Appendix A:
Troubleshooting
73
Solution1:
Make sure that the Parallel Port
Mode is set to EPP or Bi-
directional in your computer
BIOS. Consult your computer
manual on how to make changes
to the BIOS.
Solution2:
Edit the SYSTEM.INI file and
type the following line in the
[ScannerParameters] section and
save the changes:
Port_ChipType=17
Note:
If you have never edited this file
before, make a backup copy of the
SYSTEM.INI file.
Symptom:
The keyboard and the mouse
locked after the scanner was
installed.
Cause:
There is an I/O (Input/Output)
address conflict.
Solution:
Change the Parallel Port Address
in your computer BIOS (3BCh is
recommended). Consult your
computer manual on how to make
changes to the BIOS.
Symptom:
The sound was lost after the
scanner was installed.
Cause:
There is an I/O (Input/Output)
address conflict. This situation
usually occurs with Yamaha OLP3
sound cards.
Solution:
Change the Parallel Port Address
in your computer BIOS (3BCh is
recommended) and make sure that
the Parallel Port mode is set to
EPP or Bi-directional. Consult
your computer manual on how to
make changes to the BIOS.
Summary of Contents for VividPro II
Page 8: ...1 Chapter I Hardware Installation...
Page 13: ...6 Chapter II Software Setup...
Page 16: ...9 Chapter III Usage and Maintenance...
Page 31: ...24 Chapter IV The TWAIN Interface...