HICAPS T4200, User Manual

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2 Item Not Valid Item not valid for provider
3 Item Not Apprvd Item not approved – not payable by HICAPS
4 Max Nbr Ser Exc Service exceeds number of times permitted
5 Cost Missing Cost must be entered
6 DOS Not Valid Date of service must be before today
7 DOS too Old Date of service too old
8 Body Part Reqd Body part required
9 Pat Not Covered Patient not covered
20 Depd Status End Dependent status ceased
2 Invald Pat Code Invalid patient code
22 Mship Not Cover Membership not covered
23 Mship Ended DOS Membership ceased/suspended at date of service
24 Mship Unfin DOS Membership unfinancial at date of service
25 No Ancill Cover No ancillary cover
26 Item Not Coverd Not covered for this service
27 Duplicate Serv Duplicate service already processed
28 Excess on Serv Nil benefit – excess on service applied
29 Excess on Serv Reduced benefit – excess on service applied
30 Quote Required Nil benefit – quote required prior to service
3 Quote Required Reduced benefit – quote required prior to service
32 Exceeds Quote Nil benefit – claim exceeds quote
33 Exceeds Quote Reduced benefit – claim exceeds quote
34 Age Restriction Nil benefit – Age restriction applies
35 Age Restriction Reduced benefit – Age restriction applies
36 Gender Restrict Nil benefit – Gender restriction applies
37 Gender Restrict Reduced benefit – Gender restriction applies
38 Invalid Charge Nil benefit – Amount charged is invalid
39 Notional Charge Notional Charge
40 Converted Item Converted item
4 Refer to Health Fund Refer to fund
42 System Problem System Problem
50 Prov Not Appro Provider not approved by Fund (at date of service)
5 Prov Not Appro Provider not approved by Fund for this service at DOS
P0-PZ Refer to Fund Refer Health Fund – note 
Note 1: Item codes in the range P0 – P9 and PA – PZ indicate that an item has been
declined by the Health Fund for a specific reason. These items must be followed up
directly with the Fund.
8. EFTpOs error messages and corrective actions
code short Description Details
00 Approved Transaction approved or completed successfully
04 Pick up card Declined. The Card Issuer has requested the card be
retained by the merchant and returned to the acquirer
with the merchant vouchers
05 Declined The transaction has been declined
07 Pick up card Pick up card– The Card Issuer has requested the card be
retained by the merchant and returned to the acquirer
with the merchant vouchers – special condition
3 Invalid Amount The amount of the transaction is invalid for the type of
transaction or merchant
4 Invalid Card Either the Card Issuer does not recognise the card or
the card number is not allowed to be processed by the
terminal
5 No such issuer The card issuer is not known by the terminal or switch
2 No action taken The card issuer did not process the requested
transaction
3 Issuer Not Supported The acquirer does not have an acquiring arrangement
with the issuer of this card
32 Partially Completed The transaction was not fully completed and has been
reversed
33 Expired Card The terminal has advised that the card used for the
transaction is expired or has been replaced