Problem
Cause
Corrective Action
Extruder head building off center.
The device has lost track of
extruder’s exact location and is
failing to build.
Send the extruder to the home
position will recalibrate Creator
3.Cancel your object,clear build
plate,send the extruder to the home
position,and restart the object.
PLA is not extruding or sticking to
the build tape properly.
This can be caused by the build
plate not being leveling with the
extruder head.
Leveling the build platform will align
the extruder head and ensure a
better object quality. Cancel your
object, clear build platform, level the
build platform, and restart the object.
Creator 3 froze before my object
started.
Creator 3 may have received
contradictory commands.
Turn power switch off, wait 30
seconds, and turn power switch on.
Spaghetti mess at end of build.
6.2 Maintenance and Service
6.1 Log Copy
1.Insert USB stick,you will see on the top right corner.
2.Tap wait for 10 seconds,unplug USB stick.
3.Insert USB stick into computer,open USB stick folder to
find log files.
4.Send log files to Flashforge customer service.
6. Maintenance
A layer of your object did not stick
properly, model was saved with
minimal surface area contacting the
build platform, or object was built
floating above the build platform
with no support selected.
Z axis offset may not be correct and
the extruder tip is not properly
spaced with the build platform.
Use the preview feature in your
slicing software to see the first
layer height and position. Build
with supports when necessary.
Contact customer service on how to
calibrate the Z axis Offset.
Part only built halfway.
Filament ran out.
Filament clogged during build.
Replace filament and resume build.
See “No filament coming out”.
No filament coming out.
Clogged extruder.
Filament not properly loaded.
Contact customer service.
Try running a lament change again
to ensure the extruder gears have
properly caught the lament.
Extruder will not home.
Limit switch wire failure
Contact customer service.
Stringy or fraying plastic layers on
steep overhangs.
Object overhangs are too far apart or
too steep(Less than 45 degree angle).
Build with supports.
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