Firebird 2 User’s Guide
Chapter 8 – Technical Support
Technical Support Instructions
Technical support is available to all registered owners of Gravis products.
Before you call, please read the README file on the software disk. There is no
charge for technical support, except possible long distance charges.
Technical Support Tips
•
If only certain programs are affected, read their manuals for information
relating to joysticks and game cards.
•
Call from a phone where you have access to your computer so you can
test suggestions and provide any additional information that may be
required.
•
Please be prepared to provide the following information:
Name, address and telephone number
The name of the Gravis product
Make and Model of your computer
Your system software and version
Symptoms of the problem, and what led to them
