Hitachi CP-AW3019WN Operating Manual Download

Page: 141 / 142

141

Phenomenon

Cases not involving a machine defect

Reference

page

The interactive

pen stops

working.

The interactive pen may stop working when plugging

in the USB cable or booting up a computer on which

Starboard Software has been installed.

・

Connect the projector after the computer starts up, making

sure the system is ready to use.

・

If you got the message dialog showing "Projector is not

connected" after "Check Connection" command through the

Starboard Software menu, and the interactive pen still does

not work, turn the projector power off and try again from the

beginning.

The interactive

pen or system

does not work

properly or

intermittently

works.

This may be due to exhaustion of the battery of the pen.

Replace the battery with new one. Use only the specified

and perfect battery. When putting it in, be careful not to

make a mistake in polarity.

This may be due to poor contact of the battery in the

pen.

Remove the battery and load it again. Use only the specified

and perfect battery. When putting it in, be careful not to

make a mistake in polarity.

There may be obstacles in between the interactive pen

and sensors on the projector.

・

Remove all things between the pen and sensors.

・

The way of you hold the pen or your position may affect

the system. Hold the pen as perpendicular to the interactive

surface as possible and be careful not to block the path

from the pen to the sensors.

The mouse

cursor or

drawing image

does not match

with the actual

pen tip point.

It is recommended to keep the room temperature between

16°C and 35°C when using the interactive function.

–

Calibrate again to optimize the interactive system.

The LiveViewer

Software and

Starboard

Software may

work at the

same time.

The LiveViewer may not display the annotations that

are made by Starboard Software.

Use the latest LiveViewer software to support Starboard

software annotation.

Meantime, please use Starboard software on

COMPUTER

HDMI

inputs.

Troubleshooting

Phenomena that may be easy to be mistaken for machine defects (continued)

Summary of Contents for CP-AW3019WN

Page 1: ...ibly result in personal injury or even death due to incorrect handling This symbol indicates information that if ignored could possibly result in personal injury or physical damage due to incorrect handling Please refer to the pages written following this symbol Mac is a registered trademark of Apple Inc Windows DirectX DirectDraw and Direct3D are registered trademarks of Microsoft Corporation in ...

Page 2: ...E menu 40 Aspect Over scan V position H position H phase H size Auto adjust execute INPUT menu 43 Progressive Video nr Color space Video format Hdmi format Hdmi range Computer in Frame lock Resolution SETUP menu 47 D zoom D shift Pict posit h Keystone Keystone Perfect fit Auto eco mode Eco mode Installation Standby mode Monitor out AUDIO menu 53 Volume Speaker Audio source Mic level Mic volume SCR...

Page 3: ...tenance frequency ü The HDMI port can support various image equipment which have digital interface to get clearer pictures on a screen ü This projector can be controlled and monitored via LAN connection Furthermore you can use the designated USB wireless adapter optional to establish wireless LAN connection ü This projector s network supports the PJLinkTM standard ü The Interactive Pen included wi...

Page 4: ...se since it is too hot Be careful not to pinch your finger with the lens door to prevent an injury Never look into the projection lens or mirror while the projection lamp lights since the projection lamp ray may cause a trouble on your eyes Do not use the security bar and slot to prevent the projector from falling down since it is not designed for it WARNING Maintain normal ventilation to prevent ...

Page 5: ... the input source 7 MENU buttons when no menu is displayed 32 or Cursor buttons when a menu is displayed 32 The buttons on the projector work only as the cursor buttons while the template is displayed 59 Ports 9 14 1 USB TYPE A port x2 2 LAN port 3 HDMI port 4 USB TYPE B port 5 MIC port 6 AUDIO IN1 port 7 AUDIO IN2 port 8 AUDIO IN3 L R ports 9 AUDIO OUT L R ports 10 COMPUTER IN1 port 11 COMPUTER I...

Page 6: ...on 28 21 FOCUS button 28 22 D ZOOM button 27 23 D ZOOM button 27 24 POSITION button 29 33 25 MENU button 32 33 26 cursor buttons 32 27 ENTER button 32 33 28 ESC button 32 29 RESET button 32 30 Battery cover 18 Interactive pen 1 Pen tip 20 2 SIDE BUTTON No 0 button 98 3 SIDE BUTTON No 1 button 98 4 Battery cover 20 1 2 3 4 Interactive Pen is henceforth denoted as pen NOTE Back of the remote control...

Page 7: ...us as necessary Since the projector features an ultra short throw be aware that it is required to select a screen carefully to have better performance A soft screen such as a pull down screen may cause serious distortion of a projected image A hard screen such as a board screen is recommended for use with this projector A high gain screen such as a bead screen that has narrow viewing angle is not ...

Page 8: ...ction of the projector Do not place the projector in a bathroom or the outdoors Do not place anything containing liquid near the projector Do not place the projector where any oils such as cooking or machine oil are used Use only the mounting accessories the manufacturer specified and leave installing and removing the projector with the mounting accessories to the service personnel Read and keep t...

Page 9: ...ries Route a cable so that it is neither stepped on nor pinched out WARNING Do not turn on or off the projector while connected to a device in operation unless that is directed in the manual of the device Otherwise it may cause malfunction in the device or projector Be careful not to mistakenly connect a connector to a wrong port Otherwise it may cause malfunction in the device or projector When c...

Page 10: ...mote control as a simple mouse and keyboard of the computer or use the Interactive Function 19 62 Setting up Plug and Play is a system composed of a computer its operating system and peripheral equipment i e display devices This projector is VESA DDC 2B compatible Plug and Play can be used by connecting this projector to a computer that is VESA DDC display data channel compatible Take advantage of...

Page 11: ...t signal and the projector panel are identical If you connect this projector and a notebook computer you need output the display to an external monitor or output simultaneously to the internal display and an external monitor Consult the computer s manual for the setting Depending on the input signal the automatic adjustment function of this projector may take some time and not function correctly N...

Page 12: ...vel audio signal to the MIC port In the normal mode the volume of the microphone can be adjusted separately from the volume of the projector using the menu 54 In the standby mode the volume of the microphone is adjustable with the VOLUME buttons on the remote control in synchronization with the volume of the projector 24 Even when the sound of projector is set to mute mode by the AUDIO SOURCE func...

Page 13: ...wireless adapter that is sold as an option is required to use the wireless network function of this projector Before removing the USB storage device from the port of the projector be sure to use the REMOVE USB function on the thumbnail screen to secure your data 103 Do not use any extension cable or device when connecting the adapter to the projector Before you insert or pull out the USB wireless ...

Page 14: ...0 Audio signal Format Linear PCM Sampling frequency 48kHz 44 1kHz 32kHz This projector can be connected with another equipment that has HDMITM connector but with some equipment the projector may not work properly something like no video Be sure to use an HDMITM cable that has the HDMITM logo Use a Category 2 certified HDMITM cable to input 1080p 50 60 signal to the projector When the projector is ...

Page 15: ...cord into an outlet whose voltage is matched to the power cord The power outlet should be close to the projector and easily accessible Remove the power cord for complete separation Do not distribute the power supply to multiple devices Doing so may overload the outlet and connectors loosen the connection or result in fire electric shock or other accidents Keep the sensor cover away from children a...

Page 16: ...l of the security tool Do not use the security bar and slot to prevent the projector from falling down since it is not designed for it WARNING Do not place anti theft chain or wire near the exhaust vents It may become too hot CAUTION The security bar and slot is not comprehensive theft prevention measures It is intended to be used as supplemental theft prevention measure NOTE Security bar Security...

Page 17: ...le cover 3 Insert the three knobs on the cable cover into the three holes on the projector as shown in the figure Pass the cables through the holes on the bottom of the cable cover 1 2 3 1 2 3 3 2 1 knobs Setting up Be careful not to pinch the cables in the cable cover to prevent damage to the cables Use the cable cover that is supplied with the projector Do not attempt any modifications to the ca...

Page 18: ...ironment Be sure to use only the batteries specified Do not use batteries of different types at the same time Do not mix a new battery with used one Make sure the plus and minus terminals are correctly aligned when loading a battery Keep a battery away from children and pets Do not recharge short circuit solder or disassemble a battery Do not place a battery in a fire or water Keep batteries in a ...

Page 19: ...e the built in pointing device may have priority to this function Windows XP SP3 or higher is required for this function And also this function may not work depending on the computer s configurations and mouse drivers This function can work with the computer which can operate general USB mouse or keyboard You cannot do things like press two buttons at once for instance pressing two buttons at the ...

Page 20: ... result in fire injury and or pollution of the surrounding environment Be sure to use only the batteries specified Do not hold a battery with tweezers or the like Make sure the plus and minus terminals are correctly aligned when loading a battery Keep a battery away from children and pets Do not recharge short circuit solder or disassemble a battery Do not place a battery in a fire or water Keep b...

Page 21: ...DOC CAMERA KEYSTONE ASPECT SEARCH BLANK MUTE MY BUTTON POSITION 1 2 ESC ENTER MENU RESET COMPUTER MY SOURCE AUTO MAGNIFY PAGE UP VOLUME DOWN ON OFF 㧗 FREEZE STANDBY ON button POWER indicator continued on next page To display the picture select an input signal according to the section Selecting an input signal 24 The INITIAL SETTING Menu will be displayed by factory default upon startup Once the IN...

Page 22: ...oor open as shown in the figure on the right It could cause malfunction or injury Tabletop use must be setup with the designated optional accessories Do not stand under the projector mounted on the wall or ceiling when its lens door is opening or closing Moreover do not look at the mirror when the lens door is opening or closing Never touch a lens door or mirror If the mirror is broken the project...

Page 23: ...ill go off and the POWER indicator will begin blinking in orange The lens door will close right after the lamp goes off However to maintain better picture quality the lens door will close after the lamp has been cooled down when the projector is installed upside down such as in ceiling mount installation Then POWER indicator will stop blinking and light in steady orange when the lamp cooling is co...

Page 24: ...estore the sound press the MUTE VOLUME or VOLUME button Even if you do not do anything the dialog will automatically disappear after about ten seconds Temporarily muting the sound When is selected for current picture input port the sound is always muted Please see AUDIO SOURCE item of AUDIO menu 53 C C Closed Caption is automatically activated when sound is muted and an input signal containing C C...

Page 25: ...O SEARCH item in OPTION menu the projector will keep checking every port sequentially till an input signal is detected 61 If COMPUTER button is pressed when VIDEO S VIDEO or HDMI port is selected the projector will check COMPUTER IN1 port first It may take several seconds to project the images from the USB TYPE B port 1 Press the MY SOURCE DOC CAMERA button on the remote control The input signal w...

Page 26: ...operation Searching an input signal While ON is selected for AUTO SEARCH item in OPTION menu 61 the projector will keep checking the ports in above order repeatedly till an input signal is detected It may take several seconds to project the images from the USB TYPE B port For a computer signal NORMAL 4 3 16 9 16 10 NATIVE For a video signal s video signal or component video signal 4 3 16 9 16 10 1...

Page 27: ...uttons for about ten seconds until the dialog is disappeared If you want to expand a part of the image use the magnify function 30 Keep the spacers away from children and pets Be careful not to let them swallow the spacers If swallowed consult a physician immediately for emergency treatment WARNING The adjustment angle can be adjusted up to plus or minus 1 each of FRONT and REAR foot After the foo...

Page 28: ...deo signal a certain extra such as a line may appear outside a picture When this function is performed for a computer signal a black frame may be displayed on the edge of the screen depending on the PC model The items adjusted by this function may vary when the FINE or DISABLE is selected for the AUTO ADJUST item of the SERVICE item in the OPTION menu 66 For a component video signal The vertical p...

Page 29: ...appear on the screen to aid you in correcting the distortion Correcting the keystone distortions 2 Use the cursor buttons to select MANUAL or PERFECT FIT operation and press the button to perform the following 1 MANUAL displays a dialog for keystone correction Use the buttons to select KEYSTONE KEYSTONE then use the buttons for adjustment 2 PERFECT FIT displays a dialog for adjusting the shape of ...

Page 30: ...times 4 times 1 time For video signals s video signals component video signals or HDMITM Component signals 1 5 times 2 times 1 time While the triangles are displayed on the dialog use the cursor buttons to shift the magnifying area Press the MAGNIFY OFF button on the remote control to exit magnification The MAGNIFY dialog will automatically disappear in several seconds with no operation The dialog...

Page 31: ...the picture is frozen To exit the FREEZE mode and restore the screen to normal press the FREEZE button again Temporarily freezing the screen The projector automatically exits from the FREEZE mode when some control buttons are pressed If the projector continues projecting a still image for a long time the LCD panel might possibly be burned in Do not leave the projector in the FREEZE mode for too lo...

Page 32: ... of these menus are as follows In the EASY MENU continued on next page 1 Use the cursor buttons to select a menu If you want to change it to the EASY MENU select the EASY MENU The items in the menu appear on the right side 2 Press the cursor button or ENTER button to move the cursor to the right side Then use the cursor buttons to select an item to operate and press the cursor button or ENTER butt...

Page 33: ...T button on the remote control during the operation Note that some items ex LANGUAGE VOLUME cannot be reset In the ADVANCED MENU when you want to return to the previous display press the cursor button or ESC button on the remote control Indication in OSD On Screen Display The meanings of the general words on the OSD are as follows Indication Meaning EXIT Selecting this word finishes the OSD menu I...

Page 34: ...tion ratio Small ó Large See the D ZOOM item in the SETUP menu 47 The on screen menu might be displayed outside of the image display area depending on the adjustment value of the ASPECT D ZOOM KEYSTON and KEYSTONE Changing the values of ASPECT D ZOOM KEYSTONE and KEYSTONE may fix the symptom KEYSTONE Using the buttons corrects the vertical keystone distortion See the KEYSTONE item in SETUP menu 48...

Page 35: ...DE Using the buttons changes the eco mode setting See the ECO MODE item in SETUP menu 50 When the ambient temperature is around 35 to 40 C the brightness of lamp is reduced automatically INSTALLATION Pressing the button displays the INSTALLATION dialog See the INSTALLATION item in SETUP menu 51 RESET Performing this item resets all of the EASY MENU items except the FILTER TIME and LANGUAGE A dialo...

Page 36: ...menu INTERACTIVE menu Item Description INTERACTIVE Executing this item starts or cancels calibration of the position of the pen For more details refer to the manual for the StarBoard Software in the bundled DVD ROM 99 ...

Page 37: ...nge the brightness of particular tones Choose an item using the buttons and adjust the level using the buttons You can display a test pattern for checking the effect of your adjustment by pressing the ENTER button Each time you press the ENTER button the pattern changes as below No pattern ð Gray scale of 9 steps Ramp Gray scale of 15 steps The eight equalizing bars correspond to eight tone levels...

Page 38: ...tern ð Gray scale of 9 steps Ramp Gray scale of 15 steps Lines or other noise might appear on the screen when this function is operated but it is not a malfunction COLOR Using the buttons adjusts the strength of whole color Weak ó Strong This item can be selected only for a video s video and component video signal For an HDMITM signal this item can also be selected if either 1 or 2 applies 1 HDMI ...

Page 39: ... or ENTER button performs each function SAVE 1 ó SAVE 2 ó SAVE 3 ó SAVE 4 LOAD 4 óLOAD 3 ó LOAD 2 ó LOAD 1 SAVE 1 SAVE 2 SAVE 3 SAVE 4 Performing a SAVE function saves the current adjustment data into the memory linked in the number included in the function s name Remember that the current data being stored of a memory will be lost by saving new data into the memory LOAD 1 LOAD 2 LOAD 3 LOAD 4 Per...

Page 40: ...nal or component video signal 4 3 ó 16 9 ó 16 10 ó 14 9 ó NATIVE For an input signal from the LAN USB TYPE A or USB TYPE B port or if there is no signal 16 10 fixed The NORMAL mode keeps the original aspect ratio of the signal OVER SCAN Using the buttons adjusts the over scan ratio Small It magnifies picture ó Large It reduces picture This item can be selected only for a video s video and componen...

Page 41: ... set to 10 This function is unavailable for a signal from the LAN USB TYPE A USB TYPE B or HDMI port H POSITION Using the buttons adjusts the horizontal position Right ó Left Over adjusting the horizontal position may cause noise to appear on the screen If this occurs please reset the horizontal position to the default setting Pressing the RESET button when the H POSITION is selected will reset th...

Page 42: ...e that the application window is set to its maximum size prior to attempting to use this feature A dark picture may still be incorrectly adjusted Use a bright picture when adjusting For a video signal and s video signal The video format best suited for the respective input signal will be selected automatically This function is available only when the AUTO is selected for the VIDEO FORMAT item in t...

Page 43: ...for example jagged line of the picture for a quick moving object In such a case please select OFF even though the screen image may lose sharpness VIDEO NR Using the buttons switches the noise reduction mode HIGH ó MID ó LOW This function works only for a video signal s video signal compo nent video signal of 480i 60 or 576i 50 or 1080i 50 60 and an HDMITM signal of 480i 60 or 576i 50 or 1080i 50 6...

Page 44: ...ideo format for an input from the HDMI port AUTO ó VIDEO ó COMPUTER Feature AUTO automatically sets the optimum mode VIDEO sets the suitable mode for DVD signals COMPUTER sets the suitable mode for computer signals When the COMPUTER is selected or when the AUTO is selected and the projector recognizes that it receives computer signals the functions COLOR PICTURE menu TINT PICTURE menu and OVER SCA...

Page 45: ...n the AUTO mode the picture may be distorted with certain input signals In such a case remove the signal connector so that no signal is received and select the SYNC ON G OFF and then reconnect the signal FRAME LOCK Set the frame lock function on off for each port 1 Use the buttons to select the input ports 2 Use the buttons to turn the frame lock function on off ON ó OFF This item can be performed...

Page 46: ...To set a custom resolution use the buttons to select the CUSTOM and the RESOLUTION_CUSTOM box will be displayed Set the horizontal HORZ and vertical VERT resolutions using the buttons This function may not support all resolutions 5 Move the cursor to OK on screen and press the or ENTER button The message ARE YOU SURE YOU WISH TO CHANGE RESOLUTION appears To save the setting press the button The ho...

Page 47: ... Using the cursor buttons adjusts the magnification ratio Small ó Large The on screen menu might be displayed outside of the image display area depending on the adjustment value of the ASPECT D ZOOM KEYSTONE and KEYSTONE Changing the values of ASPECT D ZOOM KEYSTONE and KEYSTONE may fix the symptom D SHIFT Using the cursor buttons adjusts the picture position The D SHIFT adjustment values are not ...

Page 48: ...SCAN FREQ The BLANK or TEMPLATE function is selected KEYSTONE Using the buttons corrects the vertical keystone distortion Shrink the bottom of the image ó Shrink the top of the image The adjustable range of this function will vary among inputs For some input this function may not work well This function will be unavailable when the TRANSITION DETECTOR is on 89 or the PERFECT FIT 49 is adjusted KEY...

Page 49: ...the ENTER or INPUT button 4 This projector is equipped with a memory feature for PERFECT FIT adjustment Up to 3 sets of adjustments can be stored SAVE To store the current PERFECT FIT adjustment select one of the SAVE icons numbered 1 to 3 number of the memory with the buttons and press the ENTER or INPUT button Remember that the current data being stored of a memory will be lost by saving new dat...

Page 50: ...layed for tens of seconds when the projector starts with this function activated ECO MODE Using the buttons switches the ECO MODE NORMAL ó ECO ó INTELLIGENT ECO ó SAVER When the ECO is selected acoustic noise and screen brightness are reduced When INTELLIGENT ECO is selected the brightness of the lamp changes according to the level of the input signal The lamp becomes brighter when the input signa...

Page 51: ... the RS 232C communication control except to turn the projector on and the network function are disabled while the projector is in the standby mode If the COMMUNICATION TYPE in the COMMUNICATION menu is set to NETWORK BRIDGE all of the RS 232C commands are disabled 69 When SAVING is selected STANDBY setting of AUDIO SOURCE 53 is invalid no signal is output from AUDIO OUT port and no sound from a b...

Page 52: ... is output to MONITOR OUT port 1 Choose a picture input port using buttons Choose STANDBY to select the picture output in the standby mode 2 Select one of the COMPUTER IN ports using buttons Select OFF to disable the MONITOR OUT port for the input port or standby mode chosen in the step 1 You cannot select COMPUTER IN1 in step 1 and COMPUTER IN2 in step 2 and vice versa ...

Page 53: ...KER is set to OFF 1 Choose a picture input port using the buttons Choose STANDBY to select the sound output in the standby mode 2 Select an audio input port or the mute icon using the buttons The icons indicate the following No 1 AUDIO IN1 port No 2 AUDIO IN2 port No 3 AUDIO IN3 port No 4 LAN port No 5 USB TYPE A port No 6 USB TYPE B port No 7 HDMI port mutes the sound Audio input from port nos 4 ...

Page 54: ...the input level to match that of the microphone connected to the MIC port HIGH ó LOW HIGH for a microphone with an amplifier LOW for a microphone without an amplifier MIC VOLUME Using the buttons adjusts the volume of the microphone connected to the MIC port Low ó High ...

Page 55: ...ches the mode for the blank screen The blank screen is a screen for the temporarily blanking feature 31 It is displayed by pressing the BLANK button on the remote control MyScreen ó ORIGINAL ó BLUE ó WHITE ó BLACK MyScreen Screen can be registered by the MyScreen item 56 ORIGINAL Screen preset as the standard screen BLUE WHITE BLACK Plain screens in each color To avoid remaining as an afterimage t...

Page 56: ...Display the image you want to capture before executing the following procedure Selecting this item displays a dialog titled MyScreen It will ask you if you start capturing an image from the current screen Please wait for the target image to be displayed and press the ENTER or INPUT button to start registration To restore the screen and return to the previous dialog press the RESET button on the re...

Page 57: ... for the input Detecting while an input signal is detected AUTO ECO MODE while starting up with AUTO ECO MODE The indication of the input signal displayed by changing The indication of the aspect ratio displayed by changing The indication of the PICTURE MODE displayed by changing The indication of the ACTIVE IRIS displayed by changing The indication of the MY MEMORY displayed by changing The indic...

Page 58: ...blank until a name is specified 3 Select an icon you would like to assign to the port in the SOURCE NAME dialog The name assigned to the port will also be automatically switched according to your icon selection Press the ENTER or INPUT button to determine your icon selection 4 Select a number you would like to assign to the port along with the icon You can select the number either from blank no nu...

Page 59: ...e procedure as described at the item 6 above 8 To finish entering text move the cursor to the OK on screen and press the ENTER or INPUT button To revert to the previous name without saving changes move the cursor to the CANCEL on screen and press the ENTER or INPUT button TEMPLATE Using the cursor buttons switches the mode for the template screen Press the cursor or the ENTER button to display the...

Page 60: ...The caption is not displayed when the OSD menu is active The Closed Caption is the function to display the dialogue narration and or sound effects of a television program or other video sources The Closed Caption availability is depending upon broadcaster and or content MODE Select Closed Caption MODE setting from following options using buttons CAPTIONS ó TEXT CAPTIONS Display Closed Caption TEXT...

Page 61: ...op searching and display the image COMPUTER IN1 COMPUTER IN2 LAN USB TYPE A VIDEO ï S VIDEO ï HDMIï USB TYPE B It may take several seconds to project the images from the USB TYPE B port DIRECT POWER ON Using the buttons turns on off the DIRECT POWER ON function ON OFF When set to the ON the lamp in projector will be automatically turned on without the usual procedure 21 only when the projector is ...

Page 62: ...se refer to the section Turning off the power 23 USB TYPE B Using the buttons selects the function of USB TYPE B port To use this function you need to connect the USB TYPE B port of the projector and the type A USB port of a computer MOUSE USB DISPLAY MOUSE The accessory remote control works as the simple mouse and keyboard of the computer USB DISPLAY The port works as an input port that receives ...

Page 63: ...ut the lamp For the lamp replacement see the section Replacing the lamp 119 FILTER TIME The filter time is the usage time of the air filter counted after the last resetting It is shown in the OPTION menu Pressing the RESET button on the remote control or the button of the projector displays a dialog To reset the filter time select the OK using the button CANCEL OK Please reset the filter time only...

Page 64: ...nd starts a Slideshow MY IMAGE Displays the MY IMAGE menu 83 MESSENGER Turns the messenger text displayed on the screen on off Messenger Function in the User s Manual Network Guide When there is no transferred text data to display the message NO MESSENGER DATA appears CALIBRATE Starts or cancels calibration of the position of the pen For more details refer to the manual for the StarBoard Software ...

Page 65: ...magnification ratio D SHIFT Turns the D SHIFT mode on off When the D SHIFT mode is on use the cursor buttons to move the magnifying area RESOLUTION Turns on off the RESOLUTION dialog 46 MIC VOLUME Turns on off the MIC VOLUME dialog 54 ECO MODE Changes the ECO MODE 50 SAVER MODE Turns on off the SAVER MODE 50 MY SOURCE Using buttons selects the picture input port to be selected with pressing the MY...

Page 66: ...c the automatic adjustment may not work correctly In such a case please choose DISABLE to disable the automatic adjustment and make adjustment manually GHOST Adjust the settings using the buttons to eliminate ghosting FILTER MESSAGE Use the button to set the timer for notifying by the message when to replace the filter unit 100h ó ó 5000h ó OFF After choosing an item except OFF the message REMINDE...

Page 67: ...low impact to the lens door as it incorporates a mirror Keep the projector out of the reach of children Never touch a lens door or mirror If the mirror is broken the projected image will be distorted Close the lens door and contact your dealer When the LENS DOOR LOCK is set to ON and the lens door is not open completely for some reason the image may shift or have keystone distortion In that case u...

Page 68: ...ION Selecting this item displays COMMUNICATION menu In this menu you can configure the serial communication settings of the projector using the CONTROL port Select an item using the cursor buttons Then pressing the button opens the submenu for the setting item you selected Or pressing the button instead of the button makes the menu back to the previous one without changing the setup Each submenu c...

Page 69: ...INGS Select the serial communication condition for the CONTROL port BAUD RATE 4800bps ó 9600bps ó 19200bps ó 38400bps PARITY NONE ó ODD ó EVEN The BAUD RATE is fixed to 19200bps and PARITY is fixed NONE when the COMMUNICATION TYPE is set to OFF above TRANSMISSION METHOD Select the transmission method for communication by the NETWORK BRIDGE from the CONTROL port HALF DUPLEX ó FULL DUPLEX HALF DUPLE...

Page 70: ... device that the projector sends data to While waiting the response the projector does not send out any data from the CONTROL port This menu is available only when the NETWORK BRIDGE is selected for the COMMUNICATION TYPE and the HALF DUPLEX is selected for the TRANSMISSION METHOD 69 OFF is selected as the default setting CLONING The setttings of the projector can be coppied via USB memory SAVE Sa...

Page 71: ... POWER orange TEMP LAMP will remain on After the loading process the three indicators POWER orange TEMP LAMP will turn off Then you can remove the USB storage device If the loading fails the three indicators POWER orange TEMP LAMP will blink at the same time CLONING is invalid with the following conditions CLONING LOCK is turned ON With this condition the three indicators POWER orange TEMP LAMP wi...

Page 72: ... MyScreen PASSWORD is turned ON the data of MyScreen cannot be loaded Setting the data Operating the SAVE function under CLONING will name the file as pj_data bin into the USB memory Please do not attempt to change the file name or the folder structure If a file with the same name already exists it will be overwritten by operating the SAVE function Loading function Please note that saved data from...

Page 73: ...ing this item displays a dialog titled INPUT_INFORMATION It shows the information about the current input The FRAME LOCK message on the dialog means the frame lock function is working This item can t be selected for no signal and sync out When the MY TEXT DISPLAY is set to ON the MY TEXT is displayed together with the input information in the INPUT_ INFORMATION box 91 FACTORY RESET Selecting OK us...

Page 74: ...designated USB wireless adapter that is sold as an option is required Do not use any extension cable or device when connecting the adapter to the projector The projector does not allow both wireless and wired LAN to be connected to the same network Do not set the same network address for both wireless and wired LAN If you are not utilizing SNTP Date Time Settings in the Network Guide then you must...

Page 75: ...orm the item MODE Use the buttons to select the mode of the network communication system Select according to the settings of your computer AD HOC INFRASTRUCTURE To save the setting press the button When ADHOC is selected IEEE802 11 n cannot be used If ADHOC is set to MODE while one of WPA PSK or WPA2 PSK is selected in ENCRYPTION the ENCRYPTION 77 setting switches to OFF automatically continued on...

Page 76: ...work The IP ADDRESS 0 0 0 0 is prohibited SUBNET MASK Use the buttons to enter the same SUBNET MASK used by your computer This function can only be used when DHCP is set to OFF The SUBNET MASK 0 0 0 0 is prohibited DEFAULT GATEWAY Use the buttons to enter the DEFAULT GATEWAY a node on a computer network that serves as an access point to another network address This function can only be used when D...

Page 77: ...t to ADHOC Select according to the settings of your computer The channels 1 to 11 are available To save the setting press the button The available channels would be various depending on a country In addition wireless network card might be required due to the standard This item can only be selected when MODE is set to ADHOC When MODE is set to INFRASTRUCTURE the channel is automatically selected EN...

Page 78: ...the and INPUT button at the same time Also if you move the cursor to DELETE or ALL CLEAR on screen and press the ENTER or INPUT button 1 character or all characters will be erased The SSID can be input up to 32 characters 2 To change an already inserted character press the button to move the cursor to one of the first 2 lines and use the buttons to move the cursor on the character to be changed Af...

Page 79: ...2 and SSID 78 field until you setup those items Only the first 16 characters of the PROJECTOR NAME IP ADDRESS SUBNET MASK and DEFAULT GATEWAY indicate 0 0 0 0 in the following condition 1 The USB wireless adapter is not inserted into the projector 2 DHCP is ON and the projector does not get address from DHCP server Nothing blank is shown in the CH and SPEED fields if the USB wireless adapter is no...

Page 80: ...SS Use the buttons to enter the IP ADDRESS This function can only be used when DHCP is set to OFF The IP ADDRESS is the number that identifies this projector on the network You cannot have two devices with the same IP ADDRESS on the same network The IP ADDRESS 0 0 0 0 is prohibited SUBNET MASK Use the buttons to enter the same SUBNET MASK used by your computer This function can only be used when D...

Page 81: ... overwritten with the same setting 77 The projector will override this setting and retrieve DATE AND TIME information from the Time server when SNTP is enabled Date Time Settings in the Network Guide This setting will be reset if the projector is turned off while STANDBY MODE in the SETUP menu is set to SAVING 51 or when the AC power is turned off WIRED INFORMATION Selecting this item displays the...

Page 82: ...r ALL CLEAR on screen and push the ENTER or INPUT button 1 character or all characters will be erased The PROJECTOR NAME can be input up to 64 characters 3 To change an already inserted character press the button to move the cursor to one of the first 3 lines and use the buttons to move the cursor on the character to be changed After pressing the ENTER or INPUT button the character is selected The...

Page 83: ...tch the image displayed Use the buttons To return to the menu Press the button on the remote control To erase the image displayed and its source file in the projector 1 Press the RESET button on the remote control while displaying an image to display the MY IMAGE DELETE menu 2 Press the button to perform to erase To stop erasing press the button AMX D D AMX Device Discovery Use the buttons to turn...

Page 84: ... this item to display a dialog Press button to choose OK in the dialog The Presenter mode is cancelled and a message is displayed indicating the result To make Presenter mode setting use LiveViewer For details refer to the manual for LiveViewer MULTI PC MODE If you set one or more computers to the Multi PC mode on LiveViewer and send their images to the projector you can select the display mode on...

Page 85: ...e display mode is changed to Multi PC mode regardless the setting on the computers For details refer to the manual for LiveViewer DISPLAY USER NAME Selecting this item displays the user name This function helps you identify from which computer the current image is sent You can set user names for each computer on LiveViewer For details refer to the manual for LiveViewer SERVICE Executing this item ...

Page 86: ... The ENTER PASSWORD box will be displayed 2 Use the buttons to enter the registered password The factory default password is as follows CP AW3019WN 4915 This password can be changed below Move the cursor to the right side of the ENTER PASSWORD box and press the button to display the SECURITY menu It is strongly recommended the factory default password to be changed as soon as possible If an incorr...

Page 87: ...urn to MyScreen PASSWORD on off menu When a password is set for MyScreen The MyScreen registration function and menu will be unavailable The MyScreen Lock menu will be unavailable The START UP setting will be locked on MyScreen and the menu will be unavailable Turning the MyScreen PASSWORD off will allow normal operation of these functions Please do not forget your MyScreen PASSWORD 2 Turning off ...

Page 88: ...in If an incorrect PIN code is input 3 times the projector will turn off Afterwards the projector will turn off every time an incorrect PIN code is input The projector will also turn off if there is no key input for about 5 minutes while the Enter PIN code box is displayed This function will activate only when the projector is started after AC power is turned off Please do not forget your PIN code...

Page 89: ...ght side of the NEW PASSWORD AGAIN box and press the button to display the NOTE NEW PASSWORD box for about 30 seconds please make note of the password during this time Pressing the ENTER button on the remote control or the button on the projector will return to the TRANSITION DETECTOR on off menu Please do not forget your TRANSITION DETECTOR password This function will activate only when the proje...

Page 90: ...ight side of the NEW PASSWORD AGAIN box and press button to display the NOTE NEW PASSWORD box for about 30 seconds then please make note of the password during this time Pressing the ENTER button on the remote control or button on the projector will return to the MY TEXT PASSWORD on off menu 2 Turning off the MY TEXT PASSWORD 2 1 Follow the procedure in 1 1 to display the MY TEXT PASSWORD on off m...

Page 91: ...ters To erase 1 character at one time press the RESET button or press the and INPUT button at the same time Also if you move the cursor to DELETE or ALL CLEAR on screen and press the ENTER or INPUT button 1 character or all characters will be erased The MY TEXT can be input up to 24 characters on each line 3 To change an already inserted character press the button to move the cursor to one of the ...

Page 92: ...sentation Please refer to Network Guide for details Drawing function Drawing function enables you to draw on the projector s screen with USB mouse or tablets connected to the USB TYPE A ports For details refer to the manual for peripheral equipment Interactive Function Interactive Function enables interactive operations such as operation of the connected computer and writing on the screen using th...

Page 93: ...rBoard Software has been verified with the latest service pack at the time of release StarBoard Software does not support Windows Tablet PC Edition and Server Edition ü Application Internet Explorer 7 0 8 0 9 0 Microsft Word 2002 2003 2007 2010 Microsft Excel 2002 2003 2007 2010 Microsft PowerPoint 2002 2003 2007 2010 Adobe Reader 8 0 9 0 X Adobe Flash Player 10 ü DVD ROM drive ü Video cards suppo...

Page 94: ...e ü Display High Color 16 bit or more ü OS Mac OSX 10 5 10 6 10 7 4 ü Application Microsft PowerPoint 2004 2008 2011 for Mac Apple QuickTime 7 1 or later Adobe Flash Player 10 ü DVD ROM drive When hosting a remote conference CPU Intel Core2 Duo 2 0 GHz or higher HDD 2 GB or more Memory 2 GB or more Others TPC IP Network of 54Mbps or greater When i learn maths toolbox is used Display 1024 x 768 or ...

Page 95: ...irectly on the screen The PEN sensor may not work correctly if strong light such as direct sunlight or light from an extremely close range such as from an inverter fluorescent lamp falls on the PEN sensor of the projector Adjust the position of projector avoiding those lights When dust accumulates on the two horns of the pen sensor the pen may malfunction or it may not function at all When this oc...

Page 96: ...is placed directly on the floor It is recommended the projector be mounted on the wall or ceiling The Interactive Function does not work during rear projection It is also recommended to use an HDMI port alternative to a COMPUTER IN port Connection during use Follow the procedure below to connect the computer to the projector 1 Connect the computer cable to the COMPUTER IN port of the projector and...

Page 97: ... The tip of the pens comes with a mini built in transmitter Transmission of drawing data from the pen may fail if you hold the pen at the transmission unit while writing or drawing If the characters or objects that you have written or drawn on the screen cannot be loaded correctly on the computer check whether the problem can be resolved by changing the way you hold the pen Do not drop the pen or ...

Page 98: ...undled DVD ROM The pen comes with a button at the tip and two buttons at the side You can assign mouse actions to any of these three buttons The default button settings are as follows Button Description of action Pen tip Left mouse click SIDE BUTTON No 0 Hovering moving the cursor without clicking the mouse SIDE BUTTON No 1 Right mouse click Click Press the tip of the pen against the screen surfac...

Page 99: ... noise which in turn MAY RESULT IN EAR AND SPEAKER DAMAGE After using DVD ROM please put it into DVD case and keep it Please keep the DVD neither in direct sunlight nor in a high temperature and high humidity environment CAUTION NOTE The information in the DVD ROM is subject to change without notice No responsibility is taken for any obstacle and defect to hardware and software of your computer as...

Page 100: ...sentations without using your computer PC LESS Presentation Thumbnail mode 101 Full Screen mode 105 Slideshow mode 107 Supported storage media USB memory USB memory type USB hard disk and USB card reader type USB readers adapters that have more than one USB slot may not work if the adapter is acknowledged as multiple devices connected USB devices with security software may not work Be careful when...

Page 101: ... above playback of some files may fail NOTE Supported file format and its extension JPEG jpeg jpg Progressive is not supported Bitmap bmp 16bit mode and compressed bitmap is not supported PNG png Interlace PNG is not supported GIF gif Movie avi mov Supported video format Motion JPEG Supported audio format WAV Linear PCM Stereo 16bit IMA ADPCM Thumbnail mode PC LESS Presentation continued The Thumb...

Page 102: ...lected image in the Slideshow This setting information will be saved in the playlist txt file 109 ROTATE Press the cursor or ENTER button to rotate the selected still image 90 degrees clockwise This setting information will be saved in the playlist txt file 109 You can control the images on the Thumbnail screen with the remote control control panel or Web Remote Control The following functions can...

Page 103: ... previous next page SLIDESHOW Configures and starts the Slideshow 107 RETURN Press the cursor button or ENTER to return to the Thumbnail screen PLAY Press the cursor button or ENTER to start the Slideshow START Sets the beginning number of the Slideshow STOP Sets the end number of the Slideshow INTERVAL Sets the interval time for displaying still images during the Slideshow PLAY MODE Selects the S...

Page 104: ...Full Screen is displayed The image quality may deteriorate when playing back audio data included in a movie If you want to give priority to the image quality turn off the sound by setting to off If one of the AUDIO IN ports is selected or is selected for USB TYPE A in AUDIO SOURCE of the AUDIO menu 53 cannot be operated Some error icons will be displayed in the Thumbnail NOTE This file seems to be...

Page 105: ...ton on the control panel or click ENTER on the Web Remote Control Full Screen Mode Button operation Functions The remote control Control panel Web Remote Control or PAGE DOWN or or PAGE DOWN Shows the next file or PAGE UP or or PAGE UP Shows the previous file ENTER INPUT ENTER Displays Thumbnail The following operations are enabled in the Full Screen mode while a still image is displayed Full scre...

Page 106: ...e while the projector OSD is displayed It is not possible to change the input port by using the INPUT button when the Thumbnail screen Slideshow or Full Screen is displayed NOTE A remote control icon and a progress bar are displayed when one of the cursor buttons ENTER button or INPUT button on the remote control control panel or Web Remote Control is pressed or clicked while a movie is playing in...

Page 107: ...and the last file is a still image the last slide of the presentation will remain displayed until the ENTER button on the remote control or Web Remote Control or the INPUT button on the control panel is pressed NOTE You can start this function from the Slideshow menu To display the Slideshow menu select the SLIDESHOW button in the Thumbnail mode and press the ENTER button on the remote control INP...

Page 108: ... because it may take more than several seconds to read and display an image file if it is stored in very deep layer directory or if so many files are stored in the same directory 6 PLAY MODE Select the Slideshow mode ONE TIME Play the Slideshow one time ENDLESS Play the Slideshow endless The settings of the Slideshow are saved to the playlist txt file that is stored in the storage media If the fil...

Page 109: ...P INTERVAL and PLAY MODE settings 108 2nd line and after file name interval time rotation setting and skip setting interval time It can be set from 0 to 999900 ms with an increment of 100 ms rotation setting rot1 means a rotation at 90 degrees clockwise rot2 and rot3 increase another 90 degrees in order skip setting SKIP means that the image will not be displayed in the Slideshow The maximum lengt...

Page 110: ... press the OK CD ROM autorun is disabled while the screen saver is running The image transmission from the computer is suspended while the password protected screen saver is running To resume the transmission exit the screen saver If Waiting for connection remains displayed while the USB cable is connected remove the USB cable and reconnect after a while Check our web site for the latest version o...

Page 111: ...e the security software setting to allow the use of LiveViewer Lite for USB When the audio input from USB TYPE B is selected if the sound level is still low even after raising the volume level in the projector to the maximum check whether your computer outputs audio and raise the volume level accordingly If the computer in use is equipped with HDMI port the audio setting will be changed and sound ...

Page 112: ...enu the Floating menu shown in the right will appear on your computer screen Start capture button The transmission to the projector is started and the images will be displayed Stop button The image transmission is stopped Hold button The image on the projector s screen is temporally frozen The last image before the button is clicked is remained on the screen You can revise the image data on your c...

Page 113: ...ression rate lower The screen on the projector is rewritten slower because the transferred data is larger but the image quality is better Keep PC resolution If you remove the check mark from the Keep PC resolution box the screen resolution of your computer will be switched as follows and the display speed may be faster CP AW3019WN 1280 x 800 WXGA If your computer does not support the display resol...

Page 114: ... the resolution is changed the arrangement of icons on computer desktop screen may be changed If one of the AUDIO IN ports is selected or is selected for USB TYPE B in AUDIO SOURCE of the AUDIO menu 53 audio sound operation in the Options window will be disabled NOTE Please check this box when you use Starboard Software with CP AW3019WN The annotation layer may not display on the projector image w...

Page 115: ...at the site for updating NOTE Hardware and software requirement for computer OS Mac OSX 10 5 Intel Mac OSX 10 6 Intel Mac OSX 10 7 Intel This application is not compatible with Power PC Graphic card 16 bit XGA or higher Memory 512 MB or higher Hard disk space 30 MB or higher Starting USB Display continued on next page Select the USB DISPLAY for the USB TYPE B item in the OPTION menu When you conne...

Page 116: ... When the audio input from USB TYPE B is selected if the sound level is still low even after raising the volume level in the projector to the maximum check whether your computer outputs audio and raise the volume level accordingly If the computer in use is equipped with HDMI port the audio setting will be changed and sound interruption or noise may occur when the HDMI cable is connected or disconn...

Page 117: ...stopped Hold button The image on the projector s screen is temporally frozen The last image before the button is clicked is remained on the screen You can revise the image data on your computer without showing it on the projector s screen Option button The Options window is displayed Minimize button The Floating menu is closed and the icon reappears in the Windows notification area Exit button The...

Page 118: ...remove the check mark from the Keep PC resolution box the screen resolution of your computer will be switched as follows and the display speed may be faster CP AW3019WN 1280 x 800 WXGA If your computer does not support the display resolution specified above a smaller resolution that is the largest among the resolutions that are supported by the computer will be selected Sound Turns the sound on of...

Page 119: ...ver loosen any other screws 5 Insert the new lamp and retighten firmly the 2 screws of the lamp that are loosened in the previous process to lock it in place 6 While putting the interlocking parts of the lamp cover and the projector together slide the lamp cover back in place Then firmly fasten the screw of the lamp cover 7 Turn the projector on and reset the lamp time using the LAMP TIME item in ...

Page 120: ...articles that come out from the projector s vent holes and not to get them into your eyes or mouth Before replacing the lamp turn the projector off and unplug the power cord then wait at least 45 minutes for the lamp to cool sufficiently Handling the lamp while hot can cause burns as well as damaging the lamp Never unscrew except the appointed marked by an arrow screws Do not open the lamp cover w...

Page 121: ... cover 3 Slide the filter unit upward to take it off from the projector 4 Use a vacuum cleaner for the filter vent of the projector 5 Take the fine meshed filter out while holding the filter cover It is recommended to leave the coarse meshed filter in the filter cover as it is 7 Put the fine meshed filter on the coarse meshed one turning its plastic band side up 8 Put the filter unit back into the...

Page 122: ...filter becomes clogged by dust or the like internal temperatures rise and could cause a fire a burn or malfunction to the projector WARNING Please replace the air filter when it is damaged or heavily soiled When you replace the projection lamp please replace the air filter An air filter of specified type will come together with a replacement lamp for this projector Please reset the filter time onl...

Page 123: ...rd with the lens door opened 2 The power indicator will light in orange and the lens door closes automatically Do not touch the lens door when the door is closing Do not allow anything to obstruct the lens door When the lens door is closed manually it may not shut properly The lens door may not close when the LENS DOOR LOCK function of the SERVICE item in the OPTION menu is set to ON Refer to the ...

Page 124: ... wringing well Then wipe lightly with a soft dry cloth Ensure that the projector is cooled down before removing dust accumulated on the pen sensor s horns using a vacuum cleaner During cleaning do not hit the vacuum cleaner s nozzle against the projector and the pen sensor s horns with force or rub it against them Doing so may damage the projector and pen sensor or cause them to malfunction Incorr...

Page 125: ...ld result in a fire an electric shock and or malfunction to the projector Do not put anything containing water cleaners or chemicals near the projector Do not use aerosols or sprays WARNING Please take right care of the projector according to the following Incorrect care could cause not only an injury but adverse influence such as discoloration peeling paint etc Do not use cleaners or chemicals ot...

Page 126: ...e appears check and cope with it according to the following table Although these messages will be automatically disappeared around several minutes it will be reappeared every time the power is turned on Message Description There is no input signal Please confirm the signal input connection and the status of the signal source The USB TYPE B port is selected as the picture input source even if MOUSE...

Page 127: ...filter dirty Does the peripheral temperature exceed 40 C Is the projector used at an altitude of about 1600 m or higher If the projector is used at an altitude of about 1600 m or higher set ALTITUDE of the SERVICE item in the OPTION menu to HIGH 66 If the projector is used with a wrong setting it may cause damage to the projector itself or the parts inside A note of precaution when cleaning the ai...

Page 128: ... After the projector has sufficiently cooled down please make confirmation of the following items and then turn the power on again Is there blockage of the air passage aperture Is the air filter dirty Does the peripheral temperature exceed 40 C If the same indication is displayed after the remedy please change the lamp referring to the section Replacing the lamp Blinking In Red or Lighting In Red ...

Page 129: ...followings has been happened The lens door is not opened properly when the projector is turned on The lens door position is shifted while the projector is working Restart the projector after confirming that there is nothing that the lens door hits while opening or closing Lighting In Green Simultaneous blinking in Red It is time to clean the air filter Please immediately turn the power off and cle...

Page 130: ...state of the lamp and lamp cover and then turn the power on again NOTE POWER indicator LAMP indicator TEMP indicator Description Lighting In Orange Lighting In Red Lighting In Red Loading the saved data of CLONING on STANDBY MODE Blinking In Orange Blinking In Red Blinking In Red Loading the saved data of CLONING has failed on STANDBY MODE Please refer to CLONING 70 73 Turned off Turned off Turned...

Page 131: ...d down please make confirmation of the attachment state of the lamp and lamp cover and then turn the power on again 119 Neither sounds nor pictures are outputted The signal cables are not correctly connected Correctly connect the connection cables 9 14 Signal source does not correctly work Correctly set up the signal source device by referring to the manual of the source device The input changeove...

Page 132: ...ed to an extremely low level Adjust the volume to a higher level using the menu function or the remote control 24 53 54 The AUDIO SOURCE SPEAKER setting is not correct Correctly set the AUDIO SOURCE SPEAKER in AUDIO menu 53 The Sound button or checkbox is disabled If you have selected USB TYPE A turn the sound on from the Thumbnail menu If you have selected USB TYPE B put a check mark on the Sound...

Page 133: ... monitor 10 The BLANK screen is displayed Press BLANK button on the remote control 31 The USB TYPE B port is selected as the picture input source even if MOUSE is selected for USB TYPE B Select USB DISPLAY for USB TYPE B in OPTION menu to project the picture input to the port Otherwise select other port for picture input 62 The projector does not recognize the USB storage device inserted into USB ...

Page 134: ...me Replace the lamp 119 120 When the internal temperature is high even if the ambient temperature is lower than 35 C the brightness of lamp might be reduced automatically Please clean or replace the air filter 121 Pictures appear blurry Either the focus and or horizontal phase settings are not properly adjusted Adjust the focus using the FOCUS button and or H PHASE using the menu function 28 42 Th...

Page 135: ...TION TYPE item in the OPTION SERVICE COMMUNICATION menu 69 Network does not work The SAVING function is working Select NORMAL for STANDBY MODE item in the SETUP menu 51 The same network address is set for both wireless and wired LAN Change the network address setting for wireless or wired LAN 76 80 NETWORK BRIDGE function does not work The NETWORK BRIDGE function is turned off Select NETWORK BRIDG...

Page 136: ...les such that there is only one connecting cable between two hubs Unable to save the CLONING data USB memory is out of memory Please delete unnecessary files to free up memory At least 1MB of memory is needed USB memory is write protected Unlock the USB memory 70 73 Unable to load the CLONING saved data Unable to find the saved data from USB memory Execute SAVE then LOAD by going through the proce...

Page 137: ...not be recognized if your computer has a built in modem For details refer to the relevant manuals such as that for the computer Is the power of the projector turned on Check to ensure that the POWER indicator of the projector is lit in green 128 Is the USB cable connected correctly Connect the USB cable to the computer 96 Is the system started up in the correct sequence Start up the system in the ...

Page 138: ... exposed to direct sunlight Place that is exposed to speaker sound or noise Place where more than one projector is installed in the same room Place where equipment used emits ultrasonic waves or vibrates 95 Are you using more than one pen at the same time Only one pen can be used at a time 20 Is transmission between the pen and the projector obstructed Make sure that the area between the sensor at...

Page 139: ...bove Disconnect the power supply for the projector and connect again Restart Windows and StarBoard Software 15 Lines cannot be drawn properly or are broken Has the battery run out Replace it with a new one 20 Is dust accumulated on the two horns of the pen sensor Check the horns of the pen sensor and remove any dust accumulated on them using a vacuum cleaner 124 Is the tip of the pen worn out Repl...

Page 140: ...e even on the 60 100 sized screen 47 The StarBoard Software files may be corrupted or installation may not have completed successfully Uninstall the StarBoard Software and reinstall it 99 Is a part of the image enlarged using the Magnify function Press the MAGNIFY OFF key on the remote control to restore the normal display 30 Is ASPECT set to NATIVE and the display resolution of the computer large...

Page 141: ...emove the battery and load it again Use only the specified and perfect battery When putting it in be careful not to make a mistake in polarity 20 There may be obstacles in between the interactive pen and sensors on the projector Remove all things between the pen and sensors The way of you hold the pen or your position may affect the system Hold the pen as perpendicular to the interactive surface a...

Page 142: ... the plural number of independent software modules and there exist our copyright or and third party copyrights for each of such software modules Be sure to read End User License Agreement for the Projector Software which is separated document in the CD Please see the Specifications in the User s Manual concise which is a book ...

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Hitachi CP-AW3019WN, Operating Manual

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