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Fujitsu PRIMERGY CX2550 M1, Upgrade And Maintenance Manual

The Fujitsu PRIMERGY CX2550 M1 comes with an Operating Manual that provides comprehensive instructions for optimal usage. Easily accessible for free download on our website, this manual offers detailed insights and specifications to ensure smooth operation and maximize the potential of this impressive product.

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174

Upgrade and Maintenance Manual

 CX2550 M1

System board and components

9.4

iRMC microSD card

I

The iRMC microSD card is necessary for using the embedded Lifecycle 
Management (eLCM) functionality of the iRMC. It requires a valid eLCM 
license key, which is always purchased together with the iRMC microSD 
card and activated through the iRMC web frontend.

For further information, please refer to the “ServerView embedded 
Lifecycle Management (eLCM)” user guide.

9.4.1

Installing the iRMC microSD card

9.4.1.1

Preliminary steps

Ê

"Disabling SVOM boot watchdog functionality" on page 54

Ê

"Shutting down the server node" on page 39

Ê

"Removing the server node from the server enclosure" on page 40

Ê

"Removing a controller from the riser module" on page 47

Upgrade and Repair Unit
(URU)

Average task duration:
5 minutes

Tools:

tool-less

Summary of Contents for PRIMERGY CX2550 M1

Page 1: ...Upgrade and Maintenance Manual English FUJITSU Server PRIMERGY CX2550 M1 Server Node Upgrade and Maintenance Manual Edition November 2015 ...

Page 2: ...on mbH www cognitas de Copyright 2015 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The c...

Page 4: ...sonal Computer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transfer...

Page 5: ...and Maintenance Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service USB Flash Module UFM ...

Page 6: ...X2550 M1 Version history Issue number Reason for update 1 0 October 2014 Initial release 2 0 January 2015 Chapters 5 2 18 7 1 9 2 1 2 9 2 3 9 3 1 5 9 3 3 5 9 4 1 3 0 March 2015 Chapters 2 9 4 10 11 4 0 November 2015 Chapters 7 8 10 12 ...

Page 7: ... Documents you need at hand 24 2 4 1 Documents for the server node 25 2 4 2 Documents for the server enclosure 26 3 Important information 27 3 1 Safety instructions 27 3 2 CE conformity 35 3 3 FCC Class A Compliance Statement 36 3 4 Environmental protection 37 4 Basic hardware procedures 39 4 1 Shutting down the server node 39 4 2 Removing the server node from the server enclosure 40 4 3 Removing ...

Page 8: ...ng on the ID indicator 60 5 2 Completing the maintenance task 61 5 2 1 Updating or recovering the system board BIOS and iRMC 61 5 2 1 1 Updating or recovering the system board BIOS 61 5 2 1 2 Updating or recovering the iRMC 65 5 2 2 Verifying system information backup restore 67 5 2 3 Updating RAID controller firmware 67 5 2 4 Enabling Option ROM scan 68 5 2 5 Resetting the boot retry counter 70 5...

Page 9: ...s 95 6 2 1 Mounting expansion card slot brackets 95 6 2 1 1 General instructions 95 6 2 1 2 Network adapter D2755 96 6 2 2 Handling SFP transceiver modules 98 6 2 2 1 Installing SFP transceiver modules 98 6 2 2 2 Removing an SFP transceiver module 103 6 2 2 3 Replacing SFP transceiver modules 106 6 3 Expansion cards in the riser module 107 6 3 1 Installing expansion cards 108 6 3 1 1 Preliminary s...

Page 10: ...minary steps 124 7 3 2 Removing a memory module 125 7 3 3 Concluding step 126 7 4 Replacing memory modules 127 7 4 1 Preliminary steps 127 7 4 2 Removing a memory module 128 7 4 3 Installing a memory module 128 7 4 4 Concluding steps 128 8 Processors 129 8 1 Basic information 130 8 1 1 Supported processors 130 8 1 2 Processor locations 130 8 2 Replacing processors 131 8 2 1 Preliminary steps 131 8...

Page 11: ... 9 1 4 Concluding steps 152 9 2 SATA DOM 153 9 2 1 Installing the SATA DOM board 153 9 2 1 1 Preliminary steps 153 9 2 1 2 Installing the SATA DOM 154 9 2 1 3 Concluding steps 158 9 2 2 Removing the SATA DOM 159 9 2 2 1 Preliminary steps 159 9 2 2 2 Removing the SATA DOM 160 9 2 2 3 Concluding steps 161 9 2 3 Replacing the SATA DOM 162 9 2 3 1 Preliminary steps 162 9 2 3 2 Removing the SATA DOM 16...

Page 12: ...2 3 Concluding steps 177 9 4 3 Replacing the iRMC microSD card 178 9 4 3 1 Preliminary steps 178 9 4 3 2 Replacing the iRMC microSD card 178 9 4 3 3 Concluding steps 178 9 5 Replacing the system board 179 9 5 1 Preliminary steps 180 9 5 2 Replacing the system board 180 9 5 2 1 Removing the system board 181 9 5 2 2 Installing the system board 183 9 5 2 3 Swapping processors 184 9 5 2 4 Completing t...

Page 13: ...Cabling overview 206 11 2 Cabling 206 11 3 Cabling for HDD 2 5 208 11 3 1 Cabling onboard 208 11 3 2 Cabling with RAID Controller 209 12 Appendix 211 12 1 Mechanical overview 211 12 1 1 Server node interior 211 12 1 2 Server node rear 212 12 2 Connectors and indicators 213 12 2 1 Connectors and indicators on the system board 213 12 2 1 1 Onboard connectors 213 12 2 1 2 Onboard settings 215 12 2 2 ...

Page 14: ...Upgrade and Maintenance Manual CX2550 M1 Contents ...

Page 15: ...ing defective hardware components This manual focuses on on site maintenance tasks It is recommended to prepare each service assignment following remote diagnostics procedures as described in the ServerView Suite Local Service Concept LSC manual see section Documents you need at hand on page 24 V CAUTION The document at hand comprises procedures of a wide range of complexity Check the profile of q...

Page 16: ...at are being emphasized Ê describes activities that must be performed in the order shown Abc indicates keys on the keyboard V CAUTION Pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips indicates the procedure category in terms of complexity ...

Page 17: ...ed Thermal Design option only components that support the higher operating range may be installed Further information on this is available in the configurator Installing optional components The operating manual of your server node gives an introduction to server node features and provides an overview of available hardware options Use the Fujitsu ServerView Suite management software and the iRMC we...

Page 18: ...d_servers index htm for the Japanese market http jp fujitsu com platform server primergy system Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information Illustrated Spares catalogs are available online at http man...

Page 19: ...er Replaceable Units CRU Customer Replaceable Units are intended for customer self service and may be installed or replaced as hot plug components during operation I Components that the customer is entitled to replace may differ according to the service form in his country Hot plug components increase system availability and guarantee a high degree of data integrity and fail safe performance Proce...

Page 20: ...t panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components Upgrade and repair procedures involve shutting down and opening the server V CAUTION The device may be seriously damaged or cause damage if it is opened without authorization or if repairs are attempted by unauthorized and untrained personnel Components that are handled as Upgrade Units E...

Page 21: ...r V CAUTION Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Components that are handled as Field Replaceable Units Processors replacements System board I Please ask your...

Page 22: ...enance are described in section Completing the maintenance task on page 61 Rack removal disassembly yes Making the server available removing the server from the rack if applicable Transport no Transporting the server to the service table where required depends on local customer conditions Maintenance procedures yes Maintenance procedures including preliminary and concluding software tasks Transpor...

Page 23: ...iew below You will find a list of required tools at the beginning of each procedure Screw driver Bit insert Screw Usage Type Phillips PH1 No 1 UFM SATA DOM nylon screw M3 x 4 5 mm white A3C40109082 Phillips PH2 No 2 hexagonal cross SW5 PZ2 Network controller M3 x 4 5 mm C26192 Y10 C67 hexagonal cross SW5 System board M3 x 4 5 mm C26192 Y10 C67 Table 2 List of required tools and used screws ...

Page 24: ...task ensure that all required manuals are available according to the overview below I Ensure to store all printed manuals enclosed with your server in a save place for future reference Unless stated otherwise all manuals are available online at http manuals ts fujitsu com under x86 servers For the Japanese market please use the following address http jp fujitsu com platform server primergy manual ...

Page 25: ...tware documentation ServerView Suite Local Service Concept LSC user guide ServerView Operations Manager Server Management user guide Illustrated Spares catalog Spare parts identification and information system EMEA market only available for online use or download Windows OS at http manuals ts fujitsu com illustrated_spares or from the CSS component view of the ServerView Operations Manager Glossar...

Page 26: ...ystem documentation online help Peripherals documentation Document Description Quick Start Hardware FUJITSU Server PRIMERGY CX400 M1 leaflet Available online FUJITSU Server PRIMERGY CX400 M1 Server Enclosure Upgrade and Maintenance Manual Available online FUJITSU Server PRIMERGY CX400 M1 Server Enclosure Operating Manual Available online Table 4 Documentation you need at hand for the server enclos...

Page 27: ...r customer service team The actions described in this manual shall be performed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt t...

Page 28: ...re can increase to 40 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A connectors The unit automatically adjusts itself to a mains voltage in a range of 100 VAC 240 VAC Ensure that the local mains ...

Page 29: ... circuit In emergencies e g damaged casing controls or cables penetration of liquids or foreign bodies contact the system administrator or your customer service team Only disconnect the system from the mains power supply if there is no risk of harming yourself Proper operation of the system in accordance with IEC 60950 1 resp EN 60950 1 is only ensured if the casing is completely assembled and the...

Page 30: ...c electricity To ensure reliable protection if you are wearing an earthing band on your wrist when working with this type of module connect it to an unpainted conducting metal part of the system Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards Install the screw removed during installation detaching internal options in former device p...

Page 31: ...ied may change the mechanical properties of a CD DVD BD and cause imbalance and vibrations Damaged and imbalanced CDs DVDs BDs can break at high drive speeds data loss Under certain circumstances sharp CD DVD BD fragments can pierce the cover of the optical disk drive equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High ...

Page 32: ... with ballpoint pen or pencil on the label printed side When a CD DVD BD is moved from a cold place to a warm place moisture condensation on the CD DVD BD surface can cause data read errors In this case wipe the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever...

Page 33: ...and remove the power plugs from the power outlets before installing or removing components with ESDs The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity To ensure reliable protection you must wear an earthing band on your wrist when working with this type of module and connect it to an unpainted conducting metal part of the system Any devi...

Page 34: ...opean or international standards EN 61340 5 1 ANSI ESD S20 20 Transporting the server Only transport the server in its original packaging or in packaging that protects it from impacts and jolts For the Japanese market transporting the device in its original packaging does not apply Do not unpack the server until it is at its installation location ...

Page 35: ...sons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there is a risk that the rack could tip over The rack must be connected to the power supply by an authorized specialist electrician If the server is integrated into an installation that draws power from an industrial power supply...

Page 36: ...e harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the ...

Page 37: ... constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling c...

Page 38: ...ing used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive set...

Page 39: ... step is only required when upgrading or replacing non hot plug components Ê Inform the system administrator that the server node will be shut down and put offline Ê Terminate all applications Ê Press the On Off button either on the rear or on the corresponding front panel to shut down the server node I If the system is running an ACPI compliant operating system pressing the On Off button will per...

Page 40: ...om the server enclosure V CAUTION Shut down the server node and disconnect all external cables Follow the safety instructions in the chapter Important information on page 27 Figure 2 Removing the server node Ê Undo the locking mechanism 1 of the release lever and pull the server node out of the slot 2 ...

Page 41: ...the riser module Figure 3 Removing the riser module at the left side I An expansion card can only be installed if the riser module has been removed Ê Remove the riser module from the chassis by pulling the riser module out of the slot and the bolt out of the chassis sparing see circle ...

Page 42: ...50 M1 Basic hardware procedures Figure 4 Riser module at the right side Ê Remove the riser module at the right side accordingly from the chassis by pulling the riser module out of the slot and the bolt out of the chassis sparing see circle ...

Page 43: ...dule Figure 5 Installing the riser module Ê Install the riser module to the chassis by inserting the bolt into the chassis sparing see circle and press down the riser module until the connector of the riser card fits within the slot I Make sure that the riser board connects within the slot properly ...

Page 44: ...44 Upgrade and Maintenance Manual CX2550 M1 Basic hardware procedures Figure 6 Riser module at the right side Ê Install the riser module on the right side accordingly ...

Page 45: ...ists of the riser metal bracket and the riser card The riser card is connected to the riser metal bracket with two rivets Rivet 1 Rivet with bolt 2 Ê For removing the riser card loosen the two rivets and take off the riser card Ê For installing the new riser card put the riser card on the riser metal bracket and fasten the two screws with a hexagonal SW6 ...

Page 46: ...dures 4 6 Mounting a controller to the riser module Figure 8 Mounting a controller to the riser module Ê Plug the controller on the riser card connector 1 I Make sure that the metal pin of the controller bracket hooks into the recess of the riser bracket see circle ...

Page 47: ...emoving a controller from the riser module Figure 9 Removing a controller from the riser module Ê Pull the controller out of the riser card connector 1 I Make sure that the metal pin of the controller bracket does not get stucked with the recess of the riser bracket see circle ...

Page 48: ... Upgrade and Maintenance Manual CX2550 M1 Basic hardware procedures 4 8 Removing the memory slot air ducts Figure 10 Removing the memory slot air ducts Ê Push the air ducts together 1 and pull them out 2 ...

Page 49: ...gure 11 Installing the memory slot air ducts Ê Press down on the air ducts see1 and 2 until they snap into their location between the memory modules I The air ducts only snap easily into place if all memory modules are installed properly 4 9 1 Design of the memory air ducts Figure 12 Design of the memory air duct ...

Page 50: ...erver enclosure V CAUTION Follow the safety instructions in the chapter Important information on page 27 Figure 13 Installing the server node Ê Push the server node at the handle into the server enclosure until the locking mechanism snaps into place Ê If applicable connect all external cables to the server node ...

Page 51: ...g panel areas on the front side of the CX400 M1 server enclosure See FUJITSU Server PRIMERGY CX400 M1 Server Enclosure Operating Manual 4 12 Concluding software tasks Ê Perform the following software tasks to put the server back in operation Verifying the system time settings on page 75 Viewing and clearing the System Event Log SEL on page 76 Updating the NIC configuration file in a Linux environm...

Page 52: ...52 Upgrade and Maintenance Manual CX2550 M1 Basic hardware procedures ...

Page 53: ...tion without decrypting the drive Windows is installed on Suspend BitLocker before modifying the server s hardware configuration or startup files Resume BitLocker again after the maintenance procedure is complete V CAUTION With BitLocker features enabled modifying the system configuration hardware or firmware settings may render the system inaccessible The system may enter Recovery Mode and requir...

Page 54: ...data will not be protected while BitLocker is suspended I In order to determine which features are accessible through the BitLocker setup wizard it may be necessary to modify the BitLocker Group Policy settings For further information on how to suspend BitLocker drive encryption please refer to the Microsoft TechNet library at http technet microsoft com library cc731549 aspx Fujitsu service partne...

Page 55: ...e Viewing boot watchdog settings in ServerView Operations Manager Ê In ServerView Operations Manager Single System View select Maintenance from the Information Operation menu Ê Under ASR R select the Watchdog tab to obtain detailed information about the current watchdog status time out intervals and actions that are triggered if watchdog time outs are exceeded I For more detailed information refer...

Page 56: ...on on how to access the BIOS and modify settings refer to the corresponding BIOS Setup Utility reference manual Configuring boot watchdog settings using the iRMC web frontend Ê Enter the ServerView iRMC web frontend Ê Select the Server Management menu Ê Under Watchdog Settings select Continue from the Boot Watchdog drop down list Ê Click Apply for the changes to take effect I For detailed informat...

Page 57: ...erations Manager Server Management user guide 5 1 4 Note on server maintenance in a Multipath I O environment When booting your server offline from the ServerView Suite DVD to perform an offline BIOS firmware update using the ServerView Update DVD or collect diagnostic data using PrimeCollect in a Multipath I O environment there is a risk of damaging the system configuration which may leave the sy...

Page 58: ...System Update for PRIMERGY Servers user guide Ê Boot the server from the prepared Update DVD or USB stick DVD Ê Switch on the server Ê Right after switching on the server insert the Update DVD into the DVD drive and close the tray USB Ê Connect the USB stick to the server Ê Switch on the server If the server does not boot from DVD or USB stick proceed as follows Ê Reboot the server e g by pressing...

Page 59: ...er e g by pressing the reset button on the front or switching the server off and then on again after a few seconds Ê Once the server has been started press F12 to enter the boot menu Ê Use the Ê and Ë cursor keys to select your DVD drive as boot device and press ENTER The server will now boot from the ServerView Suite DVD Ê After the boot process is complete select your preferred GUI language Ê In...

Page 60: ...cal Service Concept LSC and Integrated Remote Management Controller user guides Using the ID button on the front panel Ê Press the ID button on the front panel to switch on the system identification LEDs Using the iRMC web frontend Ê Enter the ServerView iRMC web frontend Ê Under System Overview click Identify LED On to switch on the ID indicators Using ServerView Operations Manager Ê In ServerVie...

Page 61: ...BIOS Flash BIOS update I For the Japanese market follow the instructions provided separately For Fujitsu PRIMERGY Servers you have basically the choice to select between online flash and offline flash Online flash update Flash BIOS update is processed while operating system is running The system is accessible via network and Flash BIOS update might be controlled online by administrator Offline fla...

Page 62: ...ystem which you use is not selectable select any operating system or choose OS independent and download the Admin package Process Flash BIOS Update V Caution The BIOS is stored in a flash memory device If an error occurs during the flash BIOS update procedure the BIOS image in the flash memory may be destroyed You can then only restore the BIOS using the Flash Memory Recovery Mode see Flash Memory...

Page 63: ...em Create a bootable FreeDOS USB Flash Drive V CAUTION The data on the USB stick will be fully erased and overwritten Make sure that all data are saved before Ê Unzip the downloaded zip file from Admin package Compressed Flash Files and copy all files and directories to the root of your bootable USB stick Ê Boot the system from the inserted bootable USB stick Ê Wait until the screen output appears...

Page 64: ...d start the Flash BIOS Update with the command DosFlash Then follow the instructions on the screen Ê Observe the update process on the screen until it is finished The recovery update may take several minutes V CAUTION Do not interrupt the BIOS flash process after it has started If the process is interrupted the system BIOS may be permanently corrupted Ê Switch off the system and disconnect the pow...

Page 65: ...hoose one of the following options from the update tool menu to start the iRMC update process Normal Choose this option to update an existing system board Initial Choose this option if the system board has been replaced prior to the iRMC update procedure This option will perform all relevant flash procedures in a row including the iRMC firmware and bootloader V CAUTION Do not interrupt the iRMC up...

Page 66: ...ing the iRMC recovery state Ê Press the Power On Off button The system starts the POST process I In iRMC recovery mode the FUJITSU logo does not show up Ê The system will detect the USB stick I If the BIOS cannot identify the USB stick the pop up message Failed to boot for Emergency flash Please Reset now will show up in the center of the screen Ê Choose the Recovery_L option from the update tool ...

Page 67: ...n the Chassis ID EPROM has been restored to the system board Chassis IDPROM Restore successful After replacing the Chassis ID EPROM I In case of the PRIMERGY CX2550 M1 server the Chassis ID EPROM is integrated on the chassis interface board Ê Check the SEL log files as described in section Viewing and clearing the System Event Log SEL on page 76 to verify whether a backup copy of the system board ...

Page 68: ...ect Product drop down lists choose your PRIMERGY server or enter its serial or ident number into the search field Ê Select your operating system and version Ê Select the desired component type e g SAS RAID Ê Select your controller from the device list to expand a compilation of available drivers and firmware Ê Select the desired file and click Download for further instructions 5 2 4 Enabling Optio...

Page 69: ...and modify settings refer to corresponding BIOS Setup Utility reference manual When the enabled expansion card is initialized during the POST phase of the boot sequence a key combination is displayed temporarily to enter the expansion card s firmware Ê Press the displayed key combination Ê Modify the expansion card firmware options as desired Ê Save your changes and exit the firmware I The expansi...

Page 70: ...Ê Exit the BIOS 5 2 5 2 Resetting the boot retry counter The boot retry counter should be reset to its original value concluding every service task I Please note if the customer does not know about the original boot retry values If the system boots up and no further errors occur within 6 hours after that successful boot attempt the boot retry counter will automatically be reset to its default valu...

Page 71: ...t tries field Resetting the boot retry counter using iRMC web frontend Ê Enter the ServerView iRMC web frontend Ê Select the Server Management menu Ê The following boot retry counter settings are available under ASR R Options Ê Under Retry counter max specify the maximum number of attempts to boot the operating system 0 to 7 Ê Under Retry counter the current number of remaining boot attempts is di...

Page 72: ...t menu Ê Under Boot Watchdog set the Action setting to Reset Ê Save your changes and exit the BIOS I For detailed information on how to access the BIOS and modify settings refer to the corresponding BIOS Setup Utility reference manual Configuring boot watchdog settings using the iRMC web frontend Ê Enter the ServerView iRMC web frontend Ê Select the Server Management menu Ê Under Watchdog Settings...

Page 73: ... system configuration After replacing the defective component it needs to be re enabled in the system board BIOS Ê Enter the BIOS Ê Select the Advanced menu Ê Select the status menu of the desired component Processors CPU Status I This option is only available for multi processor systems Memory Memory Status Expansion cards PCI Status Ê Reset replaced components to Enable Ê Save your changes and e...

Page 74: ...d information on memory operation modes available for your server refer to section Operation modes on page 120 After replacing the defective module s the memory operation mode is automatically reset to its original state It is recommended to verify that the operation mode has been correctly Ê Enter the BIOS Ê Select the Advanced menu Ê Under Memory Status verify that none of the memory modules are...

Page 75: ...istrator whether the RTC or UTC time standard is to be used as system time I If the system time RTC is set to UTC the SEL System Event Log time stamps may differ from the local time Ê Enter the BIOS Ê Select the Main menu Ê Under System Time and System Date specify the correct time and date I By default the system time set in the BIOS is RTC Real Time Clock local time If your IT infrastructure rel...

Page 76: ...mational events I Note on the SVOM Driver Monitor The Driver Monitor view gives you an overview of the monitored components as well as the associated events contained in the system event log on the managed server Under Monitored Components the monitored components are listed If a component has the status Warning or Error you can select it in the list and click Acknowledge This confirms the event o...

Page 77: ...ose the Internal Event Log submenu Ê Under Internal Event Log Information click Clear Internal Event Log to clear the SEL I For detailed information on iRMC settings refer to the Integrated Remote Management Controller user guide 5 2 11 Updating the NIC configuration file in a Linux environment In order to prevent errors caused by changing network device names eth x it is recommended to store the ...

Page 78: ...iguration and Ignore to complete the boot process Ê Use the vi text editor to specify the MAC address in the HWADDR section of the ifcfg eth x file I The MAC address can be found on the type label attached to the system board or network controller Example In order to modify the definition file for network controller 1 enter the following command vi etc sysconfig network scripts ifcfg eth1 In vi sp...

Page 79: ...k the system administrator to enable the previously suspended BitLocker protection on the system volume using the BitLocker Drive Encryption control panel item For Windows Server 2008 Ê Open BitLocker Drive Encryption by clicking the Start button clicking Control Panel clicking Security and then clicking BitLocker Drive Encryption Ê Select the system volume and click Turn On BitLocker For Windows ...

Page 80: ...V CAUTION The system is now operational however data redundancy will not be available until the RAID array rebuild is complete Depending on the hard disk drive capacity the overall process can take up to several hours in some cases even days I You may notice a slight performance impact during rebuild 5 2 14 Looking up changed MAC WWN addresses When replacing a network controller the MAC Media Acce...

Page 81: ...t as soon as the Emulex BIOS utility option appears press ALT E or CTRL E Ê Under Emulex Adapters in the System you will find all available Emulex adapters and their WWN addresses Ê Note down the new 16 digit WWN address Ê Press Esc to exit the Emulex BIOS utility Ê Inform the customer about the changed WWN address QLogic FC adapters Ê Enable the network controller s Option ROM in the system board...

Page 82: ...le to maintenance personnel from the Fujitsu Technology Solutions Extranet https partners ts fujitsu com com service ps Servers PRIMERGY Ê Select your PRIMERGY system from the main area of the page Ê From the categories selection choose Software Tools Documentation Ê In the Tools area click Tools Chassis IDProm Tool to download the file tool chassis Idprom Tool zip I For the Japanese market follow...

Page 83: ...relevant LAN driver manual 5 2 16 2 After replacing the system board Ê Confirm with the customer whether the onboard LAN controller you have replaced has been used as part of a LAN teaming configuration Ê If LAN teaming has been active you will need to restore the configuration using the LAN driver utility after replacing the system board I For details refer to the relevant LAN driver manual 5 2 1...

Page 84: ...urs The first automatic fan test being performed after replacing a fan will turn off the fan error indicator If you want to start the fan test manually you can do so by following the description below Executing the fan test via the iRMC Web interface Ê Log into the iRMC web interface Ê Under Sensors select Fans Ê Select the replaced fan in the system fans group and click Start Fan Test I For detai...

Page 85: ...st time to a few minutes from the current time Ensure to note down your previous setting Ê Click Save Page The fan test will be started at the specified time Ê After the fan test is complete restore the time setting to its initial value and click Save Page I For more detailed information refer to the ServerView Operations Manager user guide For the Japanese market Executing the fan test via Chassi...

Page 86: ... Ê Enter the ServerView iRMC web frontend Ê Select the System Information menu Ê Under System Components select the check boxes next to the affected memory modules Ê From the drop down list select Reset Error Counter Ê Click Apply for the changes to take effect Using ServerView Maintenance Tools Windows only Ê Launch the ServerView Maintenance Tools Windows Server 2008 R2 and below Start All Progr...

Page 87: ...low followed by ENTER usr sbin meclear Ê Select the number of a memory module with a status other than OK or Not available Ê Repeat the step above until all memory modules show the OK status Ê Ensure that all pre fail fail status issues have been resolved in ServerView Operations Manager 5 2 19 2 Processors ServerView Operations Manager may report a defective processor in case of a critical error ...

Page 88: ...oc 0609 oi CPU For blade and scale out servers BX and CX server series usr sbin eecdcp c oc 0609 oi CPU cab cabinet nr To identify the cabinet number enter the following command usr sbin eecdcp c oc E204 I CPU parameters are 0 for CPU 1 and 1 for CPU 2 Ê If the error status cannot be reset with the method above please use the following procedure for resetting the error counter of all processors Ê ...

Page 89: ...CX2550 M1 Upgrade and Maintenance Manual 89 Basic software procedures Ê Ensure that all pre fail fail status issues have been resolved in ServerView Operations Manager ...

Page 90: ...90 Upgrade and Maintenance Manual CX2550 M1 Basic software procedures ...

Page 91: ...g internal options Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Always discharge static build up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges If devices are installed or disassembled using...

Page 92: ...asic information The system board is equipped with two expansion slots Figure 16 PCI slot overview Pos Slot Type Mechanical connector Function 1 11 14 PCI Gen3 x16 CPU2 2 5 8 PCI Gen3 x16 CPU1 GPGPU or Photonics 3 1 4 PCI Gen3 x16 CPU1 4 15 18 PCI Gen3 x16 CPU2 GPGPU ...

Page 93: ... Lynx4 Fujitsu 1 1 1 PRAID EP400i 1GB cache Fujitsu 1 1 1 PRAID EP420i 2GB cache Fujitsu 1 1 1 PLAN CP 2x1Gbit Cu Intel I350 T2 Intel 1 2 2 1 PLAN CP 2x1Gbit Cu Intel I350 T4 Intel 1 2 2 1 2x10Gbit SFP D2755 Fujitsu 1 2 2 1 2x10Gbit Cu Intel X540 AT2 Intel 1 2 2 1 2x16G FC LPe16002 Emulex 1 2 2 1 2x8G FC LPe12002 Emulex 1 2 2 1 1x8G FC LPe1250 Emulex 1 2 2 1 2x16G FC Qlogic QLE2672 Qlogic 1 2 2 1 ...

Page 94: ...ntrollers For the latest information on supported expansion cards refer your server s hardware configurator available online at the following address for the EMEA market http ts fujitsu com products standard_servers index htm for the Japanese market http jp fujitsu com platform server primergy system ...

Page 95: ... instructions regarding controller settings please refer to the accompanying documentation 6 2 1 Mounting expansion card slot brackets 6 2 1 1 General instructions Ê Place the controller on the mounting tabs on the slot bracket Ê Secure the slot bracket to the controller with two M3 x 4 5 mm screws Removal is carried out in reverse order Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillip...

Page 96: ...t D2755 Ê Place the controller on the mounting tabs on the slot bracket 1 Ê Carefully shift the slot bracket towards the controller until the plug shells engage with the cut outs in the slot bracket connector panel 2 Ê Ensure that the ESD springs on the plug shells properly engage with the slot bracket as shown see circles ...

Page 97: ...M1 Upgrade and Maintenance Manual 97 Expansion cards Figure 18 Fastening the slot bracket D2755 Ê Fasten the slot bracket to the controller with two M3 x 4 5 mm screws Figure 19 Assembled network adapter D2755 ...

Page 98: ...ort plug Ê Remove the SFP transceiver module from its protective packaging Ê Remove the optical port plug from the new additional SFP transceiver module V CAUTION Always keep the protective port plugs attached to the transceiver optical bores and fiber optic cable connectors until you are ready to make a connection Save the protective port plug for future use Upgrade and Repair Unit URU Hardware 5...

Page 99: ...CX2550 M1 Upgrade and Maintenance Manual 99 Expansion cards Figure 21 Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP transceiver module ...

Page 100: ...g the SFP transceiver module Figure 22 Inserting the SFP transceiver module Ê Insert and slide the SFP transceiver module into the socket connector as far as it will go I If only one slot is equipped with a SFP transceiver module use the primary right connector as shown ...

Page 101: ...ching the locking bail Ê Carefully fold up and latch the locking bail Figure 24 Attaching the protective optical port plug Ê If the SFP transceiver module is not immediately connected to an LC connector attach the protective optical port plug to the transceiver optical bores ...

Page 102: ...ntenance Manual CX2550 M1 Expansion cards Installing the secondary SFP transceiver module Figure 25 Installing the secondary SFP transceiver module Ê If applicable install the secondary SFP transceiver module accordingly ...

Page 103: ...an SFP transceiver module Figure 26 Removing the protective optical port plug Ê If present remove the protective optical port plug from the SFP transceiver module V CAUTION Save the protective port plug for future use Upgrade and Repair Unit URU Hardware 5 minutes Tools tool less ...

Page 104: ...d Maintenance Manual CX2550 M1 Expansion cards Figure 27 Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP transceiver module to eject the transceiver from the socket connector ...

Page 105: ...e 28 Removing the SFP transceiver Ê Pull the SFP transceiver module out of its socket connector Ê Reattach the protective optical port plug to the transceiver optical bores I Place the removed SFP transceiver module in an antistatic bag or other protective environment ...

Page 106: ...e Ê Verify that the new SFP transceiver module is the same type of transceiver you are replacing Ê Install the new SFP transceiver module s as described in section Installing SFP transceiver modules on page 98 Ê Inform the customer about changed WWN and MAC addresses For further information refer to section Looking up changed MAC WWN addresses on page 80 I By replacing SFP transceiver modules WWN ...

Page 107: ...nstalling or removing internal options Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Always discharge static build up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges If devices are installed o...

Page 108: ...ocedures Ê Disabling SVOM boot watchdog functionality on page 54 Ê Locate the desired server node with the ID button Ê Shutting down the server node on page 39 Ê Removing the server node from the server enclosure on page 40 Ê Removing the riser module on page 41 Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver ...

Page 109: ... controller bracket hooks into the recess of the riser bracket see circle 6 3 1 3 Concluding steps Perform the following procedures Ê Installing the riser module on page 43 Ê Installing the server node in the server enclosure on page 50 Ê Reconnect all external cables Ê Controls and indicators on the server node on page 51 Ê Updating RAID controller firmware on page 67 if applicable Ê After replac...

Page 110: ...procedures Ê Locate the desired server node with the ID button Ê Shutting down the server node on page 39 Ê Remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 Ê Removing the riser module on page 41 Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver ...

Page 111: ...ser card connector 1 I Make sure that the metal pin of the controller bracket does not get stucked with the recess of the riser bracket see circle 6 3 2 3 Concluding steps Perform the following procedures Ê Replacing the riser card on page 45 Ê Installing the riser module on page 43 Ê Installing the server node in the server enclosure on page 50 Ê Controls and indicators on the server node on page...

Page 112: ... the ID button Ê Shutting down the server node on page 39 Ê Remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 Ê Removing the riser module on page 41 6 3 3 2 Removing an expansion card Ê Remove the defective expansion card as described in Removing a controller from the riser module on page 111 Ê If applicable remove SFP transceiver modul...

Page 113: ...er module on page 109 Ê If applicable connect internal cables to the expansion card I For a complete cabling overview please refer to section Cabling overview on page 206 6 3 3 4 Concluding steps Perform the following procedures Ê Installing the riser module on page 43 Ê Installing the server node in the server enclosure on page 50 Ê Reconnect all external cables Ê Controls and indicators on the s...

Page 114: ... Perform the following procedures Ê Locate the desired server with the ID button Ê Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 Ê Removing expansion cards on page 110 if applicable Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver Phillips PH...

Page 115: ...ule consists of the riser metal bracket and the riser card The riser card is connected to the riser metal bracket with two rivets Rivet 1 Rivet with bolt 2 Ê For removing the riser card loosen the two rivets and take off the riser card Ê For installing the new riser card put the riser card on the riser metal bracket and fasten the two screws ...

Page 116: ...e following procedures Ê If applicable re install the expansion cards as described in section Installing expansion cards on page 108 Ê Installing the server node in the server enclosure on page 50 Ê If applicable reconnect all external cables Ê Controls and indicators on the server node on page 51 ...

Page 117: ...ter shutdown Wait for components to cool down before installing or removing memory modules to prevent burns Do not insert and remove memory modules repeatedly Doing so may cause failures Pressing out the securing clips on the memory module connector will eject the installed memory module To prevent damage and injuries eject memory modules carefully without applying excessive force For further info...

Page 118: ...nd the speed of the CPU The memory channel with the lowest speed defines the speed of all CPU channels in the system If memory modules with different capacities are used Populate modules with higher capacities first If memory modules with different speeds are used Populate modules with higher speed first Populate same amounts of memory equally for both CPUs 7 1 1 Memory sequence Populate memory sl...

Page 119: ...and 2x memory Maximum configurations 16x 64GB LRDIMM quad rank modules 1024GB 16x 16GB RDIMM dual rank modules 256GB First Memory one module has to be selected for an orderable basic unit per CPU Memory upgrade is possible by 1x memory units SDDC Chipkill is supported for memory modules Figure 32 Memory overview ...

Page 120: ... 3 4 8 6 10 2 11 1 9 5 7 11 3 4 8 6 10 2 12 1 9 5 7 11 3 4 12 8 6 10 2 13 1 9 5 13 7 11 3 4 12 8 6 10 2 14 1 9 5 13 7 11 3 4 12 8 14 6 10 2 15 1 9 5 13 15 7 11 3 4 12 8 14 6 10 2 16 1 9 5 13 15 7 11 3 4 12 8 16 14 6 10 2 CPU Channel Color Slot descriptor No of Modules CPU 2 1 CPU populated 2 CPU populated CPU 1 A B D C G H F E black blue black blue blue black blue black black blue black blue blue ...

Page 121: ...rver node Ê Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 Ê Disconnect the SATA cable s from the connectors on the system board described in section Cabling for HDD 2 5 on page 208 and take it out of the chassis Ê Removing the memory slot air ducts on page 48 Ê Identify the co...

Page 122: ...ry modules A Ê Press out the securing clip at each end of the memory module connector Figure 34 Installing memory modules B Ê Press down on the memory module until the securing clips snap into the cutouts at each end of the module V CAUTION Install dummy modules in not used memory slots Figure 35 Memory dummy module ...

Page 123: ...ge 208 or Cabling with RAID Controller on page 209 Ê Identify the correct memory slot according to the mounting order described in section Memory sequence on page 118 Ê Installing the server node in the server enclosure on page 50 Ê If applicable reconnect all external cables Ê Controls and indicators on the server node on page 51 Ê Updating or recovering the system board BIOS and iRMC on page 61 ...

Page 124: ... server enclosure on page 40 Ê Disconnect the SATA cable s from the connectors on the system board described in section Cabling for HDD 2 5 on page 208 and take it out of the chassis Ê Removing the memory slot air ducts on page 48 Ê Identify the desired memory slot according to the mounting order described in section Memory sequence on page 118 V CAUTION Ensure to maintain an operational configura...

Page 125: ...mory 7 3 2 Removing a memory module Figure 36 Removing memory modules A Ê Eject the desired memory module by pressing out the securing clips at each end of the memory module connector Figure 37 Removing memory modules B Ê Remove the ejected memory module ...

Page 126: ... the cables as described in section Cabling onboard on page 208 or Cabling with RAID Controller on page 209 Ê Installing the server node in the server enclosure on page 50 Ê If applicable reconnect all external cables Ê Controls and indicators on the server node on page 51 Ê Updating or recovering the system board BIOS and iRMC on page 61 if applicable Ê Verifying the memory mode on page 74 if app...

Page 127: ... Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 Ê Disconnect the SATA cable s from the connectors on the system board described in section Cabling for HDD 2 5 on page 208 and take it out of the chassis Ê Removing the memory slot air ducts on page 48 Upgrade and Repair Unit URU ...

Page 128: ...e following procedures Ê Installing the memory slot air ducts on page 49 Ê Connect the SATA cable s to the connectors on the system board described in section Cabling for HDD 2 5 on page 208 and reroute the cables as described in section Cabling onboard on page 208 or Cabling with RAID Controller on page 209 Ê Installing the server node in the server enclosure on page 50 Ê If applicable reconnect ...

Page 129: ...uild up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges When removing or installing the processor be careful not to touch or bend the spring contacts on the processor socket Never touch the underside of the processor Even minor soiling such as grease fr...

Page 130: ...enance Manual CX2550 M1 Processors 8 1 Basic information 8 1 1 Supported processors Intel Xeon E5 2600v3 processor series CPUs Socket type LGA 2011 package 8 1 2 Processor locations Figure 38 CPU slots on system board D3343 ...

Page 131: ...istatic surface Never push a processor over a surface 8 2 1 Preliminary steps Before replacing the processor perform the following steps Ê Disabling SVOM boot watchdog functionality on page 54 Ê Shutting down the server node on page 39 Ê Removing the server node from the server enclosure on page 40 Field Replaceable Unit FRU Hardware 15 minutes Software 5 minutes Tools tool less Removing and insta...

Page 132: ... four captive screws in a crossover pattern according to the numbering Ê Carefully turn the heat sink back and forth to detach it from the processor I This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and processor V CAUTION Pay special attention not to damage any system board components surrounding the processor socket Ê Lift the heat sink out of...

Page 133: ...nual 133 Processors 8 2 3 Removing the processor Figure 40 Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket 1 Ê The socket release lever will slightly lift up 2 ...

Page 134: ...nance Manual CX2550 M1 Processors Figure 41 Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket 1 Ê Fully fold back the second socket release lever 2 ...

Page 135: ...CX2550 M1 Upgrade and Maintenance Manual 135 Processors Figure 42 Opening the load plate A Ê Push down on the socket release lever marked Open 1st 1 to lift the load plate away from the socket 2 ...

Page 136: ... be reused later thoroughly clean residual thermal paste from the processor surface using a lint free cloth and store the processor in a save place V CAUTION Processors are extremely sensitive to electrostatic discharge and must be handled with care After a processor has been removed from its protective sleeve or from its socket place it upside down on a nonconducting antistatic surface Never push...

Page 137: ...et Ê Lower the processor straight down without tilting or sliding it in the socket V CAUTION Ensure that the processor is level in the socket Be careful not to touch or bend the pins on the processor socket Never touch the underside of the processor Even minor soiling such as grease from the skin can impair the processor s operation or destroy the processor Ensure not to scrape or dent the process...

Page 138: ...138 Upgrade and Maintenance Manual CX2550 M1 Processors Figure 45 Installing the processor V CAUTION Always replace the socket cover if you remove the processor from the socket ...

Page 139: ...ual 139 Processors Figure 46 Closing socket release lever 1 and 2 Ê Fully close and hold shut the load plate Ê Close the socket release lever marked Close 1st 1 and latch it under the load plate retention tab to lock down the load plate 2 ...

Page 140: ...pound has already been pre applied to its lower surface In this case please proceed with section Installing the processor heat sink on page 142 Figure 47 Thermal paste syringe One thermal compound syringe contains thermal paste for two processors In order to determine the correct amount of thermal paste equal to 1 0 gram divide the grey area of the syringe up into two equal segments I Add graduati...

Page 141: ...nce Manual 141 Processors Figure 48 Applying thermal paste Ê Apply a small streak of thermal paste 1 0 gram see description above to the center of the processor surface as shown V CAUTION Do not mix different types of thermal paste ...

Page 142: ...stalling the processor heat sink I If liquid cooling is installed see section Installing a liquid cooling kit on page 192 8 2 6 1 Processor heat sink CPU1 Figure 49 Processor heat sink for CPU1 8 2 6 2 Processor heat sink CPU2 Figure 50 Processor heat sink for CPU2 ...

Page 143: ...N Ensure that the screws on the heat sink are properly seated on the threaded holes see circles Ensure that the heat sink cooling fins match the direction of the airflow I To avoid inclining of the heat sink carefully press on the middle of the heat sink Ê Fasten the four captive screws on the heat sink in a crossover pattern according to the numbering screw torque 1 0 Nm not applicable for the Ja...

Page 144: ...y Ê If a password is assigned enter this password and confirm with the Enter key The BIOS setup Main menu will be displayed on the screen Ê Select Save Changes and Exit or Save Changes and Reset on Save Exit menu Ê Confirm LED no flashing This information is only regarding to the change of CPU configuration There is no technical problem Ê Updating or recovering the system board BIOS and iRMC on pa...

Page 145: ...the server enclosure on page 40 8 3 2 Removing the processor heat sink Ê Remove the processor heat sink as described in section Removing processor heat sinks on page 132 8 3 3 Installing the processor heat sink Ê Remove the protective cover from the heat sink I Ensure not to touch the thermal paste on the bottom of the heat sink Ê Install the processor heat sink as described in section Installing ...

Page 146: ...ey Ê If a password is assigned enter this password and confirm with the Enter key The BIOS setup Main menu will be displayed on the screen Ê Select Save Changes and Exit or Save Changes and Reset on Save Exit menu Ê Confirm LED no flashing This information is only regarding to the change of CPU configuration There is no technical problem Updating or recovering the system board BIOS and iRMC on pag...

Page 147: ...atic electricity Always discharge static build up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges For further information please refer to chapter Important information on page 27 9 1 Replacing the CMOS battery CMOS memory volatile BIOS memory and the re...

Page 148: ... of in accordance with local regulations concerning special waste For further safety information please refer to section Environmental protection in the PRIMERGY CX2550 M1 Operating Manual Ensure to insert the CMOS battery with the positive pole facing up 9 1 1 Preliminary steps Perform the following procedures Ê Locate the desired server with the ID button Ê Shutting down the server node on page ...

Page 149: ...CX2550 M1 Upgrade and Maintenance Manual 149 System board and components 9 1 1 1 Localization of the CMOS battery Figure 52 System board battery ...

Page 150: ...150 Upgrade and Maintenance Manual CX2550 M1 System board and components 9 1 2 Removing the CMOS battery Figure 53 Removing the CMOS battery Ê Pull out the depleted CMOS battery of its socket ...

Page 151: ...d and components 9 1 3 Installing the CMOS battery Figure 54 Installing the CMOS battery Ê Insert the new CMOS battery into its socket as shown V CAUTION Ensure to insert the CMOS battery with the positive pole label side facing to you as shown see close up ...

Page 152: ...g procedures Ê Dispose of the CMOS battery in accordance with local regulations concerning special waste Ê Installing the server node in the server enclosure on page 50 Ê If applicable reconnect all external cables Ê Controls and indicators on the server node on page 51 Ê Verifying the system time settings on page 75 ...

Page 153: ...eps Perform the following procedures Ê Disabling SVOM boot watchdog functionality on page 54 Ê Locate the desired server with the ID button Ê Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH1 No 1 screw driver ...

Page 154: ...154 Upgrade and Maintenance Manual CX2550 M1 System board and components 9 2 1 2 Installing the SATA DOM Figure 55 SATA DOM kit 1 SATA DOM 2 SATA DOM nylon spacer ...

Page 155: ...CX2550 M1 Upgrade and Maintenance Manual 155 System board and components Figure 56 SATA DOM mounting location SATA DOM mounting location on the system board 1 SATA DOM connector 2 SATA DOM spacer ...

Page 156: ...156 Upgrade and Maintenance Manual CX2550 M1 System board and components Figure 57 Installing the SATA DOM spacer Ê Insert the spacer in the recess The spacer must audibly click into place ...

Page 157: ...CX2550 M1 Upgrade and Maintenance Manual 157 System board and components Figure 58 Installing the SATA DOM A Ê Connect the SATA DOM to the system board ...

Page 158: ...ATA DOM spacer must audibly click into place see arrow 9 2 1 3 Concluding steps Perform the following procedures Ê Installing the server node in the server enclosure on page 50 Ê If applicable reconnect all external cables Ê Controls and indicators on the server node on page 51 Ê Enabling SVOM boot watchdog functionality on page 72 ...

Page 159: ...chdog functionality on page 54 Ê Locate the desired server with the ID button Ê Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 Upgrade and Repair Unit URU Hardware 5 minutes Tools Preliminary and concluding steps tool less Main steps Phillips PH1 No 1 screw driver ...

Page 160: ...CX2550 M1 System board and components 9 2 2 2 Removing the SATA DOM Figure 60 Removing the SATA DOM board A Ê Disconnect and remove the SATA DOM spacer of the defective SATA DOM board Ê Disconnect and remove the defective SATA DOM board ...

Page 161: ...spacer remains on the system board 1 9 2 2 3 Concluding steps Perform the following procedures Ê Installing the server node in the server enclosure on page 50 Ê If applicable reconnect all external cables Ê Controls and indicators on the server node on page 51 Ê Enabling SVOM boot watchdog functionality on page 72 ...

Page 162: ... Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 9 2 3 2 Removing the SATA DOM Ê Remove the SATA DOM as described in section Removing the SATA DOM on page 159 Upgrade and Repair Unit URU Hardware 5 minutes Software 10 minutes Tools Preliminary and concluding steps combination pl...

Page 163: ...r with the nylon screw as described in Installing the SATA DOM board on page 153 9 2 3 4 Concluding steps Perform the following procedures Ê Installing the server node in the server enclosure on page 50 Ê If applicable reconnect all external cables Ê Controls and indicators on the server node on page 51 Ê Enabling SVOM boot watchdog functionality on page 72 ...

Page 164: ... screw driver 9 3 1 2 Preliminary steps Perform the following procedures Ê Disabling SVOM boot watchdog functionality on page 54 Ê Locate the desired server with the ID button Ê Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 Upgrade and Repair Unit URU Hardware 5 minutes Tools ...

Page 165: ...CX2550 M1 Upgrade and Maintenance Manual 165 System board and components 9 3 1 3 Installing the UFM board Figure 62 UFM kit 1 USB Flash Module UFM 2 UFM nylon spacer ...

Page 166: ...166 Upgrade and Maintenance Manual CX2550 M1 System board and components Figure 63 UFM mounting location UFM mounting location on the system board 1 UFM connector 2 UFM spacer ...

Page 167: ...onents Figure 64 Installing the UFM spacer Ê Insert the plastic spacer in the recess next to the multi pin connector for the TPM see arrow The plastic spacer must audibly click into place Figure 65 Installing the UFM board A Ê Connect the UFM board to the system board ...

Page 168: ...50 Ê If applicable reconnect all external cables Ê Controls and indicators on the server node on page 51 9 3 1 5 Software configuration In order to setup the ESXi configuration the VMware ESXi Recovery Tools CD is required An ISO image of the CD is available from the Fujitsu service partners portal at the following https address https globalpartners ts fujitsu com com service ps Servers PRIMERGY P...

Page 169: ...to initiate the installation After the flash process is complete you will be asked to reboot the system I For the Japanese market follow the instructions provided separately 9 3 2 Removing the UFM board 9 3 2 1 Preliminary steps Perform the following procedures Ê Disabling SVOM boot watchdog functionality on page 54 Ê Locate the desired server with the ID button Ê Shutting down the server node on ...

Page 170: ...components 9 3 2 2 Removing the UFM board Figure 67 Removing the UFM board A Ê Disconnect and remove the nylon spacer of the defective UFM board 1 Ê Disconnect and remove the defective UFM board 2 Figure 68 UFM spacer Ê The UFM spacer remains on the system board 1 ...

Page 171: ...M board 9 3 3 1 Preliminary steps Perform the following procedures Ê Disabling SVOM boot watchdog functionality on page 54 Ê Locate the desired server with the ID button Ê Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 9 3 3 2 Removing the UFM Ê Remove the UFM as described in s...

Page 172: ...CAUTION The UFM board contains customer information e g IP address license numbers After replacing the UFM hand the defective UFM board over to the customer If the customer requests disposal of the defective UFM board proceed as follows Figure 69 Destroying the defective UFM board Ê Use a pair of combination pliers 1 and flat nose pliers 2 to break the UFM board in half as shown 9 3 3 4 Concluding...

Page 173: ...rvers PRIMERGY Pages default aspx Ê Sign in and choose your PRIMERGY server Ê Select the Software Tools Documentation category Ê Download the desired ESXi Recovery CD ISO image listed under Tools Ê Unpack and burn the image to a CD Ê Ensure that no other USB storage device is connected to the server beside the UFM Ê Insert the Recovery Tools CD into your CD DVD drive and reboot the server The serv...

Page 174: ... and activated through the iRMC web frontend For further information please refer to the ServerView embedded Lifecycle Management eLCM user guide 9 4 1 Installing the iRMC microSD card 9 4 1 1 Preliminary steps Ê Disabling SVOM boot watchdog functionality on page 54 Ê Shutting down the server node on page 39 Ê Removing the server node from the server enclosure on page 40 Ê Removing a controller fr...

Page 175: ...l facing up insert the iRMC microSD card into the microSD card slot 1 as far as it will go 2 I The onboard position of the microSD card slot can be found in section Connectors and indicators on page 213 9 4 1 3 Concluding steps Ê Mounting a controller to the riser module on page 46 Ê Installing the server node in the server enclosure on page 50 Ê Enabling SVOM boot watchdog functionality on page 7...

Page 176: ...r node on page 39 Ê Removing the server node from the server enclosure on page 40 Ê Removing a controller from the riser module on page 47 9 4 2 2 Removing the iRMC microSD card Figure 72 Removing the iRMC microSD card Ê To eject the iRMC microSD card gently push it in and then let go 1 Ê Pull the iRMC microSD card straight out of its slot 2 Upgrade and Repair Unit URU Average task duration 5 minu...

Page 177: ...D card hand the defective card over to the customer If the customer requests disposal of the defective iRMC microSD card proceed as follows Ê Using a pair of side cutting pliers cut the iRMC microSD card in half 9 4 2 3 Concluding steps Ê Mounting a controller to the riser module on page 46 Ê Installing the server node in the server enclosure on page 50 Ê Enabling SVOM boot watchdog functionality ...

Page 178: ...dule on page 47 9 4 3 2 Replacing the iRMC microSD card Ê Remove the defective iRMC microSD card as described in section Removing the iRMC microSD card on page 176 Ê Install the new iRMC microSD card as described in section Installing the iRMC microSD card on page 174 9 4 3 3 Concluding steps Ê Mounting a controller to the riser module on page 46 Ê Installing the server node in the server enclosur...

Page 179: ...ard NVRAM to the Chassis ID EPROM After replacing the system board the backup data is restored from the Chassis ID board to the new system board If AVR Advanced Video Redirection of iRMC Web IF is used it is necessary to set the activation key for iRMC S4 advanced pack manually after replacing the system board Fujitsu service personnel has to ask the customer to insert the activation key Field Rep...

Page 180: ...r with the ID button Ê Shutting down the server node on page 39 Ê If applicable remove all external cables from the server node Ê Removing the server node from the server enclosure on page 40 9 5 2 Replacing the system board Ê Remove all cables from the system board Ê Removing memory modules on page 124 I Ensure to take note of the memory modules mounting positions for reassembly Ê Remove all expa...

Page 181: ...550 M1 Upgrade and Maintenance Manual 181 System board and components 9 5 2 1 Removing the system board Figure 73 Removing the screw of the system board Ê Remove the screw from the system board see circle ...

Page 182: ...moving the system board Ê Carefully shift the system board in the direction of the arrow until the plug shells disengage from the cut outs in the connector panel see circles Ê Hold the defective system board by the memory module ejectors and at a slight angle lift it out of the chassis ...

Page 183: ...or handle the system board by any of its heat sinks Ensure not to damage the EMI springs to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures Ê At a slight angle lower the system board into the chassis Ê Carefully shift the system board in the direction of the arrow until the plug shells engage with the cut outs in the connector panel see circles ...

Page 184: ...tes on the new system board Ê Installing the processor on page 137 Removing processors from the defective system board Ê Carefully remove the processors from their sockets on the defective system board as described in Removing the processor on page 133 V CAUTION Remove and reinstall one processor at a time Do not remove the second processor from the defective system board until the first processor...

Page 185: ...M board on page 153 if applicable Ê Installing the iRMC microSD card on page 175 if applicable Ê Install all expansion cards as described in chapter Expansion cards on page 91 if applicable I Install the expansion cards into their original slots Ê Installing a memory module on page 122 I Install the memory modules into their original slots Ê Reconnect all cables to the system board For a complete ...

Page 186: ... time settings on page 75 Ê Inform the customer about changed WWN and MAC addresses For further information refer to section Looking up changed MAC WWN addresses on page 80 Ê After replacing the system board in a server running Linux OS update the MAC address of the onboard network controller in the related NIC definition file as described in section Updating the NIC configuration file in a Linux ...

Page 187: ...RIMERGY CX2550 M1 server node Figure 77 Main components of the PRIMERGY CX2550 M1 server node I If liquid cooling is installed slot 1 4 for modular RAID will not be supported 10 1 1 2 Riser module for the liquid cooling kit Figure 78 Riser module for liquid cooling kit For installing the riser module see chapter Installing the riser module on page 43 secondarysecondary Slot 11 14 Slot 1 4 Slot 15 ...

Page 188: ...uid cooling kit Figure 79 PRIMERGY CX2550 M1 server node liquid cooling kit Pos Component 1 Memory cover for DIMM channels C D E F 2 Memory cover for DIMM channel A B G H 3 Memory cooling tubes 4 Flexible tubes 5 Pump for CPU 2 6 Pump for CPU 1 7 Power cables for the pumps ...

Page 189: ... the RackCDUTM Service Manual Ê Removing the server node from the server enclosure on page 40 10 1 2 2 Removing the liquid cooling kit Figure 80 Removing the riser module Ê Remove both riser modules 1 2 as described in chapter Removing the riser module on page 41 I The connection of the flexible tubes to the liquid cooling system of the rack you may find in the corresponding manual of the rack Fie...

Page 190: ... 81 Removing the memory covers Ê Remove both memory covers from the DIMM channels Figure 82 Removing the pumps Ê First remove the four screws for CPU 1 in a crossover pattern 1 2 3 4 Ê Second remove the four screws for CPU 2 in a crossover pattern 1 2 3 4 CPU 1 CPU 2 ...

Page 191: ... Ê Disconnect the power cable of the pump for CPU 2 from the connector 1 on the system board Ê Disconnect the power cable of the pump for CPU 1 from the connector 2 on the system board Ê Remove the protective caps 3 Ê Remove the riser module with the liquid cooling kit from the chassis see arrow ...

Page 192: ...liquid cooling kit riser module Figure 85 Removing the flexible tubes B Ê Pull the flexible tubes through the holes of the liquid cooling kit riser module 10 1 2 3 Installing a liquid cooling kit I If a new liquid cooling kit is used a thin layer of thermal paste is applied to the lower surface Remove the thermal paste protective cover ...

Page 193: ...moving the memory covers from the liquid cooling kit Ê If applicable remove both memory covers from the liquid cooling kit I Keep the memory covers for future use Figure 87 Removing the protective caps Ê If applicable remove both protective caps see arrows I Keep the protective caps for future use Mount the protective caps immediately after installing the riser module ...

Page 194: ...CX2550 M1 Liquid cooling Figure 88 Installing the flexible tubes A Ê Push the flexible tubes through the holes of the liquid cooling kit riser module see arrow Figure 89 Installing the flexible tubes B Ê Fasten the screws of the bracket ...

Page 195: ...ws Ê Carefully place the memory cooling tubes 3 between the memory slots I Pay attention to the flexible tubes The flexible tubes must not be squeezed by the riser module For an easier installing of the liquid cooling kit disconnect the SATA cables from the front connectors non PCI side temporally Figure 91 Installing the pumps Ê First fasten the four screws for CPU 2 in a crossover pattern 1 2 3 ...

Page 196: ...memory covers Ê Install both memory covers over the DIMM channels I Make sure not to damage anything when installing the memory covers see arrow Figure 93 Installing the riser module B Pos Component 1 Power connector for power cable of pump 2 2 Power connector for power cable of pump 1 ...

Page 197: ...sparing see circle and the connector of the riser card fits within the slot If SATA cables are already installed in server node make sure that all connectors are connected properly Ê Mount the protective caps 3 for the tubes Ê Connect the power cable of pump for CPU 2 to the connector 1 on the system board Ê Connect the power cable of pump for CPU 1 to the connector 2 on the system board ...

Page 198: ...ed in chapter Installing the riser module on page 43 10 1 2 4 Concluding steps I Before powering on the server node connect the tubes to the tube system of the rack as described in the RackCDUTM Service Manual Ê Installing the server node in the server enclosure on page 50 I If the Global LED is flashing with error message CPU has been changed on display after the system is powered on please follo...

Page 199: ...es and Reset on Save Exit menu Ê Confirm LED no flashing This information is only regarding to the change of CPU configuration There is no technical problem Ê Updating or recovering the system board BIOS and iRMC on page 61 if applicable Ê Controls and indicators on the server node on page 51 Ê Enabling SVOM boot watchdog functionality on page 72 10 2 Cooling pads on the memory modules 10 2 1 Basi...

Page 200: ...ning face for the cooling pad The cooling pad must be stuck on the above shown side of the memory module Memory modules 2B 2D 2H 2F Figure 99 Memory modules 2B 2D 2H 2F joining face for the cooling pad The cooling pad must be stuck on the above shown side of the memory module Memory modules 1B 1D 1F 1H 2A 2C 2E 2G The cooling pads must be stuck on both sides of the memory module ...

Page 201: ... Maintenance Manual 201 Liquid cooling Figure 100 Example Memory modules with cooling pads built in Pos Memory module Number of cooling pads 1 1C 1 cooling pad 2 3 2C 2 cooling pads 4 5 1D 2 cooling pads 6 2D 1 cooling pad ...

Page 202: ...ver enclosure on page 40 Ê Removing the liquid cooling kit on page 189 Ê Removing memory modules on page 124 10 2 2 2 Preparing a memory module Figure 101 Prepared memory module Ê Stick the cooling pad s on one or two sides of the memory modules see Adhesive rules for the memory cooling pads on page 200 10 2 2 3 Concluding steps I Before powering on the server node connect the tubes to the tube sy...

Page 203: ...estart the system and wait until the screen output appears Ê Press the F2 function key Ê If a password is assigned enter this password and confirm with the Enter key The BIOS setup Main menu will be displayed on the screen Ê Select Save Changes and Exit or Save Changes and Reset on Save Exit menu Ê Confirm LED no flashing This information is only regarding to the change of CPU configuration There ...

Page 204: ...204 Upgrade and Maintenance Manual CX2550 M1 Liquid cooling ...

Page 205: ... cables Safety notes V CAUTION Always hold cables by their connectors when disconnecting them Never pull on the cable to disconnect cables Ensure that none of the cables are scraped strained or otherwise damaged while replacing system components Immediately replace cables with damaged shielding Always use shielded network cables ...

Page 206: ...nboard SATA CBL PCH BP C2 T26139 Y4040 V12 RAID controller CBL CGR4 BP C3 T26139 Y3946 V606 GPGPU only for CX2570M1 CBL GPU PWR C3 T26139 Y3946 V609 GPGPU K80 only for CX2570M1 CBL GPU PWR Table 5 List of used cables SATA Onboard SATA 0 3 C1 GPGPU 2 PWD C3 GPGPU 1 PWD D3343 MoBo SAS 0 3 SAS 4 5 C3 C1 SATA Onboard SATA 4 5 D3343 MoBo SAS 0 3 SAS 4 5 GPGPU Riser Card X53 GPGPU Riser Card X53 ...

Page 207: ...bling Cabling with RAID controller Figure 103 Cabling with RAID controller RAID controller MLC1 C2 GPGPU 2 PWD C3 GPGPU 1 PWD D3343 MoBo SAS 0 3 SAS 4 5 C3 C2 RAID controller MLC2 D3343 MoBo SAS 0 3 SAS 4 5 GPGPU Riser Card X53 GPGPU Riser Card X53 ...

Page 208: ...V13 Ê Plug one end of the SATA cable on the SAS connector SAS 0 3 on the system board 1 Ê Plug the other end of the SATA cable on the SATA connector SATA 0 3 on the system board 2 Ê Proceed with the second SATA cable as described before but plug it into the other SAS SATA connector SAS 4 5 SATA 4 5 on the system board Figure 105 Cable T26139 Y4040 V13 ...

Page 209: ...T26139 Y4040 V12 Ê Plug one end of the SATA cable on the SAS connector SAS 0 3 on the system board 1 Ê Plug the other end of the SATA cable to the connector on the RAID controller 2 Ê Proceed with the second SATA cable as described before but plug it into the other SAS connector SAS 4 5 on the system board Figure 107 Cable T26139 Y4040 V12 ...

Page 210: ...210 Upgrade and Maintenance Manual CX2550 M1 Cabling ...

Page 211: ... interior with heat sinks Pos Component 1 USB Flash Module UFM 2 SATA DOM not visible located under the riser module 3 Riser module on the left side 4 Memory slots for CPU1 5 CPU1 with heat sink 6 Memory air duct 7 CPU2 with heat sink 8 Memory slots for CPU2 9 Memory slots for CPU2 10 Memory air duct 11 Memory slots for CPU1 12 Riser module at the right side ...

Page 212: ... Connection panel of the server node 13 Network controller 1 Shared LAN connector LAN 1 5 Video connector 2 Standard LAN connector LAN 2 6 PCI2 connected to PCI slot 11 14 on system 3 Management LAN connector 7 PCI1 connected to PCI slot 1 4 on system 4 2 x USB 3 0 connectors Pos Component ...

Page 213: ...1 Upgrade and Maintenance Manual 213 Appendix 12 2 Connectors and indicators 12 2 1 Connectors and indicators on the system board 12 2 1 1 Onboard connectors Figure 110 Internal connectors of system board D3343 ...

Page 214: ...nnected to PCI2 11 SATA DOM SATA Disk on module 12 Jumper Jumper 13 PCI Slot 5 8 PCI Slot 5 8 connected to GPGPU1 14 MicroSD iRMC microSD card 15 Indicate CSS Indicate CSS 16 SATA 0 3 SATA connectors 0 3 17 SAS 0 3 SAS connectors 0 3 18 SAS 4 5 SAS connectors 4 5 19 SATA 4 5 SATA connectors 4 5 20 LC pump Liquid cooling connectors 21 PCI Slot 15 18 PCI Slot 15 18 connected to GPGPU2 22 BATT Batter...

Page 215: ... Figure 111 Jumper on system board Reset RTC Password Skip Jumper position Function Default setting 1 2 Reset RTC enabled no jumper Reset RTC disabled o Table 6 Reset RTC Jumper position Function Default setting 3 4 PASSWORD CLEAR SKIP no jumper NORMAL MODE o Table 7 Password skip ...

Page 216: ...ite Protect Jumper position Function Default setting 5 6 BIOS Recovery enabled no jumper BIOS Recovery disabled o Table 8 BIOS Recovery Jumper position Function Default setting 9 10 Flash Write Protect enabled no jumper Flash Write Protect disabled o Table 9 BIOS Write Protect ...

Page 217: ... server enclosure See FUJITSU Server PRIMERGY CX400 M1 Server Enclosure Operating Manual 12 2 2 2 Control elements I The server nodes are controlled via related operating panel areas on the front side of the CX400 M1 server enclosure See FUJITSU Server PRIMERGY CX400 M1 Server Enclosure Operating Manual 1 RST button 3 ID indicator 2 Global error indicator 4 CSS indicator RST Reset button Pressing ...

Page 218: ...tions Manager or via the iRMC S4 s Web interface ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be activated via the ServerView Operations Manager and the iRMC S4 Web interface and its status reported to the ServerView Operations Manager and the iRMC S4 CSS indicator orange Lights up ora...

Page 219: ... BIOS Setup Utility for FUJITSU Server PRIMERGY CX2550 M1 Reference Manual No Indicator Description 1 LAN link transfer Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 2 LAN speed Steady orange signal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 ...

Page 220: ...board mouse and display to the server Ê Switch on the server as described in section Controls and indicators on the server node on page 51 V CAUTION Since the fan module is not included in the minimum startup configuration the server must be shut down immediately after the diagnostic process is complete POST phase has been passed Field Replaceable Units FRU Component Notes and reference System boa...

Page 221: ...CX2550 M1 Upgrade and Maintenance Manual 221 Appendix The minimum startup configuration must be used exclusively for diagnostic purposes by maintenance personnel never in daily operation ...

Page 222: ...222 Upgrade and Maintenance Manual CX2550 M1 Appendix ...

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