●
Troubleshooting guide 10-1
Phenomenon
Check
Solution
The power does not turn
ON at the press of the Start
switch.
●
Check that the main power switch is
turned ON.
●
Turn ON the main power switch.
●
Check that the power plug is properly
connected to a power outlet.
●
Check that electrical power is supplied
to the employed power outlet.
●
Turn OFF the main power switch.
Ensure that power is supplied to
the power outlet, and then
connect the power plug to the
power outlet.
●
Check that Status indicator lamp is not
on when Start switch is pressed.
●
Check that Start switch is pressed for
about 2 seconds.
●
Ensure that Status indicator lamp
is off when pressing the Start
switch.
●
Ensure that Start switch is pressed
for about 2 seconds.
Pressing a key does not
invoke its predefined
operation.
Or the key is not accepted.
●
See “7.4 Touch Screen Coordinate correction”.
The calendar time is not
correctly printed.
●
Check that "clock stop" is not selected
from the date/time setup screen.
See “6.2 Set the Date and Time”.
●
Select the "same as current time"
option.
See “6.2 Set the Date and Time”.
The printer does not
become ready for
printing when Start up is
pressed.
●
Check for an ink stream ejection from
the nozzle.
●
Check whether the ejected ink stream
enters the gutter hole.
●
Stop the ink ejection sequence
by pressing the Shut down .
●
See the Technical Manual “6.4
How to correct ink stream bend-
ing and nozzle clogging”, and
correct the problem.
●
Check if the print head are dirty.
●
See “1.3 Print head cleaning”,
and perform the operation.
“Print overlap fault”
occurs frequently.
See “9. When Warning or Fault was generated”.
A fault message is
displayed.
Residual image of
characters, etc. remains on
the screen.
-
●
Because of the characteristics of
the liquid crystal panel, when the
same pattern is displayed for a
long time, a residual image of the
pattern may remain. However, the
residual image will disappear with
the passage of time.
10. TROUBLESHOOTING GUIDE
If the printer does not start up normally, perform the following checks before deciding the printer is malfunctioning.
●
If the above remedies do not restore the printer to normal, stop using
the printer, disconnect the power plug from the power outlet, and
contact your Hitachi distributor.
CAUTION
■
Report the following to your local source or service company:
1. TYPE-FORM (model number) IJ printer (Model RX2- )
2. SER. No. (serial number) RX2
3. Failure description In detail
4. Organization name (department and section names included), name of person in charge, and
telephone number.
* The model number and serial number are marked on the nameplate that is attached to the
right-hand side of the printer.
