38
Aries Installation and Commissioning manual
14.3
Troubleshooting table
No.: Failure message
Location Description
Reason
Action
Action
10: Outdoor temperature
sensor
B9
Fault in the outdoor
temperature sensor or
sensor not connected.
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary.
31: Supply water sensor
refrigeration 1
B16
Fault in the refrigeration
supply water sensor
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary.
32: Supply water sensor
2
B12
Fault in the supply water
sensor in heating circuit
2
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary.
33: Heat pump supply
water sensor
B21
Fault in the heat pump’s
charging supply water
sensor
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary
35: Source input sensor
B91
Fault in the collector
input sensor
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary
36: Hot gas sensor 1
B81
Fault in the hot gas
sensor
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary
44: Heat pump return
water sensor
B71
Fault in the heat pump’s
charging return water
sensor
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary
45: Source output sensor B92
Fault in the collector
output sensor
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary
50: Domestic hot water
sensor 1
B3
Fault in the domestic hot
water accumulator
sensor
Fault in the electrical
system
Contact an authorised
technician
Check that the sensor is intact and
correctly connected. Contact
Gebwell maintenance if
necessary.
60: Room temperature
sensor 1
Fault in the room
temperature sensor
Fault in the electrical
system
Contact an authorised
technician
Check that the room temperature
sensor is connected and is not
externally damaged. If necessary,
contact an authorised technician
98: Additional module 1
The regulator does not
detect expansion module
1 on the bus
Fault in the electrical
system
Contact an authorised
technician
Check that the ribbon cable
between the regulators is attached.
Check that current is supplied to
the expansion module (green
light)
99: Additional module 2
The regulator does not
detect expansion module
2 on the bus
Fault in the electrical
system
Contact an authorised
technician
Check that the ribbon cable
between the regulators is attached.
Check that current is supplied to
the expansion module (green
light)
102: No emergency
clock operation
The battery in the
regulator’s user terminal
is running out
Fault in the electrical
system
Contact an authorised
technician
Check that the display’s ribbon
cable is properly connected to the
regulator and the display
105: Service notification
A service notification
has been programmed
on the regulator
Contact an authorised
technician
Perform annual servicing of the
equipment
106: Source temp. too
low
The collector’s input
temperature is lower
than the value set in the
menu. The controller
automatically restores
the situation after 4
hours.
Flow rate too low in the
collector
Check that the stop
valves in the
collector are open.
Check the collector’s
sanitary trap. If
necessary, contact an
authorised
technician.
Check the functionality of the
collector.
107: Hot gas, compr. 1
This alert is triggered
when the hot gas sensor
shows 130°C. Three
alerts are permitted
within eight hours for
automatic restoration.
Contact an authorised
technician
Check the functionality of the
refrigeration machinery
No.: Failure message
Location Description
Reason
Action
Action
Summary of Contents for Aries 12
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