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9.3 FLIR Customer Support
As the global leader in infrared cameras and thermography equipment, FLIR ensures that
your support begins, not ends, at the time of purchase. With over 60 sales and service offices
worldwide, you are never far from a FLIR support representative.
When contacting FLIR customer support, please note the information located on the bottom
of the camera (serial number and model number).
9.3.1 Technical Support
The FLIR Customer Support Center portal will help you as a FLIR customer to get the most
out of your FLIR products. The portal gives you access to our support team, software and
documentation, service contacts, etc.
The portal address is: http://support.flir.com
9.3.2 FLIR Knowledgebase (FAQ)
Search the open FLIR Knowledgebase or ask a question to our support team (requires a
simple registration).
The FAQ address is: http://flir.custhelp.com/app/answers/list
9.3.3 Repair Services
The FLIR expert service team provides quality warranty and non-warranty repair. Find your
local service representative here: http://flir.custhelp.com/app/utils/fl_service