24
Problem
Possible Cause
Solution
The Air Fryer does not work.
The appliance is not plugged
in.
Put the mains power plug into the wall
socket.
You have not set the time.
Use the touch panel to put in the
correct cooking time.
The ingredients are not
cooked.
The amount of ingredients in
the cooking pan is too much.
Put smaller batches of ingredients in
the cooking pan. Small batches are
fried more evenly.
The temperature is set too low.
Turn the temperature control dial
to the required setting. Refer to the
settings section for more detail.
The ingredients are fried
unevenly.
Certain types of food need
shaking halfway through
cooking.
Ingredients that lie on top or across
each other (e.g. fries) need to be
shaken.
Fried snacks are not crispy.
You have used a food that
is meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly brush
some oil onto the snacks for crispier
results.
I cannot slide the pan into the
appliance properly.
There is too much food in the
cooking pan.
Do not fill the cooking pan beond the
MAX indication level.
White smoke comes out of the
appliance.
You are preparing greasy
foods.
When you fry greasy ingredients
in the cooking pan, a large amount
of oil will leak into the cooking pan.
The oil produces white smoke and
the cooking pan may heat up more
than usual. This does not affect the
appliance or the end result.
The cooking pan still contains
grease from previous user.
White smoke is caused by grease
heating up in the cooking pan. Make
sure you clean the cooking pan
properly after each use.
Fresh fries are fried unevenly.
You did not use the right type
of potato.
Use fresh potatoes and make sure
that they stay firm during frying.
You did not rinse the potato
sticks properly before frying.
Rinse the potato sticks properly to
remove starch.
Fresh fries are not crispy.
The crispiness of the fries
depends on the amount of oil
and water in the fries.
Make sure you dry the potatoes
properly before you add the oil.
Cut the potatoes smaller for a crispier
result.
Add slightly more oil for a crispier
result.
STORAGE
1. Unplug the appliance and let it cool down.
2. Make sure all the parts are clean and dry.
TROUBLESHOOTING