HICAPS T4200, User Manual

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P0-PZ Refer Health Fund (7) – note 2 Refer to Health Fund
H Time Out waiting for ACK from terminal
H2 Maximum number of ACK Time Outs reached
H3 Timed Out waiting for response message from terminal
H4 LRC Error in response message
H5 Unable to send, terminal not connected
H6 Terminal busy
HX ActiveX Internal Error
BZ Communication Error
CE Communication Error
ED Destination Error
EN Network Request Error
HM Hardware Error
HW Hardware Error
LC Unexpected loss of carrier
NA Transaction Type not available
ND Reversal Time Out
NM No sync with Modem network Failure
Contact Help Desk
NS Declined – Settlement required
TO Time Out Error
TC Cancelled by user or input time out
VN Void not allowed
LR Terminal Logon Required
JF Journal Full
IM Invalid MAC
DI Duplicate Invoice
TA Transaction Not Allowed
NP Provider number not found
Note 1: Response code for the unmatched reversal, void, cancellation) transactions.
Note 2: Response code in the range P0 – P9 and PA – PZ indicate that a transaction has
been declined by the Health Fund for a specific reason. These transactions must be
followed up directly with the fund.
7.2 item level hicaps response codes
code Receipt print Out Description
00 Approved (8) Transaction Approved
0 Item No Benefit (5) Nil benefit payable on this item
02 Restricted Item (5) Nil benefit – restricted item
03 Restricted Item (5) Reduced benefit – restricted item
04 Previously Paid (5) Nil benefit – benefit previously paid
05 Limit Reached Nil benefit – limit reached
06 Limit Reached Reduced benefit – limit reached
07 Waiting Period Nil benefit – qualifying period applies
08 PreReq Ser Reqd Nil benefit – pre-requisite service required
09 Pre Existing Nil benefit – pre existing ailment
0 Item Nbr Invalid Item number invalid
 Item Nbr Ceased Item number ceased
LP Locked Provider
IL Number of items exceeded limit
TP The transaction password is protected
II Invalid max item setup
FL An [empty] Claim initiated from Practice Management
System. (i.e. only provider in the EA field)
FC Field content error – (a) Non numeric field such as
patient ID, Body part number, service date and amount
contain non-numeric data (i.e. anything other than
accept ‘0’ to ‘9’)
(b) Alpha numeric field such as item number contains
symbols. (i.e. anything other than ‘A’ to ‘Z’. ‘a’ to ‘z’, ‘0’
to ‘9’ and space)