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STEP 3
If prompted for a PIN, the following instructions will be played:
‘Please enter a PIN.
The PIN pad has telephone layout with 1,2,3 at the top, and cancel, 0, ok at the bottom of
the screen
Tactile bumps around the screen border indicating every column and row of the PIN pad.
The screen will be blank.
To find digits, start from one of the tactile bumps, and move one finger vertically or
horizontally, until you hear a beep or the words cancel, or ok.
To find additional digits, move your finger around the keypad and listen for the beeps.
To select a digit, lift your finger, then tap two times using one finger on the screen and
listen for the acceptance sound.
If you are not sure you found the right digit, do not double tap the screen. Simply start
searching from the corner again.
The terminal will announce when you have entered 4 digits. To finish and pay, select ok at
the bottom right and double tap towards the centre of the screen. To abort transaction,
select the cancel at the bottom left and double tap towards the centre of the screen.’
5.1.3 PIN entry training mode
The HICAPS Terminal has a PIN entry training mode for
cardholders to understand how to process payments
requiring a PIN. To enable this function, use the following
steps:
STEP 1
To process an EFTPOS Sale transaction, select
Sale
icon
from the home screen.
Note:
If the terminal has been configured as a multi
merchant terminal you will be prompted to select the
appropriate merchant for the transaction.
