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First steps
www.gateway.com
First steps
If you have problems with your notebook, try these things first:
■
Make sure that the AC power adapter is connected to your notebook and
an AC outlet and that the AC outlet is supplying power.
■
If you use a power strip or surge protector, make sure that it is turned on.
■
If a peripheral device (such as a keyboard or mouse) does not work, make
sure that all connections are secure.
■
Make sure that your hard drive is not full.
■
If an error message appears on the screen, write down the exact message.
The message may help Gateway Technical Support in diagnosing and
fixing the problem.
■
If you added or removed peripheral devices, review the installation
procedures you performed and make sure that you followed each
instruction.
■
If an error occurs in a program, see the program’s printed documentation
or the online help.
Software support tools
Your notebook may include the following support tool to help you diagnose
and fix problems:
■
PC Doctor is a comprehensive hardware diagnostic and system information
tool that can test your notebook and determine its configuration.
PC Doctor provides 85 professional diagnostic tests directly from your
notebook.
To access this support tool, click
Start
,
All Programs
, then click
Gateway Utilities
.
Help and
Support
For more information about troubleshooting, click Start,
then click Help and Support.
Type the keyword
troubleshooting
in the Search box
, then click the arrow.
Summary of Contents for 450ROG
Page 1: ...User Guide Gateway 450ROG RGH Notebook...
Page 2: ......
Page 10: ...viii...
Page 60: ...50 Chapter 3 Getting Help www gateway com...
Page 82: ...72 Chapter 4 Using Windows www gateway com...
Page 92: ...82 Chapter 5 Using the Internet www gateway com...
Page 104: ...94 Chapter 6 Sending and Receiving Faxes www gateway com...
Page 184: ...174 Chapter 9 Traveling with Your Gateway 450 www gateway com...
Page 214: ...204 Chapter 12 Moving From Your Old Computer www gateway com...
Page 232: ...222 Chapter 13 Maintaining Your Gateway 450 www gateway com...
Page 290: ...280 Chapter 17 Troubleshooting www gateway com...
Page 304: ...294 Appendix A Safety Regulatory and Legal Information www gateway com...
Page 321: ......
Page 322: ...NSK DWL 450 ROG USR GDE R2 2 04...