NCR RealPOS 60 Hardware Service Manual Download Page 1

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NCR

RealPOS

(7601)

Release

1.1

Hardware

Service

Guide

B005

‐

0000

‐

1976

Issue

Summary of Contents for RealPOS 60

Page 1: ...NCR RealPOS 60 7601 Release 1 1 Hardware Service Guide B005 0000 1976 Issue B...

Page 2: ...ducts as new technology components software and firmware become available NCR therefore reserves the right to change specifications without prior notice All features functions and operations described...

Page 3: ...rvice technician Fuse Replacement Warning For continued protection against risk of fire replace only with the same type and ratings of fuse Attention Pour pr venir et vous prot ger contre un risque de...

Page 4: ...codes and ordinances Do not modify the plug provided if it will not fit the outlet have the proper outlet installed by a qualified electrician Improper connection of the equipment grounding conductor...

Page 5: ...y Test 2 9 Running the Peripheral Diagnostics 2 10 Navigation 2 10 Running the Tests 2 10 MSR Test 2 10 Printer Test 2 11 Scanner Test 2 11 Tone Indicator Test 2 12 Chapter 3 Hardware Disassembly Intr...

Page 6: ...1 Serial Port Jumpers 4 2 Fuses 4 3 A_ON and RSD FSD Jumpers 4 4 Connector Pinouts 4 5 Chapter 5 Power Supply AC Input 5 2 Input Frequency Range 5 2 DC Output 5 2 Maximum Rated Output Power 5 2 Chapte...

Page 7: ...rom NCR s extensive line of peripherals including printers displays keyboards and scanners The NCR RealPOS 60 enables you to protect your investment in legacy serial devices or choose from the growing...

Page 8: ...nents However the case can be secured to a fixed object desk pole etc by attaching a standard Kensington lock to the Security Hasp In addition a small padlock can be attached to the hasp to prevent th...

Page 9: ...umber and model number are included on a label located on the bottom of the unit A Certificate of Authenticity label is also included if the terminal is shipped with a pre installed Operating System 2...

Page 10: ...4 Product Overview...

Page 11: ...e Current System Operation Suspect Component System State Power LED Disk Activity LED Corrective Action Normal Operation N A System ON ON OFF N A Normal Operation N A System ON with HDD Activity ON Fl...

Page 12: ...s N A 1 Check for blocked cooling vents 2 Check for excessive ambient temperature 3 Check cooling components POST CPU CPU not Operat ing ON ON 1 Check for correctly installed CPU 2 Replace Motherboar...

Page 13: ...1 Use display to determine failure point via onscreen message and BIOS Setup Boot Time Boot Media HDD LAN ON OFF HDD is Boot Device 1 Check HDD status in BIOS Setup 2 Check connections between HDD an...

Page 14: ...based bootable CD ROMs E Box Tests Peripheral Tests A minimum of 512 MB of memory is required to run the Peripheral Tests The following sections provide instructions about how to load the diagnostics...

Page 15: ...e run from an external CD ROM drive 1 Connect the external USB CD ROM drive to a USB connector on the terminal 2 Connect the Power Supply to the DC Power connector on the CD ROM and to an AC outlet US...

Page 16: ...the CD ROM drive and boot the system When the system is boots the Main Menu is displayed NCR Loadable E Box Diagnostics CD Version Linux Base NSPOS9 Copyright 2007 2008 NCR Corporation NCR Loadable Di...

Page 17: ...CTED 0 Exit Storage IDE Device Information Select 2 Select from the list to perform the desired test s Testing SATA Hard Drive Connection SATA1 via dev sdb Model MFG ST380215AS Capacity 80 0 GB Operat...

Page 18: ...or hardware settings to ensure the proper configuration is being tested 1 Change Serial Port Configuration Diagnosic operation only 2 Test a Serial Port Serial Turnaround Plug required 0 Exit RS 232...

Page 19: ...ystem Memory 6 and press Enter The system memory information is displayed For example Terminal System Memory System Memory is reported by the OS as 984252 KB Estimate of physical memory present is 102...

Page 20: ...tains the options available for you to test FitClient Manager LE Peripherals Hard Totals Keylock Line Display MICR MSR POS Printer Scale Scanner Tone Indicator Platform MSR Test 1 Using the arrow keys...

Page 21: ...6 Highlight Run Interactive Diagnostic and then press Enter 7 Exit the test by pressing Esc Scanner Test 1 Using the arrow keys highlight Scanner and then press Enter 2 Press to move to the right sid...

Page 22: ...ile Note If your keyboard is not listed you can modify the parameters of the current one or create a new one by selecting Create a New Name Press F8 to save all changes Keep in mind that all changes a...

Page 23: ...s according to the manufacturer s instructions Attention Il y a danger d explosion s il y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou d un type recom...

Page 24: ...ified electrician Improper connection of the equipment grounding conductor can result in a risk of electric shock The conductor with insulation having an outer surface that is green with or without ye...

Page 25: ...embly 3 Cable Connectors The following illustrations identify the peripheral cable connectors For convenience there is a USB connector located on the front of the unit 28047 USB 12V E 12V F12V G 12V C...

Page 26: ...ssembling the Terminal Removing the Rear Cable Cover Note The Rear Cable Cover is optional 1 1 Loosen the Captive Screws 2 that secure the cover to the rear of the terminal 2 Pivot the cover as shown...

Page 27: ...ard to unlock the Top Cover Note First remove the Security Lock on the rear of the unit if present 2 Pivot the Top Cover open and gently rest it on the table surface Caution When opening the cover do...

Page 28: ...es on the HDD Bracket as shown to unlock the bracket from the Top Cover and slide the HDD Bracket as shown until you see Unlocked displayed in the opening in the HDD Bracket 2 Tilt the HDD on one edge...

Page 29: ...ng the Motherboard 1 Disconnect any external cables on the back of the terminal 2 Open the Top Cover 3 Remove the Daughter Card a Disconnect the Data Cable and Power Cable from the Daughter Card Assem...

Page 30: ...ews 2 that secures the Cooling Solution Assembly to the chassis b Loosen the spring loaded captive screws 6 that secure the Cooling Solution Assembly to the Motherboard Note Use a sequential rotating...

Page 31: ...Hardware Disassembly 9 c Remove the Cooling Solution Assembly from the Motherboard 5 Disconnect the Power Switch Ribbon Cable from the Motherboard 28751 28750 Power Switch Ribbon Cable...

Page 32: ...ly 6 Disconnect the COMMC and COMD Cables from the Motherboard 7 Disconnect the remaining cables from the Motherboard 28752 COMC COMD 28753 Line Out PS 2 HDD SATA Front Panel Board USB COMC COMD DC Po...

Page 33: ...he screws 4 that secure the Motherboard to the chassis base 9 Tilt the Motherboard as shown below and shift it toward the front of the cabinet to remove the connectors from the rear of the chassis 287...

Page 34: ...ssor Board Solder joints can be broken if the board is allowed to be flexed Use two hands to handle the board 10 Remove the Memory Module s from the Motherboard See the Replacing a Memory Module secti...

Page 35: ...nnector locking screw one half turn counter clockwise to release the CPU b Note the orientation of the CPU Module gold triangle location c Carefully remove the CPU and place it in an anti static packi...

Page 36: ...osition fully counter clockwise b Correctly position the new CPU over the CPU Socket with the gold triangle located as shown below Caution Do not touch the CPU contacts c Do not insert the CPU at an a...

Page 37: ...ckwise to lock the CPU Note Make sure the CPU remains flat and fully seated while locking the socket f Verify the board s jumper settings match the old Motherboard 13 Install the Memory Module s 14 In...

Page 38: ...ts of the syringe Too much grease can block the airflow around the CPU heat spreader The goal is for the processor chip to be evenly covered with grease once the heatsink is installed Do not apply the...

Page 39: ...ning the spring loaded screws Tighten each screw a little at a time to evenly raise the Heatsink from the CPU b Secure the assembly to the chassis 2 screws Note After powering up the terminal re flash...

Page 40: ...Open the Top Cover 2 Disconnect the Front Panel USB Cable and Power Switch Ribbon Cable from the Front Panel 3 Remove the screws 2 that secure the Front Panel Board to the Front Panel 28755 Power Swi...

Page 41: ...Open the latches at the ends of the memory socket to release the module 4 To install the module align it with the socket and push it straight down applying down pressure on the ends smoothly with bot...

Page 42: ...20 Hardware Disassembly 5 Ensure that the edges of the module engage the latches and that the latches are completely closed 28758...

Page 43: ...ote the battery s polarity before removing it so that you can replace the battery correctly 4 Press the Retaining Clip to the side as shown and then remove the battery from of the socket 5 Insert the...

Page 44: ...22 Hardware Disassembly...

Page 45: ...ard Connectors 28763 LAN USB USB VGA DVI D COMB COMA 12 V USB Power 24 V USB Power Cash Drawer Fan Front Panel SATA0 SATA1 Line Out Mic In USB COMD COMC Not Used DC Power DC Power In PS 2 SATA2 SATA_3...

Page 46: ...2 Circuit Boards Serial Port Jumpers There are four serial ports available The default setting for all is 12V 28764 COMC COMB COMA COMD Default setting Ring Indicator 12 V 5 V...

Page 47: ...Circuit Boards 3 Fuses 29434 F1 3 A 125 V Littelfuse P N 0154003 DTR NCR P N Printer Cash Drawer 24V 006 8610783 F5 10 A 125 V Littelfuse P N 0154010 DRT NCR P N 006 8616904 Motherboard DC Power In...

Page 48: ...board properly for these environments The A_ON jumper is used to cause the terminal to turn on automatically whenever AC power is applied It should always be set to Pins 2 3 for the 7601 The RSD FSD...

Page 49: ...icates the following when the yellow LED on the right side is lit Unlit 10M speed Green 100M speed Ethernet RJ 45 USB 1 2 Connector 10 100 Base T Ethernet RJ Jack Color None specified USB1 USB2 PIN No...

Page 50: ...R Approved Equivalent Fuse can supply 1 1 A over the temperature range 15 pin D shell VGA SVGA or XGA Color Blue PIN No Signal Description PIN No Signal Description 1 RED 2 GREEN 3 BLUE 4 N C 5 Ground...

Page 51: ...RS 232 and USB must NOT exceed 3 0 A The 12 V outputs from the powered ports are protected by a self healing fuse If a port does not have 12 V connected to pin 9 that port can be used to wake up the...

Page 52: ...a socketed fuse Littelfuse P N 154003TDR or NCR P N 006 8610783 24 V at 2 3A max Note This port may also be used to provide power only for a printer that uses an RS 232 I F to connect to the 7601 Col...

Page 53: ...0TF 15 or NCR approved equivalent A single self healing polyfuse protects the 5V of both ports 12V and 24V USB Power ports Polytronics Everfuse P N SMD1812P160TF or NCR approved equivalent Color Teal...

Page 54: ...a single connector The two cash drawers share a common switch status signal The 24V is the same fused 24V used for the 24V USB plus power port Color None specified 6 position RJ45 connector PIN No Sig...

Page 55: ...itch between 115VAC or 230VAC PFC per EN61000 3 2 120VAC 240VAC operation Fanless sealed case 300 000 hour Mean Time Between Failures MTBF RoHS and WEEE Compliant Supports 24V retail printers at 55W m...

Page 56: ...ed Output Power The maximum rated output power as defined as the continuous load is 150W Range Nominal Vrms Minimum Vrms Maximum Vrms Input Current Max Arms Low 115 100 127 90 136 2 2 A High 230 200 2...

Page 57: ...the Top Cover 3 Temporarily move the shunt from the Normal position Pins 1 2 to Pins 2 3 4 Move the shunt back to the Normal position 5 Close the Top Cover 6 Connect power and turn on the terminal CM...

Page 58: ...2 Clearing the CMOS Password...

Page 59: ...rrupt 3 11 Communication Port COM1 4 12 Communication Port COM2 5 13 Printer Port LPT2 6 14 Floppy Disk Drive Controller 7 15 Printer Port LPT1 8 3 System CMOS Real Time Clock 9 4 ACPI Controller 10 5...

Page 60: ...2...

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