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Troubleshooting
Running Diagnostics
You can find out if the dome can "find home" or whether there is a pan or tilt
homing error. You can also find out if the power being supplied to the dome is
adequate.
To find home:
1.
From the OSD main menu, press
4
to select
Diagnostic Options
.
2.
Press
4
to select
Operational Diagnostics
.
3.
Press
3
to select
Run Diagnostics
.
4.
Press
1
to select
Find Home
.
The dome will begin "finding home." Once the "home" (index) position is
found, the message "
Home Found...
" appears.
To check the supply voltage:
1.
From the OSD main menu, press
4
to select
Diagnostic Options
.
2.
Press
4
to select
Operational Diagnostics
.
3.
Press
3
to select
Run Diagnostics
.
4.
Press
2
to select
Check Supply Voltage
.
The status of each power supply (3.3 volts for the printed circuit boards,
15 volts for the camera) will show as PASS or FAIL.
Displaying Firmware Details
You can view the details of the firmware currently installed on the dome.
To display the firmware information:
1.
Click the
Live View
tab.
2.
In the
PTZ Settings
panel, in the
Preset Details
box, type
75
, and then
click
Goto
.
3.
Using the PTZ controls, enter the 4-digit PIN (default =
1000
), and then
click
Iris Open
.
4.
Using the down arrow on the PTZ controls, select
5 Firmware Info
, and
then click
Iris Open
.
Summary of Contents for EQUIP Series
Page 6: ...vi ...
Page 10: ...x ...
Page 12: ...xii Figures ...
Page 14: ...xiv Tables ...
Page 18: ...xviii ...
Page 56: ...36 Preparing to Configure the Dome ...
Page 120: ...100 Configuring Video ...
Page 130: ...110 System Administration and Equipment Handling ...
Page 147: ......