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Part #: GAR_IOM_ 4532522 Rev 08—6/17

Electric/Gas Dual Side Xpress Grill

Models:
XP(E/G)12
XP(E/G)24, XP(E/G)24-1(L/R)
XP(E/G)36, XP(E/G)36-2(L/R)

Installation, Operation and Maintenance Manual

Please read all sections of this manual and retain for future reference.

For your safety:

Post in a prominent location, instructions to be followed 
in the event the user smell gas. This information shall be 
obtained by consulting your local gas supplier.

Original Instructions

XP(E/G)36 Shown

XP(E/G)24 Shown

XP(E/G)12 Shown

Summary of Contents for XPE12

Page 1: ... Operation and Maintenance Manual Please read all sections of this manual and retain for future reference For your safety Post in a prominent location instructions to be followed in the event the user smell gas This information shall be obtained by consulting your local gas supplier Original Instructions XP E G 36 Shown XP E G 24 Shown XP E G 12 Shown ...

Page 2: ...THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 3: ...ssessment to ensure adequate protection during maintenance procedures DANGER The on site supervisor is responsible for ensuring that operators are made aware of the inherent dangers of operating this equipment NOTE Proper installation care and maintenance are essential for maximum performance and trouble free operation of your equipment Visit our website www mtwkitchencare com for manual updates t...

Page 4: ...t test pressures equal to or less than psi 3 5 kPa Caution This equipment must only be operated under an approvedhoodsysteminaccordancewithlocalregulations in force This unit is intended for indoor use only ELECTRICAL DANGER Check all wiring connections including factory terminals before operation Connections can become loose during shipment and installation DANGER Do not operate any appliance wit...

Page 5: ...an be an unexpected movement of the platens CLEARANCE Caution Do not block the supply and return air vents or the air space around the air vents Keep plastic wrappings paper labels etc from being airborne and lodging in the vents Failure to keep the air vents clear will result in unsatisfactory operation of the system Caution Do not position the air intake vent near steam or heat exhaust of anothe...

Page 6: ...surfaces Read the directions for use and precautionary statements before use Particular attention must be paid to the concentration of cleaner and the length of time the cleaner remains on the food contact surfaces Warning Be aware that adjacent platens may unexpectedly move at any time Turn Grill Off at main switch when cleaning platens as there can be an unexpected movement of the platens PERSON...

Page 7: ...s appliance must be installed with sufficient ventilation to prevent the occurrence of unacceptable concentrations of substances harmful to the health of personnel in the room in which it is installed Warning Hazard Keep hands and tools clear from the area above the platens when platens are in motion towards the exhaust hood Be aware that adjacent platens may unexpectedly move at any time Turn Gri...

Page 8: ... Specification DELTA electric XPE 24 models 20 Electrical Input Specification WYE gas XPG 24 CE models 21 Electrical Input Specification DELTA gas XPG 24 models 21 Electrical Input Specification DELTA gas XPG 36 models 22 Gas Input Specification 24 Determining Unit Configuration for Gas Grills 24 Gas Elevations Settings 25 Conversion Labels 28 Section 2 Installation Removing Grill From Wood Crate ...

Page 9: ... Gap Adjustment Limits 49 Volume Adjustment 49 Hood Height Adjustment 50 Language Selection 50 Clean Settings 51 Section 4 Maintenance Cleaning the easyToUCH controller 54 Cleaning the Stainless Steel Panels 54 Cleaning During Operation 54 Daily Cleaning 55 Moving the Grill 58 Section 5 Troubleshooting Cooking Issues 59 Undercooked product 59 Undercooked product only at front of grill 59 Overcooke...

Page 10: ...________________________ Serial Number ________________________________ Installation Date ______________________________ Unit Inspection Thoroughly inspect the unit upon delivery Immediately report any damage that occurred during transportation to the delivery carrier Request a written inspection report from a claims inspector to document any necessary claim Model Numbers This manual covers the fo...

Page 11: ...by Garland when such products or commercial equipment is installed or used in a residential or non commercial application Installations not within the applicable building or fire codes render this LimitedWarranty and any responsibility or obligations associated therein null and void This includes any damage costs or legal actions resulting from the installation of any Garland manufactured commerci...

Page 12: ...laten providing double side cooking Each platen can be controlled separately 11 Grill Plate cooking surface with three 3 Independently controlled heaters per cook zones 12 Front Casters height adjustable swivel casters with brakes and swivel lock pins 13 Rear Casters height adjustable swivel casters and swivel lock pins without brakes 14 Release Material Sheet non stick surface for case of operati...

Page 13: ... electric included the following list except countries mentioned 3 PLATEN Part Description Qty 4527294 Release Material Sheet Clips 9 4600722 Release Material Sheet Hanger 3 4600866 Release Material Sheet box 1 4600207 Grease Drawer Slide LT GM 1 4600208 Grease Drawer Slide RT GM 1 1838701 Platen Levelling Tool 1 4532089 Service Wrench 1 4601665 Garland Grill Start Up Form 1 4532522 Installation O...

Page 14: ...IMENSION FOR ENTRY THROUGH STANDARD 32 DOORWAY WITH REMOVAL OF CONTROL PANEL TOWEL BAR AND GAS FLUE BOX CASTER HEIGHT MIN 5 996in 152mm CASTER HEIGHT MAX 11 684in 297mm WORK HEIGHT MIN 29 875in 759mm WORK HEIGHT MAX 35 563in 903mm MAX COOK HEIGHT 2 125in 54mm MAX 42 MAX 20 677in 525mm 58 797in 1493mm ELECTRICAL 9 197in 234mm GAS FLUE BOX 2 125in 54mm GAS 28 353in 720mm MIN FLOOR CLEARANCE 3 140in ...

Page 15: ...03mm GRILL PLATE DEPTH 22 000in 559mm CASTER HEIGHT MIN 5 996in 152mm CASTER HEIGHT MAX 11 684in 297mm WORK HEIGHT MIN 29 875in 759mm WORK HEIGHT MAX 35 563in 903mm MAX COOK HEIGHT 2 125in 54mm MAX 42 MAX 20 677in 525mm 58 797in 1493mm ELECTRICAL 9 197in 234mm GAS FLUE BOX 2 125in 54mm GAS 28 353in 720mm MIN FLOOR CLEARANCE 3 140in 80mm MAX FLOOR CLEARANCE 8 828in 224mm RESTRAINT CABLE ANCHOR 31 0...

Page 16: ...GTH 31 437in 798mm GREASE DRAWER WIDTH 1 746in 44mm 5 625in 143mm SHOWN WITH PLATEN REMOVED WORK HEIGHT MIN 29 875in 759mm WORK HEIGHT MAX 35 563in 903mm MAX COOK HEIGHT 2 125in 54mm MAX 42 MAX 20 677in 525mm GAS FLUE BOX 2 125in 54mm 58 797in 1493mm GAS 28 945in SHOWN WITH GREASE DRAWERS REMOVED CASTER HEIGHT MIN 5 996in 152mm CASTER HEIGHT MAX 11 684in 297mm MAX FLOOR CLEARANCE 7 709in 196mm MIN...

Page 17: ...E 36 0L R 2 INPUT CORD 1 15 5 13 8 0 0 5 2 15 3 13 8 0 0 5 3 15 0 13 8 0 0 5 3 XPE 36 0L R 2 INPUT CORD 2 13 8 15 5 25 0 10 5 13 8 15 3 23 4 10 6 13 8 15 0 22 9 10 6 XPE 36 1L 1 INPUT 24 7 24 7 37 1 18 4 23 1 23 1 35 2 18 5 22 6 22 6 33 9 18 5 XPE 36 1L 2 INPUT CORD 1 15 5 13 8 12 6 7 9 15 3 13 8 11 8 7 9 15 0 13 8 11 8 7 9 XPE 36 1L 2 INPUT CORD 2 13 8 15 5 25 0 10 5 13 8 15 3 23 4 10 6 13 8 15 0...

Page 18: ...16 7 5 5 XPE 24 1R 1 INPUT 48 4 36 9 36 9 13 4 47 4 36 1 36 1 13 6 XPE 24 1R 2 INPUT CORD 1 25 1 16 8 13 9 5 3 24 7 16 5 14 0 5 4 XPE 24 1R 2 INPUT CORD 2 25 1 24 3 26 0 8 1 24 7 23 9 25 5 8 2 XPE 36 2 INPUT CORD 1 25 8 25 1 24 1 8 0 25 3 24 7 23 7 8 1 XPE 36 2 INPUT CORD 2 48 4 48 4 48 4 16 2 47 4 47 3 47 3 16 3 XPE 36 0L R 2 INPUT CORD 1 16 8 13 9 25 1 5 3 16 5 14 0 24 6 5 4 XPE 36 0L R 2 INPUT ...

Page 19: ...NPUT 42 7 32 8 32 8 13 1 40 1 30 9 30 9 13 3 39 1 30 0 30 0 13 3 XPE 24 1R 2 INPUT CORD 1 22 8 15 5 13 8 5 2 21 9 15 3 13 8 5 3 21 5 15 0 13 8 5 3 XPE 24 1R 2 INPUT CORD 2 22 8 22 2 23 8 7 9 21 9 21 4 23 1 8 0 21 5 20 9 22 7 8 0 XPE 36 2 INPUT CORD 1 23 6 22 8 22 0 7 9 22 9 21 9 21 2 8 0 22 5 21 5 20 7 7 9 XPE 36 2 INPUT CORD 2 42 7 43 0 43 0 15 8 40 1 40 6 40 6 16 0 39 1 39 5 39 5 16 0 XPE 36 0L ...

Page 20: ...40V 21 5 20 9 22 7 8 0 Electrical Input Specification DELTA electric XPE 24 models XPG 12 CE Models gas models Model Volts 3NɎ WYE 50 60Hz Total Current A Power kW L1 L2 L3 XPG 12 220V 380V 12 6 4 7 0 0 3 4 230V 400V 11 8 4 7 0 0 3 4 240V 415V 11 8 4 7 0 0 3 4 XPG 12 Models gas models Model Volts 3Ɏ50 60Hz Total Current A Power kW L1 L2 L3 XPG 12 200V 14 4 16 8 4 7 3 5 208V 14 0 16 5 4 8 3 5 220V ...

Page 21: ...en 220V 380V 4 7 0 0 16 7 4 2 230V 400V 4 7 0 0 15 5 4 2 240V 415V 4 7 0 0 15 6 4 2 XPG 24 0L 0R CE Models gas models Model Volts 3NɎ WYE 50 60Hz Total Current A Power kW L1 L2 L3 2 Platen 220V 380V 4 7 0 0 4 7 1 5 230V 400V 4 7 0 0 4 7 1 5 240V 415V 4 7 0 0 4 7 1 5 XPG 24 0L 0R Models gas models Model Volts 3Ɏ50 60Hz Total Current A Power kW L1 L2 L3 2 Platen 200V 7 9 4 7 4 7 1 5 208V 8 0 4 8 4 8...

Page 22: ...laten 220V 380V 16 7 4 7 16 7 7 6 230V 400V 15 5 4 7 15 5 7 7 240V 415V 15 6 4 7 15 6 7 6 XPG 36 0L R CE Models gas models Model Volts 3NɎ WYE 50 60Hz Total Current A Power kW L1 L2 L3 3 Platen 220V 380V 4 7 4 7 4 7 2 3 230V 400V 4 7 4 7 4 7 2 3 240V 415V 4 7 4 7 4 7 2 3 XPG 36 0L R Models gas models Model Volts 3Ɏ WYE 50 60Hz Total Current A Power kW L1 L2 L3 3 Platen 200V 7 0 7 0 7 0 2 3 208V 6 ...

Page 23: ... 20 6 7 7 208V 20 1 30 9 20 1 7 8 220V 18 4 28 3 18 4 7 6 230V 17 8 27 3 17 8 7 7 240V 17 0 26 1 17 0 7 6 Electrical Input Specification DELTA gas XPG 36 models continuation XPG 36 1L Models gas models Model Volts 3Ɏ WYE 50 60Hz Total Current A Power kW L1 L2 L3 3 Platen 200V 20 6 7 0 20 6 5 0 208V 20 1 6 9 20 1 5 1 220V 18 4 6 3 18 4 4 9 230V 17 8 6 1 17 8 5 0 240V 17 0 5 8 17 0 5 0 XPG 36 1R Mod...

Page 24: ...LS GAS TYPE ELEVATION RANGE FAN SPEED PRESSURE SWITCH SETTING INPUT BURNER TOTAL INPUT UNIT kW SUPPLY PRESSURE MANIFOLD PRESSURE INJECTOR SIZE METERS RPM W C CLOSE OPEN Colour Code kW 12in GRILL 24in GRILL 36in GRILL mbar mbar mm Natural Gas G20 0 1372 10 000 0 32 0 24 Red 2 93 5 86 11 72 17 58 20 0 10 0 1 5 Natural Gas G25 0 1372 10 000 0 32 0 24 Red 2 93 5 86 11 72 17 58 25 0 13 7 1 5 Propane Ga...

Page 25: ...CATIONS FOR CSA APPROVED MODELS GAS TYPE ELEVATION RANGE FAN SPEED PRESSURE SWITCH SETTING INPUT BURNER TOTAL INPUT UNIT BTU SUPPLY PRESSURE MANIFOLD PRESSURE INJECTOR SIZE FEET RPM W C CLOSE OPEN Colour Code BTU 12in GRILL 24in GRILL 36in GRILL W C W C mm Natural Gas CSA 4501 7000 11 000 0 15 0 07 Grey 8 900 17 800 35 600 53 400 7 0 4 0 1 5 7001 9500 11 750 8 500 17 000 34 000 51 000 9501 12000 1...

Page 26: ...Calculated based on Input Burner The regulator on each gas valve has been adjusted at the factory for a 37mbar supply pressure An authorized installer may need to adjust the regulator setting to maintain the correct manifold pressure for 30mbar and 50mbar installations COUNTRY GAS CATEGORY GAS TYPE SUPPLY PRESSURE mbar AT CH CY CZ DK EE ES FI FR GB GR HR IE IT LT LU LV NL NO PT RO SE SI SK TR I2H ...

Page 27: ... WC 4 CONVERSION KIT 4602239 FOR ALL CE APPROVED 36in UNITS THIS KIT IS USED TO CONVERT 36in CE APPROVED STANDARD SEA LEVEL UNITS TO HIGH ELEVATION UNITS THIS KIT ONLY APPLIES TO 36in GRILLS CONFIGURED FOR USE WITH G20 NATURAL GAS AND G31 PROPANE GAS THE KIT CONTAINS THE ITEMS LISTED BELOW PART DESCRIPTION QTY 4601799 LABEL HIGH ELEVATION 4501 12000 FT 1 4602121 LABEL ELEVATION DECLARATION MG XPG ...

Page 28: ...28 Part GAR_IOM_ 4532522 Rev 08 6 17 General Information Section 1 Conversion Labels For CSA CE conversion kits for elevation For CE conversion kit G20 to G25 For CE conversion kit for G25 to G20 ...

Page 29: ...ed 1 PACKAGING IS DIVIDED IN TWO PARTS CARDBOARD BOX AND THE WOOD SKID 2 REMOVE AND DISCARD THE CARDBOARD BOX COVERING THE UNIT 3 REMOVE AND DISCARD THE TWO 2 WOOD BLOCKS LOCKING EACH OF THE FRONT CASTER NOTE ENSURE FRONT CASTER BRAKES ARE ON WHILE BLOCK ARE BEEN REMOVED 4 5 RELEASE THE FRONT CASTER BRAKES AND PUSH UNIT FORWARD OFF OF THE SKID ENSURE THAT THE UNIT ROLLS STRAIGHT AS IT IS BEING MOV...

Page 30: ...ocked The location must not be near heat generating broiler dishwashers etc equipment or in direct sunlight and must be protected from weather Do not install the equipment directly over a drain Steam rising up out of the drain will adversely affect operation air circulation and damage electrical electronic components Do not store anything on top of a unit Clearance Requirements Clearance are requi...

Page 31: ...s Garland recommends installing restraining chains cables from the floor wall to the rear of the unit These restraints limit the mobility of the appliance A restraining cable must be used for gas units connected with a flexible gas hose Casters Adjustment Procedure 1 Turn the clamshell grill Green Power Main Switch OFF green light off 2 Rear and front Casters have a threaded stem to adjust the lev...

Page 32: ...STANCES SHOULD YOU REMOVE THE STABILIZER SYSTEM FROM GRILL Remove Stainless Steel Plastic Film Cover Removing this film is one of the things that must be done once the Grill is in place The film covers both internal and external components e g side panels grease shield and must be removed before turning the grill on 1 Using a plastic scraper wedge the film away from the stainless steel 2 Grasp and...

Page 33: ...raint is necessary be sure to reconnect the device after the appliance has been returned to its original position RESTRAINING CABLE FRONT CASTER WITH BRAKE TO SECURE GRILL BLOCKING SECURE TO CONCRETE WALL OR STUD STUD Adequate clearance must be provide for air opening into the combustion chamber and for proper servicing Not intended to be installed adjacent to combustible walls or on combustible f...

Page 34: ...sure line should be a minimum of 1 1 2 A 3platen grill requires a 3 4 connection and a 1platen grill requires a 1 2 connection The 2platen grill can have either a 1 2 or 3 4 connection Before connecting new pipe the pipe must be blown out to dispose of any foreign particles These particles will cause improper operation When using thread compound use small amounts on male threads only Use a compoun...

Page 35: ...hose assembly onto the male coupler MALE COUPLER ALREADY INSTALLED TO GAS SUPPLY FACTORY INSTALLED GAS INLET UNDERNEATH GRILL QUICK DISCONNECT FLEXIBLE GAS HOSE GAS FLOW Ensure the sleeve snaps fully forward against the retaining ring With the manual shut off valve closed and gas hose assembly disconnected from the unit install the other end of the hose to the gas supply Affix Shut Off sticker as ...

Page 36: ...grill for all gas grill models only if required Remove the flue assembly from the accessory box 1 Loosen three screws two turns counterclockwise 2 upper rear panel Place hemmed flange of flue box over top edge of griddle rear backsplash flue box assembly griddle rear backsplash 3 Re tighten lower three screws 4 Installation completed ...

Page 37: ...the hemmed tube end of the release material sheet Release material hook Release material sheet 3 Hook the release material hook bar onto the anchor located at the rear of the platen MATERIAL SHEET TOP PLATEN ANCHOR REAR TOP PLATEN 4 Gently pull the release material sheet towards the front platen and then wrap the sheet around the front of platen and over the U bar while holding the front end sheet...

Page 38: ...feet from cooking surface OK F 2 Ensure electric connections are secure and have not become loose in shipping OK F 3 Ensure the grill is positioned and set level when checked from the grill surface is leveled side to side front to back diagonally in location under hood Adjust casters to attain level OK F 4 Turn Power Switch ON controller displays are active Controller Displays OFF Platen rises aut...

Page 39: ...e griddle plate should be regarded as a danger zone During two sided cooking the operator must not be within this danger zone In two sided cooking the upper platen remains in the lowered position by nature of its own weight It is not locked down It can be raised by lifting up on the handle on the front of the platen Under no circumstances other than safety should the platen be manually opened more...

Page 40: ...me or platen gap if required to achieve food safety and quality standards TEMPERATURE is used to view the temperature settings and actual temperature in each zone CLEAN MODE is used to put the grill into Clean mode and heat or cool the grill to the required temp When the grill is set to enforce the cleaning schedule using the Clean mode resets the cleaning counter LOCK is used to temporarily lock ...

Page 41: ... preheats to the correct temperature otherwise the menu is automatically selected after first ten 10 seconds for the last menu Menus and Recipes Multiple menus can be set up each using different set point and containing different or share recipes The recipes stored by the grill contain the cooking profiles times temperatures prompts and platen gap for various products Menus and recipes can be adde...

Page 42: ...layed NOTE To cancel preheating and exit to the Home Screen press Select at the top to switch menus during preheat Following preheat the grill enters a soak period allowing the temperature to stabilize throughout the upper platen After soak grill will start auto gap auto leveling option feature 6 The unit is ready to use when the platen opens and the Recipe Selector screen is displayed COOK A RECI...

Page 43: ...t recipe and press START or the GREEN push button again Changes should be made promptly to avoid overcooking the product CHANGE COOK TIME GAP The changes made to a recipe in this procedure in the Press Go mode will still apply after the power is turned off A recipe s cook time and gap can be modified to allow for variations in product 1 From the RECIPE SELECTOR screen select a recipe and then pres...

Page 44: ...arameter Numeric Key Pad option will pop up to allow parameter entry Key in the number and press check FLAT COOKING For flat recipes set Flat Cooking toYES to keep the upper platen raised PROMPT SELECTION Select which prompt to display at the end of the recipe step or None Pressing the button toggles through the available prompt options See Prompts for information on creating and editing prompts U...

Page 45: ...k mark will not save your data inserted Pressing these up down arrows icon will give the option to scroll up and down the list 1 Press check mark to save data Warning sign There may be a zero cook time temp and or gap in your new recipe settings Press to back and review 2 New recipe creation completed Editing an Existing Recipe 3 Press the pencil top right of the screen to edit an existing recipe ...

Page 46: ...ow typing then press RETURN Numeric Key Pad option will pop up to allow parameter entry Key in the number and press check Use for PAUSE TIME AUTO ACK TIME The following definition is a sample of creating a ADD CHEESE on top of product that is cooking FRIENDLY NAME Type CHEESE COOKING PROMPT Type ADD CHEESE PAUSE TIME Type 99 AUTO ACK TIME Type 0 PROMPT SOUND Select any of the options Recommended M...

Page 47: ...32F 0F for OFF Press check mark to save 6 Select an image and press the check mark to continue 7 Select a recipe s to add to the menu and press the check mark to continue 8 Pressing the up down arrow icon will give the option to the selected step to move it up or down the list Press the check mark to continue 9 Menu creation completed New menu will be OFF as a default press OFF option to turn menu...

Page 48: ... HOME screen Pressing the Home icon exits cooking mode and turns off the heaters 2 Fully power off the grill and the easyToUCH screen using the main power switch Green light indicates that the Grill power is ON CLEANING REMINDERS If a cleaning schedule has been set a message will appear on the screen when cleaning is required based on the number of cook cycles Select if the grill will be cleaned i...

Page 49: ...t SETTING 2 Enter password and press return 3 Use down arrow to scroll to Time and Gap Adjustments 4 TIME GAP ADJUSTMENTS screen set to zero to prevent users from adjusting the cook cycle 5 When the time or gap number button is selected a numeric keypad appears Enter the new settings and select to proceed 6 Select to save the new settings VOLUME ADJUSTMENT This setting will set the levels of volum...

Page 50: ...th the upper arrow option will go in multiples of 6 mils and the lower arrow down in multiples of 4 mils Factory default is 1366 MILS 5 When the PLATEN POSITION SETPOINT box is selected a numeric keypad appears Enter the new settings and select to proceed 6 Select APPLY CALIBRATION to set the new setpoint 7 Select END CALIBRATION to save the new setpoint 8 Hood height calibration completed System ...

Page 51: ...e numeric pad Factory default is 3250F CLEAN FREQUENCY this option will configure the cooking cycle you permit between clean time computer will automatically detects when is time to clean your grill ex 10 CK CYC will automacatically tell you after 10 cooking cycle that CLEANING REQUIRED CLEAN MIN TIME this option will set the time of cleaning could be from 1 to 15 minute time CLEAN GRACE PERIOD th...

Page 52: ...WILL VARY DEPENDING ON RESTAURANT MENU PressGo AM MENU BACON MUSHROOM EGG SAUSAGE STEAK EGGS Settings FACTORY PASSWORD TIME DATE FACTORY SETTINGS RECIPE RESET from USB SOFTWARE UPDATE CALIBRATION GAP CALIBRATION HOOD HEIGHT THERMOCOUPLE CALIBRATION TIME GAP ADJ LIMITS TEST HEATERS STATE USB OPERATIONS SETTINGS CLEAN SETTINGS HEAT ERRORS LIMITS LANGUAGE PROMPTS DEFINITIONS PROTEINS DEFINITIONS SLEE...

Page 53: ...DUTY CYCLE 3 HEATER DUTY CYCLE 4 STATISTICS STATISTICS VERSION TOTAL COOK CYCLES COOK CYCLES SINCE CLEANING LAST CLEANED TOTAL SERVICES TOTAL PLATEN CYCLES PARTIAL COOK CYCLES HOURS USED LAST SERVICE HEATER DUTY CYCLE 5 HEATER DUTY CYCLE 6 HEATER DUTY CYCLE 7 HEATER DUTY CYCLE 8 HEATER DESIGN VOLTAGE HEATER PROCESS TEMPERATURE 1 HEATER PROCESS TEMPERATURE 2 HEATER PROCESS TEMPERATURE 3 HEATER PROC...

Page 54: ...e dry with a soft clean cloth Do not spray chemicals into any openings such as louvers on the front or rear vent panels Doing so can damage critical components resulting in a non warranty service call Keep water and or cleaning solution away from the front main power switch and power cords Do not spray any solution to these parts The grill may be secured in the grill bay by using two anchors that ...

Page 55: ...e sheet aside for further cleaning 4 Scrape the lower grill surface with the scraper Use the grill squeegee to push residual grease into trough Wash and rinse the squeegee and scraper 5 Remove the grease buckets from each side 6 Remove the lower support rail of the grease troughs from each side 7 Pour Hi temp Grill cleaner into a bucket or stainless steel pan 8 Put on the heat resistant gloves and...

Page 56: ...turn main switch Off 15 Apply the grill cleaner to inner edges of the right and left platens DO NOT SCRUB Turn Main Switch On 16 Press green button to raise the right platen and turn main switch Off Pour remaining Hi temp Grill Cleaner over the bottom grill surface 17 Spread the cleaner over the entire lower grill surface from front to back using even strokes DO NOT SCRUB 18 Start scrubbing now Sc...

Page 57: ...faces with a clean sanitizer soaked grill cloth 26 Turn main switch On lower the platen and turn main switch Off Rinse inner edges of both platens 27 Turn main switch On raise the platen and turn main switch Off Rinse and wipe back of lower grill 28 Pour a small amount of lukewarm water on a clean sanitizer soaked grill cloth over the bottom grill surface and wipe off residue 29 Place upper platen...

Page 58: ... with a clean sanitizer soaked grill cloth Remember to clean always in the direction fo the grain Do not remove panel by any circunstance if grease migrate inside the grill call service technician for support Moving the Grill Caution Ensure platens are down in closed position when moving grill Avoiding procedure may cause damage or loss of calibration on the platen and potential of error message c...

Page 59: ... grill Kitchen ventilation affecting temperatures Check whether cool or high volumes of air are directed towards the grill Release material sheet misplaced Check release material sheet installation in Section 2 Inconsistent gap setting front to back or side to side Contact qualified service agency Overcooked product Incorrect recipe selected Select correct recipe and retry Cook time too high Use c...

Page 60: ...e to reach or maintain temperature Contact or disengaged Turn main power switch off and on and listen for contact or disengaging Temperature calibration incorrect Reset offsets to default value and verify temperatures default 0 offset User Interface Issues Problem Cause Correction No sound Volume set too low Set volume to high Screen locked out frozen non responsive to touch Software issue Turn of...

Page 61: ...eaning Supplies Grill Cleaning Pad Handle Heat Resistant Gloves Clean Sanitizer Soaked Grill Cloths Grill Squeegee Grill Scraper Note Cleaning supplies not included with the purchase of your new grill from manufacturer Section 6 Tools Cleaning Supplies ...

Page 62: ..._____________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ...

Page 63: ... stated otherwise All rights reserved Every new piece of Manitowoc Foodservice equipment comes with KitchenCare and you choose the level of service that meets your operational needs from one restaurant to multiple locations StarCare Warranty lifetime service certified OEM parts global parts inventory performance audited ExtraCare CareCode 24 7 Support online mobile product information LifeCare Ins...

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