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360203-1/B

31

Troubleshooting

11 .1 .5  Check Voltage Conversion Status

The circuit board includes multiple LEDs to indicate whether the board is receiving and converting voltages to 

support multiple components on the board.

LED1, LED2 and LED3 illuminated

► 

If the “LED1” LED is on, then the board is receiving 24 V power.

► 

If the “LED2” LED is on, then the board is converting 24 V power to 5 V.

► 

If the “LED3” LED is on, then the board is converting 5 V power to 3.3 V.

11 .1 .6  IRACS Addresses

 

 

 

 

 

 

 

LED43, 39, 40, 41 and 42 shown 

 

 

 

 

 

 

 

LED41 illuminated

Each IRACS board has a unique address, shown in binary format via LED 39, 40, 41, 42, and 43.  The table 

represents vertically from top to bottom the order in which the LEDs should be illuminated.  1 means the LED 

should be illuminated, 0 means the LED should be off.

NOTE 

No two IRACS boards should have the same order of LEDs illuminated.

Summary of Contents for iBX020

Page 1: ...IC 14400 Bergen Boulevard Noblesville IN 46060 USA PH 1 317 773 9073 FAX 1 317 773 9082 USA and Canada 800 743 5637 ISO 13485 CERTIFIED 360203 1 B Compartmental Access Refrigerator iBX020 Service Main...

Page 2: ...rtain Helmer Scientific products Any failure to follow the instructions as described could result in impaired product function injury to the operator or others or void applicable product warranties He...

Page 3: ...Installation Configuration 9 5 Location Requirements 9 6 Install Components 9 6 1 Packing List 9 6 2 Place Compartmental Access Refrigerator 9 6 3 Connect External Monitoring Devices 9 6 4 Connect AC...

Page 4: ...System Firmware 21 9 3 Test and Replace i C3 Monitoring System Access Control Backup Battery 21 9 3 1 Replace the i C3 Monitoring System Access Control Backup Battery 22 9 4 Check Probe Bottle 22 9 5...

Page 5: ...iate Diagnostic Mode 33 11 3 Network Communications Reference Guide 34 11 3 1 BloodTrack Interface 34 11 4 General Operation Problems 35 11 5 Chamber Temperature Problems 35 11 6 i C3 Alarm Activation...

Page 6: ...other countries All other trademarks and registered trademarks are the property of their respective owners Helmer Inc doing business as DBA Helmer Scientific and Helmer 2 Safety The operator or techni...

Page 7: ...mination LEDs for extended periods of time as eye injury may occur Ensure grill panel is installed above compartment assembly to prevent biological materials from being improperly stored Ensure biolog...

Page 8: ...e of this product as unsorted municipal waste Collect this product separately Use the collection and return systems available locally For more information on the return recovery or recycling of this p...

Page 9: ...ed on the left side of the Compartmental Access Refrigerator toward the lower rear of the unit The model information is also displayed on a label in the chamber on the upper right side wall Sample Pro...

Page 10: ...gerator NOTE Pliers may be useful when unlocking and locking casters if installed on the Compartmental Access Refrigerator 1 Remove the Compartmental Access Refrigerator from the shipping carton 2 Rem...

Page 11: ...utput power receptacle cannot exceed 1 25 Amps 1 Confirm the Compartmental Access Refrigerator is at room temperature 2 Connect the Kiosk power cord to the grey receptacle on the back of the unit in t...

Page 12: ...c door lock will start on battery power alone If the Compartmental Access Refrigerator is not connected to AC power and the battery is switched on the i C3 Monitoring System and Access Control magneti...

Page 13: ...unit 7 1 2 Primary Probe The primary probe is located behind the grill in the top right side of the chamber To access the probe the grill must be removed For each probe bottle use Approximately 4 oz 1...

Page 14: ...enabling a period of continuous operation if power is lost Battery life varies by manufacturer as well as voltage level remaining If full battery power is available backup power for the temperature ch...

Page 15: ...ower Mute audible alarms Shortcut to Event log View Unit ID 8 2 Alarm Reference If an alarm condition is met an alarm activates Some alarms are visual only others are visual and audible Some alarms ar...

Page 16: ...ing first access the Settings screen then the Setting 8 3 1 Temperature Settings Temperature settings are programmed at the factory The Temperature Setpoint can be accessed viewed and changed through...

Page 17: ...nter the Settings password 3 Touch Sensor Calibration Sensor offset values and their current temperature readings are displayed 4 Touch Home Setting Initial Factory Value Primary probe Varies set at t...

Page 18: ...ture Graph Automatic Alarm Test Information Logs Temperature Setpoint 4 0 C Password for Settings screen 1234 Password Protection for Settings screen On Sounds On Alarm Volume 9 Alarm Tone 2 Unit ID N...

Page 19: ...fault Settings If Factory Default Settings are restored all calibration values and User PINs will be lost Contact Haemonetics Corporation BloodTrack Customer Support prior to restoring Factory Default...

Page 20: ...ettings for the first time enter factory default password of 1234 Test can be aborted by touching Cancel Test Test is only applicable to the upper chamber probe Test takes less than five minutes If th...

Page 21: ...sting as described earlier 9 1 2 Manual Chamber Alarm Test Perform the low alarm test before the high alarm test to control the temperature more closely and complete the testing more quickly Before te...

Page 22: ...ssword c Touch Alarm Settings d Touch on the Door Open Time spin box to change the value to 0 2 Open the door Door Open alarm will activate immediately 3 Close the door Door Open alarm will clear and...

Page 23: ...black battery terminal 11 Reinstall the base cover and secure with 6 screws using a 2 Phillips screwdriver 10 Connect AC power cord to the power receptacle Switch the AC ON OFF switch ON Switch the i...

Page 24: ...crews securing the cover to the unit 3 Slide the cover upward to disengage the 2 screws from the keyhole openings remove and set aside 4 Using a 2 Phillips screwdriver remove the 3 screws securing the...

Page 25: ...e unit and secure with 6 screws using a 2 Phillips screwdriver 5 Reconnect power cord to AC power Switch the i C3 Monitoring System Access Control backup battery ON OFF switch ON Switch the AC ON OFF...

Page 26: ...access to the probe and probe bottle Temperature probes are fragile handle with care Required supplies Fresh water bleach solution 1 10 ratio of bleach to water Bleach is 5 solution of commercial sodi...

Page 27: ...and ensure they cannot be pulled back out 6 Listen for the lock to engage 7 From the BloodTrack interface perform a bypass reset Confirm return to normal operation and ensure the Bypass Alarm has clea...

Page 28: ...he top edges the tray The front of the tray cover will lift from the tray 5 Lift the tray cover upward The rear of the tray cover will lift from the tray 6 Remove the tray cover from the tray 7 While...

Page 29: ...mpers may allow the tray to be removed without following the proper protocols of the BloodTrack system Contact Haemonetics Corporation BloodTrack Customer support for replacement bumpers Part number 8...

Page 30: ...board is sensitive to static electricity and can be damaged by electrostatic discharge Use proper ESD precautions when handling the board NOTE If the IRACS horizontal circuit board must be replaced co...

Page 31: ...ED_2 REED_3 or REED_4 LED is off the proximity sensor status LED is indicating that a tray is not installed or is partially removed in the compartment location 11 1 4 Check Solenoid Status The circuit...

Page 32: ...LED is on then the board is converting 24 V power to 5 V If the LED3 LED is on then the board is converting 5 V power to 3 3 V 11 1 6 IRACS Addresses LED43 39 40 41 and 42 shown LED41 illuminated Each...

Page 33: ...1 is good If the LED5 is on the router power is present and fuse FH6 is good If the LED7 is on the Compartmental Control PCB power is present and fuse FH4 is good If the LED8 is on heated glass power...

Page 34: ...d powers on and the red and blue LEDs turn on briefly If the optical sensor for Position 2 is interrupted the red LED will turn off for the duration that the sensor is interrupted 4 Wait until the red...

Page 35: ...creen Tier 1 Tier 2 Tier 3 Receiving status requests only All other operating screens Tier 3 Will not receive commands or status requests Initial startup Firmware updates No access a Tier 1 i C3 accep...

Page 36: ...on Expected condition when BloodTrack attached Circuit breakers periodically tripping Kiosk printer if attached drawing too much power Plug kiosk printer into a wall outlet Contact Haemonetics Corpora...

Page 37: ...robe if necessary Contact Haemonetics Corporation BloodTrack Customer Support Compressor controller is not functioning properly Contact Haemonetics Corporation BloodTrack Customer Support No air flow...

Page 38: ...odTrack Customer Support Refrigerant level is too low Check the refrigeration lines for leaks and repair them if necessary Check the refrigerant level Recharge the refrigerant if necessary Compressor...

Page 39: ...ottles Refill bottle if necessary refer to Section II Item 7 1 2 High temperature alarm setpoint is set too low Check the setpoint Change the setpoint if necessary refer to Section II Item 8 3 1 NOTE...

Page 40: ...tions are loose Contact Haemonetics Corporation BloodTrack Customer Support The Low No Battery alarm is activating sporadically Battery voltage level on the rechargeable backup battery for the monitor...

Page 41: ...Confirm the Compartmental Access Refrigerator is level and the door is aligned closing tightly and sealing correctly Relative humidity around the Compartmental Access Refrigerator is above 80 Confirm...

Page 42: ...orm IRAC manual diagnostic to ensure solenoid is not sticking after actuation Replace solenoid if necessary Bypass Release handle and lock do not release Lock is engaged Ensure correct key has been in...

Page 43: ...part numbers Service kits and replacement parts are available from Haemonetics Corporation BloodTrack Customer Support at 877 996 7877 Review all safety instructions prior to troubleshooting Refer to...

Page 44: ...3 for part numbers B Compressor troubleshooting LED 800315 1 C AC ON OFF switch 800214 1 D i C3 monitoring Access Control backup battery ON OFF switch 800259 1 E Circuit breakers 800305 1 F Switch pa...

Page 45: ...er G Hinge assembly includes upper and lower 400377 1 H Upper hinge bearing Call for part number I Primary probe located behind grill 800309 1 J Probe bottle and glycerin kit located behind grill 8003...

Page 46: ...ectrostatic discharge Use proper ESD precautions when handling the board Switch the Compartmental Access Refrigerator AC ON OFF switch OFF and disconnect the AC power cord from AC power before opening...

Page 47: ...Access Components Label Description Part Number Service Kit Number A Compartmental control PCB assembly 800222 1 B Power Distribution and Steering board PDAS 800311 1 C 24V DC power supply 800310 1 D...

Page 48: ...inter connected to the iBX020 AC output power receptacle cannot exceed 1 25 Amps Label Description Part Number Service Kit Number A Removable rear panel Call for part number B iBX020 iC3 USB Call for...

Page 49: ...rizontal board with solenoids 800262 1 D VIB board Call for part number E Air probe 800221 1 F Condensate drain line 800306 1 G NOT SHOWN Condensate evaporator pan located in bottom behind access pane...

Page 50: ...B Condensing Unit 800296 1 C Condenser fan motor 24 Vdc 800297 1 D DC Compressor 800296 1 E Fan solid state relay Call for part number F Compressor control 800298 1 12 9 Unit Cooler Label Description...

Page 51: ...360203 1 B 50 Parts Schematics 13 Compartmental Access Refrigerator Schematics...

Page 52: ...360203 1 B 51 Parts Schematics...

Page 53: ...360203 1 B 52 Parts Schematics...

Page 54: ...360203 1 B 53 Parts Schematics END OF MANUAL...

Page 55: ...HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville IN 46060 USA PH 1 317 773 9073 FAX 1 317 773 9082 www helmerinc com...

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