do not have access to the Converted Videos folder are still able to stream content from the folder Complete the following steps to change user ...

Page 120: ...olders Media Receivers and Maintenance 4 If Converted Videos is not listed under Media Sharing Folders click Add 5 Select the Converted Videos folder and click Videos for the Content Type 6 Click OK to return to the Settings dialog Converted Videos should be listed in the Settings dialog with a green light next to it If the light is not green double click Converted Videos 7 Click OK to close the S...

Page 121: ...ideo Converter However if the embedded video or audio is an unsupported format the file will not convert See the documentation that came with the software or device that you used to create the video Try converting a single test video using Video Converter Video Conversion Fails 1 To view the status of video conversion at the PC double click the Windows Home Server icon in the system tray and log o...

Page 122: ... MPEG 2 videos are often much larger in size than the format used by the video converter The output of a Full resolution video conversion can be approximately 25 of the file size of an original DVD MPEG 2 This significant reduction in size can make streaming via 802 11G less problematic although many factors impact streaming videos wirelessly and results may vary widely When considering remotely s...

Page 123: ...on3 Streaming to a Remote Computer Streaming to iTunes Streaming Media Requirements Before Streaming Media can work you must Store media on the HP MediaSmart Server Set up and enable Remote Access Set up Digital Media Receivers in your home Streaming Media Types Your HP MediaSmart Server can only stream media files such as music photos and videos Non media files are not available for streaming Mic...

Page 124: ...aion3 and navigate to Photo Music or Video 2 Select hpstorage from the list of sources If you renamed your server during the initial software installation that name will be listed 3 Navigate to the file you want to view or play Streaming to a Remote Computer You can stream from the Internet using the HP Web Streamer application When you are traveling you can stream media from your HP MediaSmart Se...

Page 125: ... 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Media and then In home Streaming in the left menu 3 Verify the button at the top of the page says Stop Sharing If the button says Start Sharing click it to enable media sharing Configure TwonkyMedia to Stream Photos Music and Videos TwonkyMe...

Page 126: ...ur Server is enabled for iTunes by default To set up your Server for iTunes follow these steps 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Select Media and then Server for iTunes in the left menu 3 Click Configuration Here you can set up the following Status enable or disable Shared name spe...

Page 127: ...er 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Media and then Video Converter in the left menu 3 Click Configure The HP Video Converter Settings panel opens 4 Complete the steps in the wizard For additional information see Configure Video Converter WEB IPHONE STREAMING In this article ...

Page 128: ...cess in the left menu 4 Click to Turn on remote access 5 The wizard then prompts you to select a Domain Name Provider and create a domain name 6 Once the wizard is complete customize Web site settings as desired 7 Click OK For additional information see Configure Remote Access Create User Account with Remote Access Enabled 1 At the PC double click the Windows Home Server icon in the system tray an...

Page 129: ...ccess to shared folders 9 Click Finish 10 Click Done For additional information see Enable Guest Account or Set up User Accounts Verify Media Server is Enabled 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Media and then In home Streaming in the left menu 3 Verify the button at the top o...

Page 130: ...ome Server Console from the Server menu 2 Click Media and then HP Media Collector in the left menu 3 Click Configuration The HP Media Collector General Settings panel opens 4 Complete the steps in the wizard For additional information see the following help topics Configuring Media Collector General Settings Configuring Media Collector for Photos Configuring Media Collector for Music Configuring M...

Page 131: ...formats than Windows Media Connect Complies with the Digital Living Network Alliance DLNA protocol which allows support for more DMRs In this article File Compatibility for Local Streaming TwonkyMedia Default Settings UPnP A V and DLNA TwonkyMedia and Remote Streaming File Compatibility for Local Streaming The table below compares local streaming file compatibility between TwonkyMedia and Windows ...

Page 132: ...nkyMedia Windows Types Media Connect mp1 Yes mp2 Yes mp3 Yes mp4 Yes mpa Yes ogg Yes wav Yes Yes wma Yes Yes Picture Formats bmp Yes Yes gif Yes Yes jpg Yes Yes png Yes Yes tif tiff Yes Yes Video Formats 3gp Yes asf Yes avi Yes Yes DivX Yes dvr ms Yes Yes m1v Yes m4v Yes mpe Yes mpg mpeg Yes Yes 126 ...

Page 133: ...indows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings in the upper right corner of the Console 3 Click TwonkyMedia in the left menu TwonkyMedia has these default settings in your HP MediaSmart Server Enables three folders for media streaming You can add more Music music only album art is displayed but is not shared ...

Page 134: ...your disk and streams this to the Web server The Web server streams your media files to the Internet where you can access them from any computer that has an Internet browser Configure TwonkyMedia for Streaming Media TwonkyMedia is enabled by default in your HP MediaSmart Server To configure or change TwonkyMedia settings follow these steps 1 At the PC double click the Windows Home Server icon in t...

Page 135: ...able Media Sharing I go to the TwonkyMedia click Media server settings and click the Media Sharing Folders tab I double click on each of the folders to disable sharing TwonkyMedia is still streaming media Workaround Disabling the media sharing does not halt the media sharing This has to be accomplished through the TwonkyMedia pane of the Windows Home Server Console 129 ...

Page 136: ...any computer on your home network that runs iTunes Your Server is enabled for iTunes by default To set up your Server for iTunes follow these steps 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Select Media and then Server for iTunes in the left menu 3 Click Configuration Here you can set up t...

Page 137: ...ver includes a media server for streaming iTunes music to PCs running iTunes through the house See the section in the User s Guide on iTunes For Windows Media DRM WMDRM content protected wma music and wmv videos the HP MediaSmart Server does not support streaming of this content to DMAs at this time Playing and streaming of WMDRM protected content requires that the device that is playing the conte...

Page 138: ... HP Home Page You can open the Media Streamer from the HP Home Page while your computer is connected to the network or logged in remotely over the Internet 1 At the PC double click the HP MediaSmart Server desktop icon At the Mac select Open Home Page from the Server menu 2 Click Media Streamer Open Media Streamer using a Web Browser Media Streamer is a Web application that can be opened using a w...

Page 139: ...ote Access on your Server required for remote access only Create a User Account with a strong password required for remote access only HP Media Streamer Music Page In this article Album View Artists View Folders View Playlists View Media Player Tracks Panel Album View The Album view on the Music page has two selection panels Album and Tracks and a media Player The blue background shows the item se...

Page 140: ...hat artist appear in the Albums panel When you select a single album the tracks for the selected album appear in the tracks panel sorted by song title The Artists and Albums panels have an All item at the top This allows you to select all artists or albums and this option always stays on screen Selecting All in the Artists panel will list all albums in the albums panel Selecting All in the Albums ...

Page 141: ...panels and a media player The top selection panel shows folders in a typical file browser view sorted in alphabetical order Tracks Panel The tracks panel shows tracks sorted by track number Note Music tracks in sub folders are not included in the Tracks panel list Selection Bar This blue bar shows the item selected in each panel 135 ...

Page 142: ... played and Recently added And the user s personal playlists are listed below Tracks from the selected playlist display in the Tracks panel Playlist tracks sort in playlist order Note Playlists display up to 500 songs Selection Bar This blue bar shows the item selected in each panel When you open Media Streamer the Selection Bar highlights what you last selected 136 ...

Page 143: ...Media Streaming Media Player From the top down the Player shows these features 137 ...

Page 144: ...oggle Shuffle Toggle blue circle outline indicated shuffle is turned on Previous Track Play Pause toggle Next track Repeat Toggle blue circle outline indicates repeat is turned on Below the player controls is the volume control slider bar You can grab and move this to left and right or click the desired position on the slider bar Tracks Panel The columns Length Artist Album Composer and Genre give...

Page 145: ... tool tip will display the filename Selection Bar This blue bar shows the item selected in each panel All The Year and Month panels have an All item Selecting All in the year panel will list all months in the month panel each month entry includes the photos from that month for all years combined Selecting All in the month panel will show all photos for the selected year in the photos panel Selecti...

Page 146: ...wser view In the photos panel thumbnails of the images in the folder selected in the file browser view are displayed Images in sub folders are not shown in the photo panel Selecting a photo thumbnail in the photos panel will load the image in the media player Selection Bar This blue bar shows the item selected in each panel The figure below shows the Photos Page Folder View 140 ...

Page 147: ...aylists Most played Last played and Recently Added Photo thumbnails from the selected playlist display in the photos panel Playlist photos sort in playlist order Note Playlists display up to 500 photos Selection Bar This blue bar shows the item selected in each panel The figure below shows the Photos Page Playlist View 141 ...

Page 148: ... browser window The player controls appear in a semi transparent gray bar in the bottom center of the picture The controls will fade out after 3 seconds Moving the mouse in the photo viewer window will make the controls appear again The figure below shows the Photos Page Full Screen View 142 ...

Page 149: ...ideo Converter for more information see About HP Video Converter In this article All View Folders View Playlists View Video Quality Filter Status Link Videos Panel Player All View The All view of the Videos page has one selection panel and the media player In the Videos panel videos available for streaming are presented Selection Bar 143 ...

Page 150: ...ection panels The top selection panel shows folders in a typical file browser view The lower panel lists videos for the selected folder Selection Bar This blue bar shows the item selected in each panel Selecting a video in the Folder Panel lists the videos in that folder in the Videos Panel Selecting a video in the Videos Panel will start loading the video in the video player You must then click t...

Page 151: ...displayed in the Playlist panel The playlist panel also lists the number of videos in each playlist Videos from the selected playlist display in the videos panel Playlist videos sort in playlist order Selecting a video in the Videos Panel will start loading the video in the video player You must then click the play button to start the video Note Playlists display up to 500 videos 145 ...

Page 152: ...g the video will be no larger than QVGA 320w x 240h This is to make support of mobile devices easier and to provide videos suitable for remote media streaming Converted Full Full resolution keeps the source video s screen resolution and basically just creates an output file with the new format for the provided input Video and audio quality should be very similar to the source material for Full res...

Page 153: ...ng Video Conversion Clicking a file will give a more detailed explanation of its status If the explanations disappear too soon remove the check from the Auto Fresh box Should the Converter Status be red off go to the Video Converter settings as detailed in Automating Video Conversion Videos Panel In the videos panel videos sort alphabetically by name There are three other columns The Length column...

Page 154: ...ar at the place you want to play or slide the arrow to the desired time Video progress text shows the current position in time for the song and total song duration Player Controls are in left to right order Full Screen Toggle Previous Video Play Pause toggle Next Video Below the player controls is the volume control slider bar You can grab and move this to left and right or click the desired posit...

Page 155: ...alable_ui swf Click Cancel Cause Adobe Flash Player 9 0 115 0 or later is required Solution Go to www adobe com and click Get Adobe Flash Player Install Adobe Flash Player version 9 0 115 0 or higher MEDIA STREAMER HOW TO USE THE BUTTONS IN THE PLAYER PANE What is the Player Pane The Player Pane is where you control the streaming music or the selected photo see the examples below 149 ...

Page 156: ...HP MediaSmart Server User s Guide 150 ...

Page 157: ... Player Pane Buttons The list below describes the music player pane button functionality Shuffle Songs button when this button is selected it will have a blue ring Previous Song button Play Pause button Next Song button 151 ...

Page 158: ...ge Slide Show button when this button is selected the slide show will fill the browser Shuffle Songs button when this button is selected it will have a blue ring Previous Song button Play Pause button Next Song button Repeat all Songs button when this button is selected it will have a blue ring Slide Show Speed Control Bar Shrink Slide Show button when this button is selected the slide show will s...

Page 159: ...aming and you click the Music button and you Do not have music on your Server or You have not configured the server for streaming media No music on your Server Place music on your server in the following location name of server Music and then configure your server for streaming media 153 ...

Page 160: ...lay pane do not show an image REMOTE MEDIA STREAMING AUDIO FILES ARE TRUNCATED ON A SLOW CONNECTION Symptom Audio file playback is truncated on a slow uplink connection The files play about 3 4 of the way through and then playback stops and the next song starts This happens on connections below approximately 400Kbits Cause Uplink Connection is slow STREAMING MEDIA TO A DEVICE Why does the server s...

Page 161: ... WMC has been enabled to share a shared folder it continually monitors the folder for new files If your DMA does not display WMC from the HP MediaSmart Server or none of your files are found by the DMA If some of your files e g files newly copied to the server are not found by the DMA Digital Media Adapters DMA or Digital Media Receivers DMR use the Universal Plug n Play UPnP protocol to automatic...

Page 162: ...s and verify that at least one of the shared folders is On Check that the HP MediaSmart Server and DMA are both connected to the same home network a router or firewall between them could interfere with the discovery and content sharing protocols 2 Restart the DMA 3 Restart the HP MediaSmart Server If some of your files e g files newly copied to the server are not found by the DMA 1 Check that the ...

Page 163: ...ct 2 0 and TwonkyMedia Comparison To disable a shared folder in Windows Media Connect 2 0 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings in the upper right corner of the Console 3 Click Media Sharing in the left menu 4 On the right side under Media Sharing Library click Off for t...

Page 164: ...he Media Sharing Folders tab select a shared folder and click Remove for each folder that you do not want to use for streaming content using TwonkyMedia 5 Click OK For additional information on using TwonkyMedia click Help while on the TwonkyMedia tab of the Windows Home Server Console or click Help on any of the TwonkyMedia dialog boxes Windows Media Connect 2 0 and TwonkyMedia Comparison The fol...

Page 165: ...DLNA Support Some Capability 1 0 compliant 1 5 reference Number of Shared Folders Music Photos Videos User Controlled Shared Folders Media Types Music all media types Photos all media types Videos all media types Music music media types Photos all media types Videos video media types User selectable folders media types Album Art Thumbnail Support Music album art Photo thumbnails Picture Scaling Li...

Page 166: ...2 0 TwonkyMedia Music Views Album X X All Tracks X X Artist X X Artist Index X Artist Folder X Folder X X Genre X X Genre Index X Genre Artist X Playlist X X Year Artist X Picture Views Album X All Photos X X Date X flat X hierarchal Folder X X Playlist X Video Views Actor X Album X All Videos X Folder X Genre X Playlist X 160 ...

Page 167: ...onkyMedia File Formats File Formats Windows Media Connect 2 0 TwonkyMedia Music Formats 3gp X ac3 X aiff X asf X X FLAC X LPCM X m4a X mp1 X mp2 X mp3 X X mp4 X mpa X ogg X wav X X wma X X Picture Formats bmp X X gif X X jpg jpeg X X png X X tif tiff X X Video Formats 161 ...

Page 168: ...a Connect and TwonkyMedia File Formats File Formats Windows Media Connect 2 0 TwonkyMedia 3gp X asf X avi X X DivX X dvr ms X X m1v X m4v X mpe X mpg mpeg X X MPEG 1 X X MPEG 2 X X MPEG2 TS X MPEG 4 X vdr X vob X wmv X X Xvid X Playlist Formats m3u X X pls X wpl X X ...

Page 169: ...Photo Publisher Home Page Before you use HP Photo Publisher File Compatibility The HP Photo Publisher Home Page Publish photos from your server to your favorite photo sharing site or share photos directly from your server using HP Photo Viewer People outside of your network can see your photos using the Internet 163 ...

Page 170: ...are accepted at the various photo sharing and social networking sites jpg jpeg gif png bmp Picasa X X X X Snapfish X facebook X X X X flickr X X HP Photo Viewer X X X Some limitations by site for the free account At time of writing flickr only allows for 3 photo sets and a limit of 100MB worth of photo uploads each calendar month At time of writing facebook allows only 60 photos for album but you ...

Page 171: ...return to the HP Photo Publisher logon page and enter your credentials 4 The HP Photo Publisher home page opens 5 If you entered incorrect credentials then you be brought to the Remote Access page Click the HP Photo Publisher and you will be brought to the HP Photo Publisher home page Note You can also open HP Photo Publisher by clicking Start All Programs and HP MediaSmart Server The HP Home Page...

Page 172: ...Log on to Photo Sharing Site FACEBOOK LOGON To log into your facebook account click the Log on link You will be taken to a page to enter your credentials for that site This takes you to the facebook confirmation page Close this page 166 ...

Page 173: ...HP Photo Viewer At the Photo Publisher login screen click Next You are then taken to a page where you can create or add to an existing album FLICKR LOG ON PAGE To logon to Flickr click the blue Log On link as shown below 167 ...

Page 174: ... User s Guide This takes you to the Flickr sign in page Enter your credentials and return to the HP Photo Publisher page Flickr then asks you to allow HP MediaSmart Server to link to your account Click OK I LL ALLOW IT 168 ...

Page 175: ...HP Photo Publisher and HP Photo Viewer This takes you to the Flickr confirmation page Close this page Click Next This takes you to the HP Photo Publisher Albums page 169 ...

Page 176: ...als as shown in the figure below Click Next After your credentials are accepted this takes you to a page where you can upload photos and create albums SNAPFISH LOGON To login to Snapfish enter your credentials Click Next After your credentials are accepted this takes you to a page where you can create or add to albums 170 ...

Page 177: ...ing album and select the album from the drop down list or Select to create a new album or set Type the name of the album 2 Click Next Note Flickr uses the term set instead of album Another term that Flickr uses is photo stream The photo stream is the default presentation mode for Flickr and uses no sets 171 ...

Page 178: ... 1 Click the Arrow to see an expanded view of folders 2 Select photos to publish Select an entire folder by putting a check in the checkbox by the folder Select individual files using the checkboxes beside individual files 3 Once you have finished your selections click Finish The photos selected will now upload to the photo sharing site you are logged onto 172 ...

Page 179: ...various photo sharing and social networking sites jpg jpeg gif png bmp Picasa X X X X Snapfish X facebook X X X X flickr X X HP Photo Viewer X X X Server Continues Uploading This page gives a status concerning the uploading of the photos If the browser stops responding you can close the browser or you can visit another Web site your HP MediaSmart Server will continue the upload 173 ...

Page 180: ...HP MediaSmart Server User s Guide 174 ...

Page 181: ...her PHOTO PUBLISHER FLICKR FROB ERROR Symptom While logged into flickr I open a second Firefox browser session and try to log into flickr I get the following error Solution Close all Firefox browsers that are logged into flickr You will be able to log back into flickr 175 ...

Page 182: ...s to my flickr account and I get an error saying that I ve exceeded a monthly limit Cause At the time of writing flickr only allows the free accounts to upload 100MB per month Solution Wait until the following month to upload to your free account or follow the upgrade link to purchase flickr pro account 176 ...

Page 183: ... an album after you have initially added photos Use the HP Home Page to access the Photo Publisher logon page or Use the browsers back button Use the HP Home Page to access the Photo Publisher logon page HP recommends that you use the HP Home Page to re access the Photo Publisher to add photos to an existing photo album 177 ...

Page 184: ...Server desktop icon At the Mac close you browser and select Open Home Page from the Server menu 2 Double click HP Photo Publisher 3 Log into HP Photo Publisher Enter your Username Password and click the Log On button 4 You will be brought the HP Photo Publisher home page 5 Click the site and login 178 ...

Page 185: ...HP Photo Publisher and HP Photo Viewer 6 Choose the album to add photos to 179 ...

Page 186: ...HP MediaSmart Server User s Guide 7 Select photos and click Finish 180 ...

Page 187: ...HP Photo Publisher and HP Photo Viewer 8 Select the photo album to view 181 ...

Page 188: ... MediaSmart Server User s Guide Using the back button to access the add photos page 1 Click the back button until you arrive at the Select Photos page Click Photo Publisher 2 Click the site and login 182 ...

Page 189: ...HP Photo Publisher and HP Photo Viewer 3 Choose the album to add photos to 183 ...

Page 190: ...HP MediaSmart Server User s Guide 4 Select photos and click Finish 184 ...

Page 191: ... photo album to view NOTE You might need to close your browser and reopen or clear out your internet cache PHOTO PUBLISHER UPLOAD ERROR MESSAGE FORBIDDEN IN PICASA Symptom Trying to upload photos to my Picasa account I get an error saying forbidden 185 ...

Page 192: ...aking your large album into smaller albums Clearing off some of your existing photos to make room for the photos you want to load Going to the Picasa web site and purchasing more storage space PHOTO PUBLISHER USING BACK BUTTON UNABLE TO SELECT PHOTOS Symptom I want to add more photos to my photo album but i have passed the photo select page Clicking the browsers back button I get back to the photo...

Page 193: ...word and click the Log On button 4 You will be brought the HP Photo Publisher home page HP PHOTO VIEWER HP Photo Viewer Home Page The Photo Viewer Home Page gives you the opportunity to View Rename Delete an album Photo Viewer lets you make an album Public or Private The Public Private choice is designed for additional privacy for Server owners that have set up their servers for remote access This...

Page 194: ...iewer album633689042886093750 index xml to paste into your email NOTE Make sure you use the URL that has been set up for Internet Remote Access Using local address for your album such as http hpstorage PhotoViewer album633689042886093750 index xml will not work for remote users 3 Send the URL to your friend or family member and they can now gain access to the Album HP Photo Viewer Slideshow You ha...

Page 195: ...o the server you will see three buttons on the left Download Photo Caption and Remove If you have been logged off the server due to inactivity you will only see the Download button Click the Login link in the upper right part of the screen and provide credentials to log back on The Download Button allows visitors to download the photo to there Computer 189 ...

Page 196: ...Smart Server User s Guide Photo Caption allows you to add a caption for the photo Enter text in the field that appears below the photo as shown in the example below Click the Save button to keep the Caption 190 ...

Page 197: ...hoto from the album please note that the photo still remains on the Server Click Yes or No to confirm the removal Slideshow View Viewing the album in Slideshow will give you larger views of the photos If the photo has a caption it will show as in the example below 191 ...

Page 198: ...ds the bottom of the screen The slider half of the bar controls how fast the next photo will show The button will bring up the previous photo in the slideshow the button will bring up the next photo in the slideshow and the button is a toggle switch playing or pausing the slideshow 192 ...

Page 199: ... is the default presentation mode for Flickr and uses no sets Select Photos The HP Photo Publisher queries the server and displays a list of folders and photos available to the current user 1 Click the Arrow to see an expanded view of folders 2 Select photos to publish Select an entire folder by putting a check in the checkbox by the folder Select individual files using the checkboxes beside indiv...

Page 200: ...orted by the photo sharing site are available to upload The table below tells what file types are accepted at the various photo sharing and social networking sites jpg jpeg gif png bmp Picasa X X X X Snapfish X facebook X X X X flickr X X HP Photo Viewer X X X 194 ...

Page 201: ... ACCESS HP PHOTO VIEWER Symptom When trying to enter HP Photo Viewer Firefox gives an untrusted connection message Cause A signed SSL certificate is required to access this Server This certificate is created when you first visit the server from each computer Workaround 1 Click I Understand the Risks 195 ...

Page 202: ...HP MediaSmart Server User s Guide 2 Click Add Exception 3 The location will populate automatically click Get Certificate 4 Click Confirm Security Exception 196 ...

Page 203: ...error message Cause Clicking on a link in the admin console which starts a local browser session The user s firefox browser does not start immediately due to a previous firefox crash The admin console incorrectly thinks this is an error Solution Open Firefox and click either restore session or start new session then click photo viewer link PHOTO VIEWER SLIDESHOW CAPTION TOOL TIP DOES NOT REFRESH S...

Page 204: ...HP MediaSmart Server User s Guide 198 ...

Page 205: ...rea HP PHOTO VIEWER ALBUM MISSING PHOTOS When viewing an album I have missing photos This occurs when photos that have been added to an album have been moved from the location that they were originally located when the photos were added to the album The photos may still reside on the server just in a different location A Photo Album is very much like a play list it contains a reference to photos o...

Page 206: ...HP MediaSmart Server User s Guide To remove the missing photos placeholders 1 Log into Photo Viewer as the administrator 2 Open the album 3 Click the Yes button in the Remove Photos dialog 200 ...

Page 207: ...HP Photo Publisher and HP Photo Viewer 201 ...

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Page 209: ...re to learn how to exclude volumes or folders from the backup Time Machine Backup for Macs Creates a Time Machine backup of your Mac and stores it on the server Choose this option if you want to be able to recover your entire Mac including the operating system software and all files in the case of a hard drive failure Also choose this option if you store original working copies of files on your Ma...

Page 210: ...AND RECOVER PC Backup and Restore After running the Software Installation Disc on a computer it is automatically added to the list of computers that are backed up by the HP MediaSmart Server each night The entire computer is backed up by default Complete the following steps to customize the hard drive volumes to back up or to exclude folders from the backup 1 At the PC double click the Windows Hom...

Page 211: ...or software may be used for boot diagnostic setup restoration installation configuration test or disaster recovery purposes only Note THIS SOFTWARE CONTAINS A SECURITY FEATURE THAT WILL CAUSE THE END USER CUSTOMER S SYSTEM TO REBOOT WITHOUT PRIOR NOTIFICATION TO THE END USER CUSTOMER AFTER 24 HOURS OF CONTINUOUS USE Recover Your Computer 1 Insert the PC Restore Disc into a CD DVD drive in the comp...

Page 212: ...ult is the minimum amount of disk space Time Machine can work with That s because Time Machine needs space for all of your files plus some extra room to enable it to store new data and multiple copies of files that change However more space is always better because it enables Time Machine to retain backups that go further into the past A backup disk with at least 1 5 times as much free space as th...

Page 213: ...The suggested minimum disk space size displays in the dialog based on approximately 1 5 times the size of your used disk space However HP recommends creating a backup disk that is at least as large as your total local disc capacity or larger if possible When choosing a backup disk size you may want to consider how much you use your Mac and how much disk space you have available on your server The ...

Page 214: ...the formatting process is complete the Backup Disk Status changes to Started Note The backup file will be located at server name Mac Backup The file name is based on the serial number of the Mac system and cannot be changed Do not manually delete or rename this file 5 Click Open Time Machine Preferences click Choose Backup Disk and select Backup to HP MediaSmart Server as the backup disk Backup to...

Page 215: ...data and start over To continue with the new size click Delete and Continue Delete a Backup Disk You may want to delete a backup disk if you need to free up space on your server for other things or if you are no longer using your Mac 1 From the HP MediaSmart Server menu select Open Preferences 2 Click the Backup tab 3 In the Backup Disk Status click Stop The Backup Disk Status changes to Stopped a...

Page 216: ...e click Close Recover the Mac Hard Drive Using the USB Flash Drive The USB flash drive contains the HP MediaSmart Server Recovery software that enables you to restore your entire Mac hard drive from a backup on your HP MediaSmart Server The USB flash drive activates and mounts backup disks of your Mac computer created on the server using the HP MediaSmart Server backup utility The USB flash drive ...

Page 217: ...o complete the restore SERVER BACKUP RECOVER AND RESET Back up Server to a Device Back up shared folders on the server to a SATA eSATA or USB drive and store it off site This option protects you against total disasters such as a fire or flood In this article Add the Device to the Server Back up the Server to the Device Remove the Device from the Server Add the Device to the Server 1 Add an interna...

Page 218: ...e click the Computers Backup tab 2 Select the HP MediaSmart Server from the list and click Backup Now 3 Choose the backup device as the Destination for each shared folder you want to back up 4 Check Remember these settings for future backups to save the settings 5 Click Backup Now 6 Click Close once the backup is complete Remove the Device from the Server 1 In the Windows Home Server Console click...

Page 219: ...eset the Server No Server Found Server Recovery Fails Choose Server Recovery or Factory Reset The following table will help you determine whether to choose Server Recovery or Factory Reset Caution During Server Recovery all system settings such as user accounts and settings are lost You will need to recreate them During Factory Reset in addition to losing all system settings the data on all drives...

Page 220: ...ata can never be accessed use a shredder program that overwrites the hard drives with random numbers or meaningless data Recover or Reset the Server 1 If the Home Page is open on your computer close it before proceeding 2 Insert the Server Recovery Disc into a PC DVD drive The Server Recovery program automatically starts 3 Click Next on the Server Recovery dialog 214 ...

Page 221: ...ne end of the server Ethernet cable from your router or switch b Plug the free end of the Ethernet cable into your computer so there is a direct connection between the server and the computer Prepare the server for recovery or reset a If the server is on hold down the Power button on the back of the server for at least 4 seconds to force the server to shut down If the server is not on skip to the ...

Page 222: ...te 9 Re connect the Ethernet cable to your router 10 Complete the server software installation on the computer where you performed the Server Recovery or Factory Reset and all other network computers No Server Found If the recovery program cannot find the server the most likely causes are The Recovery Mode was not successfully initiated repeat step 4 if you did not push the Status Recovery button ...

Page 223: ...ikely cause for these messages is a connection failure 1 Make sure that you are using a wired connection to the server from the computer you are using to do the recovery 2 Check network connections 3 Repeat the server recovery or factory reset ...

Page 224: ......

Page 225: ... drive Add and Remove a USB Drive eSATA Drive or SATA Port Multiplier Add and Remove Drives from Server Storage INTERNAL SATA DRIVES Add an Internal SATA Drive How to place a hard drive into an expansion bay in the HP MediaSmart Server Important Do not remove the bottom drive This drive contains the Windows Home Server operating system Important There are two steps to adding an internal drive Firs...

Page 226: ...ntly pull the hard drive tray from the expansion bay 6 Fold down the flap near the back of the hard drive tray Note This flap improves air flow through the server If you remove a drive be sure to fold this flap back up 7 Insert the new drive into the left side of the hard drive tray making sure that the pins go into the hard drive s mounting holes 220 ...

Page 227: ...on the hard drive tray until it locks 11 Close the door on the front of the server 11 Notice that within a few seconds the light bar for the new hard drive blinks aqua white This indicates that the hard drive has been installed but has not been initialized 12 Add the drive to the server s total storage Remove an Internal SATA Drive For information about removing the system drive see Replace the Sy...

Page 228: ...want to remove is blinking aqua white This indicates that the drive has been properly removed from the server s total storage 2 Open the door on the front of the HP MediaSmart Server 3 On the drive you want to remove press down the lever to unlock the handle 4 Lift the handle of the hard drive tray all the way up 5 Gently pull the system drive from the drive bay 6 Flex the back of the right side r...

Page 229: ... 8 Remove the drive from the hard drive tray 9 Fold up the flap near the back of the hard drive tray Note Folding up the flap improves air flow and helps keep the server cool 10 With the handle up slide the hard drive tray back into the system bay 11 Close the handle on the hard drive tray until it locks 12 Close the door on the front of the server 223 ...

Page 230: ...nd then initialize the drive so it becomes part of the total server storage In this article Connect an External USB Disk Drive Connect an eSATA Disk Drive or SATA Port Multiplier Connect an External USB Disk Drive If you use a USB disk drive it is recommended that you use a drive that conforms to USB 2 0 or later 1 Plug in the USB cable into one of the USB ports on the server 2 To plug in and powe...

Page 231: ... port on the back of the server as shown in the following figure 2 To plug in and turn on your eSATA disk drive or SATA port multiplier see the documentation that came with your device 3 Follow instructions to Add and Remove Drives from Server Storage Detach and Reattach a USB Drive In this article Detach a USB Drive from the Server Reattach a USB Drive to the Server 225 ...

Page 232: ...Drive to the Server Add an internal SATA drive to the server or attach an eSATA USB drive or SATA port multiplier For additional information see Add an Internal SATA Drive Add and Remove an External USB Drive eSATA Drive or SATA Port Multiplier 2 To add the drive as a backup drive on a PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server C...

Page 233: ... Drive is Missing from Server Storage A USB drive that has been successfully added to the Servers Backup Hard Drives or Storage Hard Drives can detach from the server If your USB drive detaches from the server the drive will not be listed in the Windows Home Server Console Server Storage tab Some of the reasons a USB drive might become detached include The USB Drive loses its power supply or The U...

Page 234: ...hes During a Backup If the USB drive detaches from the server for any reason during the backup the backup will fail Once the USB drive is successfully seen by the server again the next back up should work as long as the USB drive is in a healthy state 228 ...

Page 235: ...ormatted Make sure to back up any important files that are on the hard drive before adding it to server storage Add a Drive to the Server s Total Storage 1 At the computer double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click the Server Storage tab 3 Follow the instructions in Adding a hard drive in the Win...

Page 236: ...me Server Console Help REPLACE THE SYSTEM DRIVE In this article Remove the Old System Drive Insert the New System Drive After replacing the system drive you must Reset the system drive See Server Recovery and Factory Reset Reinstall the software on each computer See Install the Software on Additional PCs Important The system drive contains the Microsoft Windows Home Server operating system The ser...

Page 237: ...o release the handle 5 Lift the handle all the way up 6 Gently pull the system drive from the drive bay 7 Flex the back of the right side rail and withdraw the back pin from the hard drive by gently pulling the side rail down and away 8 Flex the front of the right side rail and withdraw the front pin from the hard drive by gently pulling the side rail down and away 231 ...

Page 238: ... drive s mounting holes 2 Flex the front of the right side rail and insert the pin into the hard drive s mounting hole and then flex the back of the right side rail and insert the pin into the other mounting hole 3 With the handle up slide the hard drive tray and drive into the system bay Note Don t push on the handle the tray won t slide in 4 Close the handle on the hard drive tray by pressing do...

Page 239: ...terclockwise to lock system drive in its bay 6 Close the door on the front of the server 7 Power on the server 8 The HP MediaSmart Server lights will pulsate aqua white 9 Perform a Factory Reset to initiate the drive See Server Recovery and Factory Reset 233 ...

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Page 241: ...ork Router Take the following steps To add more Ethernet ports connect an Ethernet switch to the router Refer to the switch documentation for instructions on how it connects to the router Connect one end of the Ethernet cable that came with the server to the switch and the other end to the HP MediaSmart Server Why did URL not Work DNS has not updated wait about 10 minutes for DNS to update What do...

Page 242: ...mmunications because no connection or communication with the Internet is enabled only those between the server and its software applications After unblocking an application if any software is reinstalled moved to a new disk location or if the application is deleted from the exception list using the Windows XP Security Center control panel communications between that software and the server may onc...

Page 243: ...work is set up properly for TCP IP 1 Click Start and then select Control Panel 2 Double click Network and Internet Connections 3 Double click Network Connections If the computer is connected via Ethernet cable to the network right click Local Area Connection LAN 4 If the computer is using a wireless connection right click Wireless Network Connection 5 Click Properties In the dialog box that opens ...

Page 244: ...NS server address automatically 7 All computers should be set identically Windows XP To ensure your network has the correct NetBIOS set up 1 Click Start and then select Control Panel 2 Double click Network and Internet connections 3 Double click Network Connections 4 Double click your default network connection Local Area Connection for wired networks Wireless for wireless connections 5 Click Prop...

Page 245: ... bottom of the dialog box Make sure that the NetBIOS setting is not set to Disable NetBIOS over TCP IP NETWORK HEALTH The Windows Home Server console contains a Network Health button to view the health of your network The Home Network Health dialog box shows health notifications from the server and the computers that are running Windows Vista To access the Network Health button 1 At the PC double ...

Page 246: ...k discovery is on 4 If Network discovery is off click the down arrow then select Turn on network discovery and Apply CHECK THE NETWORK IS SET UP PROPERLY FOR TCP IP Check the network is set up properly for TCP IP Check that each computer on the network has TCP IP listed and selected for the network properties with these options selected Obtain IP address automatically Obtain DNS server address aut...

Page 247: ... TCP IPv4 is listed and selected If TCP IP is not listed click Install Protocol and then Add In the dialog box that appears select Internet Protocol TCP IPv4 If TCP IP is listed and checked highlight it and click Properties then select Obtain IP address automatically and Obtain DNS server address automatically 7 All computers should be set identically CHECK THE NETWORK NETBIOS PROPERTIES Check tha...

Page 248: ...hlight Internet Protocol Version 4 TCP IP 6 Click Properties 7 Click Advanced 8 Click the WINS tab WINS refers to Windows Internet Naming Service which converts NetBIOS network names to IP addresses 9 NetBIOS settings are found at the bottom of the dialog box Make sure that the NetBIOS setting is not set to Disable NetBIOS over TCP IP NETWORK FREQUENTLY ASKED QUESTIONS The following questions are ...

Page 249: ...less network and by the amount of other work your computer and server are performing at the same time What are optimum data throughput speeds for different network interfaces Gigabit Ethernet 1000mbps 125MBs Fast Ethernet 100mbps 12 5MBs Wireless N 600mbps 75MBs Wireless G 54mbps 6 75MBs Wireless A 54mbps 6 75MBs Wireless B 11mbps 1 375MBs What is the ideal minimum time to transfer a 1GB file for ...

Page 250: ...es these programs are blocked by a firewall When this happens security alerts pop up on the computer screen Security alerts usually have a list of possible options The particular messages or alerts displayed depend on the vender For example the alert might offer the following options Keep Blocking Unblock Defer the choice and be reminded later If a security alert dialog box for an HP MediaSmart Se...

Page 251: ...ti Virus Programs to Automatically Learn New Programs It is recommended that you set your firewall and anti virus programs to Learn new programs before installing the HP MediaSmart Server software After the HP MediaSmart Server software is installed the firewall should prompt you to allow the installed programs to communicate with the server Allow the following HP MediaSmart Server programs to com...

Page 252: ...t came with your firewall or anti virus program for the latest information Click the vendor to expand and view the instructions on updating their trusted programs list Click again to hide the instructions AVG Open the AVG Anti Virus plus Firewall Double click the Firewall button to configure the Firewall Add the programs listed at the top of this page McAfee Open your McAfee Security Center click ...

Page 253: ...Network and Firewall Microsoft Windows Vista To add exceptions to your firewall using Windows Vista preform the following steps 247 ...

Page 254: ...HP MediaSmart Server User s Guide 1 Click Start Control Panel and then Security Center 2 Click Allow a program through Windows Firewall 248 ...

Page 255: ...ns tab and then click Add Program 4 In the Add a Program dialog box click Browse Add the programs listed at the top of this page 5 Click OK Microsoft Windows XP To add exceptions to your firewall using Windows XP preform the following steps 249 ...

Page 256: ...e 1 Click Start Control Panel and then Security Center 2 Click Windows Firewall 3 Select the Exceptions tab and then click Add Program 4 In the Add a Program dialog box click Browse Add the programs listed at the top of this page 250 ...

Page 257: ...Network and Firewall 5 Click OK Norton Click Options in Norton to change the firewall settings Add the programs listed at the top of this page 251 ...

Page 258: ...tection click Change Settings and then click Configure Settings for Network Threat Protection Add the programs listed at the top of this page Trend Micro 1 Open the Trend Micro Main Console select the Personal Network and Firewall Controls tab and then click Settings 252 ...

Page 259: ...Network and Firewall 2 On the Personal Firewall page click Add 253 ...

Page 260: ...HP MediaSmart Server User s Guide 3 Select the Program Control tab and then click Add 4 Click Browse and add the programs listed at the top of this page 5 Click OK ZoneAlarm 254 ...

Page 261: ...Network and Firewall 1 Open ZoneAlarm Security 2 Click Program Control Programs and then Add 3 Add the programs listed at the top of this page 255 ...

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Page 263: ...ge click Options 4 From the drop down menu select Reset the Windows Home Server Console 5 Click OK to verify that you want to reset the console Shutdown and restart the server manually How to force the server to turn off and restart To perform a soft shut down and restart 1 On the back of the server press the Power button 2 The health light should begin blinking The shutdown process may take up to...

Page 264: ...e following conditions When setting up the server for first time the light bar is breathing aqua white until the set up on the first computer is complete The drive has been removed from total storage and the light bar is blinking for example when removing a drive from the drive bay See Add and Remove Drives from Server Storage When adding a new drive the light bar blinks aqua white before it has b...

Page 265: ... must be replaced Additionally the connected computers show the following The drive was removed from the drive bay before removing it from total storage See Removing a hard drive in the Windows Home Server Console Help Red icon on the task tray Red indicator on the Windows Home Server Console Network Health tab HARDWARE WARNING MESSAGES Warning messages indicate Critical issues or At Risk issues C...

Page 266: ...p on any empty system drive trays For more information see Adding an internal SATA drive 3 If none of the previous steps return the temperature to normal Write down the temperatures of the CPU Turn off the server Contact HP Support at http www hp com support Fan speed warnings The fans cool the disk drives and other electronics If they are not cooling the server sufficiently the hard drives and se...

Page 267: ...lug it back in Restart all the devices on the network including the computers and the server Make sure your server and computers are on the same logical network subnet See What is an advanced network configuration in the Windows Home Server Console Help 4 If the computer that you transferring files from is connected wirelessly to the network try connecting it with an ethernet cable 5 Check the Eve...

Page 268: ...e 5 red Multiple boot failure Contact HP Support at http www hp com support 1 aqua white 6 red Service code Do not hold state button longer that 3 seconds Shut down and repeat Codes when the indicator starts as blinking red Code Description Action 2 aqua white 1 red BIOS corrupted Repeat power on to validate If repeats Contact HP Support at http www hp com support 2 aqua white 2 red Memory failure...

Page 269: ... switch SERVER NOT SHOWING UP ON YOUR DMR Issue The HP MediaSmart Server is not listed on your DMR or DMA Solution You can either Turn on Windows Home Server Media Sharing Turn on TwonkyMedia Turn on Windows Home Server Media Sharing 1 At the PC double click the Windows Home Server icon in the system tray and log on At the Mac select Launch Home Server Console from the Server menu 2 Click Settings...

Page 270: ... see TwonkyMedia in the left navigation the add in is not installed Click Settings in the upper right corner Click Add ins in the left navigation of the Windows Home Server Settings dialog On the Available tab install the TwonkyMedia Server for HP MediaSmart Server 3 In the right pane click Start Sharing and then click Media Server Settings WINDOWS HOME SERVER FREQUENTLY ASKED QUESTIONS Server Low...

Page 271: ... user on the PC or enable the Guest account HUBS AND NETWORK HEALTH LIGHT Some network hubs as opposed to switches or routers may reduce performance between your computer and the HP MediaSmart Server or the hub may prevent your computer from communicating with the server If this is a problem the network health indicator light on the front of the server will be off Replacing the hub with a switch m...

Page 272: ......

Page 273: ...ements Any computer capable of running the supported operating systems listed in the following table Operating Systems Supported Operating Systems Operating System Automatic Backup of Computers Running File Sharing for Computers Running Remote Access to Computers Running Linux X Mac OS X 10 5 or later X X Windows Vista Business 32 bit or 64 bit SP2 X X X Windows Vista Business N 32 bit or 64 bit E...

Page 274: ...r Hard Drive 25 MB free for software installation on client computers Other Client computer Requirements CD ROM drive for client computer installation DVD ROM drive for Server Recovery Server Specifications Server Specifications Specification HP MediaSmart Server EX490 HP MediaSmart Server EX495 Internal Drive Storage 1 0 TB 1 5 TB Processor Intel Celeron 450 Single Core Processor Intel Pentium Du...

Page 275: ...ion 100 Mbps to 1000 Mbps Gigabit Ethernet wired connection Home computers One or more computers running a supported operating system with a wired or wireless network connection Internet Connection Broadband connection such as DSL or cable required for remote access functionality Router An external Internet broadband router with 100 Mbps or faster Ethernet connection to the server for remote acces...

Page 276: ...eater Safari 3 0 and greater Mac only Environmental Temperature Operating 5 to 35 C 4 to 95 F Nonoperating 30 to 65 C 22 to 149 F Humidity no condensation allowed Operating 15 to 90 RH Nonoperating 5 to 95 RH Shock Nonoperating 85 G Vibration Operating 0 2 Grms Nonoperating 2 1 Grms Electrical and Power Electrical Ratings 100 240Vac 5 0A 50 60Hz Power Consumption HP MediaSmart Server EX490 270 ...

Page 277: ... CSA or CUL Europe LVD 73 23 EEC 93 68 EC IEC 60950 1 plus amendments EN60825 plus amendments REGULATORY STATEMENTS The HP MediaSmart Server complies to the following Federal Communications Commission Notice Modifications Cables Declaration of Conformity for Products Marked with the FCC Logo United States only California Perchlorate Material Notice Canadian Notice Avis Canadien WEEE Declaration RE...

Page 278: ...ent or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are...

Page 279: ...k battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada WEEE Dec...

Page 280: ... the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at http www hp com go reach European Union Regulatory Notice This product complies with the following EU Directives Low Voltage Directive 2006 95 EC EMC Directive 2004 108...

Page 281: ...customer express limited warranty rights from HP the manufacturer Please refer to HP s Web site for an extensive description of your limited warranty entitlements In addition you may also have other legal rights under applicable local law or special written agreement with HP HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL AND HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDIT...

Page 282: ...pliers or publishers may provide their own warranties directly to you HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period The Limited Warranty Period starts on the date of purchase or lease from HP or from the date HP completes installation Your dated sales or deliv...

Page 283: ...GE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE Exclusive Remedy TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW T...

Page 284: ... you may incur additional costs due to increased support resource requirements Listed below are the types of warranty support service that may be applicable to the HP Hardware Product you have purchased Customer Self Repair Warranty Service In countries regions where it is available your HP Limited Warranty may include a customer self repair warranty service If applicable HP will determine in its ...

Page 285: ...s a one 1 year HP Options Limited Warranty Period parts replacement warranty on any HP branded or Compaq branded options HP Options If your HP Options are installed in an HP Hardware Product HP may provide warranty service either for the HP Options Limited Warranty Period or the remaining Limited Warranty Period of the HP Hardware Product in which the HP Options are being installed whichever perio...

Page 286: ...d streamed to popular media devices such as xBox 360s and PS3s Plus you control how your videos are converted by selecting the device your video will be played on or specify the video settings yourself Take your videos with you The HP MediaSmart Server creates a mobile version of your videos that you can download and play on your iPod iPhone PlayStation Portable PSP Zune and other popular mobile d...

Page 287: ...Product Information 281 ...

Page 288: ......

Page 289: ...ws Vista Windows NT Zune and Xbox are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Celeron and Pentium are registered trademarks of Intel Corporation in the U S and other countries PlayStation3 and PSP3 are trademarks of Sony Corporation registered in the U S and or other countries Amazon AmazonS3 and other Amazon com graphics logos page hea...

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Page 306: ...ERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE In Charts Modified version of mc drawWedge prototype by Ric Ewing ric formequalsfunction com version 1 3 6 12 2002 Thanks to Robert Penner Eric Mueller and Michael Hurwicz for their contributions Source http www adobe com devnet flash articles adv_draw_methods html code is free to use as you...

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Page 308: ...inal Code or portions thereof with or without Modifications and or as part of a Larger Work and b under Patents Claims infringed by the making using or selling of Original Code to make have made use practice sell and offer for sale and or otherwise dispose of the Original Code or portions thereof c the licenses granted in this Section 2 1 a and b are effective on the date Initial Developer first d...

Page 309: ...m to anyone to whom you made an Executable version available and if made available via Electronic Distribution Mechanism must remain available for at least twelve 12 months after the date it initially became available or at least six 6 months after a subsequent version of that particular Modification has been made available to such recipients You are responsible for ensuring that the Source Code v...

Page 310: ... Versions You may distribute Covered Code in Executable form only if the requirements of Sections 3 1 3 2 3 3 3 4 and 3 5 have been met for that Covered Code and if You include a notice stating that the Source Code version of the Covered Code is available under the terms of this License including a description of how and where You have fulfilled the obligations of Section 3 2 The notice must be co...

Page 311: ...lla MOZILLAPL MOZPL Netscape MPL NPL or any confusingly similar phrase do not appear in your license except to note that your license differs from this License and b otherwise make it clear that Your version of the license contains terms which differ from the Mozilla Public License and Netscape Public License Filling in the name of the Initial Developer Original Code or Contributor in the notice d...

Page 312: ...or 2 2 shall be taken into account in determining the amount or value of any payment or license 8 4 In the event of termination under Sections 8 1 or 8 2 above all end user license agreements excluding distributors and resellers which have been validly granted by You or any distributor hereunder prior to termination shall survive termination 9 Limitation of liability Under no circumstances and und...

Page 313: ...icense The contents of this file are subject to the Mozilla Public License Version 1 1 the License you may not use this file except in compliance with the License You may obtain a copy of the License at http www mozilla org MPL Software distributed under the License is distributed on an AS IS basis WITHOUT WARRANTY OF ANY KIND either express or implied See the License for the specific language gov...

Page 314: ...OLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SER...

Page 315: ...3 Fax 27 0 12 841 4720 Email kferguson at csir co za Seminars 30 September 2007 IEEE students seminar at UCT 13 March 2008 Seminar at UKZN 14 May 2008 Guest lecture on Video Coding at University of Pretoria Papers Papers will be available here once complete Downloads A part of the objective of the Real Time Video Coding group is to utilise open source frameworks and to contribute to the open sourc...

Page 316: ...n compiled into a static library which the user can reference in the project Filter Source Code The download also contains the source code for the above mentioned scaling cropping and color conversion filters Image Utilities The ImageUtils folder contains source code for various image processing such as cropping scaling etc These files have been compiled into a static library which is also referen...

Page 317: ...researcher profile series Streamlining delivery of internet video broadcasting DST Innovation Fund investment boosts collaborative research on real time video broadcasting project Innovation Fund investment boosts collaborative research on real time video broadcasting project ...

Page 318: ......

Page 319: ...utomatically assigns IP addresses to network devices the assigned address can change over time Also see IP address Protocol and Static IP Address Digital Living Network Alliance A set of standards that includes UPnP A V for sharing media between devices PVConnect is DLNA compliant Windows Media Connect is not This compliance allows PVConnect to work with more DMRs digital rights management Technol...

Page 320: ...nts to share Internet access over a single IP address Additionally NAT acts like a firewall because the computers and other devices including the server on the network are given IP address that are non routable non internet addresses This masks the real IP addresses of your network components and keeps them from being seen outside the home Also see IP address P partition A logical division of a ph...

Page 321: ...ce such as a computer on a network to be its permanent IP address Also see IP address and DHCP strong password A strong password must be at least 7 characters long and must fulfill three of the following four character criteria uppercase characters lowercase characters numbers and symbols such as and so on Also see password hint Sub folders A folder within a folder or a shared folder Subnet Mask I...

Page 322: ...ion devices together to form a wireless network A WAP often connects to a wired network and can relay data between wireless devices and wired devices Web browser An application used to access information on networks on the internet and in help systems Common web browsers include Internet Explorer Netscape and Firefox WEP Wired Equivalent Privacy a protocol that encrypts data on a wireless system f...

Page 323: ...132 Automatic Windows Updates 20 Available Port 242 AVI 89 125 132 143 B Backup 60 205 HP MediaSmart Server 60 205 Performing 60 205 Backup Disk Size 60 205 Backup Disk Status 60 205 Bar Pulsating Aqua White 258 Before Media Collector 89 BIOS 86 Bmp 125 132 172 193 Bonjour Computers 32 Browse button 39 80 select 39 80 BSD License 308 C Check 39 80 Updates 39 80 Checkboxes 172 193 using 172 193 Cho...

Page 324: ...Defaults 89 Digital Media Adapter 86 114 116 125 132 155 263 stream 125 132 Digital Media Player 125 155 263 Digital Media Receiver 125 155 158 263 Digital Media Server 125 DIVX 89 112 125 DLNA 125 DMA 7 86 114 116 125 132 153 155 263 DMP 125 155 263 DMR7 77 86 114 116 125 132 153 155 263 Domain Name System 242 DRM 112 116 Duplicate Songs 154 157 DV 132 DVD 112 116 DVR 89 132 Dvr ms 125 Dynamic Ho...

Page 325: ...P MediaSmart Server 5 7 9 28 39 80 86 89 125 132 244 263 accesses 39 80 Connect 7 Install 28 installing 9 244 locating 9 244 HP MediaSmart Server Control Center 60 205 HP MediaSmart Server Requirements 132 HP MediaSmart Server Settings 84 86 HP MediaSmart Server Software Installation Disc 9 244 HP MediaSmart Server Software Update 39 80 HP Photo Publisher 164 177 186 197 HP Photo Publisher Home 16...

Page 326: ... 172 193 L Launch Time Machine 60 205 LC 132 Learn 9 244 Lights 3 Link 39 80 uninstall 39 80 Locating 9 244 HP MediaSmart Server 9 244 Log 132 LPCM 125 M M1v 125 M2TS 89 M3u 89 125 M4a 89 125 132 154 M4v 89 125 132 Mac 32 60 205 Mac Backup 60 205 Mac Client Version Number 51 Mac Features 20 install 20 Mac Folder 60 205 create 60 205 Manage Network Connections 241 Manually Check 39 80 Updates 39 80...

Page 327: ...94 Music Duplication 89 Music Formats 125 Music Organization 94 Music Source 94 N Naming 20 HP MediaSmart Server 20 NET 2 0 20 Netscape 132 267 Network Connection Issues 235 Network Connection Light Blinking Aqua White 263 Network Connection Light Off 262 Network Health 239 Network Health Light 9 244 265 Network NetBIOS Properties 241 Check 241 Network Places 76 Add Shared Folders 76 Network Requi...

Page 328: ...258 Product Specifications 267 Progress bar 143 PureMVC 307 PVConnect 77 125 128 PVConnect Features 125 158 PVConnect File Formats 158 R Readme 279 Regulatory Statements 271 Remote Access 86 116 Remote Media Streaming 154 Remote Streaming 154 Remote video 112 Removing 224 External USB Drive 224 Removing Drives 229 Replacing 230 System Drive 230 Rollback 39 80 HP Software Click 39 80 Rolling Back M...

Page 329: ...79 Sleep Time 79 Slideshow 188 Slideshow View 188 Smithfamily HPhome com 132 Snapfish 172 193 Snapfish Logon 170 Software firewalls 9 244 Software Installation Disc 20 Use 20 Song Selection 131 Static IP Address 7 Stop Sharing 129 TwonkyMedia 129 Stream DRM Content 131 Streaming 7 125 131 132 Digital Media Adapter 7 125 132 iTunes 131 Support Tab 86 Supported File Formats 89 155 Supported Operatin...

Page 330: ... Using 244 Use 39 80 HP MediaSmart 39 80 Used 132 access information 132 User account 32 67 86 112 113 User s Guide 86 User s Guide on iTunes 131 V Vdr 125 Version 39 80 Version Numbers 51 Video codec 112 116 Video Collection Status 97 Video Conversion Fails 115 Video Converter 112 116 Video File Types 132 Video files 77 Video Formats 125 132 Video Resolution 116 Video streaming 116 Videos 132 143...

Page 331: ...Windows Homer Server 132 Windows Media Connect 77 125 154 158 Windows Media Connect File Compatibility 125 Windows Media DRM 131 Windows Media Player 94 Windows Server Console 89 Wired Equivalent Privacy 7 Wireless Network Connection 240 267 Wireless Support 7 Wma 89 125 132 WM DRM 10 Licensed Technology 275 WMV 89 125 132 Wpl 89 125 X Xbox 360 7 Xvid 112 125 Y Yahoo ASTRA Components 299 Your Fire...

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