Herz commotherm 30 SW Operating Instructions Manual Download Page 2

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Introduction

INTRODUCTION

Your heating equipment is powered using HERZ heat pump equipment and we are delighted to be able to
welcome you into the large circle of satisfied operators of HERZ equipment. The HERZ heat pump is the
result of years of experience and continuous improvement. Please remember that in order to be able to work
properly, a well-designed product also needs to be operated an
this documentation carefully – you will find it worthwhile. Please pay particular attention to the safety notes. It
is a precondition of any warranty claim that all operating rules are maintained. In the event
defects, please contact your heating specialist or the HERZ Customer Service department.

Warranty / Guarantee (general information)

For HERZ - heat pumps, we offer a 5 year or 10.000 compressor hours warranty on the closed refrigeration
circuit. As an option, the warranty can be extended (material warranty on the heat pump compressor) to 10
years. Extended warranty is valid only if the

For storage tanks and HERZ solar collectors come with a 5
from defects of mobile objects purchased for a period of 2 years, to a maximum of 6.000 h
For non-moving purchased items, the guarantee is generally for a period of 3 years to a maximum for 9.000
hours of operation. Wearing parts are not covered by the guarantee/warranty. The warranty claim is
cancelled when missing commissio
prescribed fuel is used

Any claim to warranty services requires maintenance to be carried out on an annual basis by
specialist personnel authorised by HERZ.

The general warranty period will not be extended if work is carried out under warranty. In the event of a
warranty claim, the due dates for payments owed to us will not be deferred. We will only provide a guarantee
if all the payments owed to us for the product supplied have been

The warranty will be carried out at our discretion by repairing the item purchased or replacing any defective
parts, by exchanging the item or by reducing the price. Parts or goods replaced are to be returned to us at
our request free of charge. Wages and costs paid out in connection with installation and removal are to be
paid for by the purchaser. The same applies to all warranty services.

The Supplier shall under no circumstances be liable to the Customer, for any direct, indirect or consequential
costs incurred by the Customer for works carried out on HERZ equipment.

This document is the translation from the German original. The reproduction or copying, even of extracts,
may only be undertaken with the permission of the company HERZ©.

Subject to technical modifications,

Version 04/2018

Maintenance by manufacturer

Recommended hydraulic diagrams can be found in the installation manual, while hydraulic balancing will be carried out by the

contractor.

Furthermore, the quality of the heating water must be in accordance with ÖNORM H 5195 (current version) or VD

Dear Customer!

Your heating equipment is powered using HERZ heat pump equipment and we are delighted to be able to

o the large circle of satisfied operators of HERZ equipment. The HERZ heat pump is the

result of years of experience and continuous improvement. Please remember that in order to be able to work

designed product also needs to be operated and maintained correctly. Please therefore read

you will find it worthwhile. Please pay particular attention to the safety notes. It

is a precondition of any warranty claim that all operating rules are maintained. In the event
defects, please contact your heating specialist or the HERZ Customer Service department.

Yours sincerely

HERZ – Energietechnik

Warranty / Guarantee (general information)

heat pumps, we offer a 5 year or 10.000 compressor hours warranty on the closed refrigeration

circuit. As an option, the warranty can be extended (material warranty on the heat pump compressor) to 10
years. Extended warranty is valid only if the authorized service regular maintenance works are performed.

For storage tanks and HERZ solar collectors come with a 5-year warranty. We generally guarantee freedom
from defects of mobile objects purchased for a period of 2 years, to a maximum of 6.000 h

moving purchased items, the guarantee is generally for a period of 3 years to a maximum for 9.000

hours of operation. Wearing parts are not covered by the guarantee/warranty. The warranty claim is
cancelled when missing commissioning

via a qualified personnel authorized of Herz as well as if not the

Any claim to warranty services requires maintenance to be carried out on an annual basis by
specialist personnel authorised by HERZ.

iod will not be extended if work is carried out under warranty. In the event of a

warranty claim, the due dates for payments owed to us will not be deferred. We will only provide a guarantee
if all the payments owed to us for the product supplied have been made.

es and costs paid out in connection with installation and removal are to be

paid for by the purchaser. The same applies to all warranty services.

The Supplier shall under no circumstances be liable to the Customer, for any direct, indirect or consequential
costs incurred by the Customer for works carried out on HERZ equipment.

This document is the translation from the German original. The reproduction or copying, even of extracts,
may only be undertaken with the permission of the company HERZ©.

Recommended hydraulic diagrams can be found in the installation manual, while hydraulic balancing will be carried out by the

Furthermore, the quality of the heating water must be in accordance with ÖNORM H 5195 (current version) or VD

Your heating equipment is powered using HERZ heat pump equipment and we are delighted to be able to

o the large circle of satisfied operators of HERZ equipment. The HERZ heat pump is the

result of years of experience and continuous improvement. Please remember that in order to be able to work

d maintained correctly. Please therefore read

you will find it worthwhile. Please pay particular attention to the safety notes. It

is a precondition of any warranty claim that all operating rules are maintained. In the event of any faults or
defects, please contact your heating specialist or the HERZ Customer Service department.

heat pumps, we offer a 5 year or 10.000 compressor hours warranty on the closed refrigeration

circuit. As an option, the warranty can be extended (material warranty on the heat pump compressor) to 10

authorized service regular maintenance works are performed.

year warranty. We generally guarantee freedom

from defects of mobile objects purchased for a period of 2 years, to a maximum of 6.000 hours of operation.

moving purchased items, the guarantee is generally for a period of 3 years to a maximum for 9.000

hours of operation. Wearing parts are not covered by the guarantee/warranty. The warranty claim is

via a qualified personnel authorized of Herz as well as if not the

Any claim to warranty services requires maintenance to be carried out on an annual basis by

iod will not be extended if work is carried out under warranty. In the event of a

warranty claim, the due dates for payments owed to us will not be deferred. We will only provide a guarantee

es and costs paid out in connection with installation and removal are to be