Troubleshooting
www.gateway.com
107
Consistently
recurring time out
errors when the
browser window is
open.
Host HBA parameter settings
are not configured for best
performance optimization.
Access your Host HBA settings and
make the following changes:
Execution Throttle—To improve
general I/O performance by
allowing more commands on the
fibre bus, change your host bus
adapter’s execution throttle
parameter to 256.
Scatter/Gather— (Microsoft
Windows) To increase the general
I/O performance by allowing larger
data transfers, edit the
MaximumSGList
parameter in the
register. The recommended
hexadecimal value is
ff
. The path is:
HKEY_LOCAL_MACHINE/
System/ CurrentControlSet/
Services/<name of HBA driver>/
Parameters/ Device/
.
Shared Memory
Error is displayed.
The CGI script manager may not
have released a segment of
shared memory.
This can occur when heavy I/O is
happening at the same time you
are accessing StorView. If this
occurs, you need to stop and then
restart the StorView Server service.
After switching
drives or controllers
from one storage
solution enclosure
to another, one of
the solutions reports
that the storage
solution is being
monitored by
another host.
Multiple Configuration WWNs
are being used.
If you have been interchanging
configured drives or controllers
between storage solutions, you
may have a situation where
multiple solutions are now sharing
the same Configuration WWN. This
can be corrected by changing the
Configuration WWN value found in
the Controller Parameters on either
of the storage solutions. After
making this change, all
participating host systems require a
reboot. For more information, see
“Controller environmentals” on
page 72.
Symptom
Reason
Solution
Summary of Contents for E-842R
Page 1: ...USER GUIDE Gateway E 842R StorView Storage Management Application ...
Page 2: ......
Page 7: ...CHAPTER 1 1 Introduction Overview Inter server communication License manager ...
Page 10: ...Chapter 1 Introduction www gateway com 4 ...
Page 11: ...CHAPTER 2 5 Installation Setup for Microsoft Windows platforms Setup for Linux platforms ...
Page 44: ...CHAPTER 3 Getting Started www gateway com 38 ...
Page 76: ...CHAPTER 5 SAN LUN Mapping www gateway com 70 ...
Page 77: ...CHAPTER 6 71 ControllerInformation Controller environmentals Controller advanced settings ...
Page 86: ...CHAPTER 6 Controller Information www gateway com 80 ...
Page 104: ...CHAPTER 7 Managing the Storage Solution www gateway com 98 ...
Page 110: ...CHAPTER 8 Failover Performance and Additional Functions www gateway com 104 ...
Page 120: ...APPENDIX A Troubleshooting and Support www gateway com 114 ...
Page 144: ...APPENDIX B Event Logs www gateway com 138 ...
Page 152: ...APPENDIX C Statistics www gateway com 146 ...
Page 158: ...APPENDIX D Optimizing RAID 5 Write Performance www gateway com 152 ...
Page 162: ...Index www gateway com 156 ...
Page 163: ......
Page 164: ...A MAN E 842R SW USR GDE R0 09 06 ...