Hach CM130, User Manual

Page: 69 / 112

Alerts and alarms
When an alert or alarm occurs, an amber (alert) or red (alarm) notification message shows at the top
of the analyzer display. If more than one alert or alarm occurs, the highest priority alert or alarm
shows at the top of the analyzer display. To show all of the active alerts and alarms, push
menu and
select Notifications.
Refer to
Table 12 and Table 13 for troubleshooting information for the notification messages. Refer to
Table 14 for troubleshooting information for problems that have no notification message. If a problem
continues after the troubleshooting steps are done, contact technical support.
Table 12 Alerts (amber )
Message Description Solution
Ethernet
disconnected The analyzer is not
connected to the Ethernet
or there is a network
problem. Make sure that the Ethernet cable is connected to the
network.
Push
menu , then select Power > shut down. Wait for the
analyzer to shut down. When the display is off, disconnect the
power cord from the electrical outlet.
Make sure that the Ethernet cable connector is fully in the
Ethernet connector of the analyzer. Normally, a click is heard
when the Ethernet cable connector is fully installed. Refer to
Connect the Ethernet on page 43.
Note: The connection lights on the Ethernet connector do not come on
even when the cable connector is correctly installed.
If the analyzer will not be connected to a network, connect it to
a powered network switch to remove the alert. It is not
necessary for the switch to be connected to a network.
Note: After the problem is corrected, the error message stays on the
display until the next measurement is complete (5 minutes maximum).
Low light
throughput The colorimeter has
detected low levels of light
in the sample cell. Make sure that the sample water is not turbid.
No action is necessary at this time. This alert shows that
periodic maintenance may be necessary soon.
If the error continues after periodic maintenance, contact
technical support.
Low reagent
volume The reagent level is low. No action is necessary at this time. This alert shows that
monthly maintenance will be necessary soon.
Reboot the
analyzer A software error occurred. Push menu , then select Power > shut down. Wait for the
analyzer to shut down. When the display is off, disconnect the
power cord from the electrical outlet. Wait 1 minute. Connect
the power cord to the electrical outlet.
Chlorine nearing
alarm level The chorine level is
between 0.07 and
0.10 mg/L (ppm). Refer to the clinic operating procedures.
Monthly
maintenance [x]
days overdue The reagents are in the
last 4 days of the reagent
use life. Do monthly maintenance. Refer to Monthly maintenance
on page 58.
Periodic
maintenance [x]
days overdue The colorimeter is in the
last 5 days of the
colorimeter use life. Do periodic maintenance. Refer to Periodic maintenance
on page 59.
English 67