
Contents
10
Cleaning a Carrier Sheet .......................................................... 351
Replacing Parts ........................................................................ 352
6.5.1 Part Numbers and Replacement Cycle ..................................................... 352
6.5.2 Checking the Consumable Alert Status..................................................... 353
6.5.3 Replacing the Roller Set............................................................................ 354
6.5.4 Purchasing a Carrier Sheet ....................................................................... 361
Performing a Scan Test ........................................................... 362
Calibrating the Touch Panel .................................................... 365
Chapter 7 Troubleshooting ..................................................... 366
Removing Jammed Documents .............................................. 367
Network Connection Troubleshooting ................................... 370
Checking Basic Network Operation with a Ping Test ................................ 370
Checking the Network Operating Status ................................................... 373
Checking the NTP Server Settings by Synchronizing the System Time ... 374
Checking the Mail Server by Sending a Test Mail .................................... 375
7.2.2 Other Network Connection Troubleshooting ............................................. 376
Failure to Connect to a Server Using Its IP Address ................................ 376
Failure to Connect to a Server Using Its Host Name or FQDN ................. 378
Failure to Add the Scanner as a Domain Member, or Failure to Login to a
Failure to Add a Network Printer ............................................................... 379
Failure to Print on a Network Printer ......................................................... 380
Failure to Add a Network Folder ............................................................... 380
Failure to Save to a Network Folder ......................................................... 381
7.2.3 Failure to Access the Scanner Using Internet Explorer, the Admin Tool,
the Central Admin Server, or the User Editor............................................ 382
Other Troubleshooting ............................................................. 385
Scanner Cannot Be Turned On ................................................................ 386
Scanner Does Not Start Up ...................................................................... 386
I Want to Reset the Scanner to Factory Defaults ...................................... 387
Data Cannot Be Scanned Properly ........................................................... 387
Scanned Data Is Inappropriate ................................................................. 390