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6.6 Completing a heartbeat
Terminals automatically send a heartbeat every hour
to check for terminal updates. If you need to request a
manual heartbeat follow these steps:
STEP 1
From the HICAPS Home Screen, select
Support
.
STEP 2
Scroll down on the Support Page until
Diagnostics
is
available. Tap
Diagnostics
to launch the Diagnostics App.
STEP 3
From the
Diagnostics
menu select
Verifone Cloud
.