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Network Camera User Manual

User Manual

UD19347B-B

Network Camera

Summary of Contents for HiWatch HWI-B120H-U

Page 1: ...Network Camera User Manual 0 User Manual UD19347B B Network Camera ...

Page 2: ...ed to installing video products only after obtaining the consent of the stakeholders and not installing highly invisible video products The purpose of video products is to record real activities within a specific time and space and under specific conditions Therefore every user shall first reasonably define his her own rights in such specific scope in order to avoid infringing on a third party s p...

Page 3: ...the improvement of social security around the world and we believe that these products will also play an active role in more aspects of social life Any abuse of video products in violation of human rights or leading to criminal activities are contrary to the original intent of technological innovation and product development Therefore each user shall establish an evaluation and tracking mechanism ...

Page 4: ...ages and all other information hereinafter are for description and explanation only The information contained in the Manual is subject to change without notice due to firmware updates or other reasons Please find the latest version of this Manual at the Hikvision website http www hikvision com Please use this Manual with the guidance and assistance of professionals trained in supporting the Produc...

Page 5: ...CT LIABILITY OR OTHERWISE IN CONNECTION WITH THE USE OF THE PRODUCT EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK HACKER ATTACK VIRUS INSPECTION OR OTHER...

Page 6: ... instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss The precaution measure is divided into Warnings and Cautions Warnings Serious injury or death may be caused if any of these warnings are neglected Cautions Injury or equipment damage may be caused if any of these cautions are neglected Warnings Follow these safeguards to prevent seriou...

Page 7: ...mpt to disassemble the camera yourself We shall not assume any responsibility for problems caused by unauthorized repair or maintenance Cautions Make sure the power supply voltage is correct before using the camera Do not drop the camera or subject it to physical shock Do not touch sensor modules with fingers If cleaning is necessary use a clean cloth with a bit of ethanol and wipe it gently If th...

Page 8: ...following precautions to prevent IR reflection Dust or grease on the dome cover will cause IR reflection Please do not remove the dome cover film until the installation is finished If there is dust or grease on the dome cover clean the dome cover with clean soft cloth and isopropyl alcohol Make certain the installation location does not have reflective surfaces of objects too close to the camera T...

Page 9: ... your device to the latest firmware asap Please get the latest firmware package from the official website or the local technical expert For more information please visit the official website https www hikvision com en support download firmware For the upgrading settings refer to Upgrade Maintenance ...

Page 10: ...ing Wi Fi Connection in Manage and Ad hoc Modes 29 Easy Wi Fi Connection with WPS function 34 IP Property Settings for Wireless Network Connection 36 Live View 38 Live View Page 38 Starting Live View 39 Live Operation 39 Install Plug in 40 Recording and Capturing Pictures Manually 41 Live View Quick Setup 42 Operating PTZ Control 43 5 5 1 PTZ Control Panel 43 Setting Calling a Preset 44 Setting Ca...

Page 11: ...Question 67 Online Users 69 Network Settings 71 Configuring Basic Settings 71 Configuring TCP IP Settings 71 Configuring DDNS Settings 73 Configuring PPPoE Settings 75 Configuring Port Settings 75 Configure NAT Network Address Translation Settings 77 Configuring Multicast 78 Configure Advanced Settings 79 Configuring SNMP Settings 79 Configuring FTP Settings 82 Configuring Email Settings 84 Platfo...

Page 12: ...ring Alarm 121 Configuring Alarm Input 122 Configuring Alarm Output 124 Handling Exception 125 Configuring Flashing Alarm Light Output 125 Configuring Audible Alarm Output 126 Configuring Other Alarm 127 Smart Events 130 Configuring Audio Exception Detection 130 Configuring Defocus Detection 132 Configuring Scene Change Detection 133 Configuring Face Detection 134 Configuring Intrusion Detection 1...

Page 13: ...etection 171 Configuring Lite Storage 173 Playback 175 Picture 177 Application 178 Face Capture Statistics 178 People Counting Statistics 179 Heat Map Statistics 179 Counting Statistics 181 Queue Management Statistics 181 Queuing Up Time Analysis 182 Queue Status Analysis 183 Raw Data 184 Open Platform 184 Appendix 187 Appendix 1 SADP Software Introduction 187 Appendix 2 Port Mapping 190 ...

Page 14: ...refox 30 0 and above version and Google Chrome 41 0 and above version Note For Google Chrome 45 and its above version or Mozilla Firefox 52 and its above version which are plug in free Picture and Playback functions are hidden To use mentioned functions via web browser change to their lower version or change to Internet Explorer 8 0 and above version For camera that does NOT support plug in free l...

Page 15: ...etwork camera via a LAN Local Area Network please refer to Section 2 1 Setting the Network Camera over the LAN If you want to set the network camera via a WAN Wide Area Network please refer to Section 2 2 Setting the Network Camera over the WAN Setting the Network Camera over the LAN Purpose To view and configure the camera via a LAN you need to connect the network camera in the same subnet with y...

Page 16: ... the camera first by setting a strong password for it before you can use the camera Activation via Web Browser Activation via SADP and Activation via Client Software are all supported Activation via Web Browser Steps 1 Power on the camera and connect the camera to the network 2 Input the IP address into the address bar of the web browser and click Enter to enter the activation interface Notes The ...

Page 17: ...der to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 4 Confirm the password 5 Click OK to save the password and enter the live view interface Activation via SADP Software SADP software is used for detecting the online device activating the camer...

Page 18: ...word of your own choosing using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product Note Yo...

Page 19: ...Modify to activate your IP address modification The batch IP address modification is supported by the SADP Refer to the user manual of SADP for details Activation via Client Software The client software is versatile video management software for multiple kinds of devices Get the client software from the supplied disk or the official website and install the software according to the prompts Follow ...

Page 20: ...Network Camera User Manual 19 the figure below Control Panel 2 Click the Device Management icon to enter the Device Management interface as shown in the figure below ...

Page 21: ...d with user name in it is not allowed STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product We recommend you reset your password regularly especially in...

Page 22: ...tton to pop up the Network Parameter Modification interface as shown in the figure below Modifying the Network Parameters 8 Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the checkbox of Enable DHCP 9 Input the password to activate your IP address modification ...

Page 23: ...efore you start Please apply a static IP from an ISP Internet Service Provider With the static IP address you can connect the network camera via a router or connect it to the WAN directly Connecting the network camera via a router Steps 1 Connect the network camera to the router 2 Assign a LAN IP address the subnet mask and the gateway Refer to Section 2 1 2 for detailed IP address configuration o...

Page 24: ...P Directly Dynamic IP Connection Before you start Please apply a dynamic IP from an ISP With the dynamic IP address you can connect the network camera to a modem or a router Connecting the network camera via a router Steps 1 Connect the network camera to the router 2 In the camera assign a LAN IP address the subnet mask and the gateway Refer to Section 2 1 2 for detailed IP address configuration o...

Page 25: ...fter the camera is connected to a modem You need to configure the PPPoE parameters of the network camera Refer to Section 7 1 3 Configuring PPPoE Settings for detailed configuration Accessing the Camera with Dynamic IP Note The obtained IP address is dynamically assigned via PPPoE so the IP address always changes after rebooting the camera To solve the inconvenience of the dynamic IP you need to g...

Page 26: ...main name from a domain name provider 2 Configure the DDNS settings in the DDNS Settings interface of the network camera Refer to Section 7 1 2 Configuring DDNS Settings for detailed configuration 3 Visit the camera via the applied domain name ...

Page 27: ...Settings Steps 1 Open the web browser 2 In the browser address bar input the IP address of the network camera and press the Enter key to enter the login interface Note The default IP address is 192 168 1 64 You are recommended to change the IP address to the same subnet with your computer 3 Input the user name and password and click Login The admin user should configure the device accounts and use...

Page 28: ...its above version plug in installation is not required But Picture and Playback functions are hidden To use mentioned function via web browser change to their lower version or change to Internet Explorer 8 0 and above version Accessing by Client Software The product CD contains the iVMS 4200 client software You can view the live video and manage the camera with the software Follow the installation...

Page 29: ...Network Camera User Manual 28 iVMS 4200 Control Panel iVMS 4200 Main View ...

Page 30: ...s chapter is only applicable for the cameras with the built in Wi Fi module Configuring Wi Fi Connection in Manage and Ad hoc Modes Purpose Two connection modes are supported Choose a mode as desired and perform the steps to configure the Wi Fi Wireless Connection in Manage Mode Steps 1 Enter the Wi Fi configuration interface Configuration Network Advanced Settings Wi Fi 2 Click Search to search t...

Page 31: ...ork please don t change it manually Note These parameters are exactly identical with those of the router 5 Enter the key to connect the wireless network The key should be that of the wireless network connection you set on the router Wireless Connection in Ad hoc Mode If you choose the Ad hoc mode you don t need to connect the wireless camera via a router The scenario is the same as you connect the...

Page 32: ...e the wireless connection function for your PC 5 On the PC side search the network and you can see the SSID of the camera listed Ad hoc Connection Point 6 Choose the SSID and connect Security Mode Description Security Mode You can choose the Security Mode as not encrypted WEP WPA personal WPA enterprise WPA2 personal and WPA2 enterprise WEP mode ...

Page 33: ...ion 64 or 128 bit The encryption key length can sometimes be shown as 40 64 and 104 128 Key type The key types available depend on the access point being used The following options are available HEX Allows you to manually enter the hex key ASCII In this method the string must be exactly 5 characters for 64 bit WEP and 13 characters for 128 bit WEP WPA personal and WPA2 personal Mode Enter the requ...

Page 34: ...oad a CA certificate to present to the access point for authentication EAP PEAP User Name Enter the user name to present to the network Password Enter the password of the network PEAP Version Select the PEAP version used at the access point Label Select the label used by the access point EAPOL version Select version 1 or 2 depending on the version used at the access point CA Certificates Upload a ...

Page 35: ...r Easy Wi Fi Connection with WPS function Purpose The setting of the wireless network connection is never easy To avoid the complex setting of the wireless connection you can enable the WPS function WPS Wi Fi Protected Setup refers to the easy configuration of the encrypted connection between the device and the wireless router The WPS makes it easy to add new devices to an existing network without...

Page 36: ...rt flashing which means the WPS function of the router is enabled For detailed operation please see the user guide of the router 4 Push the WPS button to enable the function on the camera If there is not a WPS button on the camera you can also click the virtual button to enable the PBC function on the web interface 5 Click Connect button When the PBC mode is both enabled in the router and the came...

Page 37: ...he expired time for the PIN code is 120 seconds 1 Click Generate 2 Enter the code to the router in the example enter 48167581 to the router IP Property Settings for Wireless Network Connection The default IP address of wireless network interface controller is 192 168 1 64 When you connect the wireless network you can change the default IP Steps 1 Enter the TCP IP configuration interface Configurat...

Page 38: ...tting WLAN Parameters 3 Customize the IPv4 address the IPv4 Subnet Mask and the Default Gateway The setting procedure is the same with that of LAN If you want to be assigned the IP address you can check the checkbox to enable the DHCP ...

Page 39: ...iew page Descriptions of the live view page Toolbar Live View Window Menu Bar PTZ Control Panel Preset Patrol Settings Live View Page Menu Bar Click each tab to enter Live View Playback Picture Application and Configuration page respectively Live View Window Display the live video Toolbar Toolbar allows you to adjust the live view window size the stream type and the plug ins It also allows you to ...

Page 40: ...mentioned function via web browser change to their lower versions or change to Internet Explorer 8 0 and its above version PTZ Control Perform panning tilting and zooming actions of the camera Control the light and the wiper only available for cameras supporting PTZ function Preset Patrol Settings Set call delete the presets or patrols for PTZ cameras Starting Live View Live Operation In the live ...

Page 41: ... capture Note The icons vary according to the different camera models Pixel Counter Steps 1 Click Start Pixel Counter to enable the function 2 Drag the mouse on the image to select the desired rectangle area The width pixel and height pixel is displayed on the bottom of the web 3 Click the button again to stop the function Note The pixel counter is only supported under the main stream and only one...

Page 42: ...rvice for normal live view Display and operation of certain functions are restricted For example Playback and Picture are not available For detailed restricted function refer to the actual device Note The camera only supports Windows and Mac OS system and do not support Linux system Recording and Capturing Pictures Manually In the live view interface click on the toolbar to capture the live pictur...

Page 43: ...d very dark areas simultaneously in the field of view WDR balances the brightness level of the whole image and provide clear images with details You can enable or disable the WDR function and set the level HLC High Light Compensation makes the camera identify and suppress the strong light sources that usually flare across a scene This makes it possible to see the detail of the image that would nor...

Page 44: ...k must support the PTZ function or have a pan tilt unit installed to the camera Please properly set the PTZ parameters on RS485 settings page referring to Section 6 2 4 RS485 Settings 5 5 1 PTZ Control Panel On the live view page click next to the right side of the live view window to show the PTZ control panel and click to hide it Click the direction buttons to control the pan tilt movements PTZ ...

Page 45: ...ed adjustment Light on off Wiper on off Auxiliary focus Initialize lens Adjust speed of pan tilt movements Start Manual Tracking Start 3D Zoom Setting Calling a Preset Setting a Preset 3 In the PTZ control panel select a preset number from the preset list Setting a Preset 4 Use the PTZ control buttons to move the lens to the desired position Pan the camera to the right or left Tilt the camera up o...

Page 46: ...elect a defined preset from the list and click to call the preset Or you can place the mouse on the presets interface and call the preset by typing the preset No to call the corresponding presets Calling a Preset Setting Calling a Patrol Note No less than 2 presets have to be configured before you set a patrol Steps 1 Click to enter the patrol configuration interface 2 Select a path No and click t...

Page 47: ...Network Camera User Manual 46 Add Patrol Path 6 Click OK to save a patrol 7 Click to start the patrol and click to stop it 8 Optional Click to delete a patrol ...

Page 48: ...e real time transmission will be affected UDP Provides real time audio and video streams HTTP Allows the same quality as of TCP without setting specific ports for streaming under some network environments MULTICAST It s recommended to select MCAST type when using the Multicast function For detailed information about Multicast refer to Section 7 1 1 Configuring TCP IP Settings Play Performance Set ...

Page 49: ...and downloaded video files to 256M 512M or 1G After the selection the maximum record file size is the value you selected Save record files to Set the saving path for the manually recorded video files Save downloaded files to Set the saving path for the downloaded video files in playback mode Picture and Clip Settings Set the saving paths of the captured pictures and clipped video files Valid for t...

Page 50: ...erface you can edit the Device Name and Device No Other information of the network camera such as Model Serial No Firmware Version Encoding Version Number of Channels Number of HDDs Number of Alarm Input and Number of Alarm Output are displayed The information cannot be changed in this menu It is the reference for maintenance or modification in future Configuring Time Settings Purpose You can foll...

Page 51: ... Click to enable the NTP function 2 Configure the following settings Server Address IP address of NTP server NTP Port Port of NTP server Interval The time interval between the two synchronizing actions with NTP server 3 Optional You can click the Test button to test the time synchronization function via NTP server Time Sync by NTP Server ...

Page 52: ...k the icon to select the date time from the pop up calendar 3 Optional You can check Sync with computer time item to synchronize the time of the device with that of the local PC Time Sync Manually Click Save to save the settings Configuring RS232 Settings The RS232 port can be used in two ways Consolo Connect a computer to the camera through the serial port Device parameters can be configured by u...

Page 53: ... the camera by the RS232 port the parameters of the RS232 should be exactly the same with the parameters you configured here 3 Click Save to save the settings Configuring RS485 Settings Purpose The RS485 serial port is used to control the PTZ of the camera The configuring of the PTZ parameters should be done before you control the PTZ unit Steps 1 Enter RS 485 Port Setting interface Configuration ...

Page 54: ...d Rate PTZ Protocol and PTZ Address parameters should be exactly the same as the PTZ camera parameters Configuring DST Settings Purpose Daylight Saving Time DST is a way of making better use of the natural daylight by setting your clock forward one hour during the summer months and back again in the fall Configure the DST according to your actual demand Steps 1 Enter the DST configuration interfac...

Page 55: ...ia the Web browser External devices vary according to the different camera models Steps 1 Enter the External Device configuration interface Configuration System System Settings External Device External Device Settings 2 Check the Enable Supplement Light checkbox to enable the LED Light 3 Move the slider to adjust the low beam brightness and high bean brightness 4 Select the mode for LED light Timi...

Page 56: ...onfiguration interface Configuration System System Settings VCA Resource 2 Select a desired VCA combination Available VCA combination varies according to different camera models 3 Click Save to save the settings A reboot is required after setting the VCA Resource Notes VCA combinations are mutually exclusive When you activate one combination the others are hidden The function may not be supported ...

Page 57: ...et coordinate and time information The camera detects the whole image by default If you have set the region in the queue management settings the camera detects the configured region The metadata of face capture includes the rule information target ID target coordinate face grading and time information The camera detects the whole image by default If the region is configured in the face capture set...

Page 58: ...export the current configuration file of the camera This operation requires admin password to proceed For the exported file you also have to create an encryption password The encryption password is required when you import the file to other cameras Diagnose Information click to download log and system information Import Config File Configuration file is used for the batch configuration of the came...

Page 59: ...rm exception and information of the camera can be stored in log files You can also export the log files on your demand Before you start Please configure network storage for the camera or insert a SD card in the camera Steps 1 Enter log searching interface Configuration System Maintenance Log Log Searching Interface 2 Set the log search conditions to specify the search including the Major Type Mino...

Page 60: ...o Back Focus Auto Defog or Status LED you can select to enable or disable the corresponding service according to the actual demands ABF When ABF function is enabled you can click on PTZ control panel to realize auxiliary focus Third Stream For some models third stream is not enabled by default Check Enable Third Stream to enable the function eMMC Protection If you enable eMMC protection the lifesp...

Page 61: ...ed every half hour after device booting Due to limited saving space of the flash you can also save the logs on a log server Configure the server settings at Advanced Settings Searching Logs Steps 1 Enter log searching interface Configuration System Maintenance Security Audit Log Security Audit Log Searching Interface 2 Set the log search conditions to specify the search including the Major Type Mi...

Page 62: ...te are required Client Certificate 1 Click Create button to create the certificate request Fill in the required information in the popup window 2 Click Download to download the certificate request and submit it to the trusted certificate authority for signature 3 Install the signed certificate to the device CA Certificate Install the CA certificate to the device Security Settings Configure the par...

Page 63: ...entication method for RTSP authentication and WEB authentication Caution Digest is the recommended authentication method for better data security You must be aware of the risk if you adopt basic as the authentication method 3 Click Save to save the settings IP Address Filter Purpose This function makes it possible for access control Steps 1 Enter the IP Address Filter interface Configuration Syste...

Page 64: ...ter in the drop down list Forbidden and Allowed are selectable 4 Set the IP Address Filter list Add an IP Address Steps 4 Click the Add to add an IP 5 Input the IP Adreess Add an IP 6 Click the OK to finish adding Modify an IP Address Steps 1 Left click an IP address from filter list and click Modify 2 Modify the IP address in the text filed ...

Page 65: ...ervice for better user experience Steps 1 Enter the security service configuration interface Configuration System Security Security Service Security Service 2 Check the checkbox of Enable Illegal Login Lock Illegal Login Lock it is used to limit the user login attempts Login attempt from the IP address is rejected if admin user performs 7 failed user name password attempts 5 times for the operator...

Page 66: ...out period you will be logged out when you make no operation to the device via web browser Viewing live image and playback are not included for the set timeout period Algorithm Displays the currently active digest algorithm If Security Reinforce is enabled MD5 is disabled and SHA256 is enabled instead User Management User Management As Administrator The admin user can add delete or modify user acc...

Page 67: ...e selectable STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security sy...

Page 68: ... product 3 You can check or uncheck the permissions 4 Click OK to finish the user modification Deleting a User Steps 1 Click to select the user you want to delete and click Delete 2 Click OK on the pop up dialogue box to confirm the deletion Setting Simultaneous Login Steps 1 Click General 2 Slide the slide bar to set the simultaneous login If the number of the illegal login attempts exceeds the s...

Page 69: ...n code for password recovery 5 Click OK to save the settings Reset Admin Password Before you start The PC used to reset password and the camera should belong to the same IP address segment of the same LAN Steps 1 Enter login interface via web browser 2 Click Forget Password 3 Select the verification mode to E mail Verification 4 Read the Privacy Policy and click OK 5 Click Export QR Code and save ...

Page 70: ...rd Note User IP address is locked for 30 minutes after 7 failed attempts of answering security questions Online Users Purpose You can see the current users who are visiting the device through this interface User information such as user name level IP address and operation time is displayed in the User List Click Refresh to refresh the list ...

Page 71: ...Network Camera User Manual 70 View the Online Users ...

Page 72: ...E Port and NAT etc by following the instructions in this section Configuring TCP IP Settings Purpose TCP IP settings must be properly configured before you operate the camera over network The camera supports both the IPv4 and IPv6 Both versions can be configured simultaneously without conflicting to each other and at least one IP version should be configured Steps 1 Enter TCP IP Settings interface...

Page 73: ...t Discovery and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN 4 Configure the DNS server Input the preferred DNS server and alternate DNS server 5 Click Save to save the above settings Notes The valid value range of MTU is 1280 to 1500 The Multicast sends a stream to the multicast group address and allows multiple clients ...

Page 74: ...u start Registration on the DDNS server is required before configuring the DDNS settings of the camera Steps 1 Enter the DDNS Settings interface Configuration Network Basic Settings DDNS 2 Check the Enable DDNS checkbox to enable this feature 3 Select DDNS Type Two DDNS types are selectable DynDNS and NO IP DynDNS Steps 1 Enter Server Address of DynDNS e g members dyndns org 2 In the Domain text f...

Page 75: ...NS Type as NO IP NO IP DNS Settings 2 Enter the Server Address as www noip com 3 Enter the Domain name you registered 4 Enter the User Name and Password 5 Click Save and then you can view the camera with the domain name Note Reboot the device to make the settings take effect ...

Page 76: ...y risks we strongly recommend the use of strong passwords for all functions and network devices The password should be something of your own choosing using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product Proper configuration of all passwords and othe...

Page 77: ...to 65535 HTTPS Port The default port number is 443 and it can be changed to any port No which is not occupied Server Port The default server port number is 8000 and it can be changed to any port No ranges from 2000 to 65535 Note When you use client software to visit the camera and you have changed the server port number you have to input the correct server port number in login interface to access ...

Page 78: ...re that provides compatibility among networking equipment software and other hardware devices The UPnP protocol allows devices to connect seamlessly and to simplify the implementation of networks in the home and corporate environments With the function enabled you don t need to configure the port mapping for each port and the camera is connected to the Wide Area Network via the router UPnP Setting...

Page 79: ...port mapping settings on router manually 5 Click Save to save the settings Configuring Multicast Purpose Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously After setting up active multicast you can send the source efficiently to multiple devices Setting Multicast Steps 1 Enter the Multicast setting interface Configuration Network ...

Page 80: ...network Before you start Before setting the SNMP please download the SNMP software and manage to receive the camera information via SNMP port By setting the Trap Address the camera can send the alarm event and exception messages to the surveillance center Note The SNMP version you select should be the same as that of the SNMP software And you also need to use the different version according to the...

Page 81: ...e letters lower case letters numbers and special characters in order to increase the security of your product Proper configuration of all passwords and other security settings is the responsibility of the installer and or end user Steps 1 Enter the SNMP Settings interface Configuration Network Advanced Settings SNMP ...

Page 82: ...1 SNMP Settings 2 Check the checkbox of Enable SNMPv1 Enable SNMP v2c Enable SNMPv3 to enable the feature correspondingly 3 Configure the SNMP settings Note The settings of the SNMP software should be the same as the settings you ...

Page 83: ...ed to enable SNMP v3 instead of SNMP v1 or v2 Configuring FTP Settings Purpose You can configure the FTP SFTP server related information to enable the uploading of the captured pictures to the FTP SFTP server The captured pictures can be triggered by events or a timing snapshot task Steps 1 Enter the FTP Settings interface Configuration Network Advanced Settings FTP FTP Settings 2 Select the FTP p...

Page 84: ...ct the root directory parent directory and child directory When the parent directory is selected you have the option to use the Device Name Device Number or Device IP for the name of the directory and when the Child Directory is selected you can use the Camera Name or Camera No as the name of the directory Picture Filing Interval For better picture management you can set the picture filing interva...

Page 85: ...re the DNS Server settings under Configuration Network Basic Settings TCP IP before using the Email function Steps 1 Enter the TCP IP Settings Configuration Network Basic Settings TCP IP to set the IPv4 Address IPv4 Subnet Mask IPv4 Default Gateway and the Preferred DNS Server Note Please refer to Section 7 1 1 Configuring TCP IP Settings for detailed information 2 Enter the Email Settings interfa...

Page 86: ...ctions of sending attached pictures Authentication optional If your email server requires authentication check this checkbox to use authentication to log in to this server and input the login user name and password For your privacy and to better protect your system against security risks we strongly recommend the use of strong passwords for all functions and network devices The password should be ...

Page 87: ...ion to manage the devices via platform Steps 1 Enter the Platform Access settings interface Configuration Network Advanced Settings Platform Access 2 Check the checkbox of Enable to enable the platform access function of the device 3 Select the Platform Access Mode Note Hik Connect is an application for mobile devices With the App you can ...

Page 88: ...ile Client User Manual 3 You can use the default server address Or you can check the Custom checkbox on the right and input a desired server address If you select Platform Access Mode as Ehome 1 Check Enable 2 Enter the Server Address Port Device ID and Key 4 Click Save to save the settings Wireless Dial Purpose Data stream of audio video and image can be transferred via 3G 4G wireless network Not...

Page 89: ...Phone Number 6 Click the Edit button to set the arming schedule if Auto is selected as the dial mode 7 Click Save to save the settings 4 View the dial status 1 Click the Refresh button to view the dial status including real time mode UIM status signal strength etc 2 If Manual is selected as the dial mode you can also manually connect disconnect the wireless network 5 Set the allowlist The mobile p...

Page 90: ...ettings Network Service If HTTPS is enabled by default the camera creates an unsigned certificate automatically When you visit the camera via HTTPS the web browser will send a notification about the certificate issue Install a signed certificate to the camera to cancel the notification Steps 1 Enter the HTTPS settings interface Configuration Network Advanced Settings HTTPS 2 Check Enable to access...

Page 91: ...reate the request and import the authorized certificate 1 Select Create the certificate request first and continue the installation as the Installation Method 2 Click Create button to create the certificate request Fill in the required information in the popup window 3 Click Download to download the certificate request and submit it to the trusted certificate authority for signature 4 After receiv...

Page 92: ...llation Click Browse and Install to import the certificate to the device Import the Certificate 2 5 There will be the certificate information after your successfully creating and installing the certificate Installed Certificate 6 Export and save the certificate for verification when adding the device to client software Note ...

Page 93: ...ing Steps 1 Enter the QoS Settings interface Configuration Network Advanced Settings QoS QoS Settings 2 Configure the QoS settings including Video Audio DSCP Event Alarm DSCP and Management DSCP The valid value range of the DSCP is 0 to 63 The bigger the DSCP value is the higher the priority is Note DSCP refers to the Differentiated Service Code Point and the DSCP value is used in the IP header to...

Page 94: ... the use of strong passwords for all functions and network devices The password should be something of your own choosing using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product Proper configuration of all passwords and other security settings is the re...

Page 95: ...standard for detailed configuration rules CGI Check the Enable Hikvision_CGI checkbox and then select the authentication from the drop down list Note Digest is the recommended authentication method ONVIF Steps 1 Check the Enable ONVIF checkbox to enable the function 2 Add ONVIF users Up to 32 users are allowed Set the user name and password and confirm the password You can set the user as media us...

Page 96: ...abled if you use Google Chrome 45 and its above version or Mozilla Firefox 52 and its above version to visit your camera Otherwise live view image capture and digital zoom function cannot be used If the camera uses HTTP enable WebSocket If the camera uses HTTPS enable WebSockets SDK Service and Enhanced SDK Service If you want to add the device to the client software you should enable SDK Service ...

Page 97: ...elect the Stream Type 3 Check Enable Smooth Streaming Note Be sure the Bitrate Type is selected as Constant and the SVC is selected as OFF before enable this function Go to Configuration Video Audio Video page to set the parameters 4 Select the mode of smooth streaming There are three modes selectable Auto Resolution Priority and Error Correction Auto The resolution and bitrate will be adjusted au...

Page 98: ... video data error or loss This mode is used to correct the data error during transmission to ensure the image quality You can configure the error correction proportion within range of 0 100 When the proportion is 0 the data error will be corrected by data retransmission When the proportion is higher than 0 the error data will be corrected via redundant data that is added to the stream and data ret...

Page 99: ...For certain camera models you can configure parameters for available video streams for example the main stream the sub stream etc And you can also customize additional video streams for further needs On Video page set up available video streams On Custom Video page add extra video streams Video Settings Steps 1 Enter the Video Settings interface Configuration Video Audio Video Video Settings ...

Page 100: ...he resolution of the video output Bitrate Type Select the bitrate type to constant or variable Video Quality When bitrate type is selected as Variable 6 levels of video quality are selectable Frame Rate Set the frame rate The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second fps A higher frame rate is advantageous when there is mov...

Page 101: ...s the video encoding you can see H 265 available H 265 is an improved compression coding technology based on H 265 By enabling H 265 users can estimate the HDD consumption by its maximum average bitrate Compared to H 265 H 265 reduces storage by up to 50 with the same maximum bitrate in most scenes You need to reboot the camera if you want to turn on or turn off the H 264 H 265 If you switch from ...

Page 102: ... Video Coding is an extension of the H 264 AVC and H 265 standard Select OFF ON to disable enable the SVC function Select Auto and the device will automatically extract frames from the original video when the network bandwidth is insufficient Smoothing It refers to the smoothness of the stream The higher value of the smoothing is the better fluency of the stream will be though the video quality ma...

Page 103: ... kept but the related parameters are restored Custom Video Settings Steps 1 Click to add a stream 2 Change the stream name if needed Note Up to 32 letters and symbols except or are allowed for the stream name 3 Customize the stream parameters resolution frame rete max bitrate video encoding For parameter introduction see Section 8 1 1 4 Optional Add stream description is needed 5 Optional If a cus...

Page 104: ...and Audio Stream Bitrate are configurable For PCM the Sampling Rate can be set Audio Input MicIn and LineIn are selectable for the connected microphone and pickup respectively Input Volume 0 100 adjustable Environmental Noise Filter Set it as OFF or ON When the function is enabled the noise in the environment can be filtered to some extent 3 Click Save to save the settings Configuring ROI Encoding...

Page 105: ...e on the view screen to draw a red rectangle as the ROI region You can click Clear to cancel former drawing Click Stop Drawing when you finish 4 Select the ROI level 5 Enter a region name for the chosen region 6 Click Save the save the settings of ROI settings for chosen fixed region 7 Repeat steps 1 to 6 to setup other fixed regions 5 Set Dynamic Region for ROI 6 Click Save to save the settings N...

Page 106: ...ed Note Target cropping function varies according to different camera models Steps 1 Enter the Target Cropping settings interface 2 Check Enable Target Cropping checkbox to enable the function 3 Set Third Stream as the stream type 4 Select the cropping resolution for the video display of target area A red rectangle is displayed on the live video to mark the target area and you can click and drag t...

Page 107: ...ay Settings Purpose Configure the image adjustment exposure settings day night switch backlight settings white balance image enhancement video adjustment and other parameters in display settings Note The display parameters vary according to the different camera models Please refer to the actual interface for details Steps 1 Enter the Display Settings interface Configuration Image Display Settings ...

Page 108: ...ou can set the auto iris level from 0 to 100 The Exposure Time refers to the electronic shutter time which ranges from 1 to 1 100 000s Adjust it according to the actual luminance condition Gain of image can also be manually configured from 0 to 100 The bigger the value is the brighter would the image be and the noise would also be amplified to a larger extent Exposure Settings Focus For camera sup...

Page 109: ...it from 5s to 120s Scheduled Switch Set the start time and the end time to define the duration for day night mode Triggered by alarm input The switch is triggered by alarm input You can set the triggered mode to day or night Smart Supplement Light Set the supplement light as ON and Auto and Manual are selectable for light mode Select Auto and the supplement light changes according to the actual lu...

Page 110: ...ion can be used when there are strong lights in the scene affecting the image quality White Balance White balance is the white rendition function of the camera used to adjust the color temperature according to the environment White Balance Image Enhancement Digital Noise Reduction DNR reduces the noise in the video stream OFF Normal and Expert are selectable Set the DNR level from 0 to 100 in Norm...

Page 111: ... ignore the needless information such as the wall and get more meaningful information of the scene Scene Mode Choose the scene as indoor or outdoor according to the real environment Video Standard 50 Hz and 60 Hz are selectable Choose according to the different video standards normally 50 Hz for PAL standard and 60 Hz for NTSC standard Lens Distortion Correction For cameras equipped with motor dri...

Page 112: ... from the drop down list to set the time format date format display mode OSD size and OSD color 7 Configure the text overlay settings 1 Check the checkbox in front of the textbox to enable the on screen display 2 Input the characters in the textbox Note Up to 8 text overlays are configurable 8 Adjust the OSD position and alignment 9 Character align right character align left all align right all al...

Page 113: ...ick Save to save the settings Configuring Privacy Mask Purpose Privacy mask enables you to cover certain areas on the live video to prevent certain spots in the video security area from being live viewed and recorded Steps 1 Enter the Privacy Mask Settings interface Configuration Image Privacy Mask 2 Check the checkbox of Enable Privacy Mask to enable this function 3 Click Draw Area Privacy Mask S...

Page 114: ...ng them 6 Click Save to save the settings Configuring Picture Overlay Purpose Picture overlay enables you to overlay a picture on the image This function enables a certain enterprise or users to overlay their logo on the image Steps 1 Enter the Picture Overlay Settings interface Configuration Image Picture Overlay Picture Overlay 2 Click Browse to select a picture 3 Click Upload to upload it 4 Che...

Page 115: ... parameters scheduled switch configuration interface enables you to set the time period and linked scene and it will go to the linked scene in the configured time period when you check the corresponding checkbox Scheduled Switch Configuration Interface Steps 1 Enter Image Parameters Switch interface Configuration Image Image Parameters Switch 2 Check Scheduled Switch 3 Set the time period and the ...

Page 116: ...e pushed to PC or mobile client software as soon as the alarm is triggered 10 1 1Configuring Motion Detection Purpose Motion detection detects the moving objects in the configured video security area and a series of actions can be taken when the alarm is triggered In order to detect the moving objects accurately and reduce the false alarm rate normal configuration and expert configuration are sele...

Page 117: ... objected displayed with the green rectangles Select disable rules from Configuration Local Configuration Live View Parameters rules Enable Motion Detection 4 Click Draw Area Click and drag the mouse on the live video to draw a motion detection area Click Stop Drawing to finish drawing one area 5 Optional Click Clear All to clear all of the areas 6 Optional Move the slider to set the sensitivity o...

Page 118: ...t the arming schedule 2 Click on the time bar and drag the mouse to select the time period Arming Schedule Note Click on the selected time period you can adjust the time period to the desired time by either moving the time bar or input the exact time period 3 Optional Click Delete to delete the current arming schedule or click Save to ...

Page 119: ...veillance Center Upload to FTP Memory Card NAS Trigger Channel and Trigger Alarm Output are selectable You can specify the linkage method when an event occurs Linkage Method Note The linkage methods vary according to the different camera models Audible Warning Trigger the audible warning locally And it only supported by the device that have the audio output Notify Surveillance Center Send an excep...

Page 120: ... capture number The captured image can also be uploaded to the available SD card or network disk Trigger Channel The video will be recorded when the motion is detected You have to set the recording schedule to realize this function Please refer to Section 11 1 for detailed information Trigger Alarm Output Trigger one or more external alarm outputs when an event occurs Note To trigger an alarm outp...

Page 121: ...d area 5 Set the arming schedule and linkage method as in the normal configuration mode 6 Click Save to save the settings Day Night Auto Switch Steps 1 Draw the detection area as in the normal configuration mode Up to 8 areas are supported 2 Select Auto Switch for Switch Day and Night Settings 3 Select the area by clicking the area No 4 Slide the cursor to adjust the sensitivity and proportion of ...

Page 122: ... No 5 Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area in the daytime 6 Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area at night 7 Set the arming schedule and linkage method as in the normal configuration mode 8 Click Save to save the settings Configuring Video Tampering Alarm Purpose You can...

Page 123: ...or Motion Detection in Section 10 1 1 4 Check the checkbox to select the linkage method taken for the video tampering Please refer to Task 3 Set the Linkage Method for Motion Detection in Section 10 1 1 5 Click Save to save the settings Configuring Alarm Input Steps 1 Enter the Alarm Input Settings interface Configuration Event Basic Event Alarm Input 2 Choose the alarm input No and the Alarm Type...

Page 124: ...Task 2 Set the Arming Schedule for Motion Detection in Section 10 1 1 4 Click Linkage Method and check the checkbox to select the linkage method taken for the alarm input Refer to Task 3 Set the Linkage Method for Motion Detection in Section 10 1 1 5 You can copy your settings to other alarm inputs 6 Click Save to save the settings ...

Page 125: ...optional 3 The Delay time can be set to 5sec 10sec 30sec 1min 2min 5min 10min or Manual The delay time refers to the time duration that the alarm output remains in effect after alarm occurs 4 Click Arming Schedule to enter the Edit Schedule Time interface The time schedule configuration is the same as the settings of the arming schedule for motion detection Refer to Task 2 Set the Arming Schedule ...

Page 126: ...ter the Exception Settings interface Configuration Event Basic Event Exception 2 Check the checkbox to set the actions taken for the Exception alarm Refer to Task 3 Set the Linkage Method for Motion Detection in Section 10 1 1 3 Click Save to save the settings Configuring Flashing Alarm Light Output Flashing Alarm Light Output Settings Steps 1 Enter the Flashing Alarm Light Output settings interfa...

Page 127: ...t High Medium and Low are selectable Brightness The brightness of the light 2 Set the flashing duration flashing frequency and brightness 3 Edit the arming schedule 4 Click Save Note Only certain camera models support the function Configuring Audible Alarm Output Audible Alarm Output Settings Steps 1 Enter the Audible Alarm Output settings interface Configuration Event Basic Event Audible Alarm Ou...

Page 128: ...he function Configuring Other Alarm Note Some certain cameras support Wireless Alarm PIR passive infrared sensor Alarm or Emergency Alarm Wireless Alarm Purpose When wireless alarm signal is sent to the camera from the detector such as the wireless door contact the wireless alarm is triggered and a series of response actions can be taken Steps 1 Enter the Wireless Alarm Settings interface Configur...

Page 129: ... save the settings 7 Locate the external wireless device beside the camera and go to Configuration System System Settings Remote Control to arm the camera and study the wireless alarm Configuring Wireless Alarm Settings PIR Alarm Purpose A PIR Passive Infrared alarm is triggered when an intruder moves within the detector s field of view The heat energy dissipated by a person or any other warm bloo...

Page 130: ...e alarm name in the text field as desired 4 Check the checkbox to select the linkage methods taken for the PIR alarm 5 Click the Edit button to set the arming schedule 6 Click Save to save the settings 7 Go to Configuration Advanced Configuration System Remote Control to arm the camera Arming PIR Alarm Emergency Alarm Purpose ...

Page 131: ...on Event Basic Event Emergency Alarm Setting Emergency Alarm 2 Check the checkbox to select the linkage methods taken for the Emergency alarm 3 Click Save to save the settings Smart Events You can configure the smart events by following the instructions in this section including audio exception detection defocus detection scene change detection intrusion detection and line crossing detection etc T...

Page 132: ...Event Audio Exception Detection Audio Exception Detection 2 Check the checkbox of Audio Loss Exception to enable the audio loss detection function 3 Check the checkbox of Sudden Increase of Sound Intensity Detection to detect the sound steep rise in the video security scene You can set the detection sensitivity and threshold for sound steep rise 4 Check the checkbox of Sudden Decrease of Sound Int...

Page 133: ... including Notify Surveillance Center Send Email Upload to FTP Memory Card NAS Trigger Channel for recording and Trigger Alarm Output 7 Click Save to save the settings Configuring Defocus Detection Purpose The image blur caused by defocus of the lens can be detected and some certain actions can be taken when the alarm is triggered Note Defocus detection function varies according to different camer...

Page 134: ...al factors such as the intentional rotation of the camera Some certain actions can be taken when the alarm is triggered Note Scene change detection function varies according to different camera models Steps 1 Enter the Scene Change Detection settings interface Configuration Event Smart Event Scene Change Detection Scene Change Detection 2 Check the checkbox of Enable to enable the function 3 Click...

Page 135: ...ion settings interface Configuration Event Smart Event Face Detection 2 Check the Enable Face Detection checkbox to enable the function 3 Check the checkbox of Enable Dynamic Analysis for Face Detection and then the detected face is marked with green rectangle on the live video Note To mark the detected face on the live video go to Configuration Local to enable the Rules 4 Click and drag the slide...

Page 136: ...n detects people vehicle or other objects which enter and loiter in a pre defined virtual region and some certain actions can be taken when the alarm is triggered Note Intrusion detection function varies according to different camera models Steps 1 Enter the Intrusion Detection settings interface Configuration Event Smart Event Intrusion Detection ...

Page 137: ...ter and loiter in the region will be detected and trigger the set alarm 4 Set the Max Size and Min Size for valid targets Targets smaller or larger than the valid target size are not able to trigger detection Select a point in the live image as the start to draw a rectangle as the max size or min size Max Size The maximum size of a valid target Targets with larger sizes would not trigger detection...

Page 138: ...rs the pre defined region Sensitivity 100 S1 ST 100 S1 stands for the target body part that goes across the pre defined region ST stands for the complete target body Example if you set the value as 60 the action can be counted as an intrusion only when 40 percent body part enters the region Note The Sensitivity of the detection is supported by certain models Refer to actual display for details 9 R...

Page 139: ...e and some certain actions can be taken when the alarm is triggered Note Line crossing detection function varies according to different camera models Steps 1 Enter the Line Crossing Detection settings interface Configuration Event Smart Event Line Crossing Detection Line Crossing Detection 2 Check the checkbox of Enable to enable the function 3 Select the line from the drop down list ...

Page 140: ...B The object going across the plane with both directions can be detected and alarms are triggered A B Only the object crossing the configured line from the A side to the B side can be detected B A Only the object crossing the configured line from the B side to the A side can be detected 8 Drag the slider to set the sensitivity value Sensitivity Range 1 100 It stands for the percentage of the body ...

Page 141: ...ing Alarm and Audible Warning Note Only certain models support Trigger Channel Trigger Alarm Output Flashing Alarm and Audible Warning 12 Click Save to save the settings Configuring Region Entrance Detection Purpose Region entrance detection function detects people vehicle or other objects which enter a pre defined virtual region from the outside place and some certain actions can be taken when th...

Page 142: ...er sizes would not trigger detection Min Size The minimum size of a valid target Targets with smaller sizes would not trigger detection 5 Set the detection area Click on the live video to specify the four vertexes of the detection region and right click to complete drawing 6 Select the detection target Human and vehicle are available If the detection target is not selected all the detected targets...

Page 143: ...ll pre defined regions 9 Click Arming Schedule to set the arming schedule 10 Click Linkage Method to select the linkage methods for intrusion detection including Notify Surveillance Center Send Email Upload to FTP Memory Card NAS Trigger Channel Trigger Alarm Output Flashing Alarm and Audible Warning Note Only certain models support Trigger Channel Trigger Alarm Output Flashing Alarm and Audible W...

Page 144: ...sizes would not trigger detection Min Size The minimum size of a valid target Targets with smaller sizes would not trigger detection 5 Set the detection area Click on the live video to specify the four vertexes of the detection region and right click to complete drawing 6 Select the detection target Human and vehicle are available If the detection target is not selected all the detected targets wi...

Page 145: ...ions 9 Click Arming Schedule to set the arming schedule 10 Click Linkage Method to select the linkage methods for intrusion detection including Notify Surveillance Center Send Email Upload to FTP Memory Card NAS Trigger Channel Trigger Alarm Output Flashing Alarm and Audible Warning Note Only certain models support Trigger Channel Trigger Alarm Output Flashing Alarm and Audible Warning 11 Click Sa...

Page 146: ...ection region and right click to complete drawing 6 Set the Max Size and Min Size for valid targets Targets smaller or larger than the valid target size are not able to trigger detection Max Size The maximum size of a valid target Targets with larger sizes would not trigger detection Min Size The minimum size of a valid target Targets with smaller sizes would not trigger detection 7 Click Stop Dra...

Page 147: ...ttended baggage only when 40 percent body part of the target enters the region Note The Sensitivity of the detection is supported by certain models Refer to actual display for details 10 Repeat the above steps to configure other regions Up to 4 regions can be set You can click the Clear button to clear all pre defined regions 11 Click Arming Schedule to set the arming schedule 12 Click Linkage Met...

Page 148: ... Max Size and Min Size for valid targets Targets smaller or larger than the valid target size are not able to trigger detection Max Size The maximum size of a valid target Targets with larger sizes would not trigger detection Min Size The minimum size of a valid target Targets with smaller sizes would not trigger detection 7 Click Stop Drawing when finish drawing 8 Set the time threshold for objec...

Page 149: ...tails 10 Repeat the above steps to configure other regions Up to 4 regions can be set You can click the Clear button to clear all pre defined regions 11 Click Arming Schedule to set the arming schedule 12 Click Linkage Method to select the linkage methods 13 Click Save to save the settings VCA Configuration Face Capture The camera can capture the face that appears in the configured area and the fa...

Page 150: ...set the Device No and Camera Info for the camera which can be overly on captured picture Text Overlay Information You can check desired items and adjust their order to display on captured pictures Shield Region The shield region allows you to set the specific region in which the face capture will not function Up to 4 shield regions are supported Steps 1 Click the hexagons sign to draw shield area ...

Page 151: ... two pupils and it is the basic standard for a camera to identify a target 3 Click the hexagons sign to draw the detection area you want the face capture to take effect Draw area by left click end points in the live view window and right click to finish the area drawing Notes Polygon area 4 10 sides sides is supported If the live view is stopped there is no way to draw the configured area 4 Click ...

Page 152: ...get The higher the value is the easier a face will be recognized and the higher possibility of misinformation would be The default value of 3 is recommended Capture Parameters Face Capture Mode Best Shot and Quick Shot are available Best Shot The best shot after target leave the detection area Capture Times 1 10 Refers to the capture times a face will be captured during its stay in the configured ...

Page 153: ...the time interval between the camera detecting a face and taking a capture action If the detected face stays in the scene for less than the set filtering time capture will not be triggered For example if the face filtering time is set as 5 seconds the camera will capture the detected face when the face keeps staying in the scene for 5 seconds Note The face filtering time longer than 0s may increas...

Page 154: ...ction line An orange line named as detection line can be set on the live video and the object entering or exiting through the line will be detected and counted Click button on the left of the live view image An orange line will appear on the image Drag the detection line to adjust its position Drag the yellow end points of the detection line to adjust its length Note The detection line should be d...

Page 155: ...eight blue lines can be shown on each side of the detection line These lines are reference for calibration setting Calibration Line Green Vertical Line The distance from the left endpoint to the calibration line calibration line width indicates the set width of a person You can drag the calibration line to adjust the distance according to the blue line distribution Advanced You can precisely adjus...

Page 156: ... counting cycle select the desired time period from the Data Statistics Cycle dropdown list 5 To reset the counter click the button on the left of the live view image 6 Click Arming Schedule to set the arming schedule Refer to Task 2 Set the Arming Schedule for Motion Detection in Section 10 1 1 7 Check Linkage Method tab to select the linkage method Refer to Task 3 Set the Linkage Method for Moti...

Page 157: ...ction needs no camera calibration Notes It is recommended to install the camera as right above the entrance exit as possible and make sure it is horizontal to improve the counting accuracy Steps 1 Enter the Counting Configuration interface Configuration Counting Counting Configuration 2 Check the Enable Counting checkbox to enable the function 3 Check the Enable OSD Overlay checkbox and the real t...

Page 158: ...ine to adjust its length 4 Click to delete the detection line 5 Click to to change the direction 5 Click the button and the number of the people entered and exited will be cleared to zero 6 Click Arming Schedule to enter the arming schedule interface and click and drag the mouse on the time bar to set the time 7 Check Linkage Method tab to select the linkage method 8 Click Save to save the setting...

Page 159: ...dow as the configured area Or click Delete to delete the current drawn area 4 Configure the parameters for drawn area Detection Sensitivity 0 100 It refers to the sensitivity of the camera identify a target The over high sensitivity may cause the misinformation It is recommended you set the sensitivity as the default value which is 50 Background Update Rate 0 100 It refers to the speed of the new ...

Page 160: ...nkage Method tab and select the linkage method by checking the checkbox of notify the surveillance center 7 Click Save to save the settings Note The heat map statistics will be calculated under Application tab Go to Application to check the heat map statistics Road Traffic Purpose Vehicle Detection and Mixed traffic Detection are available for the road traffic monitoring In Vehicle Detection the p...

Page 161: ...the red frame Only the position of red frame is adjustable Note Only 1 license plate can be captured at one time for each lane 6 Select a Province State Abbreviation in the dropdown list when the attribution of license plate cannot be recognized 7 Set the Arming Schedule 1 Click Arming Schedule to enter the arming schedule interface 2 Click on the time bar and drag the mouse to select the time per...

Page 162: ...Application Note Queue management is only supported by certain camera models Rule Settings The camera supports Regional People Queuing Up Waiting Time Detection and Real time Upload Check checkbox to enable the desired function Regional People Queuing Up the function detects and calculates queuing up persons in defined regions and trigger alarms when the alarm threshold condition and the alarm tri...

Page 163: ...undary Up to 10 edges are supported for a region Move the region select and drag the region Adjust the region boundary select the region and drag the endpoint of the region edge Delete the region select the region and click Delete Note When you are drawing regions try to avoid region overlapping A region should cover as much space as a queue may take Queue Management Rule Settings b Set parameters...

Page 164: ...triggered when the alarm threshold condition is met c Repeat above steps to set up other regions if needed Up to 3 regions are supported 2 Arming Schedule Set the arming schedule for the function In the armed periods the function is active Refer to Task 2 in Section 10 1 1 3 Linkage Method Set linkage method For triggered alarm information you can set the linkage action as a response to forward th...

Page 165: ...l recording and scheduled recording In this section you can follow the instructions to configure the scheduled recording By default the record files of scheduled recording are stored in the local storage or in the network disk Steps 1 Enter the Record Schedule Settings interface Configuration Storage Schedule Settings Record Schedule Recording Schedule Interface 2 Check the checkbox of Enable to e...

Page 166: ... 00 05 The Post record time can be configured as 5s 10s 30s 1 min 2 min 5 min or 10 min Stream Type Select the stream type for recording Note The record parameter configurations vary depending on the camera model 4 Select a Record Type The record type can be Continuous Motion Detection Alarm Motion Alarm Motion Alarm and Event Continuous If you select Continuous the video will be recorded automati...

Page 167: ...dule you have to configure the settings on the Motion Detection and Alarm Input Settings interfaces Please refer to Section 10 1 1 and Section 10 1 3 for detailed information Record Triggered by Motion Alarm If you select Motion Alarm the video will be recorded when the external alarm is triggered or the motion is detected Besides configuring the recording schedule you have to configure the settin...

Page 168: ...age Steps 1 Enter the Capture Settings interface Configuration Storage Storage Settings Capture Capture Configuration 2 Go to Capture Schedule tab to configure the capture schedule by click and drag the mouse on the time bar You can copy the record schedule to other days by clicking the green copy icon on the right of each time bar 3 Click Advanced to select stream type Advanced Setting of Capture...

Page 169: ...ox to enable continuous snapshot 2 Select the picture format resolution quality and capture interval 3 Check the Enable Event triggered Snapshot checkbox to enable event triggered snapshot 4 Select the picture format resolution quality capture interval and capture number Set Capture Parameters 6 Set the time interval between two snapshots 7 Click Save to save the settings ...

Page 170: ...nd you can set the user name and password to guarantee the security if SMB CIFS is selected Note Please refer to the NAS User Manual for creating the file path For your privacy and to better protect your system against security risks we strongly recommend the use of strong passwords for all functions and network devices The password should be something of your own choosing using a minimum of 8 cha...

Page 171: ...y free space status type and property of the disk Storage Management Interface 2 If the status of the disk is Uninitialized check the corresponding checkbox to select the disk and click Format to start initializing the disk When the initialization completed the status of disk will become Normal View Disk Status 3 Define the quota for record and pictures 1 Input the quota percentage for picture and...

Page 172: ... card detection function is only supported by certain types of memory cards and camera models If this tab page doesn t show on your web page it means either that your camera doesn t support the function or your installed memory card is not supported for this function You can contact the dealer or the retailer for the information of memory card that supports the function Steps 1 Enter Memory Card D...

Page 173: ...nd damaged You will receive a notification if the health status is anything other than good when the Arming Schedule and Linkage Method are set Note It is recommended that you change the memory card when the health status is not good 3 Click R W Lock tab to add a lock to the memory card With the R W lock added the memory card can only be read and write when it is unlocked R W Lock Setting Add a Lo...

Page 174: ...ave the settings 4 Set the Arming Schedule and Linkage Method if you want to receive a notification when the health status of the memory card is anything other than good Refer to Task 2 Set the Arming Schedule for Motion Detection and Task 3 Set the Linkage Method for Motion Detection in Section 10 1 1 5 Click Save to save the settings Configuring Lite Storage Purpose When there is no moving objec...

Page 175: ...ser Manual 174 2 Check the Checkbox of Enable to enable the lite storage function 3 Input the storage time in the text field You can view the available space of the SD card on the page 4 Click Save to save the settings ...

Page 176: ... how to view the remotely recorded video files stored in the network disks or SD cards Steps 1 Click Playback on the menu bar to enter playback interface Playback Interface 2 Select the date and click Search Search Video 3 Click to play the video files found on this date ...

Page 177: ...e Mute Speed down Download Speed up Playback by frame Enable Disable digital zoom Note You can choose the file paths locally for downloaded playback video files and pictures in Local Configuration interface You can also input the time and click to locate the playback point in the Set playback time field You can also click to zoom out in the progress bar Set Playback Time Progress Bar The different...

Page 178: ...nfigured Go to Configuration Storage Schedule Settings Capture to set the capture schedule Picture Search Interface Steps 1 Select the file type from the dropdown list Continuous Motion Alarm Motion Alarm Motion Alarm Line Crossing Intrusion Detection and Scene Change Detection are selectable 2 Select the start time and end time 3 Click Search to search the matched pictures 4 Check the checkbox of...

Page 179: ...an view and download the captured face data from application tab To get more intuitional results you can display the data in different charts Application Interface Steps 1 Select the report type Daily report weekly report monthly report and annual report are selectable 2 Select the statistics type 3 Select the start time and click Counting The counting result displays in the statistic result area ...

Page 180: ...culates for the month your selected date belongs to and the annual report calculates for the year your selected date belongs to 2 Select the statistics type People Entered and People Exited are selectable 3 Select the start time and click Counting The counting result displays in the statistic result area Click Table Bar Chart or Line Chart to display the result in different way Note If you select ...

Page 181: ...ted date belongs to and the annual report calculates for the year your selected date belongs to 2 Select the start time and click Counting to list the heat map data 3 Select Space Heat Map or Time Heat Map to display the results If you select the time heat map to list the statistics there is an Export button to export the data in an excel file Time Heat Map Note It is recommended that you do not a...

Page 182: ...e People entered and people exited are selectable 3 Select the start time and click Counting to list the heat map data 4 Select Table Bar Chart or Line Chart to display the results If you select the table to list the statistics there is an Export button to export the data in an excel file Queue Management Statistics Purpose Queue management supports data analysis and report output from multiple di...

Page 183: ...k target regions and set queue length levels Queuing Up Time Analysis Purpose Queuing Up Time Analysis calculates people number of different waiting time levels Regional comparison and multiple waiting time level comparison are supported Steps 1 Select Statistic Type Regional Comparison Compares queuing up people number of different regions a Check one or more regions b Set waiting time level Chec...

Page 184: ...e Status Analysis Purpose Queue Status Analysis calculates the time and duration that a queue stays a certain length Regional comparison and multiple queue length level comparison are supported Steps 1 Select Statistic Type Regional Comparison Compares the time and duration that a queue stays at a certain length in different regions a Check one or more regions b Set queue length level Queue length...

Page 185: ...d installed the device can save up to one mouth s data With NO memory card installed the device can only save up to one week s data Raw Data Exporting Raw data exporting of queue management is not available on web browser For further analysis you can get the data via RTSP protocol Open Platform Purpose Open platform allows you to install the application for the third party function development Not...

Page 186: ...in the list such as the version memory used flash used company status and license In the Operation list you can click to export the log click to set the permission click to delete the application and click enable or disable the application Note If you click there are two checkboxes Get Video Stream and Camera Setting Authorization If the third party application needs to get the video stream check ...

Page 187: ...s that the application is free of use and you need not to import a license key inactive means you should import a license key before using the application Import License Note Before you import the application package make sure the following requirements are met The imported applications cannot have the same name The flash memory size of the imported application should be less than the free flash m...

Page 188: ...e Search active devices online Search online devices automatically After launch the SADP software it automatically searches the online devices every 15 seconds from the subnet where your computer locates It displays the total number and information of the searched devices in the Online Devices interface Device information including the device type IP address and port number etc will be displayed F...

Page 189: ...eters panel on the right side 2 Edit the modifiable network parameters e g IP address and port number 3 Enter the password of the admin account of the device in the Admin Password field and click to save the changes For your privacy and to better protect your system against security risks we strongly recommend the use of strong passwords for all functions and network devices The password should be...

Page 190: ...Network Camera User Manual 189 Figure A 1 2 Modify Network Parameters ...

Page 191: ...the LAN parameters of the router as in the following figure including IP address and subnet mask settings Figure A 2 2 Set the LAN parameters 3 Set the port mapping in the virtual severs of Forwarding By default camera uses port 80 8000 and 554 You can change these ports value with web browser or client software Example When the cameras are connected to the same router you can configure the ports ...

Page 192: ...camera at 192 168 1 23 2 Map the port 81 8001 555 and 8201 for the network camera at 192 168 1 24 3 Enable ALL or TCP protocols 4 Check the Enable checkbox and click Save to save the settings Figure A 2 3 Port Mapping Note The port of the network camera cannot conflict with other ports For example some web management port of the router is 80 Change the camera port if it is the same as the manageme...

Page 193: ...Network Camera User Manual 192 ...

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HIKVISION HiWatch HWI-B120H-U, User Manual

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