Mobile Network Video Recorder
75
10.2
FAQ
•
Why does my DVR make a beeping sound after booting?
The possible reasons for the warning beep on the device are as follows:
a)
There is no HDD installed in the device.
b)
The HDD is not initialized.
c)
HDD error
To cancel the beeping sound and use the device without HDD, enter the Exception Settings interface. For detailed
information, see
Chapter 7.2.5 Handling Exceptions
.
•
DVR fails to start up after connecting the power.
Possible reasons:
a)
Incorrect voltage input (6 ~ 36 VDC) and power consumption (≥ 50W).
b)
The HDD lock is not closed.
c)
The power connections are incorrect and please refer to
Chapter 1.3
.
d)
The motherboard or power functions abnormally. In case of hardware failure, please contact the supplier of the product.
•
Fail to connect 3G.
Possible reasons for 3G connection failure are as follows:
a)
Dialing is not enabled.
b)
APN, dial number, user name and password should be set for 3G VPDN private network.
c)
No 3G antenna connected.
When both the master/slave antennas are connected, locate them vertically with above 20cm
distance from each other.
d)
SIM card is out of service or 3G service is not opened.
•
Fail to connect to WiFi.
Please check the following settings:
a)
The SSID, encryption type or password are entered incorrectly.
b)
AP (access point) or router works abnormally.
c)
No WiFi antenna connected or the antenna is not vertically located.
•
The DVR cannot be accessed via platform (iVMS) after successful connection to 3G or WiFi.
Possible reasons:
a)
The parameters (e.g., server IP, device registered ID, etc.) of the platform are configured incorrectly.
b)
The platform works abnormally.
•
Fail to obtain satellite positioning information.
Possible reasons:
a)
The satellite positioning antenna is not placed outdoor.
b)
There is no satellite positioning module (built-in or external) available for the DVR.
c)
The Posit
ion Module
are configured incorrectly (please see
Chapter 6.2
).
•
Why does the device seem unresponsive when operating with the IR remote control?
Please read
Chapter 1.3
, and check:
a)
The batteries are installed correctly, making sure that the polarities of the batteries are not reversed.
Summary of Contents for DS-M5504HNI Series
Page 1: ...User Manual UD 6L0204D1120A01 Mobile Network Video Recorder...
Page 47: ...Mobile Network Video Recorder User Manual 46 Figure 4 9 Search Result Interface...
Page 51: ...Mobile Network Video Recorder User Manual 50 Figure 5 6 Wi Fi Status Interface...
Page 53: ...Mobile Network Video Recorder User Manual 52 Figure 6 2 Push Mode Platform...
Page 78: ...User Manual of Mobile Digital Video Recorder 77...
