©2020 GSL Solutions, Inc. IntelliVault Training Guide v.509.5 20201116
18
Retrieve WillCall Client
Also referred to as
“Search”
.
Performed in the WillCall Client (not IntelliSys).
Be sure to close IntelliSys
first
At Any GSL Workstation, open the GSL WillCall Client (Be sure to close IntelliSys first)
1.
Press [F2]
2.
Scan ID or enter Patient’s Last
Name
3.
Press on correct Patient and Press [F12] to initiate Retrieval
4.
Enter the Patient’s Date of Birth (2nd
Identifier), if applicable
5.
Press [Enter] to confirm. Press [Enter] again to retrieve
6.
Pick to the Light. Follow your pick Number/Light to the correct Drawer, identify yourself
to the Drawer with your User ID Badge and open it
7.
Pick the SmartBasket above the lights and close the Drawer
8.
Continue to pick each SmartBasket until no items are remaining to be retrieved. Your pick
screen will clear
Note
: If high alert medications option is turned on, certain medications require a
Pharmacist to dispense. The Pharmacist must log in and retrieve high alert medications
Oversized / Refrigerator / Other (No Lights)
1.
Go to the indicated Oversized / Refrigerator / Other location. Retrieve all Rxs for patient
from that location
2.
Scan each Rx to Confirm Pull
MedGuide Printer
1.
Retrieve all MedGuides for patient from printer
2.
Scan the barcode on the MedGuide banner page to Confirm Pull
3.
In the event that scanning is not available, to manually confirm that the MedGuide was
dispensed, type in the confirmation code that appears on the the Medguide banner
page
Pharmacy Consult
1.
If the Pharmacy Consult button was clicked during Entry:
a.
Press “Consulted” (or “Refused”) in lower right of screen
2.
Press “Process all as indicated” in top left of screen
Mandatory Reading of Notes [F1 and F2]
•
Once a Note is created, press either
“Must read prior to dispensing”, or “RPh must
read
prior to dispensing” at bottom of Notes
page
•
After initiating a Pull operation, a red “READ!” icon will appear next to the patient’s
name on the Second Patient Identifier screen
•
Press each red “READ!” note
s button
•
If it is an RPh note, an RPh (or Admin) is required to badge in, read the notes, and
complete the Second Patient Identifier items. The original operator then pulls the Rxs
from the cabinets
•
After reading, the “READ!” icon turns green and the Confi
rmation Status changes to
“Confirmed” after the patient’s DOB or is
entered
Cancel Pull
1.
To cancel a retrieval operation, press “Cancel
Pull”
