30
3
step 6
The cardholder is to select their account using the
buttons beside each account option.
step 7
The terminal will then prompt for the cardholder to
enter their PIN and press
[ENTER]
.
For a Credit or Charge card transaction the cardholder
can just press
[ENTER]
if they don’t have a PIN.
step 8
The transaction will be processed by the bank and
be approved or declined. Please ensure you check
the screen and receipt to confirm the transaction was
approved or declined.
step 9
If the payment was made using a card without a PIN
you will also be asked to confirm the signature once
the transaction is approved by the bank.
step 10
If the signature matches press YES
[ENTER]
and the
transaction is complete.
If the signature doesn’t match, press NO
[cLEaR]
to
cancel the transaction and get payment by another
means.
3.2.2 refund an EFTpOs transaction
(practice management system)
To refund an EFTPOS transaction, simply send the
transaction to the HICAPS terminal by selecting the
appropriate option from your Practice Management
System screen.
When the terminal receives the transaction details
from your Practice Management System the terminal
will prompt for the customer card to be swiped.
The results from the transaction will be returned
directly to the Practice Management System.
For further assistance on processing a cancel
transaction using your Practice Management System
transaction please contact your Practice Management
System provider.
SELECT ACCOUNT
saViNGs
cREDiT
chEQUE
PINPAD
cLEaR
TOTaL $25.50
KEY piN aND ENTER
SIGNATURE
NO
YEs
siGNaTURE
cORREcT?
RESPONSE
<REspONsE MEssaGE>
RESPONSE
siGNaTURE REQUiRED
Summary of Contents for T4200
Page 1: ...hicaps terminal user guide...
