5
Term
Description
MMF
The Multi-Merchant Facility. This is a feature of the HICAPS terminal
which optionally allows you to settle the EFTPOS funds separately for
each provider.
patient ID
A member listed on the card which identifies a given patient within a
Health Fund membership.
Practice Management
System
The PC-based system which allows a transaction to be sent directly to the
HICAPS terminal.
Provider
Practitioners who provide Health Services to patients.
provider number
Is eight characters that uniquely identify each individual provider for
a specific location. Provider numbers that HICAPS use are issued by
Medicare Australia or Medibank Private.
Provider numbers are location specific, so you must have a provider
number for each location you wish to practice at.
quick settings panel
A pull-down menu accessed on the terminal from the home screen,
or within apps, which contains easy access settings for a number of
commonly used settings, such as Wi-Fi, Bluetooth® etc. Swiping down
from the top of the terminal screen will reveal the terminal’s quick
settings panel.
refund
Refunds a previous EFTPOS or credit approved transaction.
regular heartbeat
Heartbeats that occur outside the configured maintenance window.
reversal
Reverses an approved transaction on the same day the transaction was
processed.
RRN
Receipt reference number (unique 12-digit field)
swipe member card
Pass the membership card through the card reader on the right-hand
side of the HICAPS terminal.
tooth number
Two-digit FDI numeric identifying the tooth on which the service was
performed.
