Helmer iBX020, Service Maintenance Manual

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360203-1/B
39
Troubleshooting
Problem Possible Cause
Action
The Condenser alarm is
active.
Condenser alarm setpoint
is too low
► Confirm the alarm setpoint is at the appropriate value (refer to
Section II, Item 8 .3
).
NOTE:
BloodTrack
®
may automatically change setpoints.
Compressor is overheating
due to a lack of air flow
► Check the condenser grill and clean if necessary (refer to
Section III, Item 9 .6 .1)
.
► Confirm the Compartmental Access Refrigerator is correctly
located (refer to
Section II, Item 5
for location requirements).
Condenser fan motor is
faulty
► Replace the condenser fan motor.
Connections for the
condenser temperature
probe are loose.
► Test the probe connections. Secure the connections at CP
board if necessary.
Condenser temperature
probe is faulty
► Test the probe. Replace the probe if necessary.
► Confirm the probe is providing resistance in the range of 78 Ω
to 120 Ω.
A component is faulty or
internal connections are
loose
► Contact Haemonetics

Corporation BloodTrack

Customer Support.
The Low/No Battery alarm
is activating sporadically.
Battery voltage level on
the rechargeable backup
battery for the monitoring
system is low
► Ensure battery has had 24 hours to recharge after an extended
use.
► Replace the backup battery for the monitoring system.
11.7 Testing Problems
Problem Possible Cause
Action
The automatic temperature
tests do not work.
High Alarm setpoint is set
significantly higher than
the default value, or the
Low Alarm setpoint is set
significantly lower than the
default value
► Confirm the alarm setpoints are set at the appropriate values.
► Test the temperature alarms manually.
Connections for the primary
probe are loose
► Test the probe connections. Secure the connections if
necessary.
Primary probe is faulty ► Confirm the probe is reading correctly. Calibrate the probe if
necessary.
► Confirm the probe is providing resistance in the range of 98 Ω
to 110 Ω. Replace the probe if necessary.
Control board is faulty ► Replace parts with those included in the control board kit, or
replace the monitor/control board.