- Live view gets stuck when video is output locally.
Possible Reasons:
a) Poor network between the NVR/DVR and the IP camera, and there exists a packet loss during the
transmission.
B) The frame rate has not reached the real-time frame rate.
Steps:
1. Verify that the network between the NVR/DVR and the IP camera is connected.
1) When the image is stuck, connect the RS-232 ports on the PC and the rear panel of the NVR/DVR with the RS-
232 cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address may
change according to the real condition), and check if there exists a packet loss.
NOTE: Simultaneously press “Ctrl” and “C” to exit the ping command.
2. Verify the frame rate is the real-time frame rate.
Select “Menu> Record> Parameters> Record”, and set the “Frame rate” to “Full Frame”.
3. Check if the fault is solved by the above steps. If it is solved,
fi
nish the process. If not, please contact the
manufacturer of the IP camera.
- Live view gets stuck when video is output locally.
Possible Reasons:
a) Poor network between the NVR/DVR and the IP camera, and there exists a packet loss during the
transmission.
B) The frame rate has not reached the real-time frame rate.
Steps:
1. Verify that the network between the NVR/DVR and the IP camera is connected.
1) When the image is stuck, connect the RS-232 ports on the PC and the rear panel of the NVR/DVR with the RS-
232 cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address may
change according to the real condition), and check if there exists a packet loss.
NOTE: Simultaneously press “Ctrl” and “C” to exit the ping command.
2. Verify the frame rate is the real-time frame rate.
Select “Menu> Record> Parameters> Record”, and set the “Frame rate” to “Full Frame”.
3. Check if the fault is solved by the above steps. If it is solved,
fi
nish the process. If not, please contact the
manufacturer of the IP camera.
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