88
Problem
POSSIBLE CAUSES
WHAT TO DO
Espresso runs out around the edge of
the filter holder
and/or
Portafilter comes out of the group
head during an extraction.
Portafilter not inserted in the
group head correctly.
Ensure portafilter is rotated
to the right until the handle
is past the centre and is securely
locked in place.
Rotating past the center will not
damage the silicone seal.
There are coffee grounds around
the filter basket rim.
Clean excess coffee from the rim of
the filter basket to ensure a proper
seal in group head.
Filter basket rim is wet or under-
side of portafilter lugs are wet.
Wet surfaces reduce the friction
required to hold the portafilter in
place whilst under pressure duri-
ng an extraction.
Always ensure filter basket and por-
tafilter are dried thoroughly before
filling with coffee, tamping and inser-
ting into the group head.
Too much coffee in the
filter basket.
Trim coffee dose using the RAZOR™
dosing tool after tamping.
Unable to set auto start time.
Clock not set.
Set clock.
E1, E2 or E3 error message on LCD
screen.
An error that cannot be reset by
the user has occurred.
Contact Customer Service
Coffee puck is sticking to
the shower screen.
This is normal and happens
occasionally. The dry puck fea-
ture creates a slight vacuum on
top of the coffee puck which
will occasionally hold the puck
against the shower screen
instead of leaving it in the filter
basket.
Pumps continue to
operate / Steam is very
wet / Hot water outlet
leaks.
Using de-mineralised or distilled
water which is affecting how
the machine is designed to
function.
We recommend using cold, filtered
water. We do not recommend using
water with no/low mineral content
such as demineralised or distilled
water. If the problem persists,
contact Customer Service.
Summary of Contents for DESIGN ESPRESSO MASCHINE ADVANCED CONTROL
Page 91: ...91...
