20
STEP 4
If entering the claim manually, type in the RRN and benefit
amount from the original transaction receipt and tap
NEXT
.
STEP 5
Summary of the HICAPS claim will be shown. Check the
claim details and tap
Cancel Claim
to proceed.
STEP 6
Warning message will be displayed to confirm cancelling
of claim. Tap
Cancel Claim
to continue to cancel claim.
Once a claim is cancelled, the claim is reversed and there is
no way to reinstate the claim.
If you do not wish to cancel the claim tap
Go Back
.
Note:
The terminal will produce two copies of the
cancellation receipt. The first copy must be signed by the
Fund member and retained for your records, the second
copy is for the member’s records.
