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Heat & Glo  • SUPREME-I30-NZ  •  2417-900  Rev. E   •  3/18

2

Listing Label Information/Location

Model Name: ___________________________________________ Date purchased/installed: __________________

Serial Number: __________________________________________

Location on fireplace:

 _____________________

Dealership purchased from: _______________________________ Dealer Phone: __________________________

Notes: _______________________________________________________________________________________

_____________________________________________________________________________________________

A. Congratulations

Congratulations on selecting a Heat & Glo gas fireplace, an 

elegant and clean alternative to wood burning fireplaces. 

The Heat & Glo gas fireplace you have selected is designed 

to provide the utmost in safety, reliability, and efficiency.
As the owner of a new fireplace, you’ll want to read and 

carefully follow all of the instructions contained in this 

Owner’s Manual

. Pay special attention to all cautions and 

warnings.

This 

Owner’s Manual 

should be retained for future 

reference.  We  suggest  that  you  keep  it  with  your  other 

important documents and product manuals.
The information contained in this 

Owner’s Manual

, unless 

noted otherwise, applies to all models and gas control 

systems.

Your new Heat & Glo gas fireplace will give you years of 

durable use and trouble-free enjoyment. Welcome to the 

Heat & Glo family of fireplace products!

We recommend that you record the following pertinent 

information about your fireplace.

Gas and Electric 

Information

Serial Number

Type of Gas

The model information regarding your specific fireplace can be found on 

the rating plate usually located in the control area of the fireplace.

Homeowner Reference Information

Model Number

Not 

Not for 

for use 

use with 

with solid 

solid fuel.

fuel.

((

Ne 

Ne doit 

doit pas 

pas entre 

entre utilise 

utilise avec 

avec un 

un combustible 

combustible solide).

solide).

This 

This appliance 

appliance must 

must be 

be installed 

installed in 

in accordance 

accordance with 

with local 

local codes, 

codes, if 

if any; 

any; if 

if not, 

not, follow 

follow ANSI 

ANSI Z223.1

Z223.1

in 

in the 

the USA 

USA or 

or CAN/CGA 

CAN/CGA B149 

B149 installation 

installation codes. 

codes. 

(Installer 

(Installer l’appareil 

l’appareil selon 

selon les 

les codes 

codes ou 

ou reglements

reglements

locaux 

locaux  ou, 

ou,  en 

en  l’absence 

l’absence  de 

de  tels 

tels  reglements, 

reglements,  selon 

selon  les 

les  codes 

codes  d’installation 

d’installation  CAN/CGA-B149.)

CAN/CGA-B149.)

Type 

Type of 

of Gas 

Gas 

(Sorte 

(Sorte De 

De Gaz)

Gaz)

::

N

NA

ATURAL

TURAL  GAS

GAS

MADE 

MADE   IN 

IN   USA

USA

Minimum 

Minimum Permissible 

Permissible Gas 

Gas Supply 

Supply for 

for Purposes 

Purposes of 

of Input 

Input Adjustment.

Adjustment.

Approved 

Approved Minimum 

Minimum 

(De 

(De Gaz) 

Gaz) 

Acceptable

Acceptable 0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Maximum 

Maximum Pressure 

Pressure 

(Pression)

(Pression)

  0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Maximum 

Maximum Manifold 

Manifold Pressure 

Pressure 

(Pression)

(Pression)

   

   0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Minimum 

Minimum Manifold 

Manifold Pressure 

Pressure 

(Pression)

(Pression)

   

   0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Model:

Model:

(Modele):

(Modele):

Serial

Serial

(Serie):

(Serie):

ANSI 

ANSI Z21XX-XXXX 

Z21XX-XXXX · · CSA 

CSA 2.XX-MXX 

2.XX-MXX  

XXXXXXXX

XXXXXXXX

IN 

IN CANADA

CANADA

ALTITUDE:

ALTITUDE:

0-0000 

0-0000 FT.

FT. 0000-0000FT.

0000-0000FT.

MAX. 

MAX. INPUT 

INPUT BTUH:

BTUH:

00,000

00,000

00,000

00,000

MIN. 

MIN. INPUT 

INPUT BTUH:

BTUH:

00,000

00,000

00,000

00,000

ORIFICE 

ORIFICE SIZE:

SIZE:

#XXXXX

#XXXXX

#XXXXX

#XXXXX

XXXXXXXX

XXXXXXXX

Total 

Total Electrical 

Electrical Requirements: 

Requirements: 000Vac, 

000Vac, 00Hz., 

00Hz., less 

less than 

than 00 

00 Amperes

Amperes

 

 

 

 

Heat & Glo, a brand of Hearth & Home Technologies

7571 215th Street West, Lakeville, MN   55044

Read this manual before installing or operating this appliance. 

Please retain this owner’s manual for future reference.

Summary of Contents for SUPREME-I30-NZ

Page 1: ...rtible for use with other gases unless a certified kit is used DO NOT store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance What to do if you smel...

Page 2: ...tilise utilise avec avec un un combustible combustible solide solide This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes codes if...

Page 3: ...Design and Installation Considerations 15 C Tools and Supplies Needed 15 D Inspect Appliance and Components 15 5 Fireplace Size Requirements A Minimum Fireplace Opening 16 B Mantel and Wall Projection...

Page 4: ...of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authoriz...

Page 5: ...ONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur Th...

Page 6: ...orifice size NOTICE This installation must conform with local codes In the absence of local codes you must comply with the National Fuel Gas Code ANSI Z223 1 latest edition in the U S A and the CAN C...

Page 7: ...eature Keep remote controls out of reach of children Never leave children alone near a hot fireplace whether operating or cooling down Teach children to NEVER touch the fireplace Consider not using th...

Page 8: ...not respond to any commands from a wall switch or remote The unit should be in the OFF position during installation service battery installation fuel conversion and in the event that the control goes...

Page 9: ...or code at its status indicator LED Check battery tray Remove batteries if installed Batteries should only be installed for use during power outages See Section G Locate the module selector switch See...

Page 10: ...hile in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having ammable vapors away DO NOT operate the appliance with xed glass assembly removed cracked or broken Rep...

Page 11: ...dor from appliance When first operated this appliance may release an odor for the first several hours This is caused by the curing of the paint and the burning off of any oils remaining from manufactu...

Page 12: ...vicing When properly maintained your appliance will give you many years of trouble free service We recommend an nual service by a qualified technician Surrounds Decorative Fronts Frequency Annually By...

Page 13: ...ner Ignition and Operation Frequency Annually By Service Technician Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner i...

Page 14: ...not drawn to scale Actual product may vary from pictures in manual VERTICAL TERMINATION CAP SECTION 8 F VENT PIPE SECTION 8 GAS LINE SECTION 9 ACCESS THROUGH EXISTING MASONRY OR WOODBURNING FIREPLACE...

Page 15: ...lation to ensure maximum safety and benefit WARNING Risk of Fire or Explosion Damaged parts could impair safe operation DO NOT install damaged in complete or substitute components Keep appliance dry C...

Page 16: ...to be installed is prohibited except the floor as tested for and as noted above and in Figure 5 1 A minimum 1 2 in 13 mm gap from the bottom of the appliance to the metal floor of the solid fuel fireb...

Page 17: ...to give the depth needed for installation C D B A E F MINIMUM FIREBOX OPENING Location SUPREME I30 NZ Inches Millimeters A Rear Width 20 3 4 527 B Front Width 31 1 8 791 C Height Front 20 3 4 527 D He...

Page 18: ...ter wrap of factory built firebox Combustible facings must not extend behind the insert surround For non combustible material specifications refer to section 1 E Figure 5 4 Mantel Clearances 12 IN MIN...

Page 19: ...2 53 1 56 3 7 0 2130 Over 18 12 to 20 12 56 3 59 0 7 5 2290 Over 20 12 to 21 12 59 0 60 3 8 0 2440 Figure 6 1 Minimum Height From Roof To Lowest Discharge Opening 3 ft 910 mm minimum in snow regions H...

Page 20: ...ly remove it C Gas Line Note If the factory built fireplace has no gas access hole provided an access hole of 1 in 25 mm diameter or less may be drilled through the lower sides or bottom of the firebo...

Page 21: ...solid fuel or gas burning appliance Could impair safe operation of this appliance or other appliances connected to the flue Vent this appliance directly outside Use separate vent system for this appl...

Page 22: ...tion and relocate to one of the positions shown in Figure 8 3 Remove both screws that secure the leveling leg to the side of the appliance Turn the leveling leg around so that the foot is facing out a...

Page 23: ...e AUX300CE module can only be placed in the control cavity to the right of the control panel See Figure 8 4 Figure 8 4 Location of AUX300CE for Remote Control Blower Function IPI AUX300CE MODULE Figur...

Page 24: ...6 12 6 0 Over 16 12 to 18 12 7 0 Over 18 12 to 20 12 7 5 Over 20 12 to 21 12 8 0 CLASS A PIPE Figure 8 6 HORIZONTAL OVERHANG VERTICAL WALL GAS DIRECT VENT TERMINATION CAP 12 X ROOF PITCH IS X 12 X 305...

Page 25: ...the pipe while extend ing it to achieve full 30 length OR Note The LINK DV4 30B and LINKSQ DV4 30 systems REQUIRE this insulation LINK DV30B LINKSQ DV30 This installation may perform better and allow...

Page 26: ...e performed by a licensed plumber or gas fitter Note A listed and Commonwealth of Massachusetts ap proved 1 2 inch 13 mm T handle manual shut off valve and flexible gas connector are connected to the...

Page 27: ...be performed by technician certified by NFI or factory trained Ensure adequate ventilation Ensure there are no ignition sources such as sparks or open flames Light the appliance It will take a short...

Page 28: ...led in locations such as in bathrooms or near sinks Low voltage and 220 240VAC voltage cannot be shared within the same wall box WARNING Risk of Shock or Explosion DO NOT wire 220 240VAC to the valve...

Page 29: ...SWITCH RED BLACK BROWN TO OPTIONAL COMPONENTS TO JUNCTION CORD 220 240VAC AUX300CE MODULE 220 240VAC FAN FAN AUX 1 AUX 2 S I GROUND TO CHASSIS TO AUX300CE 6V DC SUPPLY RC100 6V DC CR2032 X 2 WALL SWIT...

Page 30: ...NG Risk of Shock Label all wires prior to dis connection when servicing controls Wiring errors can cause improper and dangerous operation Verify proper operation after servicing WARNING Risk of Shock...

Page 31: ...d service technician This remote control is tested and safe when installed in accordance with this in stallation manual Do not install any components that may be damaged Do not modify disassemble or s...

Page 32: ...change the indicators on the room temperature and set temperature portion Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of t...

Page 33: ...the LEARN button located near the ON OFF REMOTE switch See Figure 10 9 Control module will beep once and LED will blink green for 10 seconds While the LED is blinking press the POWER button on the re...

Page 34: ...when the remote status is OFF Use the SELECT button to select the current feature Use the UP and DOWN arrows to toggle through the menu functions and value selec tions in the submenus Idle When Remot...

Page 35: ...ENU button to activate the menu Using the UP and DOWN arrows highlight the FAN icon and press SELECT Use the UP and DOWN arrows to adjust the FAN SPEED then press SELECT The FAN SPEED can be adjusted...

Page 36: ...ure NOTICE No functions will be usable until child lock feature is disabled Power Outage If fireplace battery backup system IS installed at time of power outage fireplace operation will not be interru...

Page 37: ...er button is pressed verify that the control module is plugged in the fire place power cord located in the controls area Also verify that the batteries are installed in the battery pack Fan does not t...

Page 38: ...r the insert is 1 4 inch 6 mm Clearance from top of fireplace opening for combustibles extending 12 inches 305 mm max is 12 inches 305 mm Use leveling legs to raise insert minimum 1 4 inch 6 mm above...

Page 39: ...s Replace ember material annually Improperly placed embers interfere with proper burner operation Ember material is shipped with this gas appliance To place the ember material Embers CANNOT be placed...

Page 40: ...d of the log engages the right grate tine and the left end of the log touches the log tab shown in Figure 1 Figure 1 Figure 2 Install Log 1 Figure 3 Log 2 Figure 4 Place Log 2 Log 2 SRV2206 705 Positi...

Page 41: ...e flat spots as shown in Figure 6 Log 4 SRV2206 703 Position Log 4 as shown in Figure 6 See Figure 3 for additional references Place the thick end of Log 4 on the large flat spot on Log 1 Rest the fro...

Page 42: ...hes DO NOT strike slam or scratch glass DO NOT operate fireplace with glass removed cracked broken or scratched Replace as a complete assembly Removing Fixed Glass Assembly The glass assembly fastens...

Page 43: ...3 43 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of...

Page 44: ...sh flame sens ing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range Replace pilot if...

Page 45: ...th reference Location E on Figure 5 2 MODEL DIMENSIONS Location SUPREME I30 NZ Inches Millimeters A 20 3 16 513 B 30 5 8 778 C 27 1 2 699 D 12 3 16 310 E 20 7 16 519 F 17 5 8 448 G 14 5 8 372 H 10 1 1...

Page 46: ...supplied with the doors and the surrounds Contact dealer for further information A dress guard is required for this appliance The dress guard is fitted to the appliance to reduce the risk of fire or...

Page 47: ...he Controls section Wall Switch or Remote Control Ignition system On Off Fan Speed Flame High Low Pilot Activation AUX Function Temp Readout Thermostat Mode Timer Mode 7 day Programmable Battery Stren...

Page 48: ...K FLEX CNCT LINK DV4 30B LINKSQC DV30 COPPER LINKSQB DV30 BLACK LINKSQC DV4 30 COPPER LINKSQB DV4 30 BLACK D Vent Kits Components Direct Vent Flex Liner Kits see Figure 14 4 LINK DV30B Masonry 3 inch...

Page 49: ..._________________________ ________________________________________________________________________________ ________________________________________________________________________________ ____________...

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