GARO ENTITY PRO Installation And Operation Manual Download Page 55

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17. Turn the power/voltage on.

18. The light indicator on the front panel turns red at

power/voltage up. Make sure that the indicator

light on the load interface turns green. This can take

60–90 seconds.

The last few seconds before turning green, the light

turns blue. This is to indicate that the firmware starts

operating correctly. However, the most important

step is the green light.

NOTE

If the light indicator on the power unit does not turn

green within 90 seconds of powering up the power unit,

refer to

7.1 Troubleshooting, page 93

19. Download the GARO Connect app on AppStore or

Google Play store.

Long

O OFF

> 90 sec

< 90 sec

> 90 sec

10:06

Version: 1.3

Installation

Summary of Contents for ENTITY PRO

Page 1: ...1 3 GAROEntityProinstallationand operation GARO Entity Pro installation and operation Version 1 3...

Page 2: ...rnet connection type 23 4 10 To connect several charging stations 23 4 10 1 Before setup 23 4 10 2 Simple setup scenarios 24 4 10 3 Connection group hierarchy 24 4 11 To decide the position of the cha...

Page 3: ...8 5 Operation 85 5 1 To charge an electrical vehicle 85 5 1 1 Indication light 86 5 2 To schedule charging 87 5 3 To stop the charging of the electrical vehicle 87 6 Maintenance 89 6 1 To clean the ch...

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Page 5: ...lled by one device either a charging station or a load interface to act as a master device Normally the Connection group also defines how the internet is connected to the units through a master For mo...

Page 6: ...add other owners manage access for EV drivers and EV driver groups manage charger groups and create locations organizations and EV driver groups The owner can monitor and control status of the owned c...

Page 7: ...UK GARO Electric Ltd Sales Customer Service Unit 16 Urban Express Park Aston Hall Road Birmingham B6 7FH Version 1 3 7 Introduction...

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Page 9: ...ations not to exceed charging current limitations Ventilation signal from EV is not supported This means that test of State D is not possible Adapters for charging connectors are not allowed to be use...

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Page 11: ...it C Front cover for charging units without an MID certified visible energy meter The front cover is available in several colors D Front cover for charging units with an MID certified visible energy m...

Page 12: ...rtified visible energy meter The front cover is available in several colors Installation bracket single IB The installation bracket is where the physical installation is done It contains a permanent R...

Page 13: ...3 3 PRODUCT VARIANTS The Entity Pro charging station and separate charging unit is available in several product variants A B C D Version 1 3 13 Product overview...

Page 14: ...The product concept can for special high volume orders be customized to with or without the features listed below Type 2 outlet or fixed cable Long fixed cable 8 m or normal fixed cable 5 m 32 A or 2...

Page 15: ...le MID energy meter optional H All pole circuit breaker manual reset I PE disconnection relay PME protection variant only for UK only J 2 port Ethernet switch RJ45 K Control cable port and connector L...

Page 16: ...bel T RFID reader area 3 5 DIMENSIONS Dimensions for bracket hole positions 3 5 1 SINGLE VERSION INSTALLATION BRACKET IB Bracket and hole dimensions 240 mm 150 mm 340 mm 480 mm 150 mm 340 mm 240 160 1...

Page 17: ...imensions Bracket and knockout dimensions 240 160 119 174 120 333 6 6 6 71 55 104 32 Knockout 32 Knockout 32 Knockout 419 485 245 333 160 119 6 6 6 6 6 6 71 245 141 104 104 71 55 32 Knockout 32 Knocko...

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Page 19: ...d person with the necessary knowledge of the GARO Entity charging station may replace the charging unit 4 3 PERSONAL PROTECTIVE EQUIPMENT WARNING Make sure that the correct personal protective equipme...

Page 20: ...nt system setup Refer to 4 13 1 Dynamic Load Management DLM functionality page 43 E If several charging stations are used decide which unit charging station or load interface that should act as master...

Page 21: ...de must be provided to the installer for correct installation of the charging station The installation code is owned and generated by the owner An installation code provides access to a location NOTE...

Page 22: ...t a maximum diameter of 6 mm and a maximum screw head diameter of 14 mm D Cable grommets M32 that is suitable for the entry point of the power cable The product is delivered with a cable grommet M32 F...

Page 23: ...st choose the internet connection type for the master charging station After selecting internet connectivity it is time to plan for the inter connectivity There are 3 connection types available 1 ethe...

Page 24: ...mmunication based on traditional LAN technology 4 10 2 SIMPLE SETUP SCENARIOS The connection type between the master charging station A and the other charging stations B C D in the same installation d...

Page 25: ...group receives its power from the first group This means that the first group s fuse is used on a higher level for both the first group and the new subgroup Create a new superior group This method is...

Page 26: ...t should be updated using the supplied marking stickers Once connected the charging station will detect what voltage system is uses The only setting required is phase connections Refer to 4 12 5 To co...

Page 27: ...valid for IT 230 V systems 1 Locate the stickers on the installation bracket 2 Install the new stickers supplied with the installation bracket Install the new stickers onto the old stickers 4 12 2 TO...

Page 28: ...A cable tie can be used for strain relief NOTE If the top cable entry positions are used they must be firmly sealed with approved IP54 cable grommets The cable grommets must also secure cable force s...

Page 29: ...ual power cables in the same direction route the wires on the opposite side from the connection terminal compared to where the Type 2 outlet is to be placed right or left For example if the Type 2 out...

Page 30: ...le strain relief 4 Install the cable strain relief to fixate the power cable NOTE The cable strain relief can be configured in 3 different ways Choose the configuration that is suitable for the diamet...

Page 31: ...cts the phase s that can be used This means that the charging stations involved can be installed as L1 to L1 L2 to L2 and L3 to L3 If charging units without this function are used it is highly recomme...

Page 32: ...a TN system b TN C PE L2 PE L1 L2 L3 N PE L1 L2 L3 N PE L1 L2 L3 N PE L1 L2 L3 N 32 Version 1 3 Installation...

Page 33: ...in a daisy chain a second power cable can also be connected to the terminal 1 Dismantle the second power cable for installation Refer to 4 12 4 To prepare the power cable for installation page 29 2 I...

Page 34: ...pending on installation conditions 4 12 8 TO PREPARE THE INSTALLATION BRACKET WITH A SECOND ETHERNET CABLE If ethernet should be used as internet connection for several units i e either charging stati...

Page 35: ...sical connection is done by an external insulated potential free contact The control logic is configured in the GARO Connect app By default charging is disabled if the contact is closed The control lo...

Page 36: ...mechanism in the connector before you push the cable in NOTE If wires need to be disconnected use a flat screwdriver to push the orange button to open the terminal 4 12 11 TO CHANGE THE POSITION OF T...

Page 37: ...ake sure that the power voltage off by an appropriate insulating main switch 2 Do a visual inspection and make sure that nobody accidentally can access the installation bracket s Make sure that it is...

Page 38: ...e terminal page 31 6 Switch the power voltage to off 7 Read the QR code on the installation bracket using the GARO Connect App At this step it is time to connect the charging station created in the GA...

Page 39: ...on of the charging unit 1 Attach the protection cover to the installation bracket 2 Tighten the screws with a Torx TX20 until the protection cover is tight against the installation bracket max 2 9 Nm...

Page 40: ...unit can meet the edges of the installation bracket 4 Use a Torx TX20 and tighten the 6 screws until the charging unit is tight against the installation bracket max 2 9 Nm CAUTION Do not overtighten...

Page 41: ...sure that this setting is done before testing with high power such as EV charging 1 Switch the power voltage to off 2 Do a test of the PE continuity to the Type 2 outlet 3 Switch the power voltage to...

Page 42: ...pe 2 outlet 8 Press the test button T on the charging unit for approximately 1 second but not more than 5 seconds Make sure that the all pole circuit breaker is triggered 9 Reset the all pole circuit...

Page 43: ...nect app The charging station becomes available to use and visible to EV drivers with access rights NOTE If the charging station is part of a connection group for DLM then it is recommended to complet...

Page 44: ...up consists of other loads as well then the real current needs to be monitored using a load interface The load interface acts as DLM master of this connection group The charging stations and possible...

Page 45: ...lation The fist level could be a fuse feeding a group of charging stations If a connection group contains only charging stations then no load interface is required total current is calculated by addin...

Page 46: ...llity Energy meter CT1 3 0 333 mV output HAN RJ45 Utillity Energy meter Ethernet Connect to charging station other load interface or network switch Wi Fi antenna FUNCTIONAL BUTTON GARO Entity Balance...

Page 47: ...max 250V AC 30V DC max 10A IN Wi Fi antenna Ethernet Connect to charging station other load interface or network switch Modbus termination Indication light CT1 CT2 CT3 Ethernet Connect to charging st...

Page 48: ...100A LI 1 LI 2 48 Version 1 3 Installation...

Page 49: ...cable Ethernet cable WWW 3 level Connection group CG Communication structure example Wi Fi Mesh CS1 LI 2 CG A1 MASTER CG A1 LI 1 LOCAL Wi Fi CS2 CS3 CS4 Wi Fi Mesh Wi Fi Mesh Wi Fi Mesh Internet Gatew...

Page 50: ...ARO Entity Balance BASIC model The process for the GARO Entity Balance ADVANCED is similar If the group contains local production like PV solar panels with a net output power that can get close to the...

Page 51: ...or all electrical connections 6 Connect the load interface to the protection device NOTE Functional Ground connection here shown as PE is only recommended to use when connecting current transformers H...

Page 52: ...the installation of the GARO Entity Balance basic and the GARO 0 333 mV CT clamps that are available as accessory The process for the GARO Entity Balance advanced is similar 8 Dismantle the current t...

Page 53: ...ern main utility meters based on RJ12 or RJ45 connections HAN is only available on GARO Entity Balance basic NOTE HAN Several grid utility companies require an owner to formally order an activation of...

Page 54: ...ed on either ethernet cable Wi Fi mesh or a Wi Fi that is part of an existing IT infrastructure The GARO Entity Balance basic has 1 RJ 45 Ethernet port The GARO Entity Balance advanced has 2 RJ 45 Eth...

Page 55: ...the light turns blue This is to indicate that the firmware starts operating correctly However the most important step is the green light NOTE If the light indicator on the power unit does not turn gr...

Page 56: ...equipment in the house the stove water heaters Larger sites are more complex to verify and may require many EVs A possibility is to temporary adjust the DLM limit current down to a level that is more...

Page 57: ...r Download the GARO Connect app 6 Owner or installer on behalf of the owner Prepare the installation and invite the installer 7 Installer Install the charging stations s CS s 8 Installer Install the l...

Page 58: ...The icon is the symbol for charging station Settings Click the icon to adjust the settings of the product Add Click the icon to add a location group charging station etcetera DLM Master The icon is sh...

Page 59: ...ethernet cable is active and working working green The icon also informs that the internet connection is available direct to the internet connectivity master or indirect to a non master unit through a...

Page 60: ...te Click the icon to mark the location as a favorite Charging cable type 2 The icon is for the charging cable Type 2 that is connected to the charging station This means that the charging station has...

Page 61: ...n organization if it is needed This is not mandatory for every installation Add more persons as owners 3 Create the logical charging station s CS in the GARO Connect app The logical charging station s...

Page 62: ...2 Create a new account in the GARO Connect app Follow the instructions on the screen 3 Log on to the GARO Connect app with provided credentials 4 Select Manage Locations 62 Version 1 3 Installation...

Page 63: ...referably the name should specify the physical place of the unit including address and coordinates In this example the location is called Main office To change the name of a location click the locatio...

Page 64: ...channel is fine A message to the installer concerning the location or installation can be tied to the location for example the Wi Fi credentials if a local Wi Fi is to be used Charger settings The fea...

Page 65: ...e set to free use default This enables access for everybody If the EV driver identifies before connecting to the EV the charging transaction is registered to the EV driver At delivery the free use is...

Page 66: ...group for the charging stations A charger group is used to manage access control of several charging stations for example Northern parking Access control can be done both on individual level and on g...

Page 67: ...ns Advanced owner tools Additional owners can be added and removed to a location and organization However an organization and location must always have at least 1 owner A location can also be handed o...

Page 68: ...ated to a location 2 Select the location that the owner has set up 3 Create or choose charging station 4 Perform the physical installation Refer to 4 Installation page 19 5 Connect the selected logica...

Page 69: ...2 Log on to the GARO Connect app with provided credentials If it is the first time logging in edit personal settings 3 Choose Installers menu Version 1 3 69 Installation...

Page 70: ...w installation for new location or Change installation for existing location 5 Change installation for existing location Select a location 6 Enter the installation code provided by the owner 70 Versio...

Page 71: ...mes invalid and cannot be used A location is normally equal to an electrical mains system of a building site area The installation code is only required one time per location 7 New installation for ne...

Page 72: ...icable installation guide based on this choice even though the installation for each unit type is almost the same 4 Once the unit is added connect the unit to a group Click the unit to connect it to a...

Page 73: ...ollowed by the closest units of the different levels If more units are installed and shall work together in a DLM system all must belong to the same communication group structure Crown icon DLM master...

Page 74: ...access then this group size can be set to the maximum current of the charging station In such an instance the group is never used for any direct DLM function If the first created group is to be used a...

Page 75: ...nternet setup a To set the internet connection settings for the first unit the internet gateway a direct connection must be set up between the device mobile with the GARO Connect app and the charging...

Page 76: ...app The QR code is scanned via the GARO Connect app NOTE It is also possible to enter the Wi Fi credentials as plain text in the GARO Connect app if the QR code can not be used b Wait until the box l...

Page 77: ...internet media icon will turn green once connected to the internet e Close the connection between the mobile device and the charging station Once the internet is connected to the unit the mobile devic...

Page 78: ...tings There are several configuration settings that are possible to adjust with the GARO Connect app In the GARO Connect app information is available as support for each available setting If it is nec...

Page 79: ...l can be used to gain unauthorized access to the charging station For this reason the information should be considered as sensitive Place it on a safe space location for example on the rear side of th...

Page 80: ...ior group c Create a new subgroup d Create a new stand alone group 2 To add a unit to an existing group select a group and click Next NOTE To add a unit to an existing group as a subgroup name the uni...

Page 81: ...ding the first internet gateway NOTE If the interconnection uses Wi Fi to an external IT infrastructure then the Wi Fi credentials must be defined later in the installation flow using the direct conne...

Page 82: ...6 The unit is added to the selected group 7 View the hierarchy of the DLM groups and Internet groups under Connection groups 82 Version 1 3 Installation...

Page 83: ...esh Wi Fi is used If a Wi Fi connection is used follow the instructions in the GARO Connect app Transfer location If the installation is performed on behalf of the owner transfer the location back to...

Page 84: ...NOTE If the owner is not a user of the GARO Connect app an invitation will be sent out via email 84 Version 1 3 Installation...

Page 85: ...authorization is necessary Do one of the steps that follow NOTE If the charging station is set to free use mode default no authorization will be necessary and the charging starts immediately This also...

Page 86: ...ot in correct position Try to reconnect D Yellow slow blinking light 1 Hz The charging station is reserved and or awaits authorization by the EV Driver E Yellow fast blinking light 10 Hz The authoriza...

Page 87: ...edule Charging in the view that opens 6 Follow the instructions in the GARO Connect app to set the time for charging 5 3 TO STOP THE CHARGING OF THE ELECTRICAL VEHICLE 1 Do one of the procedures that...

Page 88: ...CAUTION Do not leave the Type 2 contact on the ground Always hang it up or store it in a dry location 88 Version 1 3 Operation...

Page 89: ...ost contact to the network or the GARO Connect app 1 Stop charging and disconnect any EV 2 Remove the front cover of the charging unit refer to 4 12 16 To mount the front cover of the charging unit pa...

Page 90: ...tion is sent to the owner and the EV driver that uses the charging station in the GARO Connect app The circuit breaker can trip either due to an earth fault short circuit or overload 1 If there is an...

Page 91: ...rom the wall or pole and install a new installation bracket This requires that the charging station must be installed again connecting it to the new identity of the installation bracket WARNING Only a...

Page 92: ...e EV 2 Contact the installer to investigate the root cause of the problem Reset the circuit breaker 3 Press the test button marked T to conduct a ground fault test The circuit breaker should then trip...

Page 93: ...do not use the charging station Contact the installer or GARO support The indication light shows a fixed red light The charging station CS is deactivated by the owner using the Garo Connect app or a...

Page 94: ...p There is no charging power but the indication light shows a blue blinking light Let the owner do a check of the power and current status in the GARO Connect app The signalled current that is what th...

Page 95: ...pe Non restricted access Rated voltage TN 2 3 phase 400 VAC 50 Hz TN 1 phase 230 VAC 50 Hz IT TT 2 3 phase 230 VAC 50 Hz Rated current 32 A or 20 A depending on fixed cable version The default setting...

Page 96: ...ed conditional short circuit current of an assembly 10 kA Short circuit protective device type C Rated impulse withstand voltage 4 kV Rated insulation voltage 230 V 400 V Over voltage category III Rat...

Page 97: ...llation environment Indoor outdoor electrical cabinet Location type Restricted access Rated voltage TN IT TT 1 phase 230 VAC 50 Hz Rated current 13 mA Installation systems TN IT and TT system Power 3W...

Page 98: ...RJ 12 input 1 N A Current transformer input 0 333 mV x3 N A Current transformer input 0 5 A N A x3 M Bus input N A 1 Modbus input RS 485 N A 1 Relay output 12 230 V 1 A N A 1 Implemented energy meter...

Page 99: ...opy of the licenses are available in a separate document Source code can be obtained from GARO for a period of 3 years after the final shipment of the product which may be no earlier than 2025 01 01 f...

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Page 101: ...EU DECLARATION OF CONFORMITY Version 1 3 101 EU Declaration of conformity...

Page 102: ...102 Version 1 3 EU Declaration of conformity...

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