Appendix A:
Troubleshooting
68
Solution 2:
Adjust the brightness in the
printer. Some printers allow you
to change the brightness settings.
Please consult your printer
documentation.
Symptom:
The scanned image takes too
long to be sent with an email
message.
Cause1:
The image was scanned at a high
resolution or is physically large.
Solution1:
Scan at a lower resolution (DPI)
Cause 2:
The Internet might be congested.
Solution 2:
Try sending the message at a later
time.
Symptom:
The image that I sent through
email looks good in my
computer but it
looks dark in
the recipient computer.
Solution:
The Monitor gamma settings
should be approximately the same
in your and the recipient
computer.
Symptom:
The light inside the scanner
stays on all the time.
Cause:
The Scanner Utility timer is not set
up properly.
Solution:
Run the Scanner Utility and select
the timer to turn the scanner off
after the number of minutes that
you desire.
Symptom:
There is a grinding or rattling
noise at the beginning of each
scan.
Cause:
The scanner engages the gears and
it initializes itself before scanning.
Solution:
This noise is normal to the
operation of the scanner.
Summary of Contents for VividPro II
Page 8: ...1 Chapter I Hardware Installation...
Page 13: ...6 Chapter II Software Setup...
Page 16: ...9 Chapter III Usage and Maintenance...
Page 31: ...24 Chapter IV The TWAIN Interface...
